Photoshop :: CS6 Crashing With One Particular File
Sep 10, 2013
Windows 7 professional
Adobe Photoshop CS6 (more details below)
I have a fairly large PSD file (255 mb) that crashes after selecting print from the file menu but before the print dialog comes up. I tried saving it as tif and jpg out of curiosity, same problem.
I opened other large files, no issue.
Do the details below give you any information on what might be causing the problem? Had a full color event poster I needed to print and get put out in town today.
Details of crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 519c8a03
Fault Module Name: StackHash_da28
Fault Module Version: 6.1.7601.18205
Fault Module Timestamp: 51dba4e7
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: da28
Additional Information 2: da283f1e5468cb579c6795dbc423afb1
Additional Information 3: dd28
Additional Information 4: dd28df2b13e1fc9b6b1ec2a09eb990c7
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Dec 6, 2012
I'm a long-time, reasonably proficient PS user (since before CS) who is experiencing repeated crashes. Will paste in most recent crash log below. Today, I've been trying to merge six images into one. Photomerge worked, apparently, created a file 547MB when flattened and saved. Then cropped to trim edges, saved. Then selected Dropper - crash. Identical experience twice in ten minutes except on second one had saved at each step. Had restarted after first crash.
Before pasting crash log, am on Mac Pro with 2 x 3 GHz quad core Intel Xeon CPUs, 8 GB RAM, OS X 10.6.8 current on patches, many 100s of GB available HD storage. Recently installed updated version of Silverfast but it wasn't running at second crash.
In the crash log I see numerous "crashy" looking references but cannot interpret.Have been on CS6 as soon as it was released. Have 3 crash reports since 12/2/12 on CS6.
*** Begin Crash Report ***
Process: Adobe Photoshop CS6 [12343]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.1 (13.0.1.519)
Code Type: X86-64 (Native)
Parent Process: launchd [134]
[code]...
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Aug 24, 2012
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Jun 2, 2008
Photoshop seems to be opening fine, but when I try to open a file, it crashes instantly. I've tried re-installing it, but the same exact thing happens. Does anyone have any advice?
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Sep 24, 2012
Photoshop Cs3 has started crashing all the time when opening a new document or file, pdf, eps, tiff, jpeg etc. It shows the preview starts to rasterize (pdf) and then the crash report comes up and the program crashes.
We are a printing company and I am not sure what is going on. I have removed deactivated and reloaded the program several times.
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Feb 25, 2013
I've tried:
-Resetting the preferences
-Deleting the mediabrowser.plist and photoshop.plist
-Changing the default printer
-Updating Photoshop
-Updating OSX
Crash report:
Process: Adobe Photoshop CS5 [616]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86 (Native)
Parent Process: launchd [97]
[code]....
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Aug 13, 2013
Just started today, and of course it's a file sent to me for work... never had issues before.
here's the report
Process: Adobe Photoshop CS5 [704]Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5Identifier: com.adobe.PhotoshopVersion: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)Code Type: X86-64 (Native)Parent Process: launchd [157]
[Code].....
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Apr 6, 2012
I purchased CS5.5 extended about 3 weeks ago and all was working fine. Just yesterday Photoshop started crashing whenever I try to open files. I've deleted preferences several times, validated my fonts, restarted my Mac, etc. all to no avail. Photoshop has become useless to me and it's part of how I make my living. InDesign seems to work OK but I haven't tried Illustrator yet.
Here is last night's crash report (half the time it crashes with no report).
Process: Adobe Photoshop CS5.1 [750]Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion: 12.1 (12.1x20110328.r.145) (12.1)Code Type: X86-64 (Native)Parent Process: launchd [121]
Date/Time: 2012-04-06 08:19:52.885 -0700OS Version: Mac OS X 10.6.8 (10K549)Report Version: 6
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
[code].....
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Oct 30, 2012
I've been found a bit of a problem, when I try to assign an IES file to a light MAX Design hard crashes. The odd part is that when I open the IES file in 3ds MAX, not Design, it loads correctly. I've installed all the updates but it still happens.
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Edit- apparently I can't attach the IES files for some reason.
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Oct 16, 2013
I am running the Coreldraw x6 suite on a PC laptop (I7 16GB ram 64bit) on Windows 8. I haven't had any issues lately until last week when it just crashed every time I opened a file. I tested it and if I create a file with just shapes in it, then it's fine. As soon as I add a font into the file it crashes and shows the attached image.
I checked the latest window updates and there hasn't been one recently that could have affected it. There was one for Flash and I removed it but no difference. I haven't made any changes to my computer in the last 2 weeks that could affect it and I don't have any viruses or trojans. I have also removed the Windows update from a while back that affected Coreldraw fonts.
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Dec 11, 2012
I am running Adobe Illustrator Cs6 on my Windows 8 computer. I have been using the program with no problems for a few days now. However today the program is crashing when I try to save a file. It starts saying it is not responding. I have tried restarting the computer a few times.
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Feb 22, 2012
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Jul 26, 2013
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Mar 25, 2013
I've been using various versions of Lightroom on my Mac for many years without issue. I love the program. Recently though, when using the last iteration of Lightroom 3 I began to experience problems when performaning processor-intensive work. For example, my library has nearly 200K images, and these are organized into hundreds of folders (bird species), each folder containing from 1 to up to 14K images. My workflow is to bring in the photos, rename them, and then shift them over into these species folders. For me it's an easier and faster way to get my hands on specific images than using tags. In any case, when I try to move images between folders lately, Lightroom slows down and eventually crashes. It also crashes the other apps running on my Mac at the time (usually just a web browser). I get the gray screen of death and have to reboot the Mac. Start over and after a few minutes of work it happens again.
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Mar 28, 2012
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Dec 18, 2012
cleaned up the fonts and its still crashing by simply scrolling thru to find a file to open and to make matters worse, my CS2 which hardly ever crashed now crashes just opening it. I am rather beside myself, I have an iMac running 10.6.8 with 4GB of memory. I would love to copy and paste the crash report but it's not letting me do that.
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Jun 27, 2013
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Sep 5, 2013
My Photoshop CC on my Mac (10.8.4) started acting up yesterday. I have tried to validate fonts, reset fonts to default, remove preferences file, restarting, signing out and quitting CC then signing back in, uninstalling the new fonts I installed yesterday, but nothing so far has worked.
Process: Adobe Photoshop CC [2125]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
Code Type: X86-64 (Native)
[code]....
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Jun 15, 2012
I've been running CS5 on my Win 7 64 bit Asus laptop for 6 months without an issue. All of a sudden CS5 has started to crash when I run Photomerge, view the System Info, etc.
I have updated the Intel HD 3000 driver.
I have updated CS5.
I have uninstalled and reinstalled CS5.
I have disabled OpenGL.
Faulting application name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Faulting module name: Photoshop.exe, version: 12.0.4.0, time stamp: 0x4d9d8f8e
Exception code: 0xc0000005
Fault offset: 0x0000000000c35752
[code]...
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Apr 15, 2012
CS2 Photoshop is crashing quite often on a Macbook Pro.
PS 9.0.2 (no available updates)
OSX 10.6.8 (using Rosetta obviously)
2.7Ghz Core2Duo
4GB RAM
I've tried reinstalling CS2, reparing premissions and a new user account.
The issue can occur when opening the program, opening a file or doing nearly any action when a file is open. No specific file seems to be causing it, sometimes it will run without a problem for an entire day and other it's constantly crashing.
Here is one of the crash logs from the OSX diaglog after PS has crashed:
[URL]
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I downloaded the Photoshop CC/LR5 combo a few days ago, and since then the programs have been crashing my PC. (I've attached a screenshot.) This has happened at least 8 times, twice already this morning. Before I upgraded, I was using CS3 and LR4 and never had this issue.
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Aug 2, 2012
this has been happening for a few weeks -
1. i am in photoshop CS5
2. i am scaling an image in proportion
3. the screen goes BLACK (dies) but the keyboard is still lit up, i can't do anything except force shutdown the computer
at first i didn't know what was causing it, but after it happen over 20 times while scaling an image (dragging by the corner) i am sure it is due to photoshop.
I'm running mac OS X 10.6.8 ... this is super annoying as i am losing files and time!!
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Jul 18, 2013
As soon as I open a photo an resize it, the most basic function that I can think of for this product... it crashes I have run updates, I have looked through all of the forums here etc Nothing that relates to me or that has worked so far.
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Jun 19, 2013
I just joined Creative Cloud. I uninstalled my trial versions of CS6 (which were working just fine) and then installed CC versions of them. After Effects CC is working great. Photoshop CC, however, keeps on quitting the moment I try do something like apply an effect or resize the image. I'm not get a crash report from the Adobe Crash Reporter so here's the Apple crash report. I'm running 10.8.4 on a mid-2012 MacBook Pro '13 i5.
Process: Adobe Photoshop CC [796]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.0.0 (14.0.0.221)
[code]...
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Sep 3, 2013
I've been using CS5 for a while now but since last night Photoshop keeps crashing! Not great as I have a deadline to meet!
Process: Adobe Photoshop CS5 [308]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0.4 (12.0.4x20110407.r.1265) (12.0.4)
Code Type: X86-64 (Native)
Parent Process: launchd [104]
[code]....
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Oct 27, 2013
Everytime I try and use the save as function. I am running it on a 27-inch iMac with a 2.7GHz Intel Core i5 processor with 16 GB of ram. Here is the crash report.
Process: Adobe Photoshop CC [1521]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [126]
User ID: 501
[code]...
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Mar 27, 2012
CS5.1 Keeps Crashing, here is the error log
Process: Adobe Photoshop CS5.1 [1363]
Path: /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1
[Code].....
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