Photoshop :: CS6 Locks Up In Windows When Access Preferences
May 27, 2013
I reset preferences, deactivated then reinstalled PS CS6 and CS6 64bit same issue. If I open PS CS6 (not x64) I can access preferences without a problem. I'm running windows 8 64bit. Everything else in x64 works normally (editing ect). Edit>Preferences>Camera Raw works. Anything else I choose in Preferences and PS freezes and I have to End Task in Task Manager.
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Nov 20, 2012
I reinstalled the photoshop Elements 8 to correct the view display. Now I cannot access Organizer as it locks up when i attempt to sign in. It seems to be trying to access a catalog that I do not use. How do I gain access to organizer?
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Nov 19, 2013
I have been using Photoshop 7 for years on my Vista home premium laptop, with no problems. Now suddenly, today it has started crashing on startup and, worse, locking windows when it does so. I get a windows has stopped working error. I restart and if I try again with PS7 I get a similar result but now windows locks up totally and I have to push the power button to get out of it.
I have already tried uninstalling PS and reinstalling, but I get exactly the same effect.
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Feb 18, 2013
The editor will lock up in windows 8.
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Mar 25, 2013
I'm working on some art on Adobe Photoshop CS6 Extended Trial and suddenly out of the blue, whenever I use the Brush Mixer tool, a message appears on screen saying that I can't use it because there isn't enough memory on the RAM. So I tried to enter Preferences on Photoshop to try and increase my memory usage however every time I do that, a message appears on screen saying "An Integer between 96 and 67 is required. Closest value inserted". Sometimes when I click "OK" on this box, it doesn't disappear and I'm forced to close Photoshop via Task Manager. Or sometimes the Preferences box box will open but when I try and click on the "Performances" tab within the Preferences box, the same Integer error message appears again and again and I can't click on the "performance" tab whatsoever.
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Feb 22, 2012
I was trying to animate my character and when I wanted to change the frame-rate (under Animation Preferences) the error "//Error: Cannot Find Procedure 'preferencesWnd'" came up. I also found that if I just wanted to access Window -> Settings/Preferences -> Preferences the same exact error would appear. I've tried deleting the preferences folder in My Documents to no avail.
Unfortunately any one with a similar issue seems to be dealing with custom scripts. I'm not, I'm just trying to open the preferences window.
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Sep 19, 2013
Adjustments I make to images will not stick. I read that this might be because I need to rest my preferences. I can only find a lesson for how to do this for Windows 7 or XP. I have Windows 8 and the directions do not apply as the path does not lead to the folders I need.
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May 14, 2013
The Look In: Drop down for Open drawing locks ACA 2014 up. I have to end task and reopen ACA to work.
2014 and Windows 8?
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Nov 23, 2013
Why does nothing tally in photoshop? The tutorials always differ to the text in photoshop? why is there no preference editing for windows 7 64 bit?
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Nov 8, 2013
What are the proper setting on windows xp control panel - printers & faxes - printing preferences, in order to be able to plot any size sheet in ACAD LT 2007? We are having to change the preferences in the windows control panel whenever we change from a d size sheet to an e size.
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Sep 15, 2012
I installed photoshop and it worked fine but after restarting my computer it wont open and gives me the "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item" The only way i have got on photoshop since is on safe mode or by completely reinstalling photoshop until i restart my computer again. Is there anything wrong, I don't know if AVG is blocking something or what.
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Nov 20, 2012
I have used Tech Support twice in past 4 months trying to get the Edit function to work. Have reinstalled program twice from an On-line download license. When attempting to open EDIT, the system either cycle for 30 seconds and then simply disappears, or a pop-up appears "PSE 10 has stopped working" and cycles for 30 seconds and then closes the program.
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Nov 11, 2013
How can the directories and path be named, that catalog can access the same picture files.
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Apr 26, 2012
Just loaded 2013. Of course right away I get an error. "Internet access is required to access the Help" Well as you can see I have internet access.
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Aug 12, 2013
cc locks up on loading
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Aug 6, 2012
Currently running Photoshop CS6 and a trial version of HDR Efex pro 2 downloaded from the official Nik website. The issue is simply this:
1. I click Merge multiple images or Merge to HDR Efex pro 2 in the file menu.
2. The program becomes unresponsive.
I can't select images, no box pops up for it. It just hangs..I can force quit with task manager and I can alt+tab to other windows, but the HDR efex 2 box and photoshop program can't be clicked, moved, or used at all. It is highly frustrating and I've reinstalled numerous times. I've also loaded up an old copy of CS5 that I had and the same thing happens.
I've recently reinstalled windows and previously CS 5 + HDR Efex worked fine, but since the reformat it now does this.
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Nov 4, 2013
I have to task manger my way out i have updated PS the dialogue box does not come up. it is PS not the printers.
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Aug 26, 2008
Computer is about 6 month old running Vista. Installed and used program without a problem for last 6 months now it begins to load at the start up screen and then freezes. Task manager says "not responding." Re-booted several times however locks up at the same point near the end of the start-up screen load.
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Jun 24, 2004
Not having any other issues with my new system other than Photoshop CS. This has happened four times now and the last time was a trip. Running CS on a Mac dual G5 with 1GB ram...working on two image files approximately 20MB each.
This happens when saving a file...the spinning rainbow wheel of death will just spin and spin and I can't get access to Photoshop again. Can't force it to quit and it will eventually lock up my system so bad that I have to use the manual shut down button on the front of the system.
Yesterday it did this and the spinning wheel came up and my monitor went to sleep! Could not wake it up, then the fans kicked into overdrive and they kept getting louder and louder like the processor was cranking away on something. I had to force the computer to shut down again.
Any ideas what's causing this? My RAM allocation is set to 50% in Photoshop, so it should not be a ram issue and there are NO other programs running.
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Jul 16, 2007
i do a couple of brushstrokes, especially with brushes larger than 50 pixels, the program locks up my computer. It worked just fine before, but then my video card broke, and i had to use my onboard card that takes 32 mb's out of the computer RAM. When i tried to use a friend's card, photoshop worked just fine! I've tried photoshop 6, 7, cs and cs3, none of them work, they all crash.
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Feb 7, 2003
Problem just started. When I try to load PS7 it works fine until it gets to "sorting font list" then it locks up and won't load any further. I loaded PS6 just fine. I have both installed.
My OS is Win 98SE, 512 RAM. I have been having problems with motherboard and am running system in DOS. Need a new PCI card or motherboard. Could this be the problem? I have had the motherboard problem for about two weeks. But I have been running PS7 all day today several times without a hitch. I have not tried reinstalling yet. Wanted to check here first to see if problem has occured with someone before and they found solution.
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Jun 29, 2013
I'm working along in PS CC (and this happened in CS6) and all is going fine. Then for some unknown reason the cursor changes to a hand and none of the tools will work. The only way to reset PS, is to restart the computer. Just restarting PS won't work.
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Mar 3, 2013
CS6 locks up when I open a RAW file. Doesn't matter how I open the file. Other files open fine. This just started happening and I haven't changed anything on my PC. I'm running Windows 7 and have plenty of RAM.
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Aug 2, 2013
I have just got CS6 and I am having problems with the brushes tool when drawing, moving a cursor values, moving images and so on. Although I am moving the brush, on screen it appears as if it wasn't moving at all, and the circle around the brush appear, as if the brush was stationary, and a line starts to appear around the brush cursor creating a circle, when this circle is complete, it bring the left-click menu (when using brush tool).
It's frustrating, becase a 5 min job ends up taking 20mins instead. I'm having to do really exaggerated cursor movements for the circle to not appear around the cursor and actually register movement, but by that point, the movement is so exaggerated that it messes up the drawing or piece I am working with..This didn't happen with CS3 when I was using it yesterday, but has been happening since the beginning with CS6.
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Jun 18, 2012
On OSX Lion. Just installed the Creative Suite (paid subscription).
I can launch Photoshop just fine, but when I open any image it locks indefinitely once I go to edit it. I've left it sitting for hours with no luck.
What's happening?
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Oct 14, 2012
Just upgraded from Elements 5.0 to 11 and Organizer locks up. I can run the editor, what can I do?
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Nov 29, 2012
I have edited photos and am unable to figure out how to remove the locks even though I have finished. They say work in progress. What do I do?
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Sep 1, 2013
I can use my user name and password successfully on the adobe site but when I attempt to sign in within Elements 10 the program locks up completely.
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May 20, 2013
I have been able to reproduce this lock up consistently using the Lighting Effects, and I can also get it to lock up while using the Lasso tool, and also setting guides, but those are less consistant. I have tried to switch the advanced graphics options around too. It is currently on normal though. I currently have the GeForce Drivers v. 320.14 installed, which at the time of this post is the most recent stable build. I have even gone so far as to try every GeForce driver from 295.73 to 320.14 with no luch at resolution. Some of the drivers let me get a little further with the lighting effects, but still eventually lock up the computer... Currently I have had to uninstall Photoshop and then re-install it just to get PDF export to work right, but even after updating to the newest version of PS, I still get these lockups.
Here are the rest of my specs just in case.
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:13, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3600 MHz
Built-in memory: 16338 MB
Free memory: 13543 MB
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Aug 22, 2012
My computer locks up when applying HDR to photos using CS4 and MAC OS 10.5.8.
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Dec 29, 2013
I installed Elements 12 on my new computer and imported my backup file from Elements 8 on the old computer. The photos all came across and the catalog was converted. However, as soon as I start Organizer, Elements closes down. I am using Windows 8.
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