Photoshop :: PS CS4 Upgrade Install Hangs While...
Nov 8, 2008
System is a Core 2 Duo 6700 with 4GB, XP2 Pro SP3.
Installing PS CS4 upgrade over CS3.
Downloaded file unpacks OK, but when running Setup the Checking System Profile bar gets to about 90% the PS Setup window flashes up for barely a second, then the install hangs, ie no further progress with the Checking System Profile (left if for 20 mins or so).
I've downloaded and run a new CS4 upgrade file from Adobe store. No change.
I've added SP3 (was on SP2), no change.
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Dec 1, 2013
Just purchased and downloaded the upgrade to X6. During install, the license information is presented, but after clicking the "agree" checkbox and slecting "NEXT", nothing happens. No error message, the NEXT button remains bold as if it has not been selected. Repeated download with same results with 2nd download. Turned off real-time virus checking, same result.CorelPainterLite (free with X6 upgrade) fails in the same manner.
Dell XPS-8500 with i7-3770 CPU, 12GB Ram, Windows 7 Home Premium 64-bit.
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Jun 18, 2013
OSX reports application not responding. I have uninstalled and reinstalled Photoshop CC 3 times without any success.
Screenshot shows how far I can get with opening the application. Spinning beach ball takes over.
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Sep 8, 2011
Get as far as the EULA then just stops.
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May 21, 2013
I recently purchased an upgrade from CS5 to CS6. I have never had Photoshop on my laptop, just my desktop PC. However, I will be attending a photography school in a few months, and I'd like to have Photoshop on my laptop. Can I install the CS6 upgrade on my laptop? (It's a download, not a CD).
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May 3, 2009
I just bought and downloaded the CS4 upgrade to CS3 and when I extract eh install file, I get an error message that says there is a problem extracting the files, check for available spacwe and privilidges.When trying to read the extracted .pdf files, Acrobat says that the files are corrupt or not .pdf. When I run the extracted setup file, it creates 2 files and stops with an error message that says " A problem occured when extracting some files. Check available space and write privledges".I have re downloaded the upgrade 3 times and get the same results.I even tried it on my other computer running XP Pro and get the same results....same error message and can no open the included .pdf files due to corruption or?
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Nov 9, 2008
Whenever I click on Setup.exe, the hourglass shows for a moment and then nothing at all happens! I have tried everything I know: making a New Admin account, disabling Services and Startups via msconfig, doing a thorough virus check (nothing found), etc. I have tried to first uninstall CS3 but, surprisingly, it will not uninstall via Add/Remove Programs in Control Panel: after clicking Change/Remove, nothing happens. I spent considerable time with a support person at Adobe but to no avail.
I should add that I install and uninstall programs frequently, and I have never before had any such problems with other Adobe products such as Lightroom or previous versions of Photoshop. There is nothing exotic about my system: Windows XP, dual monitors (I tried disabling one of them), 4gb RAM, 3 internal hard drives, ATI radeon graphics card.
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Oct 18, 2008
Can I do a clean install of Ps CS4 upgrade without having to install Ps CS3?
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May 21, 2011
My first post, but long time user of Corel starting V12
Current: corel Draw Graphics Suite X5 SP2OS Vista 64 bit SP2 one user. with admin privileges Updated X4 to X5 in May 2010 and then upgraded to SP2 when released
Occasional crash and slow to open all services. I use Corel every day, cannot live without it.Runs days with many files created with no restart.Then during day of 20/May/2011 A new file saved could not be opened. ( silent no warning ),
All Old files Open OK, templates open OKany new file made since cannot be opened. No Known install or updates on the day or days prior to issue.Ran repair. Issue continued unchanged.Eventually restated with F8. But new files again not opening.Updated user default settings no change with issue.I did notice long delay in saving new file longer than normal.
Restarted Corel Draw, which now Hangs on stat up ( Loading users settings stage )Restarted machine same problemUninstalled X5, Restarted, Re installed X5 Install OK. Open Corel Draw or Paint, both hang on start up as aboveUpdated with SP2 same hang on start up. The only working X5 items BitSteam font navigator and CONNECTGrouped all fonts with bitstream, set with minimal basic fonts installed. Restarted again hangs same on start up
Repeated Removal, Checked Regedit all entries gone for X5 ( previous X4 Removed but some entries exist in registry for X4 )Deleted all CorelDRAW Graphics Suite X5 folders in programs and User app folderRestarted and reinstalled. Again hang on start upTested in Safe mode again hang on start up.No other issues machine running well, No Registry errors (Uniblue), Use Kaspersky PURE for virus and security
Event report:-
The program CorelDRW.exe version 15.2.0.661 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Problem Reports and Solutions control panel. Process ID: 11c4 Start Time: 01cc176e05fac2c3 Termination Time: 21
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May 8, 2012
How do I ensure custom presets will be available when I install CS6 upgrade? (Photoshop)
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Nov 3, 2012
I’m getting “not enough memory” errors (Windows 7 HP 32bit), mostly when I am using Viveza2. This is the primary reason I want to upgrade both my Windows 7 and Photoshop CS5 to 64 bit. What do I need to know about the reinstall, of Photoshop CS5 on a clean install of Windows Home Premium 64bit with 16meg memory?
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Feb 21, 2012
I have a purchased and downloaded version of CS2 I want to install on my new Win7 computer. However I do not see an installer in the package. How do I install this?
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Jul 5, 2013
I've been using Photoshop since 1998 but my HDD recently suffered a complete failure and I've had to change the drive. Unfortunately, I don't have my original Photoshop disk, only a CS2 and CS5 upgrade disk (with both serial numbers).
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Mar 6, 2012
I have LR 3 and I would like to upgrade to LR 4. Can I install the upgrade to LR 4 and still keep my LR 3 installation intact so that I can switch back and forth between the two versions if I want to?
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Jul 8, 2013
I installed the upgrade version of Lightroom 5 (running 3.6) on a Dell laptop with 4GB RAM and Windows 7 Ultimate. The install never asked for the serial number. When I try to start it I get the folowing message: "The application was unable to start correctly (0xc000007b). Click OK to close the application."
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Mar 14, 2013
I have CS2 Premium which I'm running on an older PowerPC Mac (G5 - Dual 2.3 GHz ) running OS 10.4.11. I've had this setup for many many years (registered/activated with Adobe) but suddenly one day I could no longer launch my Photoshop app: when I clicked on the Pshop icon it would start the launch (open) procedure ... and then almost instantly it would quit (in just a few seconds ... before the application even got to the 'title/credit' screen).
I've recently tried uninstalling CS2 (everything except Acrobat) and I ended up doing a manual uninstall of Version Cue. I've been on Macs for 20+ years so figured this would be a pretty straightforward procedure - uninstall -> reinstall and then back to work. Nope.
I'm attempting a fresh installation direct from the original CS2 CDs. In any event, when I try to (re)install CS2 - and after going through the standard screens with Adobe's usage terms agreement and installation hard disk selection - I arrive at the screen where one selects which application(s) to install by checking the various boxes (or alternately, to install the entire suite) but the 'Adobe Photoshop CS2/Adobe ImageReady CS2' line and checkbox are grayed out, so it will not allow me to check them and continue with the Photoshop installation process.
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Mar 12, 2014
How do I re-install AI CC after it's been uninstalled because the initial install was corrupt? AI isn't availbale for download again in the app section of CC.
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Feb 11, 2013
I can't do any cropping, Photoshop just hangs. MacBook Pro, CS 5.5, OSX 10.8.2, 4GB ram, almost no other programs running, two scratch disks.
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Sep 23, 2012
I recently upgraded from CS5 to CS6.
I had some difficulty with my initial installations of both Photoshop and Illustrator, where they would both hang very shortly after opening. I thought I had solved the issue by creating an new user account on my machine with administrator permissions, and logging in as that user to run the programs. Now both programs will launch, and Illustrator is working fine, but Photoshop will not save.
I am able to launch Photoshop and do whatever I like, but as soon as I save the program hangs. It does not complete the save. It will take me through any pertinent dialogs before saving, but then hangs. Task Manager says Photoshop is not responding. The only way out is to kill the program in Task Manager. This happens with both the Save and Save As commands, and it doesn't seem to matter where I save the file to. Interestingly, Save for Web works fine.
I am running Photoshop CS6 Version 13.0.1 x64 Extended on a Windows 7 (Home Premium, SP 1) laptop. Windows is fully updated.
My laptop specs are as follows:
Manufacturer & Model: Acer Aspire 5742
Processor: Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Installed Memory: 4.0 GB (3.68 usable)
System Type: 64-bit
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Nov 16, 2011
CS5 not loading after the computer wakes up from a few minutes sleep? I'm not sure how long this has been happening but a long time now.(probably ever since I got it, it's getting crazy frustrating now.
I have to force quit PS in order to use it on restart.(of program) I use a mac. OSX 10.7.2 it's been happening for the few os updates Any other Mac users hear of this as a problem or know the remedy?
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Feb 18, 2008
I have been running Photoshop CS Version 8.0 under Vista for 5 months when all of a sudden I cannot finishing loading Photoshop. It hangs after displaying the message "Reading Text Global Resources...done". I uninstalled and re-installed Photoshop in another directory but it still hangs. Does anyone have a clue as to what could be the problem? Is it a Vista problem or is it an environmental problem? I have 4 gig of memory and 200 gig of free disk space. In a nutshell I cannot get Photoshop to finishing loading.
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May 2, 2004
as my computer always hangs up
in the middle of my Photoshop session.
Simple tasks like copying and dragging texts crashes my
PC and cannot continue unless I have to reset it.
Is it because my PC is Intel Pentium 2.4 Celeron?
I have upgraded my memory to 526MB but didn't help.
Is there any other suggestions, aside from
upgrading from Celeron.
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Aug 31, 2008
My Photoshop CS3 (Windows XP) all of a sudden takes over a minute to open any file. The programs starts fine, then when I select a file to open, the program pauses, then hangs for over a minute and the photoshop window becomes blank before the file finally appears.
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Nov 13, 2007
When I resize any image in Photoshop, my PC hangs, so that I have to restart it. All other photoshop actions run quite slow compared to other applications.
My PC has all the requirements required for Photoshop.
My PC details:
Windows XP: 256MB of RAM
20GB of available hard-disk space (C drive where photoshop is installed)
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Feb 14, 2009
I can load an image, do some editing, but as soon as I try to save or save as, the save dialog box flashes on the screen for a fraction of a second, then disappears. Now you can't do anything, program hangs up. I try to end the program from windows, says it doesn't want to end because its waiting for a response from me. It seems like the save dialog box is getting hidden when it shouldn't.
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Jun 25, 2013
After the update, Photoshop CC hangs after launch and can't be used.
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May 31, 2013
When I use the text tool and type of the first character, photoshop hangs for a long time. When it comes back it will just hang again, the text tool is completely unusable for me.
I have CS6 on creative cloud on Win7 with Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
I have been through all the steps here:[URL]...nothing corrupt was found. I have completely uninstalled and reinstalled photoshop. I've start with ctrl+alt+shift to delete my preferences. I have updated in nvidia driver.
Nothing seems to work. I'm completely stuck. Luckily have CS5 on another machine but this machine with CS6 is a boat anchor at this point.
CS6 and text worked for fine for me for a while. Since it's been hanging it has fixed itself on occaison for a while, but it always starts hanging again and I can't get it to stop now.
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Nov 8, 2012
I have a new installation of Photoshop CS4 running on Windows 7 in Bootcamp. I"ve applied the latest updates. The program hangs whenever I try to open a file or start a new one.
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Jun 13, 2012
On Windows 7, PS CS6 64bits hangs onto a side of desktop and does not respond as it launches. No error messages. 32 bits works fine. PS5.5 64 bit works fine. Only the regular windows 7 updates (no driver updates or other program updates other than Adobe Acrobat Reader) have been installed since I installed PS CS6 extended.
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Dec 14, 2012
Photoshop cs6 is hanging when tyring to save. Seems to pause at 83% and then takes over a minute to save the file. Computer details below and the system info. Gone back to using cs5.5 for now.
Hardware Overview:
Model Name: Mac Pro
Model Identifier: MacPro5,1
Processor Name: 6-Core Intel Xeon
Processor Speed: 2.66 GHz
Number of Processors: 2
Total Number of Cores: 12
[code]....
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Jun 7, 2012
I upgraded to Photoshop CS6 a couple of days ago (jumped the Creative Cloud offer for existing customers) and ever since I've experienced several "hangs" when using the brush tool. In general I can work a few minutes with the brush before I notice that it isn't responding anymore, ie. it doesn't paint or erase or whatever it is I'm using it for. When this happens I can't access the gui anymore and all I have for cursor is the shape of the brush. After that the cursor will turn into that black and white spinning ring of dots and my only way to exit Photoshop is to force quit it.
This happens almost every time I use the brush. The OS X Lion installation is brand new, as is the Photoshop installation. No third party plugins installed (haven't had the time yet) and no third party fonts. I use a Wacom Intous 4 with latest drivers.
I've recorded a short video of what happens (13MB): URL....This is me working on a texture for a 3D model. I have a couple of layers and when the recording starts I am using a mask to blend two layers.
- At around 00:40 the brush stops working so I try to change tool by keyboard shortcut and then by clicking the tool palette.
- At around 01:05 the spinning ring appears and by then I know that I have to force quit.
- At around 01:50 I open up the Activity Monitor (although it can be tricky to read as the Photoshop document refuses to go to the background when the spinning ring appears)
- At around 02:24 the brush starts working again but I still have the spinning ring and I still can't access anything in the menus or palettes.
I spend on a single brush session but I'm not sure. What I mean is that if I start brushing away and simply pause once in a while or lift the pen off the board to start a new stroke it feels like the behaviour is less likely to appear. If I however use the brush for a longer period of time without lifting it or pausing, the spinning ring will most definitely appear. It's like Photoshop buffers all my brush movements and then somehow chokes. I could get the spinning beach ball in earlier versions as well but once Photoshop so to say had catched up I could continue working. Now it chokes and I have to force quit.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Mac OS 10.7.4
System architecture: Intel CPU Family:6, Model:26, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 8
Logical processor count: 16
[code]...
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