Photoshop :: Locks Up My Computer!
Jul 16, 2007
i do a couple of brushstrokes, especially with brushes larger than 50 pixels, the program locks up my computer. It worked just fine before, but then my video card broke, and i had to use my onboard card that takes 32 mb's out of the computer RAM. When i tried to use a friend's card, photoshop worked just fine! I've tried photoshop 6, 7, cs and cs3, none of them work, they all crash.
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May 20, 2013
I have been able to reproduce this lock up consistently using the Lighting Effects, and I can also get it to lock up while using the Lasso tool, and also setting guides, but those are less consistant. I have tried to switch the advanced graphics options around too. It is currently on normal though. I currently have the GeForce Drivers v. 320.14 installed, which at the time of this post is the most recent stable build. I have even gone so far as to try every GeForce driver from 295.73 to 320.14 with no luch at resolution. Some of the drivers let me get a little further with the lighting effects, but still eventually lock up the computer... Currently I have had to uninstall Photoshop and then re-install it just to get PDF export to work right, but even after updating to the newest version of PS, I still get these lockups.
Here are the rest of my specs just in case.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 16338 MB
Free memory: 13543 MB
[code]....
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Aug 22, 2012
My computer locks up when applying HDR to photos using CS4 and MAC OS 10.5.8.
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Nov 7, 2011
Autocad 2012 LT locks up when using the copy and move commands. This last for a minute or more then starts working again. The rest of the computer works fine while this is going on. Intel i7 2600 16 GB ram Nvidia G force GTX 460 video card, Windows 7 Home Edition with SP 1 and latest upgades.
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Oct 28, 2013
I have CS5 installed on a desktop computer that crashed and I can't get it working to deactivate CS5. I am going to purchase a new desktop and would like to install CS5 on the new computer, but it was already installed on two computers (desktop and laptop) so no activations are left. I have the Disk and serial number.
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Mar 15, 2014
I started a new computer with LR5, and it runs fine. But, when I imported my pics from a previous computer running LR4, all the pics loaded into the new LR without any tags or processing. How can I get that info without having ot reprocess thousands of pictures?
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Aug 12, 2013
cc locks up on loading
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Aug 6, 2012
Currently running Photoshop CS6 and a trial version of HDR Efex pro 2 downloaded from the official Nik website. The issue is simply this:
1. I click Merge multiple images or Merge to HDR Efex pro 2 in the file menu.
2. The program becomes unresponsive.
I can't select images, no box pops up for it. It just hangs..I can force quit with task manager and I can alt+tab to other windows, but the HDR efex 2 box and photoshop program can't be clicked, moved, or used at all. It is highly frustrating and I've reinstalled numerous times. I've also loaded up an old copy of CS5 that I had and the same thing happens.
I've recently reinstalled windows and previously CS 5 + HDR Efex worked fine, but since the reformat it now does this.
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Nov 4, 2013
I have to task manger my way out i have updated PS the dialogue box does not come up. it is PS not the printers.
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Aug 26, 2008
Computer is about 6 month old running Vista. Installed and used program without a problem for last 6 months now it begins to load at the start up screen and then freezes. Task manager says "not responding." Re-booted several times however locks up at the same point near the end of the start-up screen load.
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Jun 24, 2004
Not having any other issues with my new system other than Photoshop CS. This has happened four times now and the last time was a trip. Running CS on a Mac dual G5 with 1GB ram...working on two image files approximately 20MB each.
This happens when saving a file...the spinning rainbow wheel of death will just spin and spin and I can't get access to Photoshop again. Can't force it to quit and it will eventually lock up my system so bad that I have to use the manual shut down button on the front of the system.
Yesterday it did this and the spinning wheel came up and my monitor went to sleep! Could not wake it up, then the fans kicked into overdrive and they kept getting louder and louder like the processor was cranking away on something. I had to force the computer to shut down again.
Any ideas what's causing this? My RAM allocation is set to 50% in Photoshop, so it should not be a ram issue and there are NO other programs running.
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Feb 7, 2003
Problem just started. When I try to load PS7 it works fine until it gets to "sorting font list" then it locks up and won't load any further. I loaded PS6 just fine. I have both installed.
My OS is Win 98SE, 512 RAM. I have been having problems with motherboard and am running system in DOS. Need a new PCI card or motherboard. Could this be the problem? I have had the motherboard problem for about two weeks. But I have been running PS7 all day today several times without a hitch. I have not tried reinstalling yet. Wanted to check here first to see if problem has occured with someone before and they found solution.
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Nov 19, 2013
I have been using Photoshop 7 for years on my Vista home premium laptop, with no problems. Now suddenly, today it has started crashing on startup and, worse, locking windows when it does so. I get a windows has stopped working error. I restart and if I try again with PS7 I get a similar result but now windows locks up totally and I have to push the power button to get out of it.
I have already tried uninstalling PS and reinstalling, but I get exactly the same effect.
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Jun 29, 2013
I'm working along in PS CC (and this happened in CS6) and all is going fine. Then for some unknown reason the cursor changes to a hand and none of the tools will work. The only way to reset PS, is to restart the computer. Just restarting PS won't work.
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Mar 3, 2013
CS6 locks up when I open a RAW file. Doesn't matter how I open the file. Other files open fine. This just started happening and I haven't changed anything on my PC. I'm running Windows 7 and have plenty of RAM.
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Aug 2, 2013
I have just got CS6 and I am having problems with the brushes tool when drawing, moving a cursor values, moving images and so on. Although I am moving the brush, on screen it appears as if it wasn't moving at all, and the circle around the brush appear, as if the brush was stationary, and a line starts to appear around the brush cursor creating a circle, when this circle is complete, it bring the left-click menu (when using brush tool).
It's frustrating, becase a 5 min job ends up taking 20mins instead. I'm having to do really exaggerated cursor movements for the circle to not appear around the cursor and actually register movement, but by that point, the movement is so exaggerated that it messes up the drawing or piece I am working with..This didn't happen with CS3 when I was using it yesterday, but has been happening since the beginning with CS6.
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Jun 18, 2012
On OSX Lion. Just installed the Creative Suite (paid subscription).
I can launch Photoshop just fine, but when I open any image it locks indefinitely once I go to edit it. I've left it sitting for hours with no luck.
What's happening?
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Oct 14, 2012
Just upgraded from Elements 5.0 to 11 and Organizer locks up. I can run the editor, what can I do?
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Nov 29, 2012
I have edited photos and am unable to figure out how to remove the locks even though I have finished. They say work in progress. What do I do?
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Sep 1, 2013
I can use my user name and password successfully on the adobe site but when I attempt to sign in within Elements 10 the program locks up completely.
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Feb 18, 2013
The editor will lock up in windows 8.
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May 27, 2013
I reset preferences, deactivated then reinstalled PS CS6 and CS6 64bit same issue. If I open PS CS6 (not x64) I can access preferences without a problem. I'm running windows 8 64bit. Everything else in x64 works normally (editing ect). Edit>Preferences>Camera Raw works. Anything else I choose in Preferences and PS freezes and I have to End Task in Task Manager.
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Nov 20, 2012
I reinstalled the photoshop Elements 8 to correct the view display. Now I cannot access Organizer as it locks up when i attempt to sign in. It seems to be trying to access a catalog that I do not use. How do I gain access to organizer?
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Dec 29, 2013
I installed Elements 12 on my new computer and imported my backup file from Elements 8 on the old computer. The photos all came across and the catalog was converted. However, as soon as I start Organizer, Elements closes down. I am using Windows 8.
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Nov 27, 2013
Trying to open a DNG or a NEF file causes ACR to lock completely. The only way to quit is to Force Quit. I am a MAC user, Mavericks, long time PSCC user. This problem just occurred. It is not a plug-in conflict.
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Sep 8, 2013
Any time I try to use Render Lighting Effects it locks up my system or states Photoshop has stopped working...
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Jul 16, 2013
I am running PS CS6 on a MacBook Pro retina(OSX 10.8.3), and PS CS5 on an iMac(OSX 10.8.4).I recently installed the Kwik 2 plugin, from Kwiksher.com
Installation via Extension Manager goes normally.When I open the Kwik 2 panel, I see it try to open it's SWF UI, but after a few seconds I get the twirling colorful ball, and photoshop stops responding. Only option is to force quit.
I created a new user on this machine to try to narrow things down. When I log in as that other user, everything works, Kwik 2 plugin panel opens normally and I can work with the plugin.I'm trying to figure out how I can troubleshoot this. I can't seem to find any place where Photoshop creates logs in situations like this.Apparently, something is being loaded (or not loaded) when I log in with my normal username.
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Jul 30, 2008
All other controls work fine until i use the grey scale tool. All other options/controls become inactive including close and minimize. I have to use ctrl+alt+delete to exit.
The main reason I use grey scale is to be able to use the arbitrary rotation tool. Is there away to use arbitrary without using grey scale?
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Aug 28, 2012
When deleting RGB photos from my laptop, this function locks the program, but this does not happen on my desktop cs6.
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Apr 3, 2013
I recently reformatted my hard drive and reinstalled the free to use version of CS2 on my PC. I'm running 32 Bit Windows 7. Since the install Photoshop will not allow me to use Shift+ Cursor to resize with constrained proportions. When I press Shift the cursor freezes and I am unable to move it no matter how hard I press on the track pad. If I resize and then press shift the image will square out. It appears that only the scroll function is disabled.
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Nov 17, 2012
In Photoshop CS4, my File>Info window is now blank (empty) and modal, i.e., I must close Photoshop via Task Manager (Windows 7).
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