Photoshop :: Why Does CC Crash As Soon As It Launches
Oct 18, 2013
Recently downloaded CC incl. PS, LR, BR. They all work fine except PS. As soon as I launch it it crashes. Happens in less thana second. What's going on here? Can I re-download PS?
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Sep 23, 2013
this with your installation of Photoshop CS6 or CC? I've seen this happen in both versions.
Here's the issue:
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Typically, the problem occurs when creating or modifying a layer style in the layer styles dialog. After assigning some style (drop shadow, stroke,glow, etc.) I occasionally mis-click my mouse prior to selecting the OK button to approve the chosen settings. Photoshop Online Help will suddenly launch in my web browser. It will open a single window or multiple windows randomly, all with the same Photoshop Online Help page loaded (one time it opened more than ten instances in separate windows).
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At this point, Photoshop will typically stop responding, then crash and close altogether, BUT NOT ALWAYS. Sometimes I can continue working. Overall this activity seems to create instability in PS and I'll have to relaunch. Sometimes I'll go for several weeks without an occurrance. Other times it occurs several times in a week or even a day. I currently use PS CC.
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Accidental mouse clicks aren't exactly the easiest thing to troubleshoot, but I can't fathom why that would launch online help or create instability. As much as I have tried, I'm unable to duplicate it manually. Left click, right click, all over the screen while in the layer styles dialog, and I can't make it happen.
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It's not something new that just showed up when I installed CC either. This issue presents itself randomly on several different machines using PS CS6 and PS CC. and has been ongoing for several years now. Been using Master Collection for years and a Photoshop user since 1997. I have tons of memory, tons of scratch disk space, and employ contemporary and FAST processors on all my systems, NO OVERCLOCKING. Everything else is always very stable on all machines.
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Nov 24, 2013
I've somehow managed to corrupt all my CS3 programs (Mac). Legit copy. After launching, the window asking what file to open is blank and all the menus are greyed out.
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Jan 26, 2013
PSE 11 on a mac only launches organizer, will not open editor.
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Jun 28, 2013
This has happened at launch every time for the last few months. The SAME .psb file opens ???
I have flushed Photoshop preference file to no avail. This is just a bother, but . . . why? I am running on a Mac 10.7.5 using Photoshop CS6
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The file name BEGINS with an underscore ? ¿ ?
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Jan 2, 2013
Since installing CS6 about a month ago, when I double-click on an image and PS is closed, PS will launch but the image doesn't open. If PS is already open, double-clicking works properly. This was an upgrade install and I'm running Mac OS 10.6.8.
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Apr 7, 2012
How to reposition where this macro launches? With X5 it launches itself on the left about two thirds of the way down the screen which is fine but with X6 it launches itself almost top left and won't remember its position if it is dragged. It's not possible to edit the code.
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May 14, 2012
Like the subject says. I know there is a place to check or uncheck whether you want Adobe Reader to launch after you have saved a file to .pdf but for the life of me I can't remember where that is located.
Inventor 2012
Windows 7 64 Bit
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Oct 4, 2013
I do a LOT of photo editing while using CorelDraw X6. It was really handy to launch the photo editor with the icon. How can I get it to launch, again?
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Feb 24, 2013
I am suddenly plagued by Photoshop Crashing, for reasons not immediately understandable by moi.Here's the crash data:
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Log Name:Â Â Â Â Â Application
Source:Â Â Â Â Â Â Â Windows Error Reporting
Date:Â Â Â Â Â Â Â Â Â 2/24/2013 9:54:30 AM
Event ID:Â Â Â Â Â 1001
[code]...
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Mar 28, 2007
PS CS2 just up and stopped working.
I can no longer create new images or open existing ones. Instant crash 100% of the time.
I have done everything I can think of..... including....
re-installed it.
uninstalled, then done full re-install
Uninstalled it...then...
Bought Norton, ran everything
Bought System Works, ran everything
Ran Memory & HD tests
Defragged the drive
Full re-installation......... same deal.
Core 2 Duo / XP Pro / 2GB RAM / CS2 9.0.2
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May 11, 2009
Has anyone been able to figure out why PS3 crashes? I can not open it, it says Photoshop CS3 has stopped working. I have removed and reloaded the program and it still will not open. Can't keep production up with this,
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Jun 14, 2009
If the file size is larger than 15MB it crashes before it opens the file.I fixed this the first time by reinstalling my OS.I fixed this the second time by moving my files from their folder to the desktop then opened it from there.I can't seam to fix this for the third time and I'm soooo frustrated. It works until it crashes then it never works again.So for instance, it worked everyday for a month, then I stopped using it for a week and came back and now it keeps crashing on files over 15MB.Here's my computer set up:Win XP SP3 ProAMD Athlong 62 x2 DualCore Processor 4200+2.20GHz, 2GB of RAM1GB NVidia GeForce 9400 GT Photoshop Error Signature:AppName: photoshop.exeAppVer: 10.0.1.0ModName: bib.dllModVer: 1.2.1.1Offset: 0000c632
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Mar 26, 2013
Am a loyal Adobe customer. Have had PS since 1997 starting with PS 4.0. Upgraded very year up to PS CS. Then my wife became ill with breast cancer (died in 2008 from it), lost my job, lost our family home to for closure in 2010, my 20 year old son diagnosed with luekemia in 2011 (still fighting on chemo) yada yada yada.
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Bottom line, I cannot afford to upgrade my Acrobat Pro, my Photoshop, my Premier etc etc etc.We sometimes don't have enough money to eat.
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So my pc crashed the the other week. I just finished rebuilding using a new hard drive, Photoshp CS in installed again, and running perfectly. BUT I keep getting a need to activate alert. And can't do it.
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Oct 21, 2013
I consistently get this crash 3-5 times a day, if not more. Happens when dragging over images from Windows Explorer and dropping into a PSD. Or if I select color picker. And random other misc. tasks that seem to trigger a crash. It's to the point where I sometimes might have 3-5 recovered PSD files.
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Windows 64, E5630, 8GB ram
GPU: Quadro K2000
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Dec 3, 2012
I trashed the prefs. Photoshop is usually bulletproof, but this is something new. What is going on? Next I will re-assign the printers.
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Jun 8, 2013
I use CS2; Photoshop quits unexpectedly about one minute after launch. Why? Here is the crash report:
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS2 [560]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 9.0.1 (9.0.1x294) (9.0.1)
Code Type:Â Â Â Â Â Â PPC (Translated)
Parent Process:Â launchd [108]
[code]....
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Jun 6, 2013
When I quit CS6, it seems to think that it crashed and I get an error message. What could be causing this? I'm on an i Mac in OSX 10.6.
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Oct 11, 2012
Know it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
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Sep 23, 2013
I consistently receive this error at least once a week, if not daily when working in photoshop CC. Using W7-64. It is so bad that I have had to change save settings to store every 5 minutes and lose quite a bit of work.
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Jun 18, 2013
The software only appear for 3 sec and completely disappear
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Apr 23, 2013
i moved some files around in my "Documents" folder in win 8 , the next day when I restarted my laptop I got two errors about AAM Updates, so I looked into the folders that I moved around & see that a folder labeled "Adobe" that was usually in my documents folder was in the new folder where is was moving things to, so I moved it back to my documents folder.
I tried to open Photoshop & it didn't open, didn't even come up with a error, so I assume that I should check my running processes to see if maybe it is just hanging but it wasn't even running so I figure next things to dod is check my event log to see what kind of error it is leaving there. So I am left to think that I messed something up by accidentally moving that "Adobe" folder, I was wondering two things...Is there another folder that is placed in windows "Documents" folder besides the adobe folder that I may have not noticed that got moved, can someone verify what folders get placed in "Documents" folder upon installing Photoshop & other Adobe apps & second can I just repair my Photoshop install instead of uninstalling & reinstalling?
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Also it my event viewer error log it is saying something about MSVCR100.dll...maybe that is what is crashing.
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Oct 5, 2012
I have had a problem with CS4 crashing. It does not happen at the same point of operation but it does it often. I thought I had resolved this problem recently when I discovered corrupted RAM I have replaced it. Here is the latest crash report.
Process:Â Â Â Â Adobe Photoshop CS4 [49249]Path:Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier:Â com.adobe.PhotoshopVersion:Â Â Â Â 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2)Code Type:Â Â X86 (Native)Parent Process:Â launchd [172]
Date/Time:Â Â 2012-10-05 10:01:36.856 -0500OS Version:Â Mac OS X 10.6.8 (10K549)Report Version:Â 6
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[code]....
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Sep 4, 2013
I keep getting an annoying crash every few minutes when using my tablet with cs6. I'm running windows 7 64 bit. every few minutes in the middle of work I get a box popping up saying could not reference memory address click OK to close. I've tried making more memory available in preferences and also running the program as administrator but it still keeps happening. A friend of mine is also having the exact problem on his computer when using a tablet.
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Sep 17, 2013
but if I order HDR Efex 2 Pro out of CS6 - anything works. Nik-Software don't really know an solution?
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Feb 23, 2012
So when loading Adobe CS4 it quits after about 10 seconds for no apparent reason. The error is "An unexpected and unrecoverable has occurred because the point you clicked on is not inside the vector mask of a visible layer. Photoshop will now exit".why this is happening, was fine until today..Here is the Crash Report log:
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Process:Â Â Â Â Adobe Photoshop CS4 [19187]Path:Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier:Â com.adobe.PhotoshopVersion:11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)Code Type:Â Â X86 (Native)Parent Process:Â launchd [246]
[code]...
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May 13, 2008
I am using PhotoShop CS3 Extended along with MS Vista. for some reason when I open more then one image or file at a time, I recieve a message saying Photoshop has stopped working and then it closes out of Photoshop.
I did not have this issue when I used CS3 on XP.
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Apr 15, 2008
I just recently bought a new computer, so I thought I could at last use Photoshop CS3, but apparently it does not like jpg's that are rotated (with lossless jpg conversion) in Irfanview. Code:
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Jun 8, 2003
When i load up photoshop 7 it stops and exits out when loading the plug ins. the plug in it always exits at is color plattels. illistartio 7 works fine. and i try to open PS7 thru ill and it gives me an error message saying PS7 is not repsonding. it was working yesterday...any suggestions?
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Dec 10, 2008
I recently bought the CS4 Design Master Suite and it includes CS4 Photoshop Extended. I've used it several times and I like it more than CS3, the differences aren't drastic but they make a big difference (in a good way).
So I'm using it the other day and it suddenly closes within a minute of opening a file. No warning, no error message, it just closes. I think maybe I accidentally clicked close or somehow ended the program... nope, I restart it and it does the same thing. So then I assume it's a faulty file...nope, it still closes itself within a minute with whatever file I open.
I've contacted Adobe customer support, but they keep referring me to the CS3 photoshop troubleshooting page, even WHEN I explicity list in the questionnaire that my woes are related to CS4...
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Aug 19, 2007
Windows XP on an HP Pavilion. Had to use Restore. PS 7 still on computer but cannot open program. Get a message "could not complete your request because of missing or invalid personalization information."
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