Photoshop :: Crash On Vista
May 13, 2008
I am using PhotoShop CS3 Extended along with MS Vista. for some reason when I open more then one image or file at a time, I recieve a message saying Photoshop has stopped working and then it closes out of Photoshop.
I did not have this issue when I used CS3 on XP.
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Nov 21, 2008
when i select any of these filters cs4 will 'stop working' and i'm forced to close it.
this only happens on cs4 64bit. they works fine on the 32bit app.
i'm running vista 64.
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Jan 4, 2013
We have a work station with C3D 2013 that has started crashing when trying to open the pipe network vista. We have to edit the pipes using pipe properties for the individual pipes. This makes it difficult when trying to edit a large network. The drawings work fine on other computers. It has something to do with the settings on this machine. What would be causing the crash when trying to open the vista window?
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Jan 9, 2009
I am running Vista x64 Ultimate on a QX6850 system with 8GB of RAM. I also have 2x XFX8800GT graphics cards running in SLi with the latest Nvidia drivers (181.20). Dxdiag testing provides no errors.
The GPU support features in CS4 x64 (and x32) is greyed out with the text wording of no support in Photoshop standard. Based on some of the threads posted here, I tried enabling or disabling some settings in the Nvidia control panel, but the only one that seem to enable the GPU support is to deactivate SLi completely (which sort of defeats the purpose in 3D graphics).
Does CS4 support an SLi setup? If not, will there be any difference in performance with SLi disabled and using the CS4 GPU support vs the other way around?
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Feb 21, 2008
Service Pack 1 for Vista is available. I just installed it. Other than it reset the native resolution on my main monitor, it went without a hitch.
Recently, it seems, that Vista has been lamb-basted (what does that actually mean) as a nasty OS. It is not, I have been using Vista Ultimate 32/64 without incident. SP1 is no larger than SP1 for XP (in ratio to installation size).
Any one who says that you should choose XP over Vista for a new computer installation is nuts.
Vista is a fine OS, having used it for the last 10 months I can confirm that is rock stable. I now use the 64 bit version exclusively, it has matured very quickly and is a great way to run a system.
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Jan 5, 2009
Under Vista Ultimate I cannot get Photoshop CS3 Extended to run, it will open up and then just sit......Adobe Bridge CS3 2.0.0975 opens and works just fine. So does Lightroom 1.41.
I even tried opening PS from these programs, but just the same.
I then installed Corel Paint Shop Pro X2 and that works perfect too.
I have tried removing and reinstalling, repaired and updated but it makes no difference. It will install and also do the repair just fine.
Changing the compatible mode and appearance to Windows Classic (from Aero) makes no difference. I am the only user and administrator.
Has anyone with basically this type of system been able to get Photoshop CS3 Extended (after having these problems) up and running?
PC information:
AMD Phenom 9950 Quad-Core Processor 1.61 GHz
8.00 GB Memory
64-bit Operating System
Western Digital VelociRaptor WD3000GLFS 300GB 10000 RPM 16MB Cache SATA
3.0Gb/s Hard Drive
Vista Ultimate Version 6.0 (Build 6001:ServicePack 1)
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Jun 1, 2008
A few days ago I bought a new PC with Vista (MEDION® AKOYA® P36830
Authentieke Windows® Vista® Home Premium, AMD Phenom X4 9500 Quad Core (2,2 GHz),
NVIDIA® GeForce 9600GT, 4 GB DDR2 RAM, 500 GB Hard Disk).
Since I will use this PC for my graphical work I tried to install a trial version of Photoshop CS3.
But... I can't even install the program on the PC !
The setup starts but nothing happens anymore.
In the Task Manager I can see that the process is running but that is all.
I've tried to change the priority of the process to higher and lower with it wont install.
what more can I do to get PS CS3 working before I buy the complete package ?
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Feb 2, 2008
I've installed Vista 64 Business on a AMD AM2+ platform with a Athlon Dual Core CPU (BE 5000). When installing CS3 Photoshop everything seems to be fine, no error messages during the install.
I try to start Photoshop...it won't open. The Photoshop gray screen comes up with the menu at top, but then it just sits there. Once I got the window with the serial number input, but after entering the number it stopped as well. The only way to close Photoshop is with the Task Manager.
I've tried different installations: Photoshop on a new Vista installation without having any other programs installed (no FW or AV), on a installation with different other applications running and so on. Everytime I get the same result: gray screen and stop!
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Mar 23, 2009
I have been using this combination successfully for over a month when it changed. I tried to open CS4 normally and got the error message "Could not open a scratch file because the file is locked. Use the Properties command in the Windows explorer to unlock the file". This error message is then followed by : "could not initialize Photoshop because the file is locked. Use the Properties command in the Windows explorer to unlock the file".
So I can't open Photoshop -
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Oct 31, 2007
I've just installed a fresh copy of Windows Vista Business last night. After installing Photoshop CS3 however, I noticed a very serious lag issue. I looked into the problem a bit on google and this forum but did not reach a solution.
In general, the issues are as follows:
1. Opening and closing even the smallest of files takes a ridiculous amount of time.
2. Moving the mouse cursor over the toolbar or menubar requires up to 3 seconds before a response is received.
3. Right click menu requires up to 3 seconds to appear
4. Application of any tools shows a noticeable delay of action.
The most common suggestion is the "Network Printer" solution, which was not helpful to everyone including me. I also tried to change the performance settings and the cache level according to the optimization guide on this site, that also did not solve the problem.
I tried to run the software in XP pro SP2 compatibility mode, did not make a difference in performance. Disabling all the graphic options for Vista such as Aero Experience also was useless.
I'm just wondering as to whether we ever did reach a solution to resolve the issue or is this problem still left hanging?
CS3 ran fine before my upgrade from XP Pro SP2, I do not believe my hardware specs have anything to do with the lag issue. Yet, I'll leave it below just in case you guys need it as reference...
Acer Aspire 5672:
Windows Vista Business Edition
Centrino DuoCore 1.66GHz T2300
2GB 667MHz RAM (1GB x 2)
ATI Radeon X1600
120GB Hard-drive
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Feb 18, 2008
I have been running Photoshop CS Version 8.0 under Vista for 5 months when all of a sudden I cannot finishing loading Photoshop. It hangs after displaying the message "Reading Text Global Resources...done". I uninstalled and re-installed Photoshop in another directory but it still hangs. Does anyone have a clue as to what could be the problem? Is it a Vista problem or is it an environmental problem? I have 4 gig of memory and 200 gig of free disk space. In a nutshell I cannot get Photoshop to finishing loading.
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Feb 10, 2009
I just bought Photoshop CS2 (the Polish version) on the internet. I am trying to install it on my HP Pavilion dv7-1080ew laptop. I can't get past the end part of the installation process, though. When it gets to registering (the very last part of installing), it starts rolling back the changes. I turned off my AV, tried running it as administrator, in compatibility mode for XP... still doesn't work. Is anyone else having this problem?
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May 6, 2009
I'm having a little trouble with CS2 droplets. They work fine on one of my PCs with windows XP but when I try to use them on a machine with Vista a message comes up 'Photoshop CS2 has stopped working' This also happens when I double click on the droplet.
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Mar 20, 2008
I have downloaded the trial version of PhotoShop CS3 but when I try to install it unzips ok from the initial setup file, but then when I go into the created folder on the desktop and run the setup program in there a dialog box appears, nothing else happens, then it disappears after a few seconds. The process for it appears then disappears in Task Manager also.
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Jan 24, 2009
Installed CS4 on Vista (32 bit). All went well but I can't get it to open, I've tried on XP and it works fine.
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Apr 10, 2009
Is Photoshop CS4 extended supported by Vista 64? (I want to change from Windows XP to Windows Vista 64).
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Jan 7, 2009
I am running Photoshop as part of the CS4 Suite on a bootcamped intel mac pro towers using Vista Business with 4 gigs of Memory. We are running in 32 bit mode because of the Apple screw up with Carbon 64 so that both sides of the house windows and mac match.
Photoshop is currently only seeing 1639 MB of the RAM instead of the performance on the Mac of about 3000 MB
So does anyone know what is going on here and how I can get Photoshop and or Vista to recognize most if not all of the RAM installed on these machines.
Specs are below...
Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Processor speed: 2793 MHz
Video Card: NVIDIA GeForce 8800 GT
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Driver: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.11.8048
Built-in memory: 2037 MB
Free memory: 1178 MB
Memory available to Photoshop: 1640 MB
Memory used by Photoshop: 55 %
Image cache levels: 4
Application folder: C:Program FilesAdobeAdobe Photoshop CS4
Temporary file path: C:UsersMGDAppDataLocalTemp
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:, 349.4G, 324.0G free
Primary Plug-ins folder: C:Program FilesAdobeAdobe Photoshop CS4Plug-ins
Additional Plug-ins folder: not set
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Nov 24, 2008
Before buying a computer with Vista 64 bit I would like to know if my copy of photoshop CS2 will run
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Apr 18, 2009
CS4 and my 64bit system. I mostly work with files in the 1-2MB range, not large by any means. I will process 2 or 3 photos, and close them.. no problem. But every 3rd or 4th photo, when I open the file, or try to resize/crop it, I get the dreaded "not responding" message and end up waiting 30 seconds to a minutes for PS to come back alive. Obviously this is extremely disruptive to my workflow. I have gone so far as to wipe my system clean, but still experience the same problem. It is a fairly consistent issue that always happens when I process multiple photos. Anyone else experiencing similar problems? Is there some obvious solution I am missing? My specs are as follows.. Intel iCore 7 2.66 Mhz9GB DDR3ATI Radeon 4850 512MB Windows Vista Ultimate 64-bitPS CS4 Extended (with 11.1 update)
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Mar 26, 2008
I own an older version of Photoshop.. 7.0 to be exact. it is not compatible with Vista on my new computer. Which versions are? starting with 8.0
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Jul 29, 2007
I recently purchased a new computer with MS Vista. I installed my Photoshop fine and all, and added the dds plugin. When I went to open up a dds file in Photoshop, the program will either shut down right away, or will show an error saying I need Photoshop 3.0 or hgher. I have Photoshop 5.5 (yes, I know I should update, but I have different things I need to spend my $$$ on right now).
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Apr 27, 2008
I have a new PC runnig with Vista 64. I have installed 8Gb RAM and all PS can allocate at %100is 3255MB. Is that normal? I've thought it should allocate 4Gb.
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Jun 6, 2009
I replaced an older HP Pavilion (Windows XP OS) with a new Pavilion with 64-bit Vista Home Premium. Photoshop CS3 seems to install okay, but when I launch the application I get a blank screen with a "not responding" message. I've tried re-installing, updating, etc., but still get the same results. Bridge opens up just fine.Since I read that CS4 has native 64-bit support, I thought I might have better luck with that. But I'd like to be sure before I open the upgrade software package.Any thoughts, or similar experience? Also, I would probably uninstall PS3 again before installing the update since CS3 doesn't launch anyway. I don't need CS3 to be on the computer, do I, as long as I have the serial number?Thanks for any help and/or suggestions. I'm looking forward to being able to use Photoshop again, especially on the new computer (8 gb memory, ATI Radeon HD 3200 Graphics, AMD Phenom X4 9650 Quad Core Processor).
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Dec 3, 2008
I have both 64 and 32 bit Vista UL. would I see a advantage installing the
64 bit windows?
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Oct 15, 2008
I have a computer with xp now and am looking to get a new computer. seems that just about every computer out there comes with vista and i was just wondering if anyone uses cs2 with vista. second, if you have nade it work, is there something i need to download from adobe to make it work?
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Feb 24, 2009
I just bought CS4, and the 'regular' download loaded CS4 32 bit and 64 bit (both). I have none of my NIK 3rd part plug-ins on the 64 bit. I have gone to the NIK site and found that they are not yet available in 64 bit.
Think that this is then a workflow question - do I do my work in 64 bit, then open the image in 32 bit for the parts when I want to use, for instance, their sharpener, then save and out? I am not sure how this workaround will affect things.
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Apr 27, 2008
It is my understanding that Photoshop uses twunk.exe in its twain importing but I keep getting a message when Vista (64 bit) starts that twunk_16.exe will not run on my system (which isn't a suprise). I have tried to delete or rename it but I can't. Any suggestions? Will this be "fixed" in the upcoming 64-bit version of Photoshop?
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Jan 26, 2008
I've got a project going with a church to create artwork that will be printed on vinyl wallpaper. So the artwork has to be done large and in high resolutions to insure its sharp when printed out that large. So my files are huge, and my old computer, a Pentium 3 system, couldn't handle it all. Untill I could get a new computer, my mom let me borrow her notebook (XP, Pentium 4, 2gig memory) to do the work on. I installed CS3 and my Wacom Intuos3 pen tablet on it, and besides the fact that it took my files 5 to 10 minutes to open, it worked well. I bought my new computer through ibuypower.com in October. Its a 3ghz Core 2 Duo, 4 gig of memory, Geforce 8800GTX system running Vista. After I installed CS3 and my pen tablet things seemed to be good at first. My files open much faster on it, no more than a few minutes now. But once I got around to creating new work on the computer, I noticed that my pen tablet was not as responsive as it was on the notebook. It works fine about 50% of the time, but the other half the time its really laggy. I'll start drawing, and the new line will stop rendering untill I stop drawing, and then it catches up. As you might guess, drawing blind like that is no good and I usually have to redo it untill it starts running the way it should. Now initially I thought I may not have the current Vista drivers for my pen tablet, but that wasn't the case. Then I started doing some work that didn't require the pen tablet, and I noticed that I have the same problem with the mouse. So the problem isn't the pen tablet at all. Its got to be how CS3 runs under Vista. It was running fine under XP on my moms Pentium 4 notebook, but not good on my superior new computer. Has anyone else here had similar problems? I've heard that Vista is a memory hog, so what are my options? I've considered dual booting, or even just going back to XP, but I'd rather not do anything that drastic untill I know I have no other options.
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Oct 7, 2008
I'm running Vista-64, an NVidia 7600(?) series video card. When I was calibrating with an X-rite Pulse System I "solved" the LUT dumping issue by removing an NVidia item from my start-up. Now I have switched over to the i1 photo calibration system (same company)and my monitor profile is regularly getting kicked to the curb again, even without those items in the start up. Telling Vista to "associate" it with the monitor seem to help. but not much. Any Ideas? I'm way too lazy to recalibrate every startup.
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Aug 17, 2009
I just picked up Phot Shop CS3 installed it on my Lap Top with Vista Ultimate 64 bit.It installed fine, but when I try and open it a windows error message comes up in encountered and error and closes the program. I have another laptop with Vista Home 32 bit and I installed it on there and it opens no problem. I do have Dreamweaver CS3 on my 64 Bit
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Jul 10, 2008
Everything starts up fine, however when I start a new document it does a program Error and can't complete. I try again, and I get this info below when it asks to check solution and close which only occurs when the second time I try and access anything in File or so. Also occurs when I try and open a file instead of new document start up.
I am using a HP Pavilion Laptop dv5220us.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 10.0.0.0
Application Timestamp: 4601eae8
Fault Module Name: Photoshop.exe
Fault Module Version: 10.0.0.0
Fault Module Timestamp: 4601eae8
Exception Code: c0000005
Exception Offset: 00d39693
OS Version: 6.0.6001.2.1.0.256.1
Locale ID: 1033
Additional Information 1: c021
Additional Information 2: 11257bfecc11a7cd81cda2b8708292d1
Additional Information 3: a841
Additional Information 4: a6ce27b99b4d2944080c6127d8b42aa0
Basically, I can't start a new document or open one or really do anything without that error popping up.
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