Photoshop :: CS6 Keeps Freezing When Work With Large Files?
Jun 10, 2013
I've had problems with Photoshop CS6 freezing on me and giving me RAM and Scratch Disk alerts/warnings ever since I upgraded to Windows 8. This usually only happens when I work with large files, however once I work with a large file, I can't seem to work with any file at all that day.
Today however I have received my first error in which Photoshop says that it has stopped working. The log info is as follows:
General info
Faulting application name: Photoshop.exe, version: 13.1.2.0, time stamp: 0x50e86403
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16451, time stamp: 0x50988950
Exception code: 0xe06d7363
[code]...
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Apr 1, 2012
I bought one of the new iPad 3’s (AKA The New iPad) and can’t get the latest version of iTunes to sync JPG’s with Windows 7 64 bit.
I have cleared the iTunes cache and reinstalled iTunes but nothing is working. To test it I transferred the same library to a Mac and it synced with the new iPad with no problems. After much trouble shooting I have narrowed it down to iTunes on Windows 7 64 bit is not working. I have tried this on a couple of different PC’s and also have an iPad 1 and 2. The iPad 2 sort of works but the 3 is terrible. Apple really hates Microsoft and makes no effort to develop for it or conduct quality control.
After escalating this with Apple Care I got to meet the engineer who works on this. After some research he admitted that iTunes does not work with JPG’s larger than 9K pixels per side. This upset me so I made an appointment with the Apple Genius Bar to complain. The option they gave me was to return my old iPad 1 and 2 for 100% cash refund on an Apple gift card.
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Aug 5, 2013
When stitching together a large panorama, the content aware tool doesn't work if the image is >30,000 pixels. When you use the tool on large images (after I have flattened the layers and using the magic wand to select a white area at the top), it runs through the process as if it is going to fill and then after the "fill" window completes, the selected area remains white.
I noticed on some other forum posts that jpg saving couldn't occur on >30,000 pixel width images, so I changed the image size to 29,999 (from ~39,000) and the content fill tool worked.
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Mar 8, 2014
For the past week, my LR5.3 has been hanging when I am importing pictures, adding pictures to the Library or Exporting timelapse. Does caching directory have anything to do with it? is there a way to test the issue?
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Mar 29, 2012
I have a fairly new Panasonic Lumix LX5. I've recently converted a few files to DNG. They're turning out to be @ 37MB, over three times larger than the original file.
I'm not embedding the original raw files in the DNG. NEF files I convert from my Nikon D2x are around 9.5MB. I'm running Mac OS 10.5.8, DNG v 6.6 and also use PS CS5.5 and Lightroom 3.0.
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Apr 23, 2013
I am running LT 2012 and it keeps freezing at the Loading customiztion files point... This locks the whole pc and I need to do a hard reset.
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Sep 30, 2013
Illustrator's Image Trace doesn't seem to work at all with large images. The attached image shows the following:
A) The original raster cropped tightly.
B) Converting the raster with default "Black and White Logo" settings. Results in 242 paths and 4792 anchors.
C) Adding a massive amount of white space and then converting the raster with default "Black and White Logo" settings. Results in 407 paths and 1620 anchors.
For whatever reason Illustrator can't seem to handle large images. This test shows it's not an issue with the image being too complex since all I've done is add white space and the file was saved without compression so there should be no noise.
This type of glitch started with CS6 with the new Image Trace tool. Maybe setting Image Trace into legacy mode?
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Mar 23, 2006
I'm regularly working with files of 3-4 gigabytes in size and am having problems with my Mac crashing when I go to save.
I am using a G5 with dual 1.8ghz processors and 2gb of ram.
I'm saving using large file format,
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Sep 26, 2012
Every new file in Photoshop CS5 is suddenly too large. For example, an 8 1/2 x 11 document at 300dpi (created simply with the Photoshop preset), is now 80MB on the disk drive after saving. In the past, it would be only 1MB.
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Jun 27, 2013
I currently work for a fashion company whom do lots of designs using photoshop and the rest of the adobe applications.
When they save PSD files they're about 1GB in size.
Storage on the server seems to be getting very low now and we need to do something about it. We have several options in place for extra storage but would like your advice on down sizing the PSD files?
For example:
1) Are there add-ins to downsize?
2) Are they saving the files wrong?
3) Are they using wrong effects. layers etc?
4) Is it normal to have 1GB PSD files?
5) What can they do to have smaller PSD files?
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Nov 22, 2012
We have 5 designers sharing design files across a windows network. Everyone is running photoshop CS6 cloud subscriptions (which have auto updated to 13.0.1). The team have created and opened PSD files fine since July. Over the last 3 weeks we have had 5 files so far become unopenable - we get the message: “could not complete your request because the file is not compatible with this version”. Could it be that they are too large? The problem files are larger than the rest at around the 1GB mark. We are running HPZ210 PCs with Windows 7, solid state drives for the software, regular HDD for the data, and 16 GB Ram. One file at least was housed on a hard drive as well as the server and neither the local or network version of the file opens so it doesn’t seem to be a server issue. Five people on different subscriptions and computers have tried opening the files to no avail. Files were working ok one day, then not opening the next.
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Oct 8, 2012
I'm using/testing Photoshop CS6 for our company. We are using CS5 for 2 years with no issues. But PS CS6 crashes on lareg files. Say above 100Mb, with some layers. When saving the file, PS just closes with no message. Windows than says PS stopped working. And in the Eventviewer there is a error event.
I'n running no extra pluginns, just CS6 standard, fully up to date. Windows 7 32bits, 4Gb of RAM, 1 harddisk, Mac mini with i7, fully up to date. CS5 never gave issues with the same files.
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Nov 3, 2013
I am using windows 8.1 and cs6 both recently installed. I have a problem with my PC in that downloaded RAW files are much too large at something like 45mb when they should be about 15mb.camera is a Nikon d700.
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Apr 24, 2009
I'm having problems opening some large files I've been working on in photoshop7. Win XP pro sp3, HP dx2250 AMD athlon 64 3800+ 98MHz, 1.87GB RAM, 79.4GB free space on C:When I try to open these files I get a dialog box titled 'New', instead of the opening progress bar starting to fill up. The 'New' dialog box has the correct file name, image size listed as only 452k, when the file is actually over 2GB, Preset sizes set at Default photoshop size, width 16.02cm, height 11.99cm, res 72dpi.Actual size of file is 2.2GB, 96cm wide x 66cm high at 300dpi. Clicking on the "New" ok button opens up a blank background layer and no others ie it is opening a new file and not the one I have been working on. This happens to two versions of the updated file with separate file names (v3 and v4). I've opened the original file (v2, which still opens ok)) and have been enlarging the canvas size and converting from rgb to cmyk. It appeared to save okay. This happened yesterday, too and I thought I must have not saved it correctly, so redid the work and saved again. Now I know something not right as I can't open the saved files. I've cleared the preferences file but no change.
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Jul 1, 2012
I have recently moved from PS CS5 to CS6 and have noticed what seems to be an increase in the amount of time it takes to save large files. At the moment I am working with a roughly 8GB .psb and to do a save takes about 20 minutes. I have had to disable the new autosave features, otherwise it just takes far too long.
CS5 managed to save larger files, more quickly and with less memory available to it. Looking at system resources while Photoshop is trying to save, it is not using its full allocation of RAM specified in performance preferences and there is still space free on the primary scratch disc. The processor is barely being used and disc activity is minimal (Photoshop might be writing at 4mb/s max, often not at all though according to Windows).
I am finding the new layer filtering system invaluable so would rather not go back to CS5. I can do to speed up the saving process?
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Jan 3, 2013
I am in the process of creating a large( 10 feet by 3 feet) sign for a hockey arena. I am having trouble saving it as an eps file, which is what the printer has requested, without distorting or completely changing the effects? I am using photoshop cs5 on Mac os 10.6.8.
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Nov 24, 2012
We are currently working on an architecutre project for which we have to make printed curtains/screens. The maximum of one Curtain is about 180 meters (600ft). Over the 180 meters we have a pattern, which makes it not so easy to split files into pieces (color gradients, a.m.m.)
Our printing company suggested us to produce everything in a 1:10 scale (1 meter is 10 centimeters) and in 600dpi and they will scale it up with their rip unit and print it than in 1:1. Final print resolution is therefore 60dpi.
As a start we are doing a 25 meters x 2,5 meters file - which is already super hard on the computer. (all new macs with 16gb ram and adobe creative cloud)
Is there any way of working like with videos - online and offline files? So that we work on a smaller scale and then repeat all the steps on the larger images.
We want to get our workflow optimized as we have to produce 3000 meters of image.
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May 9, 2013
Windows 32-bit OS cannot open TIFF files bigger than 4GB. I need to work on TIFF files that have a size up to 10GB. Does Photoshop support this?
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Mar 25, 2013
Windows 32-bit OS cannot open TIFF files bigger than 4GB. I need to work on TIFF files that have a size up to 10GB. Does Photoshop support this?
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Feb 22, 2013
In general, I save my documents as uncompressed TIF files. On a recent project I have noticed that the files being created appear particularly large and are significantly bigger than the size indicated in the status bar.
An example:
Document is 16-bit RGB with Background layer, copy of background layer, a new layer that contains a small amount of retouching work and 3 curve adjustment layers.
Status bar shows Doc 223.3M/502.1M.
Saved file size as uncompressed TIF is 1.22 GB. This would seem rather large to me, considering how many layers are in use. Perhaps I have just overlooked the size of files generated before. I do note that deleting unused layer masks reduces the size of the saved file to about 989MB.
I saved the file as a PSD for comparison and the resulting file is 611.7 MB (with Maximize Compatibility turned on).
So, I am wondering if the above is considered normal and, if so, what the second figure in the status bar shows? Does the size displayed in the status bar refer to the document size when saved as a PSD file (rather than uncompressed TIF), is it merely an approximation of the saved file size, or do have an issue with my installation of Photoshop?
For information, I am using Photoshop CS 6 Extended (13.1.2) on OS X 10.8.2. Forgot to add that I am not using any smart objects.
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May 18, 2009
I want to format a large batch of high res files to 4x6 to send to a lab for 4x6 prints. How do I do this?
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Feb 18, 2009
I work a bit on my laptop (vista premium, 4gb ram) and especially with large files the ram soon get maxed out and the scratch disk is used a lot (haven't run out, have about 150-170gb free).
I was wondering if putting the scratch onto a (partitioned - 1st for scratch) portable esata hdd would help?
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Apr 10, 2009
I have a slew of psd files that were saved with maximum file compatability turned which left them incredibly bloated. Is there a trick to saving them which gets rid of the overhead left by maximum file compatability short of rebuilding every file from scratch? I'm guessing 20% savings on size would not only save space but speed things up too.
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Sep 3, 2006
trying to make a DVD which will be of several large (>13GB) video files.
Is there a limit to how big you can import?
My first video file is 17GB and I want to be able to edit it and chop bits out...when I import it, I only seem to have 3mins of audio and a broken video image....
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Aug 28, 2008
I have a large 300 M layered pdf file that when I attempt to open eventually pops up the "not enough memory (RAM) message.
I am on a windows XP Power Spec computer with 1.97 GB RAM I have allocated 1106 MB for memory useage, 12 history states and 8 cache level.
I have a 187 GB Seagate exterior harddrive as my main scratch disk and a mirrored main drive C with 154 GB of free space as my second scratch disk.
I also experience a canvas disapearance occasionally when using the polygonnal lasso tool. I can be clicking along and all of the sudden the image disapears until I click again. Annoying but not unworkable.
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Nov 5, 2013
I use Photoshop Elements 7, I recently bought a new camera (24 megapixels). PSE7 is not happy, I am having lots of issues saving my work.
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Nov 2, 2012
Here's the error message i keep getting.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 5022da52
Fault Module Name: Photoshop.exe
Fault Module Version: 13.0.1.0
Fault Module Timestamp: 5022da52
Exception Code: c0000005
Exception Offset: 00b1a653
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
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Sep 27, 2012
I am trying to automatically slice a very large TIFF file (800 MB) into 28 equally-sized rectangles using Actions (it is a scanned image of 28 scientific slides and reducing the resolution is not an option). My goal is to start with the TIFF file and end up with a folder that contains 28 separate files. I'll do this on many such TIFF files, so it needs to be coded into an action.
So far I have an action that creates guides in a grid pattern and then converts the guides to 28 individual rectangular user slices that together cover the entire screen. Unfortunately the file is far too large to use with the "Save for Web & Devices" tool and I also can't export to TIFF from that tool. So I made an action that individually selects each slice (using the slice select tool), copies it, creates a new file, pastes the image, saves it as a flattened, non-compressed TIFF into a new folder, then closes the file. When I try to run this I get the following error:
The command "Select" is not currently available
-- Continue -- -- Stop --
If I press Continue the action is not carried out. If I press Stop and select the slice manually there is no problem (but then my action will not be fully automated). The image is in 8-bit RGB mode, and I've also tried converting the locked Background layer into a standard layer. I don't see any reason why the select command shouldn't be available! There is only one layer and there are user slices available for selection. I tried separating the slicing and select/import jobs into 2 different actions but it still didn't work.
Photoshop CS 5.1 Extended, v. 12.1 x64 - I have installed the recent update
Windows 7 64-bit
6 GB RAM
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Nov 15, 2012
I'm working with large files starting at 24x48" @ 240 dpi. Usually with a few layers, Smart layer, then processing several plug-ins like NIK, TOPAZ, etc.
It can take a long time to save the native PS file (around 1.5G), and then I save off jpgs at full res for the printer, and use save for web to process a web jpg around 1200 pixels wide.
This is what I have. Win7 64, a 1gb Nvidia GTX 460, 12gb ram, the OS is on a 64gb SSD.
which of the3se can speed things up?
1) Add a second SSD for the Cache/APP/ and working files (PSDs)
2) I don't think my system can go beyond 12gb RAM unfortunately it is a couple year old i7
3) Would a different video card do anything? More video RAM?
I do believe the latest NIK plug-ins use the GPU, but I will check. Would any of these thing make a noticeable performance boost?
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Apr 9, 2013
I scanned, as a tiff file, a full-center spread of a large newspaper. This had to be scanned in eight sections, the pages were so big on my A4 scanner window. When I joined all the sections up in Photoshop CS5, the size of the file was huge (about 21 inches by about 19 inches) It is also digitally large (about 320 MB, since the resolution is 300 dpi).
Because I want to keep the composite photo but don't want the file to be so digitally large, yet need the good resolution, I thought it would be a good to save it as a JPEG file, which would give me the dimensions I need but not be so digitally bulky as the original. On pressing the drop-down menu for Saving As, the JPEG option did not appear in the dialogue box. Why is this, and how may I save the file in JPEG format?
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Dec 10, 2005
I have a job to do. It requieres me to open around 40.000 tiff files. Each file i around 1-2 GB. Some of them have to be rotated and saved, but mostly I just have to check that they looks ok and close them without saving them. Code:
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