Photoshop :: Vista 64bit And PS CS4
Apr 18, 2009
CS4 and my 64bit system. I mostly work with files in the 1-2MB range, not large by any means. I will process 2 or 3 photos, and close them.. no problem. But every 3rd or 4th photo, when I open the file, or try to resize/crop it, I get the dreaded "not responding" message and end up waiting 30 seconds to a minutes for PS to come back alive. Obviously this is extremely disruptive to my workflow. I have gone so far as to wipe my system clean, but still experience the same problem. It is a fairly consistent issue that always happens when I process multiple photos. Anyone else experiencing similar problems? Is there some obvious solution I am missing? My specs are as follows.. Intel iCore 7 2.66 Mhz9GB DDR3ATI Radeon 4850 512MB Windows Vista Ultimate 64-bitPS CS4 Extended (with 11.1 update)
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Jun 19, 2009
I've installed a newly purchased legitimate copy of CS4 on by Vista 64-bit machine and am having trouble with tools not working properly.
I have reset the tools separately several times. Same problem with crop, lasso, brush, clone stamp, eraser and likely others.
When I click to use, it sometimes works properly, sometimes has no effect, and often creates effect in another area of the picture where I haven't clicked.
I understand others have had OpenGL issues -
I have disabled OpenGL and updated both my video card driver and Adobe automatic updates.
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Dec 15, 2008
Printing with either cs3 or cs4 is quite different to Windows XP. Seleting printsetup takes me to a paper size selection first, not a choice of printers.
Aftere trying to select the popular 4X6 it only shows 3X5 and then with the print command I get to choose the printer.
It appears that to get the printer I have to make this selection in Vista first, anybody noticed this?
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Jul 22, 2008
In Windows XP, color drivers (Adobe 1998, in particular) appear in
C:WINDOWSsystem32spooldriverscolor.
However, in the same location in Vista 64bit, the Adobe 1998 driver, and a few others, are not present.
Yet, I was able to select Adobe 1998 in CS3's colour preferences.
So, where have the color drivers been installed on this Vista 64bit machine?
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Jul 30, 2013
I have Photoshop CS6 on my 32 bit pc, it has windows 7. I now have a now pc windows 7 64 bit. How can I transfer my CS6 to my new pc?
I looked on your sire from my new pc but could only find Creative Cloud.When I downloaded it, it would not accept my license number.
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Jul 14, 2013
Just installed CS6 on my new workstation and Photoshop; it freezes upon opening.Every other program I have installed has worked flawlessly, including the rest of the CS6 Suite and Lightroom 5.Both Windows and the Adobe Suite have all available updates already installed.Computer is a new HP Z420 Xeon Workstation, Windows 7 Pro 64bit, 16GB Ram.
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Jul 11, 2012
In Photoshop CS6 (64bit), when using the brush tool (with a brush with pressure sensitivity activated), I quite often get a line drawn at the max width selected, as if there was no pressure sensitivity. Everything goes back to normal after I start drawing another line, and happens again after a few lines. It's quite random. Â
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I don't have this problem in any other software (Illustrator CS6 64bit, Painter XII, Sketchbook Pro, Zbrush, ...). I have already checked and I've found some other users on other forums with the same problem.
One example, with a picture of the problem: [URL] Another one, exact same problem: [URL] Some of those users seem to have solved their problem by installing an old driver (6.1.5r3), but they had that problem with Intuos TABLETS in the first place, not a Cintiq 24HD... I have tried that, but unfortunately the driver is not compatible with the Cintiq 24HD.
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To test this out: I've been able to reproduce the problem 90% of the times I've tried. if I keep the pen at 1 inch from the display so that it's still recognized by the screen but it's not drawing, then wiggle it a bit, and then I slowly move to the screen and tap it (as if I was starting a line with very low pressure), the problem appears and it makes a large dot, as if there was no pressure sensitivity. As I said the test doesn't work every time, but almost.
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This is an image of what happens when I try and make dots in Photoshop. These are done trying to push the pen with the same (low) pressure. The big ones are from when the issue appears: [URL]Â
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I have tried the pressure test in the Wacom utility software and it seems to work fine, it never jump to full even when I try the method I've just described. In the diagnostic page of the Wacom utility software the pressure is always correct, even when in Photoshop there's the brush sensitivity issue.
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note: I've already tried to completely re-install my computer + the Adobe software + the lastest wacom driver for my Cintiq 24HD, and the problem is still the same.
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Mar 17, 2012
Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
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Here is the problem signature when they crash.
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Problem signature:
 Problem Event Name:         APPCRASH
 Application Name:         Photoshop.exe
 Application Version:         12.0.0.0
 Application Timestamp:         4bbc5b10
 Fault Module Name:         CoolType.dll
 Fault Module Version:         5.7.82.7602
 Fault Module Timestamp:         4b980c97
[code]....
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Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine.
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Jan 9, 2009
I am running Vista x64 Ultimate on a QX6850 system with 8GB of RAM. I also have 2x XFX8800GT graphics cards running in SLi with the latest Nvidia drivers (181.20). Dxdiag testing provides no errors.
The GPU support features in CS4 x64 (and x32) is greyed out with the text wording of no support in Photoshop standard. Based on some of the threads posted here, I tried enabling or disabling some settings in the Nvidia control panel, but the only one that seem to enable the GPU support is to deactivate SLi completely (which sort of defeats the purpose in 3D graphics).
Does CS4 support an SLi setup? If not, will there be any difference in performance with SLi disabled and using the CS4 GPU support vs the other way around?
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Feb 21, 2008
Service Pack 1 for Vista is available. I just installed it. Other than it reset the native resolution on my main monitor, it went without a hitch.
Recently, it seems, that Vista has been lamb-basted (what does that actually mean) as a nasty OS. It is not, I have been using Vista Ultimate 32/64 without incident. SP1 is no larger than SP1 for XP (in ratio to installation size).
Any one who says that you should choose XP over Vista for a new computer installation is nuts.
Vista is a fine OS, having used it for the last 10 months I can confirm that is rock stable. I now use the 64 bit version exclusively, it has matured very quickly and is a great way to run a system.
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Jan 5, 2009
Under Vista Ultimate I cannot get Photoshop CS3 Extended to run, it will open up and then just sit......Adobe Bridge CS3 2.0.0975 opens and works just fine. So does Lightroom 1.41.
I even tried opening PS from these programs, but just the same.
I then installed Corel Paint Shop Pro X2 and that works perfect too.
I have tried removing and reinstalling, repaired and updated but it makes no difference. It will install and also do the repair just fine.
Changing the compatible mode and appearance to Windows Classic (from Aero) makes no difference. I am the only user and administrator.
Has anyone with basically this type of system been able to get Photoshop CS3 Extended (after having these problems) up and running?
PC information:
AMD Phenom 9950 Quad-Core Processor 1.61 GHz
8.00 GB Memory
64-bit Operating System
Western Digital VelociRaptor WD3000GLFS 300GB 10000 RPM 16MB Cache SATA
3.0Gb/s Hard Drive
Vista Ultimate Version 6.0 (Build 6001:ServicePack 1)
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Jun 1, 2008
A few days ago I bought a new PC with Vista (MEDION® AKOYA® P36830
Authentieke Windows® Vista® Home Premium, AMD Phenom X4 9500 Quad Core (2,2 GHz),
NVIDIA® GeForce 9600GT, 4 GB DDR2 RAM, 500 GB Hard Disk).
Since I will use this PC for my graphical work I tried to install a trial version of Photoshop CS3.
But... I can't even install the program on the PC !
The setup starts but nothing happens anymore.
In the Task Manager I can see that the process is running but that is all.
I've tried to change the priority of the process to higher and lower with it wont install.
what more can I do to get PS CS3 working before I buy the complete package ?
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Feb 2, 2008
I've installed Vista 64 Business on a AMD AM2+ platform with a Athlon Dual Core CPU (BE 5000). When installing CS3 Photoshop everything seems to be fine, no error messages during the install.
I try to start Photoshop...it won't open. The Photoshop gray screen comes up with the menu at top, but then it just sits there. Once I got the window with the serial number input, but after entering the number it stopped as well. The only way to close Photoshop is with the Task Manager.
I've tried different installations: Photoshop on a new Vista installation without having any other programs installed (no FW or AV), on a installation with different other applications running and so on. Everytime I get the same result: gray screen and stop!
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Mar 23, 2009
I have been using this combination successfully for over a month when it changed. I tried to open CS4 normally and got the error message "Could not open a scratch file because the file is locked. Use the Properties command in the Windows explorer to unlock the file". This error message is then followed by : "could not initialize Photoshop because the file is locked. Use the Properties command in the Windows explorer to unlock the file".
So I can't open Photoshop -
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Apr 2, 2009
I currently have a copy of Photoshop CS4 running on my desk top (ordered this online so I don't have a disk). My desktop has the 32 bit version of Windows Vista. I also have a new laptop running the 64 bit version of Vista - with 4G of memory. I wanted to install CS4 on my laptop so I downloaded the trial version and then entered the serial number from my licensed copy to the version on my new laptop.
So, this is where the confustion lies, when I open my new laptop version it asks if I want to upgrade to the extended version - I don't - but it has a green check mark by my license number so it seems to be o.k. But, when I open the application it has 3D in the top bar. What is going on? I don't want the extended version but would like to take advantage of all the memory on my Vista 64bit system.
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Jan 19, 2009
I don't see PhotoshopCS4 mentioned as certified for Win XP Pro 64bit !
Now seeing that 64bit gets you more than 4Gb RAM and thats a good thing for Photoshop, is anyone using any version of Photoshop on 64bit XP pro and is it ok ?
What version are you with ?
There is no tech support if you run it on 64bit. As 64bit Pro and Photoshop are two 'professional' things to have, I am at a loss to know why Adobe have ignored 64bit Pro users.
...and before someone suggests I get Vista 64, where Adobe have looked at 64bit function, its not an option as my serious 3D CAD program company warn me against it, its resource hungry and not good for such progs, this after testing. Also it would be the death for progs I use that are XP ok and not supported under Vista.
I have an 8Gb PC and wish to continue with Pshop.
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May 13, 2008
I am using PhotoShop CS3 Extended along with MS Vista. for some reason when I open more then one image or file at a time, I recieve a message saying Photoshop has stopped working and then it closes out of Photoshop.
I did not have this issue when I used CS3 on XP.
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Oct 31, 2007
I've just installed a fresh copy of Windows Vista Business last night. After installing Photoshop CS3 however, I noticed a very serious lag issue. I looked into the problem a bit on google and this forum but did not reach a solution.
In general, the issues are as follows:
1. Opening and closing even the smallest of files takes a ridiculous amount of time.
2. Moving the mouse cursor over the toolbar or menubar requires up to 3 seconds before a response is received.
3. Right click menu requires up to 3 seconds to appear
4. Application of any tools shows a noticeable delay of action.
The most common suggestion is the "Network Printer" solution, which was not helpful to everyone including me. I also tried to change the performance settings and the cache level according to the optimization guide on this site, that also did not solve the problem.
I tried to run the software in XP pro SP2 compatibility mode, did not make a difference in performance. Disabling all the graphic options for Vista such as Aero Experience also was useless.
I'm just wondering as to whether we ever did reach a solution to resolve the issue or is this problem still left hanging?
CS3 ran fine before my upgrade from XP Pro SP2, I do not believe my hardware specs have anything to do with the lag issue. Yet, I'll leave it below just in case you guys need it as reference...
Acer Aspire 5672:
Windows Vista Business Edition
Centrino DuoCore 1.66GHz T2300
2GB 667MHz RAM (1GB x 2)
ATI Radeon X1600
120GB Hard-drive
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Feb 18, 2008
I have been running Photoshop CS Version 8.0 under Vista for 5 months when all of a sudden I cannot finishing loading Photoshop. It hangs after displaying the message "Reading Text Global Resources...done". I uninstalled and re-installed Photoshop in another directory but it still hangs. Does anyone have a clue as to what could be the problem? Is it a Vista problem or is it an environmental problem? I have 4 gig of memory and 200 gig of free disk space. In a nutshell I cannot get Photoshop to finishing loading.
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Feb 10, 2009
I just bought Photoshop CS2 (the Polish version) on the internet. I am trying to install it on my HP Pavilion dv7-1080ew laptop. I can't get past the end part of the installation process, though. When it gets to registering (the very last part of installing), it starts rolling back the changes. I turned off my AV, tried running it as administrator, in compatibility mode for XP... still doesn't work. Is anyone else having this problem?
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May 6, 2009
I'm having a little trouble with CS2 droplets. They work fine on one of my PCs with windows XP but when I try to use them on a machine with Vista a message comes up 'Photoshop CS2 has stopped working' This also happens when I double click on the droplet.
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Mar 20, 2008
I have downloaded the trial version of PhotoShop CS3 but when I try to install it unzips ok from the initial setup file, but then when I go into the created folder on the desktop and run the setup program in there a dialog box appears, nothing else happens, then it disappears after a few seconds. The process for it appears then disappears in Task Manager also.
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Jan 24, 2009
Installed CS4 on Vista (32 bit). All went well but I can't get it to open, I've tried on XP and it works fine.
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Apr 10, 2009
Is Photoshop CS4 extended supported by Vista 64? (I want to change from Windows XP to Windows Vista 64).
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Jan 7, 2009
I am running Photoshop as part of the CS4 Suite on a bootcamped intel mac pro towers using Vista Business with 4 gigs of Memory. We are running in 32 bit mode because of the Apple screw up with Carbon 64 so that both sides of the house windows and mac match.
Photoshop is currently only seeing 1639 MB of the RAM instead of the performance on the Mac of about 3000 MB
So does anyone know what is going on here and how I can get Photoshop and or Vista to recognize most if not all of the RAM installed on these machines.
Specs are below...
Adobe Photoshop Version: 11.0 (11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch])
Operating System: Windows Vista 32-bit
Version: 6.0 Service Pack 1
System architecture: Intel CPU Family:6, Model:7, Stepping:6 with MMX, SSE Integer, SSE FP, SSE2
Physical processor count: 4
Processor speed: 2793 MHz
Video Card: NVIDIA GeForce 8800 GT
Video Mode: 1680 x 1050 x 4294967296 colors
Video Card Driver: nvd3dum.dll,nvwgf2um.dll
Driver Version: 7.15.11.8048
Built-in memory: 2037 MB
Free memory: 1178 MB
Memory available to Photoshop: 1640 MB
Memory used by Photoshop: 55 %
Image cache levels: 4
Application folder: C:Program FilesAdobeAdobe Photoshop CS4
Temporary file path: C:UsersMGDAppDataLocalTemp
Photoshop scratch has async I/O enabled
Scratch volume(s):
C:, 349.4G, 324.0G free
Primary Plug-ins folder: C:Program FilesAdobeAdobe Photoshop CS4Plug-ins
Additional Plug-ins folder: not set
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Nov 24, 2008
Before buying a computer with Vista 64 bit I would like to know if my copy of photoshop CS2 will run
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Mar 26, 2008
I own an older version of Photoshop.. 7.0 to be exact. it is not compatible with Vista on my new computer. Which versions are? starting with 8.0
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Jul 29, 2007
I recently purchased a new computer with MS Vista. I installed my Photoshop fine and all, and added the dds plugin. When I went to open up a dds file in Photoshop, the program will either shut down right away, or will show an error saying I need Photoshop 3.0 or hgher. I have Photoshop 5.5 (yes, I know I should update, but I have different things I need to spend my $$$ on right now).
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Apr 27, 2008
I have a new PC runnig with Vista 64. I have installed 8Gb RAM and all PS can allocate at %100is 3255MB. Is that normal? I've thought it should allocate 4Gb.
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Jun 6, 2009
I replaced an older HP Pavilion (Windows XP OS) with a new Pavilion with 64-bit Vista Home Premium. Photoshop CS3 seems to install okay, but when I launch the application I get a blank screen with a "not responding" message. I've tried re-installing, updating, etc., but still get the same results. Bridge opens up just fine.Since I read that CS4 has native 64-bit support, I thought I might have better luck with that. But I'd like to be sure before I open the upgrade software package.Any thoughts, or similar experience? Also, I would probably uninstall PS3 again before installing the update since CS3 doesn't launch anyway. I don't need CS3 to be on the computer, do I, as long as I have the serial number?Thanks for any help and/or suggestions. I'm looking forward to being able to use Photoshop again, especially on the new computer (8 gb memory, ATI Radeon HD 3200 Graphics, AMD Phenom X4 9650 Quad Core Processor).
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Dec 3, 2008
I have both 64 and 32 bit Vista UL. would I see a advantage installing the
64 bit windows?
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