Photoshop :: PSD Files Disappear When Saved To Network File Share
Apr 10, 2013
It has been reported and reproduced by Support, an issue whereby Photoshop .PSD files disappear when they’re saved to a network file share. Upon initial investigations Support have observed the following behaviour when saving a Photoshop file.
The document is initially saved as a new file on the file share.The original .PSD file is deleted on the file share.The newly created file is renamed to the same name as the original file.
An issue often arises when steps 1 and 2 complete however step 3 fails. When a file is reported by users as having disappeared, the new file created in step 1 can be renamed from .00_ to the original *.PSD file name on the server as the *.00_ files are normally hidden by the desktop operating system. This allows people to see and open the file from both PC’s and MAC’s using AFP and SMB protocols.
A related issue often reported by users is that they receive an error message “Could not save as” when trying to save a .PSD file. Troubleshooting the issue confirms that the user is able to save the file if they perform a “Save As” operation in Photoshop.
From the reported problems and observations there is clearly an issue with how Photoshop performs a file save operation further exacerbated by the fact the process doesn’t fail safely.
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Sep 6, 2012
We have a new windows 7 PC x64 with Illustrator CS6, when we open a file from our server share, it only utilises 25% of the available network bandwidth to open the file.
On an older XP 32 bit machine it utilises the full bandwidth ie 100% so the file opens up to 6 times faster.
When I copy the file from the network to either machine machine it copies fine and uses 99% of the network speed.
What can I do to my new machine to speed the transfer of data in illustrator?
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Oct 1, 2013
Is there any way to share DWG file in local network and work in it in same time.
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Mar 16, 2012
We have a bunch of cad files that are loaded onto a sharepoint. Some these users who have read access only are having difficulties opening the files in autocad LT 2012 because .dwl and .dwl2 files trying to be created on the sharepoint site. Is there a way to redirect these files to their locally to their computer? I would like to avoid giving the users write permissions to the site.
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Sep 23, 2011
I've created some tool palettes I want to share across a network. After loading the tool palettes at a work station, I have to manually update the images for the blocks. Is there a way to have this done automatically?
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Mar 4, 2007
Is it possible to share Lightroom with one other individual on a network? We need to have one database with images we can share and maintain together.
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Feb 9, 2014
I'm using Lightroom 5.3 on Mac OS X Mavericks.
My photos are located on a Mac Mini via a file share on my home wired network.
I can open and access (read/write) all the images with Finder.
However, if I try to import the photos into LightRoom, it says "The files appear to be unsupported or damaged."
If I copy the files to my local computer, they import fine! But I need to keep my files on the network share; my laptop doesn't have enough space for everything.
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May 19, 2012
I want to have an application settings file stored centrally on a network drive. In the past I have used INI files, and for a Windows app would now use an app.exe.config XML file. My question is: what is the preferred technique for storing shared settings centrally for an AutoCAD .dll plug-in? It seems even for a full Windows app that the app.exe.config file can't be located on a network drive, but I could be mistaken. In any case that doesn't appear an option for a .dll plug-in. Everyone comments that INI files "are so 90s", but I can't see an alternative.
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Nov 21, 2013
In my (large) Lightroom 5.2 (Windows) library I have three instances of, essentially, the same network share (a Drobo NAS) which appear separately in the library.
One appears as Share (\nas) L:, one as \nasShare and one as \nasshare. The contents of the share are spread randomly across the three - so one might contain the folders seriesevent1, seriesevent4 and seriesevent5 and another seriesevent2, seriesevent3 and seriesevent6.
Is there an easy way to convince Lightroom that they're all the same physical location and merge them in the library? No amount of dragging, dropping, importing or synchronization seems to have had any effect so far!
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Jun 16, 2011
in Corel Draw X4, we can use the scrapbook docker to see thumbnail of locals files, but when this files are on a network share or if this network share is mapped to local drive, thumbnails does not show up. But when I use File/Open to this network share or mapped drive, thumbnails are ok.
I also heard that in X5 scrapbook is depreciated, is there an alternative?
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Jun 30, 2012
I am a technology consultant with a client using Civil 3D 2012.
They moved from 2008 to 2012, and we've noticed something a bit odd: browsing network shares from within Autocad's file explorer is significantly slower than doing the same in Windows Explorer. By "slower", I mean going from directory to directory shows noticeable lag before the directory contents are displayed, whereas in Windows Explorer there isn't any. They don't recall having this issue with 2008.
All workstations are Windows 7, and the "server" where the shares live is running XP Pro (very small firm with 2-3 people hitting the "server" at any given time - 3 is rare). I've updated Civil 3d with the latest service pack (2) as of this writing hoping it might resolve the issue, but it doesn't seem to.
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Apr 11, 2011
How to share tool palettes with office members across a network. There seems to be a fair amount written about this but none of it seems to be working for me. Any method of doing this that works and if so do the palettes update automatically for everyone else if I export an update?
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Dec 12, 2013
Environment:
Files stored using SAMBA shares NetgearReady NAS
Two sites connected via WAN
Users using Windows 7 -64bit with Architecture 2014
Mapped drives are used for both site to access NAS, but use different drive letters.
At one point working the projects, users starting getting fatal errors opening from the share. All attempts to get past this failed and I thought the drawing or base files were corrrupt. However, when the files are moved locally to workstation and opened without issue. The users in one office are now working off this files using UNC \serverproject...
The interesting thing, is that users in the other office have no issues dealing with these drawings using on the NAS. The only difference is the WAN and drive mapping letter. This is how they have always worked and never had this issue. The only other thing I will add is they upgraded from 2010 two months ago, but no problems with any other projects.
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Jul 7, 2013
I don't want Adobe using my files for anything.
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Dec 13, 2012
LR 4.2, Windows 7 x64, i7, 16GB RAM
In the Library, I create a Collection. In the Web module, I create a web gallery with the Collection. When all the parameters are set, I click "Create Saved Web Gallery" (upper right corner). I give the web gallery a unique name and save it. The web gallery appears in the list of Collections, including the little 3x3-grid icon to the left of the name. When I hover over the name, the little right-arrow appears to the right of the gallery name and if I click the arrow, LR switches to the Web module and displays the gallery for that collection. This is how it should work.
After opening and closing LR several times after creating the web gallery, I have noticed in the list of Collections that the web gallery icon (3x3-grid) has changed into the regular Collection icon and the little right-arrow is gone. The unique name I gave the web gallery is still there. This has happened with several saved web galleries, although not all web galleries. I am baffled by why it is happening intermittently.
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Nov 6, 2011
Autocad is saving files to the Temp folder. I like to keep that folder nice and clean. My question is: which file location in the options dialog box that controls that issue?
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Apr 4, 2013
I made this two different small project yesterday. Now, opening them and I see nothing in the content area and no time line at all, no assets or symbol shows. It is as a new satring file. I tried opening the html file as well but got the same result. I still can run the html file and see my project but can not open them in Animate and do any modification.
I am on a Mac and installed all the software a few days ago.
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Aug 29, 2012
We have all of our job files stored on our network. If you open a sheetset from one of those network folders, it will open normally, you can view and scroll thru it normally, but the second you select / right click anything, it locks up cad (grey screen) and shows us the hourglass for 3-6 minutes, and then allows you to work with it, but with a 10-20 second delay on anything you try to do. If you copy the same job folder to the C Drive, and re-open the sheetset, it operates perfectly. Running a constant ping to our server returns a <0ms return with no lost packets.
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Mar 12, 2013
When a raw file badge shows that the file has been changed, I use Metadata Save to File & for the large majority of my images, the badge goes away and Metadata Status Changed does not show the file. For some of my files, however, the Save to File command doesn't work properly. If I am only displaying files with changes, the file briefly disappears, then returns. Even if I go to Windows Explorer and delete the xmp file, then again Save metadata to file, it pops up again with the badge saying it needs to be saved. I'm using Lightroom 4.3 64 bit on Windows 7.
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Nov 30, 2012
Is it possible to have two machines, both running Photoshop Elements 11, share the same database file?The scenario I'm imagining is one where the images will be stored on a $fileserver and thereby accessible by either of my image-editing machines:
1. Dell Desktop PC (Win 7 Pro)
2. Apple MacBook Pro Laptop (OS X 10.7.5)
I want to be able to edit images from either machine, but I don't want to create two databases related to the images. I need both machines to use the same database of tags, etc. (Not simultaneously, obviously.)The file server will be one of the following (I haven't determined which one yet):
1. a second drive on the desktop PC
2. a third machine (FreeBSD, FreeNAS, Mac Mini, or a Linux box)
3. a NAS device (perhaps from Synology)
So, is this possible with Photoshop Elements? Does this bump me into some sort of server license scenario with Adobe? Is there a better way to do this at the home/consumer level, even if it means abandoning Elements for another product (or two products, working in conjunction) from Adobe? (I should mention that although it's a home scenario, we're talking about half a terabyte of images and growing.)
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Jan 4, 2013
What's the easiest way to send a project to a collaborator outside my facility? Everything will remain in Smoke. All media files exist at both locations so we just need to be able to share the project files. Is an archive the best bet?
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Oct 16, 2013
We are trying to share files between a Smoke 2013 E1 and a Flame 2013. I can see Flame from Smoke but no the other way around. I can see flame´s projects but cant see any clip. I can see flame´s clips from Safari using Wiretap Central. Are these applications compatible?
Smoke 2013 Ext1
17" Mac Book Pro
OS X 10.8.5
16 GB RAM
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Sep 7, 2013
I am new to shooting RAW NEF and then sharing them in Adobe Photoshop Lightroom 4.4. How do you share (e-mail) NEF files shot with a Nikon D5100 that have been downloaded into Adobe Photoshop Lightroom 4.4.? Isn't there someway to convert to JPEG for sharing. I have 50th wedding anniversary photos taken and want to share with family and can't.
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Sep 11, 2012
This seems to be happening to large files in general, but happens more often when saving down from CS6 to CS3 (for preflighting). The files will save, then throw this error when re-opening. The preview of the file in the Finder will disappear and the file becomes useless. We are on Macs running 10.6.8 and Illustrator CS6 (fully patched).
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Jun 30, 2013
Video Studio Pro X5: I've saved a project with several clips and then tried to "Share" the video using Create Video File. After I get to the Save screen and click Save with a filename, nothing happens - it does not start rendering and no file is saved. But then I saved a short clip from the same file as a separate Project File, and I was able to create a video file or the short clip.
What would cause Share not to be able to create a Video File from a Project File?
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Sep 12, 2013
Don't know what I did but since yesterday when I download files from my nikon using the organizer to import I no longer get the would you like to delete files on your camera option. How do I reset that? Also is there an easy setting that will cause organizer to be the default when I plug in my nikon?
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Feb 4, 2013
I have been making and sharing shared parameter files for years... For some reason today a co-worker's shared parameter file is invalid or could not be read...
We have run a couple of tests - I can create one on my computer and send to her without any issues... Any that she creates and sends to me - is invalid... WHY?
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Oct 3, 2012
R2012 win7
Can you plot to file using a "file share" location? i.e. \\bcnymfilp01\Parts_Labels\88881"
(vl-cmdf ".plot" "Y" "" "\\bcnymprtp01\Proto Label Printer" "Legal" "I" "Landscape" "N" "E" "Fit" "C" "Y" "monochrome.ctb" "Y" "A" "Y" "N" "Y" "\\bcnymfilp01\Parts_Labels\88881" "Y" "Y")
Everything seems to run but when it comes to the plotting, AutoCAD crashes.
Findfile works fine:
Command: (findfile "\\bcnymfilp01\Parts_Labels\50981.plt")
"\\bcnymfilp01\Parts_Labels\50981.plt"
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Jan 8, 2013
I use a Windows 7 64 bit Dell at home and at work. Both have Photoshop CS6 (not extended). This week when I saved files at home using file compatiblity (since co-workers in my office are on CS 5.1) and FTPed them from home to the work network I ran into all sorts of issues.
5.1 users reported getting all sorts of errors including...The document contains unknown data which will be discarded to keep layers editable... and another one about missing "color books"
I read about cross version problems with shapes with the new CS6 vector strokes applied. Sure enough, when I sent CS 5.1 co-workers small test files by email they could open all of them but the one with the shape with CS6 vector stroke. So I went back to the larger PSDs and removed the strokes from any shapes, but the office still could not open the files.
I too, even though on the same CS6 product get an error "There was a problem reading the layer data. Read the composite data instead?" If I click to do so I get another error "Could not complete your request because the file is not compatible with this version of Photoshop" which is simply not true wince both are CS6
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Mar 13, 2013
Am seeing an issue with Photoshop7 , cannot save files to a network drive using .psd format..It says Disk space full, though there is more than 1TB of space available on the network drive..This happens when tryingto save file in .psd format using Save as option within photoshop.There is no issue in saving the same file locally and copying it fom local drive to network drive..OS is windows 7.
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Jun 12, 2013
Mac OS 10.6
Illustrator CS6
Illustrator CS6 hangs (spinning beach ball) when saving files to the computer's local HD while having multiple server share points mounted.
I am NOT opening or saving the file to or from a server. The server is mounted so that I can move my saved file to it once complete.
Unmounting the servers fixes the problem and Illustrator CS6 returns to being normal (not causing a spinning beach ball).
This is repeatable, not intermittent.
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