Photoshop :: CS3 Always Crash?
Jun 14, 2009
If the file size is larger than 15MB it crashes before it opens the file.I fixed this the first time by reinstalling my OS.I fixed this the second time by moving my files from their folder to the desktop then opened it from there.I can't seam to fix this for the third time and I'm soooo frustrated. It works until it crashes then it never works again.So for instance, it worked everyday for a month, then I stopped using it for a week and came back and now it keeps crashing on files over 15MB.Here's my computer set up:Win XP SP3 ProAMD Athlong 62 x2 DualCore Processor 4200+2.20GHz, 2GB of RAM1GB NVidia GeForce 9400 GT Photoshop Error Signature:AppName: photoshop.exeAppVer: 10.0.1.0ModName: bib.dllModVer: 1.2.1.1Offset: 0000c632
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Feb 24, 2013
I am suddenly plagued by Photoshop Crashing, for reasons not immediately understandable by moi.Here's the crash data:
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Log Name:Â Â Â Â Â Application
Source:Â Â Â Â Â Â Â Windows Error Reporting
Date:Â Â Â Â Â Â Â Â Â 2/24/2013 9:54:30 AM
Event ID:Â Â Â Â Â 1001
[code]...
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Mar 28, 2007
PS CS2 just up and stopped working.
I can no longer create new images or open existing ones. Instant crash 100% of the time.
I have done everything I can think of..... including....
re-installed it.
uninstalled, then done full re-install
Uninstalled it...then...
Bought Norton, ran everything
Bought System Works, ran everything
Ran Memory & HD tests
Defragged the drive
Full re-installation......... same deal.
Core 2 Duo / XP Pro / 2GB RAM / CS2 9.0.2
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May 11, 2009
Has anyone been able to figure out why PS3 crashes? I can not open it, it says Photoshop CS3 has stopped working. I have removed and reloaded the program and it still will not open. Can't keep production up with this,
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Mar 26, 2013
Am a loyal Adobe customer. Have had PS since 1997 starting with PS 4.0. Upgraded very year up to PS CS. Then my wife became ill with breast cancer (died in 2008 from it), lost my job, lost our family home to for closure in 2010, my 20 year old son diagnosed with luekemia in 2011 (still fighting on chemo) yada yada yada.
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Bottom line, I cannot afford to upgrade my Acrobat Pro, my Photoshop, my Premier etc etc etc.We sometimes don't have enough money to eat.
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So my pc crashed the the other week. I just finished rebuilding using a new hard drive, Photoshp CS in installed again, and running perfectly. BUT I keep getting a need to activate alert. And can't do it.
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Oct 21, 2013
I consistently get this crash 3-5 times a day, if not more. Happens when dragging over images from Windows Explorer and dropping into a PSD. Or if I select color picker. And random other misc. tasks that seem to trigger a crash. It's to the point where I sometimes might have 3-5 recovered PSD files.
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Windows 64, E5630, 8GB ram
GPU: Quadro K2000
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Dec 3, 2012
I trashed the prefs. Photoshop is usually bulletproof, but this is something new. What is going on? Next I will re-assign the printers.
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Jun 8, 2013
I use CS2; Photoshop quits unexpectedly about one minute after launch. Why? Here is the crash report:
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS2 [560]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 9.0.1 (9.0.1x294) (9.0.1)
Code Type:Â Â Â Â Â Â PPC (Translated)
Parent Process:Â launchd [108]
[code]....
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Oct 18, 2013
Recently downloaded CC incl. PS, LR, BR. They all work fine except PS. As soon as I launch it it crashes. Happens in less thana second. What's going on here? Can I re-download PS?
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Jun 6, 2013
When I quit CS6, it seems to think that it crashed and I get an error message. What could be causing this? I'm on an i Mac in OSX 10.6.
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Oct 11, 2012
Know it's old, but have been using Photoshop CS 8.0 on office Mac Pro and home iMac for years with no problems. OSX is 10.5.8 Leopard. Still works fine on Mac Pro, but has just started crashing at startup on iMac for no apparent reason. Graphic layout comes up and then shuts down. Reinstalled the application with same result.
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Sep 23, 2013
I consistently receive this error at least once a week, if not daily when working in photoshop CC. Using W7-64. It is so bad that I have had to change save settings to store every 5 minutes and lose quite a bit of work.
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Jun 18, 2013
The software only appear for 3 sec and completely disappear
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Apr 23, 2013
i moved some files around in my "Documents" folder in win 8 , the next day when I restarted my laptop I got two errors about AAM Updates, so I looked into the folders that I moved around & see that a folder labeled "Adobe" that was usually in my documents folder was in the new folder where is was moving things to, so I moved it back to my documents folder.
I tried to open Photoshop & it didn't open, didn't even come up with a error, so I assume that I should check my running processes to see if maybe it is just hanging but it wasn't even running so I figure next things to dod is check my event log to see what kind of error it is leaving there. So I am left to think that I messed something up by accidentally moving that "Adobe" folder, I was wondering two things...Is there another folder that is placed in windows "Documents" folder besides the adobe folder that I may have not noticed that got moved, can someone verify what folders get placed in "Documents" folder upon installing Photoshop & other Adobe apps & second can I just repair my Photoshop install instead of uninstalling & reinstalling?
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Also it my event viewer error log it is saying something about MSVCR100.dll...maybe that is what is crashing.
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Oct 5, 2012
I have had a problem with CS4 crashing. It does not happen at the same point of operation but it does it often. I thought I had resolved this problem recently when I discovered corrupted RAM I have replaced it. Here is the latest crash report.
Process:Â Â Â Â Adobe Photoshop CS4 [49249]Path:Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier:Â com.adobe.PhotoshopVersion:Â Â Â Â 11.0.2 (11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]) (11.0.2)Code Type:Â Â X86 (Native)Parent Process:Â launchd [172]
Date/Time:Â Â 2012-10-05 10:01:36.856 -0500OS Version:Â Mac OS X 10.6.8 (10K549)Report Version:Â 6
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[code]....
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Sep 4, 2013
I keep getting an annoying crash every few minutes when using my tablet with cs6. I'm running windows 7 64 bit. every few minutes in the middle of work I get a box popping up saying could not reference memory address click OK to close. I've tried making more memory available in preferences and also running the program as administrator but it still keeps happening. A friend of mine is also having the exact problem on his computer when using a tablet.
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Sep 17, 2013
but if I order HDR Efex 2 Pro out of CS6 - anything works. Nik-Software don't really know an solution?
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Feb 23, 2012
So when loading Adobe CS4 it quits after about 10 seconds for no apparent reason. The error is "An unexpected and unrecoverable has occurred because the point you clicked on is not inside the vector mask of a visible layer. Photoshop will now exit".why this is happening, was fine until today..Here is the Crash Report log:
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Process:Â Â Â Â Adobe Photoshop CS4 [19187]Path:Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4Identifier:Â com.adobe.PhotoshopVersion:11.0.2 [11.0.2x20100519 [20100519.r.592 2010/05/19:02:00:00 cutoff; r branch]] (11.0.2)Code Type:Â Â X86 (Native)Parent Process:Â launchd [246]
[code]...
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May 13, 2008
I am using PhotoShop CS3 Extended along with MS Vista. for some reason when I open more then one image or file at a time, I recieve a message saying Photoshop has stopped working and then it closes out of Photoshop.
I did not have this issue when I used CS3 on XP.
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Apr 15, 2008
I just recently bought a new computer, so I thought I could at last use Photoshop CS3, but apparently it does not like jpg's that are rotated (with lossless jpg conversion) in Irfanview. Code:
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Jun 8, 2003
When i load up photoshop 7 it stops and exits out when loading the plug ins. the plug in it always exits at is color plattels. illistartio 7 works fine. and i try to open PS7 thru ill and it gives me an error message saying PS7 is not repsonding. it was working yesterday...any suggestions?
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Dec 10, 2008
I recently bought the CS4 Design Master Suite and it includes CS4 Photoshop Extended. I've used it several times and I like it more than CS3, the differences aren't drastic but they make a big difference (in a good way).
So I'm using it the other day and it suddenly closes within a minute of opening a file. No warning, no error message, it just closes. I think maybe I accidentally clicked close or somehow ended the program... nope, I restart it and it does the same thing. So then I assume it's a faulty file...nope, it still closes itself within a minute with whatever file I open.
I've contacted Adobe customer support, but they keep referring me to the CS3 photoshop troubleshooting page, even WHEN I explicity list in the questionnaire that my woes are related to CS4...
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Aug 19, 2007
Windows XP on an HP Pavilion. Had to use Restore. PS 7 still on computer but cannot open program. Get a message "could not complete your request because of missing or invalid personalization information."
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Nov 10, 2004
I try to Save For Web, the whole ap closes with no error message or anything. The optimization screen comes up as normal (where you select gif, jpg etc), but when I hit Save, the whole prog just disappears!
I've searched the forums and tried the following, with no success;
Resetting the Preferences file
Setting the Scratch Disc to D: (mine is a partitioned single physical drive)
Clean reinstall PS
Duplicating files and closing the original before renaming and saving them.
I'm running XP Pro, have 768 of RAM and using pretty modern machine - so I don't think it's a memory problem. I haven't installed SP2 but would rather leave this if necessary, cos I'm scared it'll interfere with something else.
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Jul 2, 2003
I know hardly a thing about computer hardware. My old graphics card was 8M regular RAM and my new one 128M DDR....so I thought that was what was stopping it from crashing.
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Nov 25, 2012
Adobe Update Manager says all programs up to date. Crashes most frequently occur when using Blur or other Filters. 12.0.4 says it applies to AMD Catalyst, but my PC has Intel processor. It says it applies to CS6, but I have PS 5.1.Â
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Feb 16, 2012
I realize my PS cs3 is outdated and I only have a G5 power pc tiger - but my PS worked beautifully until around the time I loaded in an Epson NX625 and its extras.
Now PS keeps crashing at startup. Only PS; my Bridge and others don't.
Here is the crash report.
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<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE AdobeCrashReport SYSTEM "AdobeCrashReporter.dtd">
<crashreport version="1.1" crVersion="2.5.0.02272007" applicationName="Photoshop" applicationVersion="10.0.1" build="10.0.1 (10.0.1x20071012 [20071012.r.1644 2007/10/12:09:30:00 cutoff; r branch]), ©1990-2007 Adobe Systems Incorporated">
   <time year="2012" month="2" day="16" hour="14" minute="30" second="5" />
   <user guid="6E5715C8-98DB-41C2-BF0F-BFBD47E935B0" />
[code]....
I have totally uninstalled and reinstalled. I removed all and any related folders that didn't get removed on the uninstall. It still keeps crashing on startup. The opening box comes up starts going through its stuff and then shuts down and a crash report gets generated. It is the same report each time.
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Feb 28, 2013
I had spent my artwork for many days with so many effort and time, and it has been corrupted after a computer crash (not PSD crash). I am using Windows 7.
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-What happened after: 1 black layer (around 59 MB)
-What happened before: Had multiple saves, 15+ layers (so why it is not back to the latest save?)
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I tried: Previews in PSD, Bridge, using recovery programs (none worked), hex editor, searched for temp./restore previous version files (none) how to recover this file.
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Jun 25, 2013
"updated" Photoshop CC on Manager but crash at launch.
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Mar 8, 2013
My studio has been using the Photoshop COM interop to do some automation which has worked really well for us, but just today I got this COM exception:
System.OutOfMemoryException: Retrieving the COM class factory for component with CLSID {99AEA70E-4D13-44BF-A878-33345CBFCBC8} failed due to the following error: 8007000e Not enough storage is available to complete this operation. (Exception from HRESULT: 0x8007000E (E_OUTOFMEMORY)).Â
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which was weird since I wasn't anywhere close to being OOM...my system has 32 GB and i still had 16+GB free and ~600 GB of space on my HDD.
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In any case, after that event, when I start Photoshop, the UI is active for maybe about 5 seconds before it becomes unresponsive and sits frozen for about 3 or 4 minutes before it goes 'magic-desktop'....crashes with no errors or dialogs.Â
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Any runtime logs that Photoshop CS6 generates where I can look for more info on what might be going on?
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Apr 26, 2013
I am doing simple extrusions in 3D. One or 2 extrusions in a document. Specifically, earrings. I have to save every few steps , because PS is going to crash at least once per hour.Â
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My computer has 12GB RAM, and a 1GB GPU. My MAC is less than a year old. It should be able to handle the workload.
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When I'm doing 3D I shut down all other programs on my computer.
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I have turned up all the preferences inside PS pertaining to performance.
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When I save a document the SAVE time is 3-7 seconds. Each time I hold my breath that it doesn't fail.
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