Photoshop :: Images Saved In CS6 As PNG Or JPEG Not Open On Windows Computers
Aug 24, 2013
I recently saved an image on Photoshop CS6 as a PNG file so I could send it as an attachment to a client (who uses a Windows computer). They told me the file wouldn't open and instead showed as an "Unknown File".
I tried opening the file on my Windows computer, as well as a JPEG version to test out, but both came up as "Unknown Files".
The only way I could transfer the files I saved in Photoshop was to export them as PNG through the 'Preview' application.
Is there a reason why these normal formats won't open properly?
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May 11, 2008
I opened and modified several JPEG images with Photoshop CS2. Now none of these files can be opened by Photoshop or any other program. All of the files seem to have a non-zero size, but when I try to open them in Photoshop, it does not generate an error, it merely offers to create a new file with the same image properties (size, etc) as the saved image on disk.
I've also tried several other programs to open these files, and none of them can open them. FYI, one thing that all of the files have in common is that they are all saved with the absolute minimum compression settings.
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Oct 23, 2012
I saved Raw files to jpeg via bridge but now some of the jpegs won't open in CS5, they only open in bridge? How do I get them to open up in photoshop instead?
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May 22, 2013
I could change the file type to psd, they would open.
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May 8, 2012
my default process is Adobe RGB. If I save a RAW image (Nikon D200) as a jpeg after adjustments in PS5.5, and I uncheck the "save as Adobe RGB" box, will the image be saved as an sRGB jpeg?
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Feb 12, 2013
I am having a problem with opening some files in Photoshop. I am using Photoshop CS5.1 Extended (Version 12.1) and have Windows 7 64 bit SP1 OS.
I am trying to open a few templates I made in PhotoShop for a client and they worked fine when I used them 3 weeks ago. All were saved as .psd documents. Now when I go to open them they no longer have the PS icon (to show they would be opened by PhotoShop). When I try to open them I get "Could not complete your request because it is not the right type of document." I have had this problem once before but it is confusing to me because 2 of the other similar .psd files I saved at the same timeframe(separate elements for the temlate) are perfectly fine, only the ones I need do not want to open.
I checked file properties and it claims these files are now Windows Shell Common Dll files.
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Dec 23, 2011
I saved a photo book and while I was working on it it got closed by accident. Now I cannot open it back up into the photobook program I was working on it in. I can find the "photobook" in my saved files and when I open it, it separates each page as a file so I have to open each page separately and work on them instead of having the whole book to look at and then I can flip through the pages of the photobook and decide which page to put my photo on. I have typed this into all the help systems but nothing comes up.
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Jul 6, 2013
Photoshop CC is not among the programs listed and Windows won't let me add it to the list. Oddly, Illustrator CC is listed. How do I rectify this? I have Photoshop CS6 installed and that is listed. I'm running Windows 7 Ultimate.
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Jul 1, 2012
When saving images in CS6 I can see them as preview icons of the image in finder by itself, but if I open a file in photoshop to find an image, i only have titles and not the images. ALSO when I go to upload an image to blog or facebook, again I have no image icon of what is there, only a blank space and a file name. I HATE THIS as it makes it takes too much time to figure out where the picture is. I am a graphic artist and a painter and I cannot work like this. Does not matter what type of file.. tiff, png, jpg etc... there is no image to see when opening through photoshop or any upload situation. I am able to see the images from FINDER by itself or if I am placing them into MUSE or INDESIGN.
Why I cannot see them to load on blogger or facebook or to open them in photoshop.
Mac OS X lion 10.7.4 NVIDIA GEforce 7300 GI 256 MB 2x2.66 GHx Daul Core Intel xcon 10 GB 667 mhz ddr2 fbdimm
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Jul 28, 2005
Every time I save a picture in Photoshop as a JPEG, then right click on it and say "open in Internet Explorer", nothing displays. I have to open the file up in MS Paint, overwrite it with "save as...", open it in IE, and only then does it display properly. I tried a whole variety of settings when saving as a JPEG but nothing seems to work. How do I fix this?
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Jun 25, 2008
I try to open jpeg pictures in photoshop cs3, i get an error: "Could not complete your request because an unknown or invalid JPEG marker type is found."
It has just recently begun doing this, like maybe three days ago. Has anyone ever seen this error, or know how to solve it?
my system specs... AMD Turion tl-60 @ 2.0 GHz, 4gb Ram in vista 32 SP1, nvidia ge-force 7600, main hdd 200 GB 7200 RPM drive, 2nd hdd 80 GB 5400 RPM drive
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Mar 24, 2012
I have installed both version 2.6.11 and also version 2.4.7 of the Windows version of Gimp that I have downloaded from here [URL]
When I launch Gimp, and select File / Open from the main menu, neither TIF/TIFF nor JPG/JPEG files are listed when "All Images" is selected in the file type drop-down listbox. If I select "All Files", and then select either a TIFF or JPEG file, then an error message appears stating "Unknown file type". The specific types listed in the file type drop down list box include:
GIMP XCF image (*.xcf)
bzip archive (*.xcf.bz2, *.bz2, *.xcfbz2)
Dexktop Link (*.desktop)
G3 fax image (*.g3)
GIF image (*.gif)
gzip archive (*.xcf.gz, *.gz, *.xcfgz)
Photoshop image (*.psd)
I have read here: [URL] that, "Some of the file types, such as JPEG and TIFF, require extra libraries (described elsewhere)." I have no idea where "elsewhere" is.
I have completely uninstalled, rebooted, and reinstalled both version 2.6.11 and 2.4.7 with the exact same results each time. The program otherwise works as advertized, with no errors or problems that I am aware of.
Am I missing something here? All indications are that GIMP (Even the Windows version) natively supports TIFF / TIF and JPEG / JPG files, but that is certainly not my experience!
I am specifically interested in opening TIFF / TIF files.
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Jul 15, 2013
I was trying to open an image that had already been processed by me in CS6 on this laptop.
When i select the image that i want to open CS6 launches but then i recieve an error message saying that CS6 is unable to open the image. Frustatlingly this does not happen with every image.
One person has said to reinstall the software but i downloaded it from the Adobe site and don't wnt to end up paying twice.
System info
Processor Intel(R)Core(TM)i3-2350M @2.30Hz 2.30GHz
Installed memory Ram 8.00 (7.89 usable)
System type 64 bit
Plug ins
Alien Skin - Exposure 4
Anthropics -Portrait Proffesional
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May 24, 2012
The Mac RAW module shows all opened images in a column on the left, the Windows RAW module opens each images one at a time, then I have to wait while it saves the modified image and opens up the next one I opened.
How do I make Windows PShop open up all the RAW images in a column so I can quickly work on all of them?
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May 27, 2013
When I export JPEGs from Lightroom, they display fine on my computer but when I send them to the client, they are not displaying at all. There is a message saying that the software on the clients computer may not be up to date so I tried updating their software but to no avail.
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Jun 21, 2010
I bought Autocad Arch. 2008 for my Dell Laptop and now my laptop is going down hill fast. It is 5 years so I'm not expecting to much. I'm looking to replace it with one of the new Macbook Pros.
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Oct 11, 2012
I have CS1 i have saved a JPEG pic to PSD and when i upload it for an assignment the pic isn't aywhere, if i go to My Pictures it is there as a PSD file, even if i have saved the original to JPEG it wont open, i have altered the pic using LAB (converting a pic to balck and white).
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Apr 24, 2013
I got this workflow,
1) From LR export to PS
2) Do all essential editings.
3) Save. File become 'xyz.tiff' now. (I want to keep this as master copy)
4) Crop to 4r, Save a Jpeg copy as 'xyz 4r.jpg'
5) PS save it as a copy, but do not automatically open the Jpeg copy. The tiff remains opened. I have to manullay Open, browse to it, and open the Jpeg. The 'Open Recent' list also do not list 'xyz 4r.jpg'.
6) Do 4r sharpening for the 'xyz 4r.jpg', save it.
Basically the files I want to keep and worked on is like this: NEF -> xyz.tiff -> xyz 4r.jpg -> xyz sml.jpg(maybe)
Now, it there a way in step (5) to have PS save the JPEG copy, and automatically open it? I don't care if the Tiff copy remains opened or not, I am done with it.
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Oct 22, 2005
I'm using a Mac. My windows friend sent me a jpeg of a piece of art we're working on. It looked fine in the web browser. It looked fine in Preview when I opened it, and it looked fine in Photoshop. But when I save it from photoshop after adding just a small thing to the image, the whole thing comes out a bit brighter. I have no idea what's doing it. I've tried Save For Web and Save As and it comes out the same each time. I have played with color settings in the past slightly, but it was my understanding that only affected how photoshop displays the image and I wouldn't expect it to change an image I imported then exported again.
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Dec 20, 2012
I ran into this issue when saving black and white pictures from Raw file. Camera RAw 7.3 opens normally just like always and lets me save picture in color.It lets me save picture in BW, but the JPEG tha comes out is corrupted file that looks like this (see below):
When i try to open that corrupted JPEG in Photoshop 6 I get an error message saying:"The embedded ICC profile cannot be used because ICC profile is invalid. Ignoring the profile. "
what is causing JPEG to be saved incorrectly?
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Aug 17, 2012
When using lightroom on my PC I download the images to an external hard drive. When I am away from home can I use lightroom on my laptop and down load images to the same external hard drive and process them and have lightroom on the PC locate them when I return home.
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Nov 23, 2013
I am trying to work out if it is possible to share some of my images between my computers.
I have currently put all the images I want to work on in a separate collection on my main mac, I have keyworded, but not finished all editing.
What I would like to do is transfer to my mobile hdd and edit on my laptop and then once finished transfer back to my main mac.
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Dec 6, 2012
I have noticed a common trend among my .JPEG saves from Photoshop, they all seem to appear darker than when they were originally viewed and edited accordingly in Photoshop.
I don't know much about Color profiles and such, I have gone through the settings briefly, but do not want to mess anything up!
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Sep 17, 2012
I've used photoshop to paint for many years (I'm a production artist for children's television) and never had this kind of thing before. It could be a total coincidence, but it seemed only to get like this since I upgraded to Production premium CS6.
I have the newest Nvidia drivers, the latest photoshop and production suite updates. I've tried turning off GPU acceleration and I've calibrated my monitors and cintiq several times using the Spyder 3 Elite calibration tools. I've created 8bit, 16bit and 32bit images and the problem persists no matter what. Other stats:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x64
Operating System: Windows 7 64-bit
Video Card: NVIDIA GeForce GTX 280M
This is a 16bit image saved as a jpeg, but still a relatively accurate example of what I see in photoshop. In fact it looks better here. It was created using a low opacity brush with hardness set to zero.
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Sep 3, 2007
I've edited, flattened all layers and saved it as jpeg in PS. Is there anyway I could restore the image to the original image?
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Sep 2, 2005
Shooting with a Nikon D70 in Raw mode - tweak in raw - looks good - open in PS CS2 - still looks good then save for web and the colors wash out dramatically(unacceptable). What gives?
if I can on account of the file being raw and the jpeg looking like yuck.
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Aug 19, 2012
I would like to use LR on a second computer. My photos are stored on an external hard drive. How do I import the images onto the second computer through LR and keep the changes that I have already made. I tried and the images were in their original state.
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Aug 25, 2013
I shot some images in RAW, edited them in Photoshop, saved them as JPEG before sending to a client. When the client opened them on her computer there were two problems:
1)they came out dark, and
2) when she tried to upload them to her blog on the WordPress platform, she said they completely lost all the editing I had done.
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Mar 14, 2008
I have block colour (or image) and text overlaid, fine. But save to Jpeg and the block color around the text becomes speckled. Other than saving as a higher quality what (if anything) can I do to prevent/minimise this?
While asking about text; is there any way to make the boundary of a text box irregular on one or two sides; say a box shape but jagged at one side so that text flows around a "protrusion"?
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Apr 18, 2013
I am importing images saved in both Raw and JPEG format at the time of capture. There seems to be a color shift - toward green for the JPEGS and red for the Camera Raw images. Why is this happening?
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Mar 5, 2013
I'm using Photoshop CS5 on a mac. The photos saved in jpeg is only recognised by photo editing software. E.g. photos are unable to upload to facebook, nor view on a PC unless using paint.
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