Windows XP on an HP Pavilion. Had to use Restore. PS 7 still on computer but cannot open program. Get a message "could not complete your request because of missing or invalid personalization information."
View 1 RepliesI have installed Photoshop CS5 on a coupel of comupters(XP) and I get following error when I start it. The user are useing mandatory porfiles NTUSER.MAN.
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 AppName:photoshop.exe    AppVer: 12.0.1.0 ModName:scriptingsupport.8li
ModVer:10.0.0.0Â Â Â Â Offset:000d183a
I have a DELL XPS 1330. The computer stopped working while I was visiting another country. The support people there had me reinstall VISTA on my computer thus ALL my programs were taken away.
Well, turns out that was not the problem. 2 weeks later the same problem happened. The laptop is not repaired and I want to reinstall my CS3 Extended version. Can I just insert the disc and reinstall it to my computer?
I am pretty computer illiterate on some things but can follow directions when they are given. I have not installed the program on any other computer b/c I thought it was registered to me on my laptop and did not want to mess that up for when mine was finally repaired.
This happened 3-4 times when I was using the trial version and I wasn't sure which program from the trials that was doing it, but it started after I downloaded and used the Adobe Clound trials so I stopped using them. Eventually I went ahead and upgraded to the subcription and have been using Illustrator and Muse for a few days now and have not had a problem until today. I had Photoshop open and minimized, as well as Illustrator, and walked away from my desk. When I returned, the screen was blue with the Windows "shut down to prevent further damage" screen. I have a photo of the message. I realized that I had been using Photoshop the last few times this happened also. It never happened before I tried this software and stopped when I stopped using the trial.
View 11 Replies View RelatedDoing a photo merge of 6 different pictures, I have a systemic blue screen crash using Photoshop CS6 extended. There is a win32k.sys error message (page fault in non paged area).
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I tried my photo merge 5 times (once with only 2 pictures) and it always crashed. I have 32 Gb RAM and a i7 3960-X CPU + a GeForce 690 GPU.
I have CS5 installed on a desktop computer that crashed and I can't get it working to deactivate CS5. I am going to purchase a new desktop and would like to install CS5 on the new computer, but it was already installed on two computers (desktop and laptop) so no activations are left. I have the Disk and serial number.
View 1 Replies View RelatedI started a new computer with LR5, and it runs fine. But, when I imported my pics from a previous computer running LR4, all the pics loaded into the new LR without any tags or processing. How can I get that info without having ot reprocess thousands of pictures?
View 1 Replies View RelatedI am suddenly plagued by Photoshop Crashing, for reasons not immediately understandable by moi.Here's the crash data:
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Log Name:Â Â Â Â Â Application
Source:Â Â Â Â Â Â Â Windows Error Reporting
Date:Â Â Â Â Â Â Â Â Â 2/24/2013 9:54:30 AM
Event ID:Â Â Â Â Â 1001
[code]...
PS CS2 just up and stopped working.
I can no longer create new images or open existing ones. Instant crash 100% of the time.
I have done everything I can think of..... including....
re-installed it.
uninstalled, then done full re-install
Uninstalled it...then...
Bought Norton, ran everything
Bought System Works, ran everything
Ran Memory & HD tests
Defragged the drive
Full re-installation......... same deal.
Core 2 Duo / XP Pro / 2GB RAM / CS2 9.0.2
Has anyone been able to figure out why PS3 crashes? I can not open it, it says Photoshop CS3 has stopped working. I have removed and reloaded the program and it still will not open. Can't keep production up with this,
View 4 Replies View RelatedIf the file size is larger than 15MB it crashes before it opens the file.I fixed this the first time by reinstalling my OS.I fixed this the second time by moving my files from their folder to the desktop then opened it from there.I can't seam to fix this for the third time and I'm soooo frustrated. It works until it crashes then it never works again.So for instance, it worked everyday for a month, then I stopped using it for a week and came back and now it keeps crashing on files over 15MB.Here's my computer set up:Win XP SP3 ProAMD Athlong 62 x2 DualCore Processor 4200+2.20GHz, 2GB of RAM1GB NVidia GeForce 9400 GT Photoshop Error Signature:AppName: photoshop.exeAppVer: 10.0.1.0ModName: bib.dllModVer: 1.2.1.1Offset: 0000c632
View 6 Replies View RelatedAm a loyal Adobe customer. Have had PS since 1997 starting with PS 4.0. Upgraded very year up to PS CS. Then my wife became ill with breast cancer (died in 2008 from it), lost my job, lost our family home to for closure in 2010, my 20 year old son diagnosed with luekemia in 2011 (still fighting on chemo) yada yada yada.
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Bottom line, I cannot afford to upgrade my Acrobat Pro, my Photoshop, my Premier etc etc etc.We sometimes don't have enough money to eat.
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So my pc crashed the the other week. I just finished rebuilding using a new hard drive, Photoshp CS in installed again, and running perfectly. BUT I keep getting a need to activate alert. And can't do it.
I consistently get this crash 3-5 times a day, if not more. Happens when dragging over images from Windows Explorer and dropping into a PSD. Or if I select color picker. And random other misc. tasks that seem to trigger a crash. It's to the point where I sometimes might have 3-5 recovered PSD files.
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Windows 64, E5630, 8GB ram
GPU: Quadro K2000
I trashed the prefs. Photoshop is usually bulletproof, but this is something new. What is going on? Next I will re-assign the printers.
View 5 Replies View RelatedI use CS2; Photoshop quits unexpectedly about one minute after launch. Why? Here is the crash report:
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS2 [560]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 9.0.1 (9.0.1x294) (9.0.1)
Code Type:Â Â Â Â Â Â PPC (Translated)
Parent Process:Â launchd [108]
[code]....
Recently downloaded CC incl. PS, LR, BR. They all work fine except PS. As soon as I launch it it crashes. Happens in less thana second. What's going on here? Can I re-download PS?
View 4 Replies View RelatedWhen I quit CS6, it seems to think that it crashed and I get an error message. What could be causing this? I'm on an i Mac in OSX 10.6.
View 5 Replies View RelatedKnow it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
View 1 Replies View RelatedI consistently receive this error at least once a week, if not daily when working in photoshop CC. Using W7-64. It is so bad that I have had to change save settings to store every 5 minutes and lose quite a bit of work.
View 1 Replies View RelatedThe software only appear for 3 sec and completely disappear
View 5 Replies View Relatedi moved some files around in my "Documents" folder in win 8 , the next day when I restarted my laptop I got two errors about AAM Updates, so I looked into the folders that I moved around & see that a folder labeled "Adobe" that was usually in my documents folder was in the new folder where is was moving things to, so I moved it back to my documents folder.
I tried to open Photoshop & it didn't open, didn't even come up with a error, so I assume that I should check my running processes to see if maybe it is just hanging but it wasn't even running so I figure next things to dod is check my event log to see what kind of error it is leaving there. So I am left to think that I messed something up by accidentally moving that "Adobe" folder, I was wondering two things...Is there another folder that is placed in windows "Documents" folder besides the adobe folder that I may have not noticed that got moved, can someone verify what folders get placed in "Documents" folder upon installing Photoshop & other Adobe apps & second can I just repair my Photoshop install instead of uninstalling & reinstalling?
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Also it my event viewer error log it is saying something about MSVCR100.dll...maybe that is what is crashing.
I have had a problem with CS4 crashing. It does not happen at the same point of operation but it does it often. I thought I had resolved this problem recently when I discovered corrupted RAM I have replaced it. Here is the latest crash report.
Process:Â Â Â Â Adobe Photoshop CS4 [49249]Path:Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier:Â com.adobe.PhotoshopVersion:Â Â Â Â 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2)Code Type:Â Â X86 (Native)Parent Process:Â launchd [172]
Date/Time:Â Â 2012-10-05 10:01:36.856 -0500OS Version:Â Mac OS X 10.6.8 (10K549)Report Version:Â 6
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[code]....
I keep getting an annoying crash every few minutes when using my tablet with cs6. I'm running windows 7 64 bit. every few minutes in the middle of work I get a box popping up saying could not reference memory address click OK to close. I've tried making more memory available in preferences and also running the program as administrator but it still keeps happening. A friend of mine is also having the exact problem on his computer when using a tablet.
View 14 Replies View Relatedbut if I order HDR Efex 2 Pro out of CS6 - anything works. Nik-Software don't really know an solution?
View 12 Replies View RelatedSo when loading Adobe CS4 it quits after about 10 seconds for no apparent reason. The error is "An unexpected and unrecoverable has occurred because the point you clicked on is not inside the vector mask of a visible layer. Photoshop will now exit".why this is happening, was fine until today..Here is the Crash Report log:
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Process:Â Â Â Â Adobe Photoshop CS4 [19187]Path:Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier:Â com.adobe.PhotoshopVersion:11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)Code Type:Â Â X86 (Native)Parent Process:Â launchd [246]
[code]...
I am using PhotoShop CS3 Extended along with MS Vista. for some reason when I open more then one image or file at a time, I recieve a message saying Photoshop has stopped working and then it closes out of Photoshop.
I did not have this issue when I used CS3 on XP.
I just recently bought a new computer, so I thought I could at last use Photoshop CS3, but apparently it does not like jpg's that are rotated (with lossless jpg conversion) in Irfanview. Code:
View 2 Replies View RelatedWhen i load up photoshop 7 it stops and exits out when loading the plug ins. the plug in it always exits at is color plattels. illistartio 7 works fine. and i try to open PS7 thru ill and it gives me an error message saying PS7 is not repsonding. it was working yesterday...any suggestions?
View 2 Replies View RelatedI recently bought the CS4 Design Master Suite and it includes CS4 Photoshop Extended. I've used it several times and I like it more than CS3, the differences aren't drastic but they make a big difference (in a good way).
So I'm using it the other day and it suddenly closes within a minute of opening a file. No warning, no error message, it just closes. I think maybe I accidentally clicked close or somehow ended the program... nope, I restart it and it does the same thing. So then I assume it's a faulty file...nope, it still closes itself within a minute with whatever file I open.
I've contacted Adobe customer support, but they keep referring me to the CS3 photoshop troubleshooting page, even WHEN I explicity list in the questionnaire that my woes are related to CS4...
I try to Save For Web, the whole ap closes with no error message or anything. The optimization screen comes up as normal (where you select gif, jpg etc), but when I hit Save, the whole prog just disappears!
I've searched the forums and tried the following, with no success;
Resetting the Preferences file
Setting the Scratch Disc to D: (mine is a partitioned single physical drive)
Clean reinstall PS
Duplicating files and closing the original before renaming and saving them.
I'm running XP Pro, have 768 of RAM and using pretty modern machine - so I don't think it's a memory problem. I haven't installed SP2 but would rather leave this if necessary, cos I'm scared it'll interfere with something else.
I know hardly a thing about computer hardware. My old graphics card was 8M regular RAM and my new one 128M DDR....so I thought that was what was stopping it from crashing.
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