Photoshop :: Upgrade To CS6 / Don't Have A Valid Software Installed
Oct 28, 2013
I've photoshop CS5 and I've bought the upgrade to CS6...I'm trying to install it, but in the installation it says that I don't have a valid software installed, is this a bug or I'm doing something wrong?
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Nov 23, 2012
cs6 upgrade is installed, do I need to keep CS4 installed?
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Jan 28, 2009
I have located a person who bought a CS3 upgrade, not realizing it was an upgrade. He has said the store would not take it back because he had tried to install it. He now wants to sell it so he can use the money to put towards the full version.
If he tried to install the upgrade, is it registered during that process, even if he had to stop at the point Adobe asked for proof of a previous version?
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Jun 25, 2009
I just /L'd the CS4 Extended and installed. when I try to run it I get the screen that asks if I have a serial or want a trial. I have now tried the serial 8 times (each time getting the green check mark) and tried the trial option as well. As soon as I hit "ok" nothing happens. All of the other programs that came with it, like Bridge, all fire up no problem.Vista Ultimate Sooper Dooper or whatever the top one is, 32 bit4 G RamNVIDIA CardMega ton of disk space.
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Jul 25, 2013
After downloading I got a message that CS6 was installed but don't see it on my desktop and my copy CS5 still says it is "5". What can I do?
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Mar 6, 2012
I have LR 3 and I would like to upgrade to LR 4. Can I install the upgrade to LR 4 and still keep my LR 3 installation intact so that I can switch back and forth between the two versions if I want to?
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Sep 1, 2011
Downloaded X4 upgrade. When trying to install it fails with the message "The installed version of the application could not be determined".
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May 27, 2013
Installed lightroom 4.4. Crashes every time I try to upgrade my PE11 catalog.
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May 23, 2012
I am wanting to buy the photoshop cs6 and am currently running Microsoft but want to upgrade my laptop by the end of the year to a Mac..use the keycode once when you purchase it? Should I go and get the new computer now? On that note which Mac for photo editing I was thinking MacBook pro 15" or should I go the 17"?
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Jun 22, 2009
I recently got a new laptop, and I want to transfer the CS2 activation from my old desktop to my new laptop. I deactivated CS2 on my old computer, but when I try to activate it on my new laptop, I'm told that the serial number isn't valid.I use Window's Vista.
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Nov 28, 2008
We have a 5 user license for Photoshop CS4 extended, and the first machine I've tested on has returned a red cross indicating an invalid license key when this is entered. However, the same key has subsequently been accepted for 2 other Windows installs on very similar machines.
This is a full install license as it has successfully installed CS4 alongside CS3 on one of the clients.
I have tried uninstalling all Adobe Photoshop related products including Bridge, etc from the problematic machine (and also ensured the HKLMSofwateMicrosoftWindowsCurrenversionUninstall key is cleared of such products) restarted and attempted install again but it's still not accepted.
I'm suspecting this one workstation has something left over in the registry or perhaps a file/folder that is confusing the key check.
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Feb 16, 2008
i recently tried to change the icons of photoshop using a program called "program icon changer". As i didnt know what i was doing, i accidentally replaced the icons with others of the wrong resolution without backing up the file first and now i get a "not valid win32 app" message. Could some one please tell me how to fix this or post their icons ( you would have to extract them form the photoshop.exe file)
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Aug 28, 2008
problme with photoshop cs, i have used just some layers so many times but after reinstalling photoshop i faced to this message,"Could not complete your request because the layer is not a valid text layer"
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Jul 12, 2012
I just upgraded from CS5 to CS6 and for the most part love it. I have run into a very serious problem when it comes to saving. I am on Mac 10.6.8 and have a server that I save all my files too. In CS6 anytime I try to save something to the server's HDD I get the error below,
"Could not save as “avi_horizontal_logo.jpg” because the file name was not valid"
Now, the file name is valid, obviously. I can load the file into cs6 but whenever I try to save over or as a copy I get this error. I still have CS5 installed and have gone back and verified that I can save files to my server via CS5 since coming across the error in CS6. Additionally I have no problems saving to my server via Illustrator or In design
This issue is not occurring on one version on only one workstation either. I have both Design Premium (on 2 computers) and Design Standard (on 1) and all three are replicating this issue but the issue is non-existent in CS5.
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Apr 18, 2013
icc v4 cmyk profile created by colormunki can not be loaded in photoshop cs6 for windows 7. the answer is in german: "Der CMYK-Arbeitsfarbraum konnte nicht geladen werden, weil es sich bei dem Profil nicht um ein gültiges Profil für ein CMYK-Arbeitsfarbraum handelt", i use a german version of the program. it means the cmyk profile can not be loaded, because it is not a valid cmyk profile.
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Jan 22, 2013
I am a high school art teacher and this happened to one of my students. He was working on a PSD file, vectoring an image when PS6 quit unexpectedy. Now when we try to open the file there is an error message "Could not complete your request because it is not a valid Photoshop document." It still has the .psd extension. We are using Mac OS10.8.2. I tried opening it in Illustrator, Preview and Graphic Coverter without success.
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Sep 1, 2013
Since upgrading to PS CS6 I too frequently get the following message when yrying to open a document: "Could not complete you request because it is not a valid Photoshop document". This never happened in CS5 and this is the 3rd or 4th time in CS6. The documents are quite simple. Only a few layers - just slightly adjusted photo graphs.
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Jul 6, 2013
I was trying to spare some room on my C: drive so when I went to save for web last time, I decided to save the images and html on D: drive instead of C:. Ever since then, when I go to save for web I get this error message: "Could not complete this operation. The directory name is not valid". I even uninstalled PS and reinstalled it to see if the factory default settings might override whatever I screwed up!
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Nov 3, 2012
I am trying to create a photo collage, but a window pops up saying "Valid size not available for this creation".
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Oct 27, 2012
Could not complete your request not valid photoshop document
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Jan 22, 2013
I am unable to open my own pdfs in my Photoshop (ones that I have created in same Photoshop).I get the message "This is not a valid Portable Document File (PDF) document. It cannot be opened."
I have to keep recreating the art...ugh!! Is there a way to pull up history to replicate my artwork until I get this resolved?
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Jun 17, 2012
I have recently purchased a new desktop under WIN 7 as well as Adobe Creative Suite CS6.My first internal hard disk is 2 TB, the second one installed is from my old PC, 250 GB.
I am getting this error when trying to save a file over an existing file using the “Save” command.The message is wrong, because the filename IS valid. This error is persistent.This error does not occur when doing the same action on my second internal hard disk.This error happens on files larger than about 1MB in weight.
What happens is that the original file over which I try to do the ”Save” command gets corrupted and lost.If I don't use the “Save as” command to save my work under a different name, my work is lost.The same problem occurs with both PS CS6 versions, 64 Bit and 32 Bit.
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Aug 28, 2013
I get a "Could not complete your request because it is not a valid Photoshop document." error message whenever I try to open up a PSD file created on a Mac using Photoshop CC on my PC using CC. Other people have been able to open the file from the same location, so the files aren't corrupted.
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Jun 11, 2013
So, I tried opening this document that was originally created on a Mac. I'm running photoshop on PC (windows 8, CS6). I keep getting this error message on many of the docs that my friend created on his mac.
"Could not complete your request because it is not a valid photoshop document"..I've checked the document extensions.
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Jul 23, 2013
Whenever I try to upload a picture to edit on photoshot it tells me "Could not complete your request because it's not valid Photoshop document". I don't understand what this means. Why can't I upload my picture? Am I clicking the wrong thing? I go under "File" in the upper left corner and scroll to "Open As... Alt+Shift+Ctrl+O" then it brings me to my photos I have saved on my computer, then I click on the photo I want to edit but the "Error" sign pops up. I'm using the 30 day trial so I dont have much time!
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Aug 12, 2013
After a time machine recovery most of my photoshop documents recovered fine, however there are a select few (and my most recent work unfortuantely) that seem corrupt. It isn't all of my documents. Trying to recover them again from back-up doesn't seem to be working. I did have to reinstall photoshop CS4 after the recovery.
I've tried opening with other programs, I've tried changing the file extentions etc. If the files were just corrupt recovering them from time machine should fix the problem.
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Mar 6, 2006
I am trying to make a logo button for my site, but unfortunately I have no idea what font to use for the logos. I have attached some examples and was hoping that I could get some help.
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Dec 6, 2012
When I try and click on Create, Greeting Card, an error message pops up and says "Valid size not available for this creation."
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Oct 23, 2013
I'm working in a dynamic block and I think that I've had to mark or unmark some option in the program because since yesterday I can't use as an initial point of any parameter some central points. I mean, when I try to specify the initial point of any parameter (e.g.: rotation) where the four lines converge, the program tells me that the " 2d object is not valid".
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Jun 5, 2013
Making a part that will have the size as an option to pick. Issue is Ilogic does not like it. I have a list that has sizes like:
3" X 2"
4" X 2"
4" X 4"
But when I put in the code
If Plate_Size = "3" X 2"" ThenParameter("Dim_X") = 3Parameter("Dim_Y") = 2Parameter("Foot_Code") = "A"ElseIf Plate_Size = "4" X 2"" Then Parameter ("Dim_ X") = 4Parameter("Dim_Y") = 2Parameter("Foot_Code") = "B"End If it gives me an error
Error on Line 4 : End of statement expected.and highlight the If Plate_Size ="3" X 2"".I know it has to do with the X but I an't remember what to do having brain fart.
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Nov 6, 2008
if there are issues about have cs4 , cs3 and cs2 installed in the same pc
I bought cs2 in italian.
and i have installed cs3 in english to follow the turorial more easily.
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