Photoshop Elements :: 10 Organizer Won't Open Or Crashes Shortly After Opening?
Sep 1, 2012
Every time I open Photoshop Elements Organizer it either crashes before opening or very soon after. I am able to use the editor, but not the organizer. I ahve removed all older versions, disabled my anti-virus software, and have uninstalled and reinstalled the program several times with no luck. I have a Dell Laptop with windows 7 - 64 bit operating system and dual quad processor. I have used several versions of Elements and have never had this problem before. The last version that I had installed and worked was version 8.
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May 25, 2013
I have about 35000 pictures with avg size of 7Mb and use a single catalog to manage these. I created chronological albums by filtering on 6 month time periods, i have about 16 of these. When I created this initial setup, the organizer was working fine. not since then. e.g.:
-When I'm trying to download new pictures from my camera, I can open the Photo downloader program, it detects the camera and the pictures on it, I can set to location to download to, but none of the other settings, like 'Rename Files' and the Get Media button doesn't respond, even though it looks active.
-When I try to browse through my albums, I can select one, but then the application becomes unresponsive and I cannot get it to do anything anymore.
I'm also observing continuous harddisk activity and the Windows Task Manager is showing that is caused by the PSE Organizer.
I'm running Windows 7 64bit, have 8Gb memory, and 2 Xeon quadcore 2.33 mhz processors
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Mar 25, 2014
I am using Photoshop Elements 12 on a new Mac using OS X 10.9.2 Mavericks. The Organizer crashes frequently while I am browsing single images and using the direction arrows to look at the next image. It will also crash when I browse the thumbnails and enlarge a single image in the organizer. There are about 26k images in my library. Some are on an auxiliary drive. I have stacked the images into about 450 stacks to try and cut down on system workload. This problem can occur with only a few hundred images in the organizer from a new download. My system has 8 GB Ram and 1 Terabyte drive which is a combination hard and Fusion drive. The crashes do not occur on every image which is enlarged, just enough to make this process very frustrating. The system restarts quickly, but I have to find the image again and it usually crashes a few more times on the same image. Last week, it took two hours to select three images for a competition and the system crashed at least a dozen times.
I have not lost any data. I have been sending the reports to Adobe. So far I have sent more than 60 reports with no automated suggestions. I am finding this product unstable and unsatisfactory.
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Nov 30, 2012
Photoshop Elements 9 - 11: I thought that, maybe, with the new version out that Adobe would have fixed the organizer 'disappearing act', but I guess not. Finally, when you start Photoshop Elements 11 the organizer actually appears without you having to shut the program down and start it two times. Now, with Photoshop Elements 11, try to minimize the organizer and you can't get the screen to restore either by clicking on the icon on the start bar or by right clicking the icon and then selecting restore. You, AGAIN, have to shut the program down and start it back up again.
Windows 8.0, 16gb RAM, 4GB Video RAM, plenty of HDD storage on solid state HDD, plenty of processing power.
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Feb 26, 2013
Photoshop Elements 8 crashes when trying to start Organizer. Funny, that starting the Photoshop Editor is not a problem and works fine.I reinstalled the software and then installed it again, but had no effect.
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May 10, 2013
PSE 8 will not print. Two printers are installed by windows 7, B/W and Colour. Read support from Adobe about PSE 8 Organizer a to get a print job done but no PRINT box to select. By Right clicking on photo print shows but crashes Organizer. Have sent a description back. PSE 8 was reinstalled after HD changed to SSD. Was reactivated after install.
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Dec 2, 2012
EVERY time I try to load Photoshop Elements 10 Organiser it crashes "Elements 10 Organizer has stopped working". It is unusable. Is there a patch or something I can load? I will contact Adobe but I'm out of hours at the moment. In the meantime hunting on forums and internet has revealed to me others who have had this problem but no solution. I am using Windows 8 with 8GB RAM on an Intel i7 processor.
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Jan 11, 2014
I have Photoshop 11, running it on Windows 7. It has worked for about 18 months, but now system crashes on the welcome screen every time I click on the Organizer button
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Oct 28, 2012
I select the photo, click next and program instantly crashes.
Further email attachments does not work. Brings up an email window which i've not seen before and says no email account assigned. Yahoo is my default client.
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Oct 22, 2013
I have thousands of carefully organized images in my organizer. I moved the files (no I didn't do this with the software as I didn't know that was an option . . i've moved files countless times in the past with no issue). With this move, my catalog is frozen. I can reconnect many of the files. But on random files, the catalog freezes and will not reconnect. I have to restart and try again (which generally does not work). I tried moving the photos back and starting over, but that has not solved the problem. The catalog and software is now largely useless
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Jan 26, 2013
I cannot start printing through neither CTRL+P, nor the context menu nor the menu. Organizer always crashes. This was not the case with PSE 10 and using the same printer.
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Dec 4, 2013
I'm running Elements 12 on a Macbook Pro with 16GB RAM and Mavericks OS. I find that Organizer stalls and/or crashes when I browse photos. I'm shooting mostly in RAW. Is Elements and/or my Mac not robust enough to handle the file sizes involved?
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Mar 9, 2014
When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files. When I debug it I get:
Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
Is there a way for me to import m2ts files successfully? If not, then is there a way to skip importing these files.
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Nov 15, 2012
just downloaded trial version on mac, running mountain lion, when I select an image in organiser and click open in editor the editor opens but doesnt load an image.
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Apr 8, 2013
I have Elements 11, using windows 8. When I am in the Editor mode I can't open the Organizer, I get a message that elements isnt working and needs to shut down. I also can't get a picture I am looking at in the Organizer to pop open in the Editor without first going to the Editor and opening it from there.
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Oct 7, 2013
First time opening organizer in PSE 12, just bought and installed. On Windows 7. Previously had PSE 8. Told it to convert catalog, but every time it opens, it starts doing the face recognition process, and promptly crashes. Have tried the first few solutions in this thread: [URL] Stopped at entry #6, as I could not find the folder they were describing. And I am not interesting in downloading sqlite.
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Sep 28, 2013
I am using PSE 11 & Windows 7. Was working just fine. I opened up some RAW photos through the organizer; selected a file to view, and clicked on editor > photo editor to open and edit it. This worked fine, too. It would open in the RAW editing window first (where I make the RAW adjustments like exposure, etc.) and then I'd click open image and edit in PSE 11 just like I wanted to.
I did this for several photos, got up to go to the bathroom, and came back to my cat on my laptop keyboard. Of course.
Now, after rebooting, reopening PSE, rebooting again,I cannot view my photo in the editor. I go to PSE organizer, find my RAW photo, and click on editor > photo editor just like I used to. It flashes "edit in progress" just like it should, flips over to the empty PSE 11 window, and just sits there. Empty. The photo's not showing up.
I've clicked every button/setting/menu I can find. In the bottom toolbar there's the option "show open files" or "show files selected in organizer". When I click "show files selected in organizer", a tiny preview of the photo I'd selected shows up in the lower toolbar, but not in the main gray workspace. Taunting me. I've click-dragged, right clicked, etc. when I just try to open the file from PSE, instead of going through organizer, it doesn't work either.
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Mar 9, 2014
My pse10 organizer just stopped opening. crashed.Have been working with organizer for years.
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Feb 25, 2013
organizer crashes in photo mail at select frames screen
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Jun 10, 2013
I just installed photoshop elements 11 on my Mac and am receiving an error when opening the organizer. It is stating that online services could not be initialized and that I need to reinstall. I tried that and it is still coming up. What do I do?
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Dec 4, 2012
Error message:
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
I've tried re-starting my computer....
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Feb 19, 2014
A few months ago I bought and downloaded Photoshop Elements 12 from Adobe's website due to my Elements 8 crashing before it opens. For about a month it worked fine, but when I clicked on the logo Elements 12 wouldn't open. I would right-click my images and try to open them in Elements 12 but a window would pop up saying "Photoshop Elements 12 Editor has stopped working" (I use Windows). Using Safe Mode I fixed Elements 12 so that the window appears where I can click between Organizer and Editor. Organizer works fine, but when I click editor the loading bar appears and the "Stopped Working" screen would appear again. how I can use Editor on Elements 12 again?
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Oct 6, 2010
Since a day or two my PSE 8 crashes when i want to save or open a file.It just closes without a crash reporter.
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Jan 3, 2014
when i open elements it defaults to editor.. I need to open organizer
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Feb 28, 2013
organizer wont open
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Dec 19, 2013
Elements 12 will not open but Organizer will.
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Dec 15, 2013
PSE12 photoshop side is working fine, but the organizer won't open. I says there is a problem. I have updated the OS system and Adobe software and it still isn't working. I spent a long time editing a photo and now have nothing to show for it.
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Jan 30, 2014
I have just purchased and installed Elements 12 and it will not open Organizer at all.
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Oct 8, 2012
If I decide not to buy 11 after trial, will I have to import new photos into the old catalog file?
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Sep 29, 2013
I have been using Photoshop Elements since July without any problems. Now the Organizer will open but the editor will not. How can I fix this?
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Feb 26, 2014
editor opens but organizer doesn't in elements 12
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