Photoshop Elements :: 9 Organizer Crashes - Can't Reconnect Files
Oct 22, 2013
I have thousands of carefully organized images in my organizer. I moved the files (no I didn't do this with the software as I didn't know that was an option . . i've moved files countless times in the past with no issue). With this move, my catalog is frozen. I can reconnect many of the files. But on random files, the catalog freezes and will not reconnect. I have to restart and try again (which generally does not work). I tried moving the photos back and starting over, but that has not solved the problem. The catalog and software is now largely useless
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Jul 12, 2013
After wiping my hard drive, re-installing all the programs & files, Elements Organizer does not have any of the catalogs or data I have input on thousands of pictures. There must be a file with all the data to reconnect the photos to the data in Elements9.
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Jun 9, 2013
I seem to have made the mistake of moving several images around outside of Organizer and now they are lost - or disconnected. I've tried the Reconnect feature and after running for nearly an hour not a single image has been reconnected (I need to reconnect over 500!). I've tried to manually browse but where to look for them. I am a Mac user, and I do have these images backed up on an external drive.
How do I get my images back into Organizer??
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Mar 9, 2014
When I import my collection of images and videos using "Import / From file and folders...", Photoshop Elements 12 Organizer crashes when importing one of my .m2ts files. When I debug it I get:
Unhandled exception at 0x1543025B (mc_demux_mp2_ds.ax) in PhotoshopElementsOrganizer.exe: 0xC0000094: Integer division by zero.
Is there a way for me to import m2ts files successfully? If not, then is there a way to skip importing these files.
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Oct 9, 2012
How do i reconnect missing files without deleting them from catalogue
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Aug 2, 2013
How do files become disconnected and how do I reconnect them all?
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Apr 20, 2013
Even though I select All Files or all the files listed as missing, or even individual files, when I click on Reconnect I get the message "No files selected". How do I get beyond this to reconnect the missing files?
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Apr 20, 2013
PSE 10 Organizer on MAC OS LION 10.7.5 - Suddenly yesterday ALL of my photos are "missing" according to Organizer. I can view all of the thumbnails, but there are yellow question marks in the upper left of each thumbnail. Click on the thumbnail and it starts searching for the missing file. I have multiple catalogs, and the same problem is showing up with them as well. Using reconnect results in a message indicating the file already exists in the catalog. The physical photo files are on the hard drive, and are viewable using the File Finder and Preview.
Properties points to the correct folder on the hard drive. Nothing has moved. I tried "fixing" and "optimizing" the catalogs, but it says no problems found and nothing changes. I tried adding new photos to the catalog using FILE>GETPHOTOS FROM> FILES OR FOLDERS. The files were added to the existing catalog, but upon viewing the new thumbnails, Organizer says they are missing also. I ran another test where I created a new catalog and added some of the same photos that are already in the other "non working" catalogs. The new catalog seems to be working fine. I have 10's of thousands of photos, all categorized the way I want them.
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Oct 9, 2012
How do I reconnect missing files without deleting them from catalog?
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Jan 2, 2013
I have moved a catalog of 150'000 pictures (with associated pictures) to from an iMac to a new Macbook Pro. I used (in Elements 11, same version on the old system) "reconnect missing files" to update the path to the new location. Most files did reconnect perfectly. However, some of them cannot be reconnected. The message I get is
"The files cannot be reconneceted because the file already exists".
The reality is that the same file does not exist. Only an identical named file in a completely separate directory path form another year is present (I use more than one camera and the filenames start all at DSCN001.jpg). How can I fix this, otherwise I cannot complete the transfer of the library.
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May 20, 2013
Moved back catalog of photos from an almost full internal hard drive to a new larger external hard drive. Elements Organizer is now unable to locate tagged photos on the new hard drive. Is it possible to re-connect the photo tagging?
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Mar 25, 2014
I am using Photoshop Elements 12 on a new Mac using OS X 10.9.2 Mavericks. The Organizer crashes frequently while I am browsing single images and using the direction arrows to look at the next image. It will also crash when I browse the thumbnails and enlarge a single image in the organizer. There are about 26k images in my library. Some are on an auxiliary drive. I have stacked the images into about 450 stacks to try and cut down on system workload. This problem can occur with only a few hundred images in the organizer from a new download. My system has 8 GB Ram and 1 Terabyte drive which is a combination hard and Fusion drive. The crashes do not occur on every image which is enlarged, just enough to make this process very frustrating. The system restarts quickly, but I have to find the image again and it usually crashes a few more times on the same image. Last week, it took two hours to select three images for a competition and the system crashed at least a dozen times.
I have not lost any data. I have been sending the reports to Adobe. So far I have sent more than 60 reports with no automated suggestions. I am finding this product unstable and unsatisfactory.
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Nov 30, 2012
Photoshop Elements 9 - 11: I thought that, maybe, with the new version out that Adobe would have fixed the organizer 'disappearing act', but I guess not. Finally, when you start Photoshop Elements 11 the organizer actually appears without you having to shut the program down and start it two times. Now, with Photoshop Elements 11, try to minimize the organizer and you can't get the screen to restore either by clicking on the icon on the start bar or by right clicking the icon and then selecting restore. You, AGAIN, have to shut the program down and start it back up again.
Windows 8.0, 16gb RAM, 4GB Video RAM, plenty of HDD storage on solid state HDD, plenty of processing power.
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Feb 26, 2013
Photoshop Elements 8 crashes when trying to start Organizer. Funny, that starting the Photoshop Editor is not a problem and works fine.I reinstalled the software and then installed it again, but had no effect.
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May 10, 2013
PSE 8 will not print. Two printers are installed by windows 7, B/W and Colour. Read support from Adobe about PSE 8 Organizer a to get a print job done but no PRINT box to select. By Right clicking on photo print shows but crashes Organizer. Have sent a description back. PSE 8 was reinstalled after HD changed to SSD. Was reactivated after install.
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Dec 2, 2012
EVERY time I try to load Photoshop Elements 10 Organiser it crashes "Elements 10 Organizer has stopped working". It is unusable. Is there a patch or something I can load? I will contact Adobe but I'm out of hours at the moment. In the meantime hunting on forums and internet has revealed to me others who have had this problem but no solution. I am using Windows 8 with 8GB RAM on an Intel i7 processor.
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Jan 11, 2014
I have Photoshop 11, running it on Windows 7. It has worked for about 18 months, but now system crashes on the welcome screen every time I click on the Organizer button
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Oct 28, 2012
I select the photo, click next and program instantly crashes.
Further email attachments does not work. Brings up an email window which i've not seen before and says no email account assigned. Yahoo is my default client.
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Jan 26, 2013
I cannot start printing through neither CTRL+P, nor the context menu nor the menu. Organizer always crashes. This was not the case with PSE 10 and using the same printer.
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Dec 4, 2013
I'm running Elements 12 on a Macbook Pro with 16GB RAM and Mavericks OS. I find that Organizer stalls and/or crashes when I browse photos. I'm shooting mostly in RAW. Is Elements and/or my Mac not robust enough to handle the file sizes involved?
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Sep 1, 2012
Every time I open Photoshop Elements Organizer it either crashes before opening or very soon after. I am able to use the editor, but not the organizer. I ahve removed all older versions, disabled my anti-virus software, and have uninstalled and reinstalled the program several times with no luck. I have a Dell Laptop with windows 7 - 64 bit operating system and dual quad processor. I have used several versions of Elements and have never had this problem before. The last version that I had installed and worked was version 8.
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Feb 25, 2013
organizer crashes in photo mail at select frames screen
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Sep 10, 2012
Trying to import Nikon NEF-files into Organizer is not possible. I get an error message "Not a valid filename" or "xxx.NEF wil not be imported as it is not a valid file format". I did update Organizer, but that did not solve the problem.
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Oct 2, 2013
This is what I get. These are new photos from my card reader. They download correctly in iPhoto.
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Apr 28, 2013
I download files from the card reader with the Organizer GET PHOTOS. It creates thumbnails, makes new folders in My Pictures as usual. When I try th open a thumbnail I get a lost file error. The Organizer can see all files in My Pictures but the ones that it just created.
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Sep 13, 2013
Am I able to sort files by name in elements 11 organiser?
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Sep 4, 2013
I have Adobe Photoshop 8.0. I cannot view my Panasonic Lumix .mts video files from the organizer. What do I need to do to be able to view my video files?
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Nov 22, 2012
What file do I get rid of to dump the organizer and start over again? It trys to hitch me back up to files that are not there and it gets exasparating to try to put it all back together again.
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Dec 8, 2013
I am trying to delete files in the photoshop organizer (version 12) but keeping the message, "The requested operation could not be completed because the catalog is currently locked by another process." It won't let me add new photos to the organizer either.
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Apr 15, 2013
I use Photoshop Elements 8 and the Organizer which I find useful in sorting and saving specific images as my wife is an wildlife photograophre and I like to add images to specific files on the right hand side. ie one for plovers another for reptiles etc.
I lost sight of all the files so cannot add further images that I still have to 'organize'.
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Nov 30, 2012
I am using element 9 and am having problems importing files into the organizer . It has imported most of my images (jpg) from other folders. One folder does not import. I get a message saying the files are not supported or already imported. All the files are jpg's and none have been imported. I have changed the names of some of the files and then they get recognized and imported. Is there a maximum character name for files? How can I tell what files are not supported? The pop up window giving this information is so small I can't read the list. I removed anything from the folder that was not a jpg in case the import process stop when it encounters a file it does not recognize.
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