Illustrator :: CS6 Locks Up When Choose File - New
Jun 8, 2012
I have Illustrator CS6 on a Mac OSX 10.7.4. Every time I choose File - New... or press 'cmd n' it locks up and I get the dreaded spinning ball cursor.
Opening a file by double clicking on an ai file in finder is fine.
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Jan 27, 2014
So I received a DVD with an eps file on it from a graphics company. I was informed that I could open it in Illustrator and start editing the individual graphics within the file. But when I open it, it is just one image and won't let me edit it.
There are no locks on the image layers.
The graphics company told me that it was originally created in Indesign and then saved as an eps, so I don't really know what to do now.
It won't open and let me edit in any of the Adobe programs. I need these graphics to edit!
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Mar 3, 2013
CS6 locks up when I open a RAW file. Doesn't matter how I open the file. Other files open fine. This just started happening and I haven't changed anything on my PC. I'm running Windows 7 and have plenty of RAM.
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Nov 27, 2013
Trying to open a DNG or a NEF file causes ACR to lock completely. The only way to quit is to Force Quit. I am a MAC user, Mavericks, long time PSCC user. This problem just occurred. It is not a plug-in conflict.
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Nov 17, 2012
In Photoshop CS4, my File>Info window is now blank (empty) and modal, i.e., I must close Photoshop via Task Manager (Windows 7).
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Dec 9, 2013
Each time I attempt to import a USGS .adf file the program becomes unresponsive and locks up
approx 450,000KB in size
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Jul 4, 2013
I have an Photoshop Elements 8, where I created a flyer in A5 size. Includes a logo and text and a background.
The print shop wants the image in PDF format to print the flyer. When I press "Save As ..." and choose to save the file in Photoshop PDF, select the image quality, fileformat (JPEG or ZIP), etc, I press the Save button. When I then go into the folder where I saved the file in there that is not there.
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Apr 20, 2012
Whenever I try to open a new blank file in it, it gives me an error message saying I don't have a "default template", and I needed to choose a file and save it as a "default template". So I did, but now, I'm stuck with that template - I can't choose a letter-sized blank page to work on because that choice is no longer on the list under "New". What the heck is going on? I just want a blank page to draw on, and now it's not available.
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Apr 30, 2013
Draw freezes upon file 'Open'. Status bar locks indefinitely.
Solution Attempts:
1. PRESSED F8!!!!
2. deleted all macros
3. rebooted
4. cleaned out temp files
5. checked for bad fonts
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Oct 5, 2012
Any way to allow a user to choose a folder from a default location. I thought I had found the solution but it's not quite working as I wanted:
#target illustrator
//Example 1
var output_folder = Folder.selectDialog ('Choose PDF output folder.');
//Example 2
var myFolder=Folder(app.activeDocument.path).selectDlg("Choose PDF output folder:");
If I use the code in example 1 the choose folder dialog appears and the 'Open' button is available and when I press the button the location is chosen as expected. However if I use the code in example 2, although the choose window opens in the path of the active documents location the 'Open' button is not able to be pressed until I select a folder., which means that the chosen location is not correct. I should indicate that I'm running this code on a Mac.
Any way to have a choose folder dialog window specify a location and be able to select that.
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Jan 3, 2012
I just upgraded my macbook pro to a new drive and 10.6, and chose 'case sensitive' HFSX, 'cause I'm a heavy command line user and wanted the maximum BASH experience.I'm trying to install the CS5 demo to try some web design tools, and the installer immediately says "Installation to case-sensitive drives is not supported. choose a different drive location to install." So case-sensitive drives aren't supported; crappy but fair enough.
The error message leads me to think that I can just choose a non-case-sensitive drive to install to, but I never get a chance to pick one - I click on the installer and it goes straight to the error message.So - how do I pick a different drive to install to? Am I just an idoit, is there no way to select a different drive, or will it not install on a system that even BOOTS from a c.s. drive, regardless of the format of the drive that CS5 is installed to?
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Apr 29, 2013
I received a drawing today that doesn't allow me to choose existing ".ctb" files. Opening the "Plot style table (pen assignments)" from the Page Setup dialogue box. I can choose "Start from scratch" , use a "CFG" file, or "Use a PCP or PC2" file". I do not have any CFG files. I usually use PCP in my "Plot" dialogue box for the plotter pull-down menu.
How to use my plot style "BRhalf.ctb" when plotting this drawing. Also, a "heads-up" on background information on this drawing's plot style options, vs. the plot style options on many other drawings I have plotted.
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Nov 8, 2013
I work with PDFs generated in AutoCAD.When opening these files in Illustrator, the default font is always set to Myriad Pro.
How can I substitute my desired font for Myriad when opening EXISTING files, short of copy/pasting into a new file? That workaround is just as time-consuming as resetting the font every time I work on a new document.Illustrator has to be referencing something when defaulting to this font. It seems unbelievable that this setting cannot be altered.
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Aug 12, 2013
cc locks up on loading
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Aug 6, 2012
Currently running Photoshop CS6 and a trial version of HDR Efex pro 2 downloaded from the official Nik website. The issue is simply this:
1. I click Merge multiple images or Merge to HDR Efex pro 2 in the file menu.
2. The program becomes unresponsive.
I can't select images, no box pops up for it. It just hangs..I can force quit with task manager and I can alt+tab to other windows, but the HDR efex 2 box and photoshop program can't be clicked, moved, or used at all. It is highly frustrating and I've reinstalled numerous times. I've also loaded up an old copy of CS5 that I had and the same thing happens.
I've recently reinstalled windows and previously CS 5 + HDR Efex worked fine, but since the reformat it now does this.
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Nov 4, 2013
I have to task manger my way out i have updated PS the dialogue box does not come up. it is PS not the printers.
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Jan 20, 2013
I'm not good at PSP at all, and I know I am not using the most current version, but it seems to fit my need. I have been working on an invitation to party, and have saved it multiple times. I got it to look the way I wanted, exited the program, but this morning when I try to re-open it, the entire program locks up. It it saved in the PSP format. The thumbnail looks good, but for some reason I can't get the thing to open.
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Aug 26, 2008
Computer is about 6 month old running Vista. Installed and used program without a problem for last 6 months now it begins to load at the start up screen and then freezes. Task manager says "not responding." Re-booted several times however locks up at the same point near the end of the start-up screen load.
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Jun 24, 2004
Not having any other issues with my new system other than Photoshop CS. This has happened four times now and the last time was a trip. Running CS on a Mac dual G5 with 1GB ram...working on two image files approximately 20MB each.
This happens when saving a file...the spinning rainbow wheel of death will just spin and spin and I can't get access to Photoshop again. Can't force it to quit and it will eventually lock up my system so bad that I have to use the manual shut down button on the front of the system.
Yesterday it did this and the spinning wheel came up and my monitor went to sleep! Could not wake it up, then the fans kicked into overdrive and they kept getting louder and louder like the processor was cranking away on something. I had to force the computer to shut down again.
Any ideas what's causing this? My RAM allocation is set to 50% in Photoshop, so it should not be a ram issue and there are NO other programs running.
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Jul 16, 2007
i do a couple of brushstrokes, especially with brushes larger than 50 pixels, the program locks up my computer. It worked just fine before, but then my video card broke, and i had to use my onboard card that takes 32 mb's out of the computer RAM. When i tried to use a friend's card, photoshop worked just fine! I've tried photoshop 6, 7, cs and cs3, none of them work, they all crash.
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Feb 7, 2003
Problem just started. When I try to load PS7 it works fine until it gets to "sorting font list" then it locks up and won't load any further. I loaded PS6 just fine. I have both installed.
My OS is Win 98SE, 512 RAM. I have been having problems with motherboard and am running system in DOS. Need a new PCI card or motherboard. Could this be the problem? I have had the motherboard problem for about two weeks. But I have been running PS7 all day today several times without a hitch. I have not tried reinstalling yet. Wanted to check here first to see if problem has occured with someone before and they found solution.
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Nov 21, 2013
From LR5.2 edit in Photoshop locks up LR and PS doesn't open. Only Task Manager frees up LR.This started happening out of the blue in the middle of a day working like this and not doing anything else.
It also happend six months ago with LR5.0. Then, it freed up when I removed a program I'd installed so assumed that was the cause. This time, I removed anything updated or installed in the past day but no effect. Also update ACR. No effect.
Searching this forum it appears similar problems go unresolved so particapants clearly give up and presumably the situation corrects itself ultimately. Or maybe it never does!! Who knows? Certainly not Adobe who never respond here. They shift responsibility to their customers to provide support for each other. Amazing cheek! Imagine if a motor company did that!! Oh, your car needs servicing, take it round to Joe Bloggs and leave it on his driveway...
I can't afford these hiccups and the lack of interest, concern or care from Adobe is galling. They are so big and ubiquitous that they feel they can ignore their customers. And they do and they get away with it.
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Nov 19, 2013
I have been using Photoshop 7 for years on my Vista home premium laptop, with no problems. Now suddenly, today it has started crashing on startup and, worse, locking windows when it does so. I get a windows has stopped working error. I restart and if I try again with PS7 I get a similar result but now windows locks up totally and I have to push the power button to get out of it.
I have already tried uninstalling PS and reinstalling, but I get exactly the same effect.
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Jun 29, 2013
I'm working along in PS CC (and this happened in CS6) and all is going fine. Then for some unknown reason the cursor changes to a hand and none of the tools will work. The only way to reset PS, is to restart the computer. Just restarting PS won't work.
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Aug 2, 2013
I have just got CS6 and I am having problems with the brushes tool when drawing, moving a cursor values, moving images and so on. Although I am moving the brush, on screen it appears as if it wasn't moving at all, and the circle around the brush appear, as if the brush was stationary, and a line starts to appear around the brush cursor creating a circle, when this circle is complete, it bring the left-click menu (when using brush tool).
It's frustrating, becase a 5 min job ends up taking 20mins instead. I'm having to do really exaggerated cursor movements for the circle to not appear around the cursor and actually register movement, but by that point, the movement is so exaggerated that it messes up the drawing or piece I am working with..This didn't happen with CS3 when I was using it yesterday, but has been happening since the beginning with CS6.
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Jun 18, 2012
On OSX Lion. Just installed the Creative Suite (paid subscription).
I can launch Photoshop just fine, but when I open any image it locks indefinitely once I go to edit it. I've left it sitting for hours with no luck.
What's happening?
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Nov 9, 2013
I have Video Studio Ultimate X6. For some reason, when I click on a transition to drag it to the time line, the entire program locks up. Some times, I can drag 1 or 2 transitions without a problem - and on the third, it locks up. I have restarted the computer numerous times, and that doesn't solve the problem.
Running Windows 7, 64 bit, 8 gigs of ram, Intel Core i7.
The program seems to work perfectly other than this one issue.
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May 23, 2012
At least once a day, upon starting up Inventor 2013, it locks up at the introduction display(with the progress bar). I just installed Inventor 2013. Inventor 2012 did not do this.
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Jul 15, 2012
I'm adding edge wrap tabs to an octogon image and during the process I rotate the layer one edge at a time and on the first 2 or 3 edges my fairly new TOSHIBA lap-top processes the GIMP file reasonably quickly; by the 5th edge the system bogs down to get the message 'GIMP (not responding)' for many minutes or half hour. Like the computer CPU is clogged up with data? This is the only app. that I run during the session and I'm not on-line at that time. GIMP 2.8.
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Nov 18, 2013
i've got a drawing that locks up when switching from model space to paper space, and i've determined it's the contours causing it. i guess during regen it can't work with the contours. if i freeze the contours it doesn't happen.
Dell Studio XPS 9100
Intel Core i7 CPU 930 @ 2.8GHz
12GB Ram
64 bit
C3D 2012 SP3.0
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Oct 14, 2012
Just upgraded from Elements 5.0 to 11 and Organizer locks up. I can run the editor, what can I do?
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