Photoshop :: Not Valid Document Error When Opening Mac CC File On PC
Aug 28, 2013
I get a "Could not complete your request because it is not a valid Photoshop document." error message whenever I try to open up a PSD file created on a Mac using Photoshop CC on my PC using CC. Other people have been able to open the file from the same location, so the files aren't corrupted.
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Nov 5, 2013
I've created a pdf file (with illustrator cs3). when I try to open it on photoshop CS3 I receive this message:
"error opening the portable document file (PDF) document. error code = 0X20030055"
I can open this pdf file outside photoshop.no problem openning other pdf files on photoshop.
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Oct 27, 2012
Could not complete your request not valid photoshop document
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Jul 23, 2013
Whenever I try to upload a picture to edit on photoshot it tells me "Could not complete your request because it's not valid Photoshop document". I don't understand what this means. Why can't I upload my picture? Am I clicking the wrong thing? I go under "File" in the upper left corner and scroll to "Open As... Alt+Shift+Ctrl+O" then it brings me to my photos I have saved on my computer, then I click on the photo I want to edit but the "Error" sign pops up. I'm using the 30 day trial so I dont have much time!
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Jul 31, 2013
I am new to gimp and after using the program yesterday afternoon I went in to do some more work on the document and got the following error message: "Error loading PSD file: Unsupported Compression Mode: Error #43775. How to get this file opened? I was Opening As Layers.
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Jan 22, 2013
I am a high school art teacher and this happened to one of my students. He was working on a PSD file, vectoring an image when PS6 quit unexpectedy. Now when we try to open the file there is an error message "Could not complete your request because it is not a valid Photoshop document." It still has the .psd extension. We are using Mac OS10.8.2. I tried opening it in Illustrator, Preview and Graphic Coverter without success.
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Jul 12, 2012
I just upgraded from CS5 to CS6 and for the most part love it. I have run into a very serious problem when it comes to saving. I am on Mac 10.6.8 and have a server that I save all my files too. In CS6 anytime I try to save something to the server's HDD I get the error below,
"Could not save as “avi_horizontal_logo.jpg” because the file name was not valid"
Now, the file name is valid, obviously. I can load the file into cs6 but whenever I try to save over or as a copy I get this error. I still have CS5 installed and have gone back and verified that I can save files to my server via CS5 since coming across the error in CS6. Additionally I have no problems saving to my server via Illustrator or In design
This issue is not occurring on one version on only one workstation either. I have both Design Premium (on 2 computers) and Design Standard (on 1) and all three are replicating this issue but the issue is non-existent in CS5.
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May 2, 2012
My hard drive was failing and had to be replaced. Fortunately I was able to retrieve most of my images and documents. However, that got complicated. Burning CD's and DVD's wasn't working so I had to transfer files to a flash drive, then to my laptop from the PC, and only then could I burn the stuff to a DVD.
So .. now a new hard drive .. programs and images are re-installed. In only one folder of images am I finding this problem ... When trying to open a file (cartoon-type image, smalll file size of 2 MB or less) I get the message "Not a valid Paint Shop Pro X2 Image file". When double-checking by right clicking and then clicking on "properties" it most certainly IS a PSP X2 image file. In this folder of 192 files I can only open a couple dozen.
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Sep 26, 2013
I have a customer that is hvaing some issues with an error upon starting Autocad LT 2013.
The error code is attached.
The error is 1325 "%username%" is not a valid short file name
I have followed the resolution steps found here: [URL]
They did not resolve the issues.
I found the workaround listed here: [URL]
This works, but I will need to create a batch script that will write these registry entries automatically, which my customer does NOT want to do... They just want it to work.
The only way I have found to resolve the issues is to create a script that copies the Local Admin registry entries to the currently logged in user.
This is a domain user without local administrator access to the machine.
They have 3 other users that are working with no issues.
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Sep 24, 2012
Photoshop Cs3 has started crashing all the time when opening a new document or file, pdf, eps, tiff, jpeg etc. It shows the preview starts to rasterize (pdf) and then the crash report comes up and the program crashes.
We are a printing company and I am not sure what is going on. I have removed deactivated and reloaded the program several times.
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Sep 1, 2013
Since upgrading to PS CS6 I too frequently get the following message when yrying to open a document: "Could not complete you request because it is not a valid Photoshop document". This never happened in CS5 and this is the 3rd or 4th time in CS6. The documents are quite simple. Only a few layers - just slightly adjusted photo graphs.
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Jan 22, 2013
I am unable to open my own pdfs in my Photoshop (ones that I have created in same Photoshop).I get the message "This is not a valid Portable Document File (PDF) document. It cannot be opened."
I have to keep recreating the art...ugh!! Is there a way to pull up history to replicate my artwork until I get this resolved?
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Jun 11, 2013
So, I tried opening this document that was originally created on a Mac. I'm running photoshop on PC (windows 8, CS6). I keep getting this error message on many of the docs that my friend created on his mac.
"Could not complete your request because it is not a valid photoshop document"..I've checked the document extensions.
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Aug 12, 2013
After a time machine recovery most of my photoshop documents recovered fine, however there are a select few (and my most recent work unfortuantely) that seem corrupt. It isn't all of my documents. Trying to recover them again from back-up doesn't seem to be working. I did have to reinstall photoshop CS4 after the recovery.
I've tried opening with other programs, I've tried changing the file extentions etc. If the files were just corrupt recovering them from time machine should fix the problem.
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Nov 7, 2004
I am working on a very important print project and the deadline is on tuesday. When I opened my *.psd files last night an error appeared at the end of the "Reading Photoshop format" progress:
Quote:
Could not complete your request because of a programm error.
The files can't be opened anymore...
I really need those files working for I don't have the time to re-do them. Can the files be recovered? (WinXP no-SP, Photoshop CS)
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Dec 11, 2012
I've applied the Mac Photoshop CS6 13.0.2 update this morning, but now, I cannot open one of my working .psd document anymore, Photoshop raises a "could not complete your request because of a program error" message everytime. I've tried to open it on another workstation, a Windows one, running Photoshop CS5 12.0.4, and it's okay, meaning that my .psd file is not corrupted.
I've tried to disable Photoshop extensions from the extensions manager, but problem persists.
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Mar 18, 2013
when trying to reopen a file from the "recently used" file list? When I try to click on a file from the list it gives me a message stating "error opening file". I know this will happen if the file has been moved to another location, but the files are in the same place as when I originally opened them. None of the files in the list will open anymore. Is this a pathing issue?
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Jul 31, 2012
This just started happening really recently and I'm not sure at all what the cause is, soWhen opening or saving files, Photoshop displays this error message and closes itself:
Runtime Error!Program: C:Program Files (x86)AdobePhotoshop 7.0Photoshop.exe
R6025- pure virtual function call
and here is a picture of the error message:[URL]...it pops up when saving and opening certain files, but not others. I can't figure out what causes it to happen for particular ones since they are not all in the same location, or the same file type.I am using Windows 7 64bit and this is Photoshop 7.0
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Jul 6, 2013
I was trying to spare some room on my C: drive so when I went to save for web last time, I decided to save the images and html on D: drive instead of C:. Ever since then, when I go to save for web I get this error message: "Could not complete this operation. The directory name is not valid". I even uninstalled PS and reinstalled it to see if the factory default settings might override whatever I screwed up!
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Dec 19, 2013
Strangely, every time I click "save" in CS6 it opens up a 'Save As' window, (which shouldn't happen), then I click save witht the existing file name (it then tells me the doc already exists), I click OK, (and then OK to the next popup window) then get the message that "This file cannot be found". I'm forced to click "ok" and the doument isn't saved. I've tried saving it differently in previous versions and it still doesn't work. I recorded a video of this behavior. You can see it here - [URL]
Why would it be trying to find a file? It seems like an error message when trying to Open a doc, not Save a doc. I can't shutdown my station until I get the document to save.
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Mar 4, 2014
I get error message saying archive section of adobe photoshop elements is missing when I try to run the exe file; Ive downloaded everything. Ill have another birthday by the time I download it all again.
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Oct 9, 2012
I have created a psd file with GIMP (version 2.6.11) which I have created myself, opened and saved several times.
Today I try to continue my work on this file and I got error 17718 when trying to open the file. I have never opened this file with another application than GIMP.
- How can I prevent it from happening again?- Most importantly: How can I repair the file, so that my work is not lost?
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Nov 26, 2011
I have GIMP 2.6 installed under Windows xp. When I try to open an .eps file, I get this error:
Error starting Ghostscript. Make sure that Ghostscript is installed and - if necessary - use the environment variable GS_PROG to tell GIMP about its location.
(Failed to execute child process (No such file or directory))
I then downloaded Ghostscript and went thru its regular Windows installation routine. I get the same error in GIMP trying to open an .eps file. How to set the variable GS_PROG and can't find instructions for this variable in the on-line GIMP manual.
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Nov 11, 2013
Does this error mean the file is corrupted and cannot be salvaged?
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Sep 4, 2013
When AutoCAD is closed and I try to open a drawing from the Windows Explorer I get a fatal error and when AutoCAD is opened before opening the file from Windows Explorer everything works fine. We have this problem with several stations at our office.
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Apr 5, 2013
I am having an issue opening a SolidWorks file in Inventor. The file is a native SolidWorks .sldprt file. This is the procedure I followed: File-Open in Inventor, changed file type to SolidWorks Files and selected the file on my computer to be opened. I then recieve an HTML error message stating "Error - Translation failed. This version is not supported." I am currently using Inventor 2013. I received the file from one of our sister companies and we were hoping to be able to exchange native files easily using Inventors built in translator.
Any translator or add-in that would work to open files of this type.
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Oct 25, 2011
I'm getting this error (see attachment) when I try to open an NX file in Inventor 2011. I've downloaded the file from a data transfer site and I can preview the part in the preview window, but it does not open properly. This is the first time this has happened, as I've converted files before with no problem.
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Jun 13, 2013
When i attempt to open a dxf file in autocad it comes up with error messages;
Class not registered
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Aug 1, 2013
When I attempt to use Illustrator CS6 to open an .eps file exported from Google Sketchup Pro 8 I get the following error message "the file is an unknown format and cannot be opened".
If I try to place/link the file I get this message "can't place the illustration. Could not set a position inside the file." Is there an eps version compatibility issue I should be aware of?
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May 25, 2013
Have some photos of a warehouse fire in Plymouth Indiana. Files were saved as .jpg Can't get them to open.
One message is "Pain't cannot read this file. This is not a valid bitmap file or it's format is not currently supported." Couldn’t display DSC-0023.jpg because a suitable graphics importer could not be found.
Carl Beason
Windows 7, Photoshop cs4
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Jan 5, 2013
Elements11: Trying to make a photo collage, but get the message : "Could not complete your request because the file was not a valid frame file". What does that mean? I follow the instructions given how to make a collage, but it comes to a halt when I try to import the pictures to the collage.
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