Photoshop :: Photoshop CS4 64bit "Not Responding"...
Apr 14, 2009
I'm running Core i7 920 2.66ghz, 6gb Ram, Ati 4870x2 graphics card. Whenever I click "File... New..." The program hangs and then at the top of the screen it says not responding. I left it for 20 minutes the other day but nothing happened.
Has anyone had this problem? If I press cntrl alt delete the whole computer freezes And I have to switch it off manually. I read somewhere about people going into preferences folder and deleting files to make cs4 run better. Does anyone know exactly what to delete? I don't just want to go in there and start deleting random files.
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Jul 23, 2012
I updated my CS5.1 to 64bit when I upgraded my OS to Win 7. Now when I check for updates I get an error message U41M1C212 - server isn't responding. I checked firewalls and IE settings - both seem ok. I downloaded the latest update plugin but I get a message that mine is newer (and bigger) than it.
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May 2, 2012
CorelDraw X6 quits responding when trying to import Acad drawing (vectors). To try to get around this I opened the DWG with CorelDraw X6 instead of importing. Then saved as a CDR and then tried to import the CDR. CorelDraw X6 quit responding again.
Note* Tested with CorelDraw 5 and it worked without problems.
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Jul 14, 2013
Just installed CS6 on my new workstation and Photoshop; it freezes upon opening.Every other program I have installed has worked flawlessly, including the rest of the CS6 Suite and Lightroom 5.Both Windows and the Adobe Suite have all available updates already installed.Computer is a new HP Z420 Xeon Workstation, Windows 7 Pro 64bit, 16GB Ram.
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Jul 11, 2012
In Photoshop CS6 (64bit), when using the brush tool (with a brush with pressure sensitivity activated), I quite often get a line drawn at the max width selected, as if there was no pressure sensitivity. Everything goes back to normal after I start drawing another line, and happens again after a few lines. It's quite random.
I don't have this problem in any other software (Illustrator CS6 64bit, Painter XII, Sketchbook Pro, Zbrush, ...). I have already checked and I've found some other users on other forums with the same problem.
One example, with a picture of the problem: [URL] Another one, exact same problem: [URL] Some of those users seem to have solved their problem by installing an old driver (6.1.5r3), but they had that problem with Intuos TABLETS in the first place, not a Cintiq 24HD... I have tried that, but unfortunately the driver is not compatible with the Cintiq 24HD.
To test this out: I've been able to reproduce the problem 90% of the times I've tried. if I keep the pen at 1 inch from the display so that it's still recognized by the screen but it's not drawing, then wiggle it a bit, and then I slowly move to the screen and tap it (as if I was starting a line with very low pressure), the problem appears and it makes a large dot, as if there was no pressure sensitivity. As I said the test doesn't work every time, but almost.
This is an image of what happens when I try and make dots in Photoshop. These are done trying to push the pen with the same (low) pressure. The big ones are from when the issue appears: [URL]
I have tried the pressure test in the Wacom utility software and it seems to work fine, it never jump to full even when I try the method I've just described. In the diagnostic page of the Wacom utility software the pressure is always correct, even when in Photoshop there's the brush sensitivity issue.
note: I've already tried to completely re-install my computer + the Adobe software + the lastest wacom driver for my Cintiq 24HD, and the problem is still the same.
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Mar 17, 2012
Both Photoshop CS5 (64 Bit) and Premiere Pro (64 Bit) Crash on Start up. 32 bit version of Photoshop works fine.
Here is the problem signature when they crash.
Problem signature:
Problem Event Name: APPCRASH
Application Name: Photoshop.exe
Application Version: 12.0.0.0
Application Timestamp: 4bbc5b10
Fault Module Name: CoolType.dll
Fault Module Version: 5.7.82.7602
Fault Module Timestamp: 4b980c97
[code]....
Both are referencing cooltype.dll. I ran Font Doctor on all system and non-system fonts and found no errors. Booted without Extensis Suitcase loading. Nothing works. All 32 bit programs work fine.
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Mar 17, 2013
I have CS6 and LR4.3 installed (for a while). I am not not able to Edit In LR4.3 4 photos that I wish to make into a panorama. CS6 will start to the first window and then locks (Not Responding). I have uninstalled and reinstalled CS6 and delete the preferences, all to no avail.
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Jun 26, 2009
My photoshop cs2 program has been running very well for the past year or two. I have started saving files back and forth between cs3( at school) and cs2 (at home) for a school project. All the sudden, as I was painting a background to place in my project (magic wand>move tool) my cursor becomes an hourglass, all panels become blank, and at the top is says Photoshop (Not responding). This has happened 4 times now and I have lost my work each time.
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May 9, 2009
I installed, registered, activated etc. Photoshop CS3 on my laptop today and when I went to start it up, it went to about the point where it said 'staring plug-ins...' and then I got the Program Not Responding message and it shut down, before I even got to open a file or even get to that page. I only had the blue blox with text and the grey background, then it shut down.
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Apr 12, 2009
I can't open any files in photoshop CS3 I've tried from file-open and also from the source folder rightclick open with. No joy, even File New... brings up the new file options window but when I click ok nothing opens.
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Dec 12, 2012
less than an hour after running the latest Adobe updates, Cocktail, Repair Permissions, reboot 10.7.5 dragging an 8bit background layer from a small .jpg to a simple 16bit 70MB layered file i got this for about four minutes waiting for it to generate a crash report, but it cleared in the meantime
as i've had no previous issues like this, i hope it is not something new..i also seem to have a problem with Color Settings changing, but that is before 13.0.2 (General Purpose 2 was set when i looked after this hang)
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Aug 23, 2006
I have been running Photoshop CS2 on my computer for about a month now, the full version, activated and registered. For some reason whenever I open a file, Photoshop stops responding; all it does is make a sound ("dun") sound whenever I click on the Photoshop window. The only button that works is the minimize button; I have to use Windows Task Manager to close the program.
Does anyone have any ideas what's going on and how I can fix this?
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Apr 18, 2009
I am trying to install Photoshop CS3. I am using Vista Home Premium. It appears the installation starts, but stalls and I end up with a "not responding" message.
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Apr 23, 2009
I have CS2 with Windows. It has been working perfectly but just recently some of the keys will not respond eg F7 for the layers.Also when trying to put Text on an image the text shows as a line ---------- but shows what is written in the layers comp.
Very annoying as I cannot gauge properly what I want to do.I'm not sure if it is something I have maybe altered in the set up unbeknowingly.
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Oct 19, 2008
I have just reinstalled Adobe Photoshop CS2. It appears to install okay. When you start it up it appears to start okay, the splash screen appears and goes through the start up, that disappears and the normal working page appears, but as soon as I click on any menu,tool etc. it goes blank with the top left corner of the working page showing Adobe Photoshop (not responding). I also tried a "repair" from the unistaller, but no joy.
For info:
I am working on a Dell Dimension 9150 I am running XP pro sp3. AV is AVG and firewall is Comodo. I have never been able to get PShop working on this computer, so I don't think it is a PShop problem. I have stacks of disk space, and 2Gb RAM.
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Jun 6, 2009
I replaced an older HP Pavilion (Windows XP OS) with a new Pavilion with 64-bit Vista Home Premium. Photoshop CS3 seems to install okay, but when I launch the application I get a blank screen with a "not responding" message. I've tried re-installing, updating, etc., but still get the same results. Bridge opens up just fine.Since I read that CS4 has native 64-bit support, I thought I might have better luck with that. But I'd like to be sure before I open the upgrade software package.Any thoughts, or similar experience? Also, I would probably uninstall PS3 again before installing the update since CS3 doesn't launch anyway. I don't need CS3 to be on the computer, do I, as long as I have the serial number?Thanks for any help and/or suggestions. I'm looking forward to being able to use Photoshop again, especially on the new computer (8 gb memory, ATI Radeon HD 3200 Graphics, AMD Phenom X4 9650 Quad Core Processor).
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Jul 22, 2008
The problem I have with my software is when it has finish loading and I open a new document, the cursor or arrow appears as the hand tool and no matter what other tool I try to choose it never changes. If choose to uses brushes it still remains as a hand tool. Whats up with that. I tried restoring to default settings and clearing history nothing happens.
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Mar 10, 2012
I was turning a mov. file into a gif. When I was finished I went to save for web & devices and after it finished loading... the gif couldn't be seen but a coral pink box took the space. Then I get a message stateing that Adobe CS5.1 is not responding... Then it closes down the program. I'm able to make other gifs. Even ones with more frames.They all turn out to be fine. It's just this certain one I try to make that always ends up closeing down the program. The file size is 248MB and the gif I'm trying to make only needs 91 frames. I even used the same mov. file and made a different gif from it and it worked perfectly! I've tried reinstalling but that didn't fix anything.
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Nov 27, 2013
Even when selecting a default brush my brush stroke is not at all similar to the shape (slowly widening and then tapering off 'ie default preset') even when shape dynamics is turned on, as you can see in the photo. I'm certain it's not due to my tablet, as the sensitivity works fine in other programs. I am currently using CS5.
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Feb 29, 2012
I'm trying to reinstall Photoshop CS3 from disc. Everything looks like it installs smoothly, but when I try to launch PS, it just hangs with a grey background and finallly says "not responding". I've tried to hold down ctrl-alt-shift to get the preferences menu, but nothing ever pops up. I also looked in AppDataRoamingAdobeAdobe Photoshop CS3Adobe Photoshop CS3 Settings but there are no files located in this dir.
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Sep 21, 2012
I have installed photoshop CS on a Dell Latitude e6520. The installation completes successfully and I was able to active the product via the telephone. However when I go to launch the product it get all the way to the work area and then when I attempt to click anyhwere in the application it says "Not Responding" and then closes the application.
I have updated the nVidia Driver thinking it maybe a grahphics driver issue but still no luck. I have already uninstalled and reinstalled the product about a dozen times with no luck. What can I do to fix this problem.
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Oct 9, 2012
When I activate liquify, there is no feedback in the editor/preview window. The blue OK button blinks as if its refeshing... but nothing ever happens---even if I wait for several minutes and even if its a simple lo res file. If I click OK, the effect is applied to the original image.
I have read other posts and tried deactivating "use graphics processor" but no change.
I have a 2010 12core macpro and the ATI Radeon HD 5770 1024 MB
I cannot seem to find info on ATI mac drivers--assuming there is a needed update. But from what i understand, graphics drivers are included in the OSX installation and updates.
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Jan 31, 2009
for no explicable reason PS3 has stopped responding to a variety of commands and particularly to 'print'. I have tried uninstalling/reinstalling
both photoshop and the Epson printer software - all to no avail. Could the problem lie with the Operating system which is Windows Vista Home Premium and if so how should I best proceed ?
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Sep 13, 2004
Does anyone else have a problem with the tools not responding in the tool pallette? I have a problem with my tools randomly not responding when I click on them. Specifically the replace color tool and the blur/sharpen tools. I purchased this upgrade of PS CS about three weeks ago and everything worked fine at first, now the tools pallette is giving me problems. I tried reloading the program again and changing the properties, but neither works. I have windows XP installed.
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Sep 20, 2012
I have elements 5. I know its old but I hardly use it so im not ready to upgrade now. Im trying to use offset. It brings up needing to simplfiy so I do but once I get in to the area to change the numbers it freezes.
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May 29, 2012
Elements 10 in editor "not responding". Uninstalled and installed ... still same problem. Was working perfectly for 3 weeks until today.
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Dec 11, 2013
We have been using Lightroom 4.2 with our Canon camera for over a year. We uploaded some pictures on Friday and it worked as usual. We tried uploading pictures on Sunday and lightroom does not respond. We keep getting an error message stating "Adobe Photoshop Lightroom 64-bit is not responding. If you close the program, you might lose information". Nothing changed with the camera settings or lightroom. After we couldn't get it to upload, we updated to lightroom 4.4, and it still doesn't work.
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Jun 16, 2013
I have installed a new hard drive and reinstalled CS5 from CD. Now every time I try to download updates I get a message 'The Update server is not responding, please try again later'.
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Dec 15, 2012
I want to upgrade to ACR 7.3. When I select help > updates, I get the message: "The update server is not responding. The server might be offline temporarily, or the internet or firewall settings may be incorrect." I could update Lightroom to 4.3 flawlessly. I use Avast Antivirus, but when I disable Avast it doesn't work.
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Oct 31, 2012
System is Windows xp pro 32 bit with 3GB ram. Cannot save or even close out photoshop. Need to end task and start over again. Sometimes documant will be recovered sometimes not.
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Oct 18, 2012
When trying to use the Photoshop cs6 trial the program stops responding. I have uninstalled a couple of times and nothing changes.
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