Photoshop Elements :: Screen Freezes And Sometimes Dropping Out Completely
Jul 9, 2013
I've just purchased a new HP P6-2469ea - uk desktop pc running Windows 8. There appears to be some compatibility problems with Elements 10. Other programs: iTunes. Office and the reinstalled apps etc are fine but when elements 10 is loaded the CPU usage rockets to sometimes over 90% and consistanty remains at 25% when just sat in organizer. This results in the cursor stuttering and on occasion the screen freezes and sometimes dropping out completely. HP believe it is a compatibility problem. Same program combinations work fine on Windows Vista (64bit) and a macbook pro with Apple's current operating system.
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May 16, 2013
I use Photshop Elements 11. When I save a file in Editor mode after amending the photo, the screen freezes and I have to reboot the software.
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May 21, 2012
I have purchased CS6 and I am having problems with the 64-bit version. After I open it completely freezes and I have to force close it. This happens every time I open it. I have tried uninstalling and re-installing it multiples times. I didn't have this issue with CS5. I am running this on a Mac 10.6.8, Processsor 2.8 with 8GB memory.
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Mar 14, 2014
When I click on the PS 10 the organizer rectangle comes up, but, when I click it the blue screen freezes at the initializing model point and won't go to the list of albums. But, if I click on the Edit, instead, the blue screen goes to the full page with its fix tools. If I click on show items in the bin the whole list of usable albums comes up. I have run every fix and scan I can think of. Premier elements does the same, but, CS6 is fine.
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Sep 25, 2013
I have been using some tools successfully, but now when I try to use the Healing, Tool, Patch, Type and some others, the image drops off the screen as soon as I place the tool onto the screen. Then I cannot work on the image.
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Feb 14, 2013
When slideshow selected from organiser first slide is displayed then screen freezes. Windows 7 64 bit
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Sep 9, 2005
Photoshop CS freezes on splash screen. I have been using this since CS first came out without problems. Now it will not go beyond the screen and locks up with 100% CPU usage. Athlon Barton 2500 w/2G Corsair Ram, 2 - 160G Seagate 7200 HD's configured with Raid +1. All other programs work normally...just PSCS
Should add that I have uninstalled CS and reinstalled it. I have also removed each 1G stick of Ram and tried it...then swaped the other stick...
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Oct 11, 2012
I am trying to stack a number of TIFF images. When I start the process, I cannot minimise the window or hot key into any other. I can get to other processes via the Start button but once up, they stay up unless I load something else on top of them. Left to itself, it can stay like this for several hours. It has got worse over time and the function has become unusable.I am using Photoshop CS5 64 bit. The computer runs Windows 7 64 bit SP1.
Intel Core i7 860 2.8 GHZ Processor
16 GB RAM
ATI Radeon HD 5450
Task Manager says I am using 12% CPU and 28% RAM..The status alternates between 'running' and 'not responding'..I am not running any other applications.I am thinking that I do not have Photoshop set up properly.
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Jul 30, 2013
Every time I click on an option in Photoshop CC, the menu button freezes on-screen. I will attach some images to better illustrate the problem. This is my screen after opening and closing a file. The respective part of the menu stays frozen on screen:
After clicking on a plugin button under the "Filter" menu:
It happens every time on any button. The only way to clear the screen -ahem, the only way that I know of- is through the screen resolution panel. I just have to switch to a different resolution back and forth and it works. The thing is, this bug will come back as soon as I use the menu, which is, well, very often since I rely heavily on some plugins or actions with no shortcuts.
I have Windows 7 64 bit, an ATI Radeon HD 6500M video card and a Wacom Bamboo Tablet.
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Dec 29, 2011
I have just installed VSx4. I successfully made a project, and saved it, but when I go to the 'Share' stage, I cannot burn a DVD. All the steps complete, including preview, but when I click Burn the screen freezes at commencement, showing 3% complete and 'converting title'. Only the Cancel button appears active, but clicking on it yields no result. I noted that the DVD writer line on the menu, despite showing correct information, appeared greyed out. To exit the program and abort, I have to use Windows Task manager, which then tells me the program is waiting for a response from me - but there is no menu or screen I can find of this nature. I have to force closure with Task Manager.
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Mar 5, 2012
I am using AUTOCAD LT 2012 on Apple computer with Parallels and Windows 7 - 64 bit.Use LT in Windows program. Use Classic screen as I am still learning 2012 version.
When I select the QuickCalc button on the top ribbon - the screen freezes/locks up.Have to reboot to get out of file and recover the file. This has now happened twice.
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Aug 8, 2013
I'm running Revit 2013 on Parallels 8 (Windows 7 x64bit) on a Macbook Pro, it has been working fine for over a year untill today as it freezes on the startup splash screen and the 'SECSplashwnd' becomes non-responsive. Nothing significant has been changed as it was working fine 8 hours ago.
I have tried repairing the Revit installation, restarting windows and mac, uninstalling Microsoft Framework and reinstalling. Problem Details:
Description:A problem caused this program to stop interacting with Windows.
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Jan 2, 2013
I'm doing a drag and drop. I'm working on how to check whether the user has dragged and dropped the elements correctly or wrongly in order to display the corresponding animation. That means, all the same type of animals have to be placed together in the same row in order for the animation to display a "correct" feedback, and if the user placed it in the wrong order, it will display the "wrong" feedback. There are 3 types of animals: birds, snakes and insects. The "feedback" animations is in the "feedback_sym".
I have placed a "Reset" button on stage, but it does not appear even after changing the positions on the "Elements" column.
Here is a link to my folder. [URL]
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Jan 2, 2014
Just started a pen tool exercise in illustrator, at some point while using the pen tool I don't know why or how it happens but my screen stops "updating", "refreshing" or "drawing" while I drag it with the hand tool. What I mean is that if I start dragging with the hand, the rulers move as normal, but anything inside just stays a still picture and only when I release the mouse button is the screen changed to where I have dragged. Although the very edges of the artboard/workspace near the rulers behave normaly, I can see bits and pieces flying past there, but it's like there's this big square at the center of my screen that is a still image.
The problem is only inside Illustrator, the rest of my computer and screen behave normally.
I am using Windows XP SP 3, all updates 'n' stuff.
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Nov 11, 2013
When rendering a Video, first AE is ultra-slow, then the Screen starts to flicker, then several AE Icons appear in the Taskbar and than it freezes...
System: Windows 8 on Intel i7 3930 with 32GB Ram, 2TB SSD and AMD Radeon HD 7970m... latest drivers installed...
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Jan 24, 2013
From time-to-time, I seem to have had a temporary printing issue with Photoshop Elements 8, whereby the photo I was trying to print would not be printed completely, but part of it would be cut off, as if the printer's print-head would not be receiving the data from Photoshop past a certain point in one particular plane.
Up to this morning, I had never encountered any printing issue with Photoshop CS6, which I have had, and printed with, for the past 6 months or so. This morning, however, I encountered the same issue, for the first time, using Photoshop CS6. It is now printing properly again, but why do I occasionally encounter this with either software?
When I normally print, I like to print photos to exact sizes, but which vary greatly, and so I prefer the technique of creating a new blank A4-sized document and dragging my photo into this document and, by using Free Transform, size the photo to my exact requirements, before printing onto good quality A4 glossy or sometimes matte paper.
What happened this morning was that, using the technique above, I was trying to print a very small passport-sized photo over to the right-hand side of a sheet of A4 paper, with the blank document in the portrait orientation. My photo was only partially printed, and cut off past a certain point in the horizontal plane. By dragging my photo further towards the centre of the blank A4-sized document and reprinting onto the same sheet of A4 worked fine. After experimenting a little by printing the photo in various places on the same sheet of A4, I discovered that the photo was not printing past a certain point, in the horizontal plane, towards the right-hand side of the sheet of A4.
This cut off point was consistent in every printing attempt. There was a certain point to the right-hand side of the sheet of A4, where, in the horizontal plane, it would simply not print past. By measuring this cut off point in the horizontal plane, it is 4.8cm from the right-hand edge of the sheet of A4, in its portrait orientation.After resetting all tools, turning the PC and printer off and then on again, launching Photoshop CS6 and retrying, it seems to be printing correctly again, and I am able to print my photo anywhere on the sheet of A4, without anything being cut off past a certain point.
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Feb 23, 2014
Just upgraded from PSE9 to PSE12 and in the media browser the dates and star ratings are not displayed. How can I get them back?
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Sep 15, 2012
How do I get a completely black background ???
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Oct 29, 2012
I have used PSE9 Organizer for some time....when I opened it tonight there is nothing on the right side, but on the left side is a column with list of all the folders in my Picture Library. Tags and albums are all gone.
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Mar 6, 2014
I am having constant issues with PSE 12 crashing and support is absolutely worthless and non responsive.
I want to manually completely remove PSE 12 in order to attemp to re-install it. Where can I find the complete steps to manually remove PSE 12?
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Nov 20, 2013
When trying to place an image into a new document in photoshop elements 12, I select all-copy-paste the image (or even drag it) over to the new doc created. However, when I do this - the image does not paste in at the same size. It typically shrinks down in size. Do I have to save the file, close out and then open the new doc and PLACE it in the document in order for it to keep size? There must be a better way to do this. Basically, how can I drag a photo that is 4x6 over to a new doc while keeping the size at 4x6.
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Nov 15, 2012
I created a slide show in Elements 9. the show worked normally when viewed as a slide show, but when saved it as a wmv file, some of the pictures were completely black. How can I correct this ?
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Jan 1, 2014
I have Photoshop Elements 8 and just recently it changed a bit. When on the active tab (any tab) the background outside my working space is completely black instead it's usual gray. I don't know how it happened but I would like it back to normal. I've attached my screenshot below.
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Jan 5, 2013
I am trying to import my photos from my pictures library and the program freezes at 82%. I have windows 7 64 bit, 8 gig ram, 750 gig SSD combo drive.
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Jun 4, 2013
Whenever I try to use any functions related to layers, the entire program freezes -- I can't even exit without using control/alt/delete.
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Aug 1, 2007
I have the minimum requirements on my system, I have reinstalled (twice) with the proper rebooting afterwards, etc.,
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May 24, 2013
My Photoshop Elements freezes up after 30 seconds to 3 minutes of use. What can I do to fix this?
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Jun 2, 2013
I have loaded photos into Organize but I cannot transfer from Organize to Edit without the whole system freezing up. The cursor is a hand... I can't even get that to work....and then I can't close the page. I just purchased (a download) this upgrade from Elements 6. That wasn't so terribly user-friendly, but Elements 11 is a nightmare!
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Nov 8, 2013
I am working in Photoshop Elements 11 on a Mac. Every time I use the text tool, the program freezes and I have to force quit. I read this might have something to do with a font problem. I have deleted fonts that came on the Mac and also downloaded other fonts.
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Jul 22, 2013
I have a MAC and have installed PSE 11 successfully. I'm working on a birthday project and everytime I try to add text, the whole thing freezes. I force shut down as it's the only thing to get me out of it, and reboot, and it does it again, and again and again.
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Nov 20, 2012
Photoshop Elements 11 freezes after selecting images in the tray and then selecting Photomerge/Group Shot or Photomerge/Scene Cleaner. The program does not respond and then exits after Windows checks for a solution. I tried this with 2 images of size 3000x2000. The system is Win7, Intel i5, 8GB RAM, 10GB free SSD and >500GB HDD (set in Edit/Preferences).
Since the app freezes immediately.
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