Premiere Pro :: Media Encoder Crashing When Exporting / Rendering?
Feb 16, 2014
For the longest time if I ever tried to export or render a video longer than 5 minutes, my Premiere Pro or Media Encoder crashes. I don't know why but it is EXTREMELY irritating when attempting to make lengthened gaming videos. I have tried 15 different methods all online, to no avail. It always crashes around the 40% mark in Adobe Premiere and it isn't a corrupt project.
Technical Specifications:
OS NameMicrosoft Windows 7 Home PremiumVersion6.1.7601 Service Pack 1 Build 7601Other OS DescriptionNot AvailableOS ManufacturerMicrosoft CorporationSystem NameFRITZ-PCSystem ManufacturerMSISystem ModelMS-7821System Typex64-based PCProcessorIntel(R) Core(TM) i5-4670 CPU @ 3.40GHz, 3400 Mhz, 4 Core(s), 4 Logical Processor(s)BIOS Version/DateAmerican Megatrends Inc. V1.1, 5/3/2013SMBIOS Version2.7Windows DirectoryC:WindowsSystem DirectoryC:Windowssystem32Boot DeviceDeviceHarddiskVolume1LocaleUnited StatesHardware Abstraction LayerVersion = "6.1.7601.17514"User NameFritz-PCFritzTime ZoneEastern Standard TimeInstalled Physical Memory (RAM)8.00 GBTotal Physical Memory7.95 GBAvailable Physical Memory5.97 GBTotal Virtual Memory15.9 GBAvailable Virtual Memory12.4 GBPage File Space7.95 GBPage FileC:pagefile.sys
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Jun 21, 2013
I'v graded a video clip with a camera raw smart filter applied to it. I try to render it out in AME and it only renders 1 frame for the length of the video.
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Jan 22, 2014
when I export a timeline to Media Encoder queue, the video renders out with no audio.I have not found a repeatable way to replicate this, but when it happens, it really blows up my workflow.
Typically I: Import a ProRes 1080 clip into a fresh timeline, and only trim down the ends. Audio and Video playback great in premiere. I then, without changing anything, export to media encoder queue in h.264 1080p OR 720p (vimeo preset).
The queue runs and bang, video file with no audio.
My extended workflow is as such - once the h.264 file has arrived in the folder (it is a watchfolder), there are presets set to create OTHER Files - wav for CD, mp3 for podcast, DVD for distro, mp4 for podcast. So, as you can see, it snowballs into a trainwreck. I would also automate/schedule the podcast postings, but obviously I can't rely on media encoder/premiere to do it's job.
I even got to point to where I reboot the machine right before each original capture begins, but the error is always in the first render out of premiere.I dropped the capture into a timeline, exported as usual, and got a bad render. Did it again, this time moving the audio down a track. Still a bad render. Rebooted the Mac, tried it all again, and finally got a working render. This is the first time it has happened TWICE in a row, and I'm getting tired of it, as these renders are fairly long.
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Dec 21, 2013
I have quite a few merged clips that the director wants me to export so that he can watch them elsewhere than the suite. If I export them individually within Premiere CC I have sound on the exports but if I use the queue function that opens Media Encoder they are mute of audio.....is this because they are merged clips?
is there a workaround other than doing them one at a time as there is alot of clips.
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Jan 21, 2014
I edited an online video dictionary (about 7,500 five second clips) and have them all in sequences in Premiere pro CC waiting to be exported. I hae been battling for two weeks now day in and day out to try and export... I am limited to batch exporting this project and have never had problems with adobe softwares in five years ( a great track record). I have tried many ways of importing or exporting the sequences to Media Encoder CC, and have experienced crashes every single export attempt. As soon as I add more than 5-10 clips the program crashes when I start the que. I badly need to deliver this product, any patch that will keep ME from crashing when you add more than a couple clips?
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Apr 3, 2014
When I use export media in Pr CS6 and use custom settings (H.264) and click Queue when it arrives in Media Encoder none of the custom settings are there, instead it always defaults to .F4V.
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Jan 23, 2014
My current workflow is to use 3ds max to render image sequences of animation, then to use Media Encoder to convert them to mov files using the Quicktime Animation codec. The problem is that using these clips in Premiere prevents me from scrubbing the sequence timeline fluidly, even tho all of the files are being accessed from a Thunderbolt drive on a Macbook Pro. Even opening them in the Quicktime player causes sluggish playback. The images rendered are 1280x720. Because of the animation being frame based, I need the derived video to not drop frames like some codecs do, so the Quicktime Animation codec prevents that and it preserves the alpha channel in the images. So my question is, what can I do to improve this so that scrubbing the timeline becomes fluid?
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Feb 13, 2014
where when I try to export my video, I get a pop up window saying 'some media is offline, it will be rendered using the red media offline graphic'. in Premier pro all my media seems to be online, I have followed several different video tutorials on how to re-link media and the option to re-link media is greyed out for me as there is no media that is unlinked, so why does this message come up when trying to export? Playback in PP is fine, all media appears to be online.
Having viewed the exported video it seems that all the media which has been replaced by the red 'media offline' logo is all the .MTS files filmed on my Camcorder whereas all the GoPro footage is showing up correctly in the exported video.
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Oct 27, 2013
Okay getting completely irritated with these issues of overheating when I even just am rendering a video to get ready for export (and also on exporting)
I have tried setting power controls to the CPU to 80% but using SpeedFan I can see the CPU usage still spiking 90%-98% and heating just keeps rising and rising til shutdown.Idle CPU
-Rendering Usage in Balanced Power Settings
-Rendering Usage in High Power Settings
I really suck at understanding these things. But changing from Balanced to High Power didnt seem to affect the rendering times. But also the time was down at like 20-40 minutes before I started messing with the power controls now its at over 2 hours.
Finished a small render with success but it got pretty hot again and Norton pops up saying High CPU usage by PPro. 100% was hit quite a bit too
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Nov 30, 2013
This weekend I went to render the fist vidoe and gotr an error message. "Could not complete the Render Video command because of a problem with Adobe Media Encoder".
I amusing the default settings in the render menu. Adobe media encoder - Quicktime - animation hight quality - document size 1920 x1080 - document frame rate 29.97 - field order progressive - aspect document 1.0 - all frames.
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Oct 11, 2012
I recently installed Creative Suite CS6 Design & Web Premium. I had previously installed the CS5 version and had not un-installed it. Everything except Acrobat appeared to install correctly. When I opened Photoshop CS6 (64-bit) I noticed that it used the CS5 version Bridge.
I went into Bridge and unchecked the open at start box, closed Bridge and Photoshop and re-opened Photoshop CS6 (64-bit). When I tried to lunch Bridge from Photoshop the following message appeared in the Desktop> panel : Waiting for Bridge CS6..." Bridge CS6 did not appear despite waiting for several minutes.
I then pressed the Start button and went into the Programs listing. Under the Adobe CS6 group I found all of the applications (other than Acrobat) but Bridge CS6 (64-bit), Bridge CS6, and Media Encoder each had generic icons rather than the expected relevant Adobe icons. I tried to load each of the three by clicking on the icon. In each instance the following message appeared:
The version of this file is not compatible with the version of Windows you are running. Check your computer's system information to see whether you need an x86 (32-bit) or x64 (64-bit) version of the program and then contact the software publisher.
My system is a Gateway FX6802. I am running Windows 7 Home Premium version 6.1.7601, Service Pack 1, Build 7601.The system has 9 GB of memory. I ran CS5 on the system and did not experience any difficulty with Bridge.
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Nov 26, 2013
when I attempt to render an animation in Photoshop CC I am finding the Adobe Media Encoder option greyed out. The only available option is to render a Photoshop Image Sequence. In CS5 I was able to use the Media Encoder to render Quicktime movies directly from Photoshop. Why would this have changed? I'm on Photoshop CC 14.1.2, running on a Mac, OSX 10.9.
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Aug 11, 2013
I haven't been able to export (render) a small animation to Quicktime in Photoshop CC. I still have Photoshop CS5 installed and it is not a problem there. The only option I have in CC is to export to "Photoshop Image Sequence". Adobe Media Encoder is grayed out.
If it means anything, I'm using Windows 7 in a 32 bit environment, not 64.
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Oct 4, 2013
I have a Windows 8 64-bit system. Why Corel VideoStudio X6 has Windows Media Encoder 9 Series included in the installation package. It is not even supported on Windows 7 and 8. [URL]
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Jan 19, 2013
How do I get a video render into the Adobe media encoder queue instead of doing individually?
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Mar 3, 2014
Here's the text:
1. Should Media Cache Files and Media Cache Database be in separate folders? Does it matter?
2. Can I open an "in progress' project from P Pro CS4 with CC P Pro and continue editing?
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Apr 22, 2014
I updated my creative cloud two days ago and since then any premiere pro projects I open have had "media pending" and I've let it sit a few times to see if it will load, but it just stays the same for hours on end. I've tried uninstalling, restarting, leaving my computer open, and it just seems stuck. Related: I updated because the exporter wasn't working either.
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Feb 11, 2014
I just reconnected my harddive and opened this project to render it and now the files are not linking. I may have saved it while it was unlinking, would that prevent me from relinking the files now?
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Apr 20, 2013
Is there a reason that After Effects keeps crashing and only getting to a certain render point when pressing "0"? If I split projects into different compositions I don't tend to get the same issues, but it's more pain than it's worth spiting one video into 4 parts.
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Jul 11, 2013
How do I install the template media from premiere cc. I am up-to-date on the cloud...but when I go to the title generator all the template media is missing. How do I retrieve that?
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Dec 6, 2013
Media file in Premiere CS6 comes out at 7MB, same file and settings in CC comes out at 147 MB. I have tried, deleting saved copies, old rendered files, seems to be consistent across numerous files. IS there a fix for CC or a way to revert back to CS6?
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Nov 30, 2012
I'm not getting an error or anything, but the blue grid that follows the area being rendered eventually stops moving, and Photoshop becomes frozen at that point. I have to use the Task Manager to shut it down.
Video card: ATI Radeon HD 5800 Series
Operating System: Windows 7 (64-bit)
RAM: 6 GB
I used Catalyst to install all the latest drivers. I did that when I had CS5. I was trying to do 3D stuff with CS5, but that version wasn't able to detect my GPU, so I got CS6. I've been doing 3D stuff for the past couple days without much issue. I mean, the rendering was slow, but never halted.
I thought maybe it was the size of my document, so I reduced the size, and the rendering process got a little further, but still eventually crashed.
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Mar 10, 2014
Whenever a user logs on and loads premiere for the first time, they all receive this error. "Media Cache Not Found or is not writable." I believe this is caused because it's trying to locate the media cache inside the profile of another user, the user I based the profile template on. The trouble is I don't know specifically where this setting is stored.
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Mar 29, 2014
I accidentally closed the tab that showed all the media I imported and I can't find a way to bring it up.
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Feb 28, 2014
Ever since I updated to Mavericks on my Mac, Premiere Pro keeps freezing on me when I try to view file in folders through the Media Browser. I'm sure it's a Mavericks issue, but I can't reinstall all of my apps, nor do I have the time. Apple doesn't seem to respond to my questions (they get lost in there 1 million questions a day) discussion page.
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Oct 23, 2013
I've got a project which has had all it's files relocated to a different location. The first time I opened the project I sucesfully relinked everything and it ran smoothly. Now if I open the project or any previous version of it, premiere tells me that all the files are 'PROCESSING...' and show the question mark logo beside them in the media browser. (when I open the project Premiere doesn't notify me that the files are offline)
When I try to relink the files through the media browser panel they all say 'PROCESSING...', as soon as I click OK after locating the file the Apple spinning wheel of death appears and the program becomes non respondant and needs to be force quit.
I've tried opening previous versions of the project, importing the project into a new blank project and restarting the computer...nothing works!
I'm running a 13" MBP quad core i5 with most recent version of Mountain Lion (haven't updated to Mavricks as I think i'd have more problems if I did!) and the most recent version of Premiere CC.
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Feb 11, 2014
I'm working on a feature length project and i'm having a really annoying issue. My project is on an external 3TB drive. My media cache is also set to that same external hard drive. My scratch disks are also set to that same drive. I checked and rechecked it - it's all set as it should be.
Yet somehow, while editing, especially while rendering parts of the sequence, the space on my C drive (boot drive) fills up within minutes!
I tried to look through C drive to see if there's some hidden place Premiere saves some files too but i can't seem to find anything unusual.
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Mar 4, 2014
I have looked everywhere for instructions on how to export a premiere pro project and sequence, and associated media, to final cut pro on another computer. Exporting the xml does not include the media files. Therefore when my editor opens up the xml file it fails. I have a feeling I need to use Media Encoder to export the media associated with the project. Yet I cannot find any guides or instructions for how to undertake this. My editor is using FCP 7 on another computer in another place, so I need to export 8 sequences/projects *with their media* to him via the internet (dropbox) so that he can do a final edit on his machine. I would even be happy just to be able to export a working AAF since that option also hasn't worked for us.
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Sep 5, 2012
I have a timeline made in Smoke and I'm wanting to only export a section of it. In other programs I would set an In and Out point and it would export just the range I've selected, but in Smoke.
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Aug 24, 2013
Having problems loading New Project and adding media files. Adding media ... freezing.
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Apr 8, 2014
Using a Macbook Pro, 2.6 GHz i7 8MB RAM
1) Importing 1920 x 1440 GoPro footage, .mp4, 29.97 fps : What sequence settings do I need for this media? I can't find any presets that match it. So I just pick a 1440 x 1080 sequence. What should I be doing?
2) Exporting Media quality is very poor and pixelated. I am just importing a video into a sequence and exporting about 10 seconds at a time with different export settings: H.264/Match Source, Quicktime, H.264-Blu ray with different presets. And I'm checking "USe max render quality". Every time it renders very pixelated.
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