Photoshop :: CS5 Crashing When Opening / Creating A New File (OSX)
Feb 25, 2013
I've tried:
-Resetting the preferences
-Deleting the mediabrowser.plist and photoshop.plist
-Changing the default printer
-Updating Photoshop
-Updating OSX
Crash report:
Process: Adobe Photoshop CS5 [616]
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier: com.adobe.Photoshop
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Code Type: X86 (Native)
Parent Process: launchd [97]
[code]....
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Sep 24, 2012
Photoshop Cs3 has started crashing all the time when opening a new document or file, pdf, eps, tiff, jpeg etc. It shows the preview starts to rasterize (pdf) and then the crash report comes up and the program crashes.
We are a printing company and I am not sure what is going on. I have removed deactivated and reloaded the program several times.
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Aug 13, 2013
Just started today, and of course it's a file sent to me for work... never had issues before.
here's the report
Process: Adobe Photoshop CS5 [704]Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5Identifier: com.adobe.PhotoshopVersion: 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)Code Type: X86-64 (Native)Parent Process: launchd [157]
[Code].....
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Oct 16, 2013
I am running the Coreldraw x6 suite on a PC laptop (I7 16GB ram 64bit) on Windows 8. I haven't had any issues lately until last week when it just crashed every time I opened a file. I tested it and if I create a file with just shapes in it, then it's fine. As soon as I add a font into the file it crashes and shows the attached image.
I checked the latest window updates and there hasn't been one recently that could have affected it. There was one for Flash and I removed it but no difference. I haven't made any changes to my computer in the last 2 weeks that could affect it and I don't have any viruses or trojans. I have also removed the Windows update from a while back that affected Coreldraw fonts.
I've even resorted to uninstalling and re-installing X6. I tried running the fresh install and the same thing happened again.
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Nov 18, 2013
I've managed to get my VBA project messed up such that Inventor crashes when I try to load the project. The ivb file in question is attached.
Is there any way I can either open the .ivb file in some other more crash resistant program, how to get Inventor to not crash opening this file?
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Feb 13, 2013
Autocad LT 2008 keep crashing and not responding everytime i try to open any drawing file.i don't know what is the problem since i only using Window XP with 2.67GHz, 3.36 GB of RAM.
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Sep 13, 2012
I used to be able to just open any image and my copyright info would be inserted into the file data. I guess it was a droplet, "when the file is opened or created then add file info from a xmp file". I still have the xmp file with all the data in but i am unsure how to implement it being automatically opened and added to the file when i create a new one? I thought i could handle it, i assume its a droplet of some sort.
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Jan 16, 2012
I've recently got a new computer, and after installing corel on it, I've found that I am unable to open files with corel, as soon as i press the open button corel crashes, but i am able to open the files when i goto the actual file in my documents and click open in there, and i am unable to save files any way whatsoever (due to crashing isues again) i am also unable to export my artwork to a jpeg, also an immediate crash.
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Jan 7, 2014
Out of the blue Illustrator CC has decided to crash immediately on trying to open or create a file.I am on a 64 bit windows 7 machine.
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Oct 22, 2013
Photoshop crashes immdeiately after opening. I installed cleanmymac a few days ago and after suffering numerous problems, decided to use timemachine to go back to before the cleanmymac install. Since then photoshop crashes on opening. Other cc products seem fine.
Since the restore, I have also done a microsoft outlook update, otherwise no other changes made.I have signed in and out of creative cloud, deleted preferences & restarted numerous times.Error report below:
Process: Adobe Photoshop CC [366]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
[code]....
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Nov 13, 2008
The machine is a simple dell desktop, with Windows XP and Photoshop CS3.
When you're in the user session, you can open one file in Photoshop, but when you try to open a second one, Photoshop crash with a common Windows error message 0x7c928fea memory could not be written.
The computer has been all re installed from Windows to Photoshop, everything's up to date the problem still occures.
The weirdest part is,
When you're in the administrator session, there's no issue.
W
hen you give the administrator rights to the user, Photoshop still crashes.
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Jun 26, 2012
I've never had this problem before, my system is freshly formatted and ps is acting up.. here is the error report:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 11.0.2.0
Application Timestamp: 4bf2d91c
Fault Module Name: BIB.dll
Fault Module Version: 1.2.1.1744
Fault Module Timestamp: 48b5fcc0
Exception Code: c0000005
Exception Offset: 000000000001a318
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033
Additional Information 1: 83f8
Additional Information 2: 83f885d706e07a421d55db4a82e4b32d
Additional Information 3: 0394
Additional Information 4: 03949964d3996ee575d5c455985c7e4f
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Sep 30, 2012
Opening an 7gb 8bit psb file in PS CS6 64bit: PS opens the file and crashes immediately after showing the content (layers and image). an small error message is shown (but there is no description) Sometimes it opens the file, and i can work in it, and when i try to save it (in background AND normal), PS just disappears without error message
My work around: If i open another small jpg first (in first tab) and then open the big psb, i don't get this problem. but actually i never had it open for very long since i'm kinda scared to put some work into this unstable system.When doing this in PS CS6 32bit version, its pretty stable and i have no crash.
Funny thing is also, that one time I created a big file from like 20big tiffs in 16bit and could save it. All the time PS was running while creating stuff from scratch i didn't crashed. But after I saved the file and restarted PS, then he couldnt handle the file anymore and crashed like i said before.
System infos:
PS, latest version!
win7 64bit, 24gb ram, i7 920
single nvidia 260 gtx, used with different driver versions too
my work hdd is an 1tb RAID 1, where i have scratch disc and my workfiles, plenty of space
had this problem snce the begin, also without plugins
working on dual screens (27" with 2560x1440 and the other one in 1200x1900)
no other software running
[code]....
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Jun 21, 2013
I installed both PS CC and BR CC for a second time and received and installed the first updates for CR 8.1 but still I cannot open PS CC without it closing on me immediately again. And when I try to open any photo in PS CC from Bridge CC I get asked if I want to save that file before I close PS CC. With no alternative to do anything else.
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Mar 4, 2013
I have a Dell XPS 8500 with i7 3rd gen processor, 32 gb memory, 2 tb hard drive, AMD radeon 7800 video card, Windows 8, 64 bit. half way through the creation process the program stops and closes, after the first time losing everything I started saving the project every few minutes but it continues to crash. my PC is 2 months old and the drivers are up to date, what gives?
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Aug 22, 2013
Corel Draw X6 and they crash the program each time. I've tried this on both the 32-bit and 64-bit Windows versions with the same results.
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Oct 25, 2011
I have installed Autocad 2012 LT on Windows XP sp3. The program opened and worked fine after the install. The user was not sure they wanted this version so I did not activate the program right away. After the user decided they wanted to keep this version I activated the program with a license and now the program will not open. Crashes and does not give an error message.
I have tried to uninstall and re-install. I uninstalled netframework 3.5 sp1 and re-installed, still will not open.
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Jan 29, 2014
When I try and open or place an EPS file I am getting a text import option box... then Illustrator crashes.
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Feb 1, 2013
I've installed GIMP 2.8 on Windows XP. It was working fine till yesterday. It is crashing within 3-5 minutes of opening an image and when working on the image.I get run time error.
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Aug 16, 2013
we've just migrated to the 2014 release of the inventor suite and use vault basic. With the 2014 version of inventor the program immediately crashes when attempting to open an autocad dwg. Inventor dwg files open fine. We never experienced this issue in our previous release. We only use the dwg format and because the preview is not always available it often happens that we open an autocad dwg in inventor and vice versa. Crash is reproduced on multiple maches.
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Jul 10, 2012
I'm studying animation and am working on my first animation assignment.Every time I try to create a new key frame for my whole object, the program pops up with an application error and the program crashes. I'm not using any third party plugins.
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Jul 13, 2012
I find when i open any file i have saved as an X6 file CorelDraw crashes ...the only way it works is if i open a blank template or older file (not saved in x6) first
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Mar 16, 2013
I'm using VideoStudio X3 and installed SP2, but creating AVCHD files constantly crashes machine.
Using AVCHD videos and overlaying text, then ouputting using preset AVCHD > PAL HD 1440
99% of time just crashes, which makes program unusable!!
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Jan 23, 2011
I'm using VideoStudio X3 and installed SP2, but creating AVCHD files constantly crashes machine.Using AVCHD videos and overlaying text, then outputting using preset AVCHD > PAL HD 1440
99% of time just crashes, which makes program unusable!!
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Jun 1, 2012
Windows Vista 64, corel crashes on creating new document or opening existing one. It crashes twice actually. First crash spews out this:
Nazwa zdarzenia problemu: APPCRASH Nazwa aplikacji: CorelDRW.exe Wersja aplikacji: 16.0.0.707 Sygnatura czasowa aplikacji: 4f4c60a4 Nazwa modułu z błędem: MSVCR100.dll Wersja modułu z błędem: 10.0.40219.1 Sygnatura czasowa modułu z błędem: 4d5f034a Kod wyjątku: 40000015 Przesunięcie wyjątku: 00000000000761c9 Wersja systemu operacyjnego: 6.0.6002.2.2.0.256.6 Identyfikator ustawień regionalnych: 1045 Dodatkowe informacje 1: e139 Dodatkowe informacje 2: ed2429a1e405cd1a6fea3328235a733b Dodatkowe informacje 3: 08d2 Dodatkowe informacje 4: 7206fe9a4464dcae865f27c5d1766c68
second with this:
Nazwa zdarzenia problemu: APPCRASH Nazwa aplikacji: CorelDRW.exe Wersja aplikacji: 16.0.0.707 Sygnatura czasowa aplikacji: 4f4c60a4 Nazwa modułu z błędem: mfc100u.dll Wersja modułu z błędem: 10.0.40219.1 Sygnatura czasowa modułu z błędem: 4d5f1436 Kod wyjątku: c0000005 Przesunięcie wyjątku: 0000000000001b33 Wersja systemu operacyjnego: 6.0.6002.2.2.0.256.6 Identyfikator ustawień regionalnych: 1045 Dodatkowe informacje 1: 433d Dodatkowe informacje 2: c4f485ce7f6b39f48369e75a4a5c6af7 Dodatkowe informacje 3: f657 Dodatkowe informacje 4: bc294d6383f97effacd7dcb23980b3fe
Both are Visual C++ related as far as I can see. I have all the Visual C++ redistributables installed and up to date.
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Oct 21, 2013
i have tried installing and reinstalling twice and it has not fixed my problem. have so many uses for photshop on a daily basis and this just stops them. I have the newest update for Photoshop CC the photoshop i am using it also does not work with he 64 bit or the normal version.
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Apr 6, 2013
I have Win 7 and my PS CS 6 worked fine for months but now has stopped opening any files or creating new ones. Instead it just freezes without any errors warnings. I do have CS5 PS still installed and it still works fine. All other CS6 programs work fine also. I tried uninstalling and reinstalled and I still got the same problem.
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Jun 14, 2006
When I try to create a new document or open an existing one in either ps 7 or CS, it closes. This happens everytime.
Previously they were both saying "cannot create new document because of program error" but I deleted the preferences, and now they do this...
I've re-installed CS twice now.
When I try photoshop in another account it does the "could not create a new document because of program error" message.
I have a 1.33 GHZ PowerPC G$, 512 Ram, OS X version 10.4.6
Photoshop used to work fine, and then one day randomly had the error message, and now closes when i create or open documents.
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Sep 10, 2013
Windows 7 professional
Adobe Photoshop CS6 (more details below)
I have a fairly large PSD file (255 mb) that crashes after selecting print from the file menu but before the print dialog comes up. I tried saving it as tif and jpg out of curiosity, same problem.
I opened other large files, no issue.
Do the details below give you any information on what might be causing the problem? Had a full color event poster I needed to print and get put out in town today.
Details of crash:
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 13.0.1.0
Application Timestamp: 519c8a03
Fault Module Name: StackHash_da28
Fault Module Version: 6.1.7601.18205
Fault Module Timestamp: 51dba4e7
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: da28
Additional Information 2: da283f1e5468cb579c6795dbc423afb1
Additional Information 3: dd28
Additional Information 4: dd28df2b13e1fc9b6b1ec2a09eb990c7
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Dec 6, 2012
I'm a long-time, reasonably proficient PS user (since before CS) who is experiencing repeated crashes. Will paste in most recent crash log below. Today, I've been trying to merge six images into one. Photomerge worked, apparently, created a file 547MB when flattened and saved. Then cropped to trim edges, saved. Then selected Dropper - crash. Identical experience twice in ten minutes except on second one had saved at each step. Had restarted after first crash.
Before pasting crash log, am on Mac Pro with 2 x 3 GHz quad core Intel Xeon CPUs, 8 GB RAM, OS X 10.6.8 current on patches, many 100s of GB available HD storage. Recently installed updated version of Silverfast but it wasn't running at second crash.
In the crash log I see numerous "crashy" looking references but cannot interpret.Have been on CS6 as soon as it was released. Have 3 crash reports since 12/2/12 on CS6.
*** Begin Crash Report ***
Process: Adobe Photoshop CS6 [12343]
Path: /Applications/Adobe Photoshop CS6/Adobe Photoshop CS6.app/Contents/MacOS/Adobe Photoshop CS6
Identifier: com.adobe.Photoshop
Version: 13.0.1 (13.0.1.519)
Code Type: X86-64 (Native)
Parent Process: launchd [134]
[code]...
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Aug 24, 2012
I'll go and open a file and I'll rename a drawing file while in that dialog box. I will then open the drawing I renamed or any other drawing and work fine for awhile. I will usually crash within that session at some point.
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