It had been working fine up until today. I have not made any changes or updates with my computer. It is version CS4, I am on Mac 10.5.8
I tried de-installing and re-installing, did the 11.1 update, still won't open. It crashes before the photoshop template even appears.
CC Applications PS, Illustrator, Adobe Acrobat Pro will not launch in newly installed Mountain Lion OS on Imac Platform. Attempts to launch and run CC applications results in Configuration Error: 213:5. Further, On board PS and Lightroom applications fail to Launch. CS5.1 install CD (DVD) ejects and will not install. The installed CS5.1 Photoshop failed. Attempted downloads. No luck still could not launch. Attempted to re-install from Adobe installation Disc ...Disc is ejected after 3 or 4 minutes.
View 2 Replies View RelatedHave CS3 photoshop on Windows 7 platform that crashes when loading jpg from email. It installs fine and then on several occassions when opening an email photo, it will freeze and gives message Licensing for this product has stopped working You cannot use this product at this time and must remove and install again
View 1 Replies View RelatedEvery time I open Photoshopp CC on my Mac Pro (8-core, 32Gb RAM) I get the spinning beachball of death and the app is completely unresponsive. I have logged out and back in to the CC to no purpose. I am completelt fed up with continually beta testing Adobe's software and paying through the nose for it.
There is also no crash log generated, nor an opportunity to submit one.
One of my users has had Photoshop CS6 installed pretty much since launch with no issues, however since last week just after launching a Windows error report pops up informing the user that it has crashed, however if the user simply moves the error report window to one side Photoshop will continue functioning normally, but as soon as "Don't Send/Dubug/Send Report" is pressed Photoshop closes.
Below is the error information taken from Event viewer - The machine is running XP SP3, 3GB RAM and an ATI Radeon HD 3600 Graphics card.
Faulting application photoshop.exe, version 13.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 68 6f ure pho
0018: 74 6f 73 68 6f 70 2e 65 toshop.e
0020: 78 65 20 31 33 2e 30 2e xe 13.0.
[code]...
Updating the graphics driver.Reinstalling the applicationClearing PS preferences. Nothing on the machine has changed that I could see.
I was using an Adobe free month trial of CS6 Production Premium about one month ago, before I purchased it for keeps. Photoshop was working fine.
Ever since registering my CS6, though, whenever I try to launch Photoshop, it gets as far as "Measuring Memory", then crashes with a message "An unexpected and unrecoverable problem has occurred. Photoshop will now exit." There is no crash report (at least, not that I can find).
An Adobe technician on the phone suggested I try upgrading to Mountain Lion, but nothing I've read on similar problems said upgrading is a viable solution. Plus, I'm not too impressed with a troubleshooting tip that involves paying money for a package of improvements which are irrelevant to me, and will probably be accompanied by other drawbacks.
I've tried fixing my preferences, uninstalling and reinstalling... No dice.I'm running CS6 on my MacBook Pro, OS X 10.6.7, with a 2.53 GHz Intel Core i5, and 8 GB of RAM.
I have two Macs, a late 2012 MacBook Pro and a 2009 iMac, both installed with Creative Cloud and running Mavericks. The MBP is doing great. No issues whatsoever, and it is my main machine these days.
However, Photoshop CC is crashing on launch on the iMac every time. I can't use it at all there. Here is the top of the crash log, leaving off everything from "Binary Images:" on...
Process: Adobe Photoshop CC [2380]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: Adobe Photoshop CC [2380]
User ID: 501
[code]....
If I enable Suitcase Fusion 5's auto-activation plug-in for Photoshop CC, the app crashes on launch. If I disable it, Photoshop launches, and performs, normally. The Extensis plug-ins for InDesign and Illustrator work without issue. I've contacted Extensis.
My software and OS are all current; I'm using a 17-inch, mid-2009 MacBook Pro with Processor: 2.8 GHz Intel Core 2 Duo, Memory: 8 GB 1067 MHz DDR3, and Graphics: NVIDIA GeForce 9600M GT 512 MB.
I leave the plug-in deactivated and simply open fonts manually, but I'd really like the Extensis plug-in to work as expected. Desperate for a solution, or at least an understanding of the incompatiblity.
Could not initialize Photoshop failed to initialize CoolType..... photoshop cs6, upon launch.. crashes with this error..
View 3 Replies View RelatedI have had this problem intermittently for years with different versions and different computers, but this time it is not going away. I need to use the 64 bit version for large files, but it keeps crashing in several different ways.
1- I open the program from the desktop. It shows the spash screen, shows the workspace for a couple of seconds, and then crashes with the message:
Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.1.0.0 Application Timestamp:4d90d339 Fault Module Name:StackHash_8d67 Fault Module Version:0.0.0.0 Fault Module Timestamp:00000000 Exception Code:c0000096 Exception Offset:0000000078e650ac OS Version:6.1.7601.2.1.0.256.48 Locale ID:1033 Additional Information 1:8d67 Additional Information 2:8d672743ada8a2e1e75c51ac7051c8c2 Additional Information 3:354b Additional Information 4:354bf194360e47150cf5d5ca4e71d674
I am using the latest version.My video card drivers are totally up to date.I am using a decent computer with 16 gig of ram.I am opening the program as an administrator.I have reset the prefrences too many times to count by deleting the prefrences and holding down ctrl+alt+shift at startup.
2- If by some wild stretch of the imagination I get the program to start with totally cleared prefrences and running as administrator then the program will crash about 75% of the time when using "Save As".If I try to do anything special like create a new folder to put the file into then the chances of a crash increase greatly.
3- If I try to open up a file from Lightroom, even if the files are opening every other way, Photoshop will crash very often.
What is going on here? I have made no changes to my computer, have not installed any new programs, and, as I stated earlier, have everything updated. I even stopped using plugins a long time ago because I did not want to take the chance that it was going to cause this fragile program to crash, so all plugins are uninstalled. Why does this keep happening? When this has happened before everything will work fine for months and then suddenly I cannot get the program to open. When it does open again, for seemingly as unknown a reason as when it stopped, it will work anywhere from a few minutes to another couple of months.
This seems to be a problem that tons of people have, but I have not been able to find any answer other than "Delete Settings" or "Run as Administrator" or "Update *****." What can I do to keep this from happening and to fix it when it happens?
So I had VS x3 and it started to give me serious problems, i.e. no longer able to export to MPEG-HD, So now I have X4 thinking it would resolve my issues, but no. Now I cannot even launch X4, as soon as it opens I get an 'unexpected error, program needs to close' message. It freezes immediately, and I cannot even open any menu items. I have tried removing and reinstalling QuickTime 7.55, also tried updating my codecs and uninstalled/reinstalled VSx4, none of that worked. I installed this program on my desktop, and it works fine there but ther only difference there is my desktop runs Vista Ultimate 64-bit, and my Alienware M11x runs Windows 7 Home Prem 64-bit.
View 5 Replies View RelatedI have a file that we have worked on for a long time that has important information in it. When I try to open the file, I get this message. I am running AutoCAD LT 2011. My co-worker with AutoCAD lt 2012 is able to open it. I tried to recover the drawing, to no avail.
AutoCAD LT 2011
AutoCAD Civil 3D 2012
I finally updated my CS6 suite. Eveything seemed fine until I opened Illustrator. Crashed
View 1 Replies View RelatedI had both Inventor 2012 and 2013 (and entire Product design suite of both program versions) installed on my Win 7 64 bit Dell Precision Laptop, all working flawlessly. On recieving a copy of 2014 I decided to uninstall Inventor 2012 which I carried out through Add/Remove programs in Windows 7. Then I tried to launch Inventor 2013 and got an 0xc0000005 system error as per attachment 1.
I then went through the entire removal process to completely remove Autodesk products to do a fresh install of Autodesk 2014. This worked out and I did everything exactly as suggested here... [URL]
Then I disabled my Avast virus checker and stopped the process via task manager.
I then did a complete fresh install by right clicking on the Setup file on the Product design Suite 2014 dongle and choosing "open as administator" which I started without any issues. The installation then stopped while installing INventor 2014 with a 1406 error as per attachment 2. I searched the registry for the file mentioned in attachment 2 and deleted it from the registry and clicked retry and the installation finished without any further errors. I then restarted my computer and launched Inventor and again I recieved the 0xc0000005 error.
I then updated Inveontor with the DL21503391 update 1 from here... [URL]
I then updated 360.
I then tried to relaunch Inventor by right clicking and choosing "run as administrator" and proceeded to get the error 0xc0000005 as per attachement 1.
Obviously uninstalling 2012 is where the system 0xc0000005 issue began. I am trying to avoid a fresh Win 7 install.
My illustrator CC crashes right after it launches on the MAIN profile of my macbook pro. It launches fine in the guest profile.
View 2 Replies View RelatedHardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error uninstall and reinstall the product.
Just installed CS5.1 a couple of weeks ago. Runs no problem in 64 bit. But 32 bit is a different story..In Mac, Get info, and set CS5 to open in 32 bit, CS5 launches an instantly freezes with the spinning beach ball.I can't do anything expect force quit.Mac Pro, 8 core, 10 GB ram, OS 10.5x
I need to be able to run in 32 bit for plug-ins that are not 64 bit.
I've used Windows based computers for the last 8 years and recently switched to a new Macbook Pro. I own a copy of Adobe CS4 Web Premium, which I purchased back in 2008. I've also previously purchased a license for Adobe Photoshop CS3, and Dreamweaver CS3 back in 2007.
I've now changed over to a Mac, and lo and behold, after calling Adobe Technical Support, they won't let me cross-grade / switch platforms for my CS4 to Mac. I am incredibly saddenned and upset considering I've spent around $3000 for these products already. They also told me that I can't even pay a fee to switchover my product to the newest CS6 edition and move it to my Mac platform. What type of business does not allow you to pay a fee to change over?
I have decided not to go ahead with purchasing the Cloud monthly registration. So my only option left seems to be to sell my current windows based web premium license, and then purchase the newest CS6 web premium license for Mac.
Power Mac G5 crashed, we could not afford another, and he had just purchased CS5. So we could only afford the IMac now, we again needed to upgrade to CS6. The install alows you to use it on two computers, a computer and laptop.We tried explaining to the sales people when he finally got through, that we need an install for just a Windows laptop, we can not afford another Mac, we need a laptop for him in bed, if he will be able to do anything, he wants to work on his art.
They, Photoshop, were very unsimpethtic, we just purchased an upgrade for CS6, because of the IMac, yet, now we can not install and use our second choice on a Windows platform. Again, we would need to pay full upgrade price again. Yet, he only has it installed on Imac, they told him he would have to de-actiate it, WE KEEP COPIES ON A EXFAT32 harddrive too, and Mac, to share and show clients.
The people of Photoshop did not even care he is dying, literally, slowly,,, but he is keeping positive that all will be well, and survive.Timothy and Marcia Cannon we will no longer be a customer for Adobe.
I have ancient Mac photoshop and pagemaker files. i need best cross platform product for windows that can access these files. adobe photoshop is my primary concern. I understand the indesign cs2 will import old school mac photoshop 6.0.x but is not compatible with windows 7 ..
So in summary, need to determine which Windows 7 x64 version of Indesign CSxx will still open archaic Mac Adobe files (layouts, EPS, etc). Or is there a similar product that must be obtained. I prefer to stick to Adobe products
Also, if you know what I should obtain, does this product have a trial download option that I can test functionality before purchase?
I have Photoshop CS6 extended for windows and I want to switch platform to mac, can I do this without upgrading to the new Photoshop CC?
View 7 Replies View RelatedAre brush sets platform dependant?
View 1 Replies View RelatedToday i called into adobe to preform a cross-upgrade from my windows Photoshop Cs3 to mac Photoshop Cs4. All this together would cost 200$. I gave them my serial number twice, they repeated it back to me and everything was correct. But they said they could not find the serial number in the system. My parents bought it on a website from Canada 2 years ago so we no longer have the receipts. I say this because they said they would need proof then i could go ahead and start the process. Is there another way of prooving i purchased it or something else i can do?
View 3 Replies View RelatedI have PSE12 installed on pc but have switched to Mac book Pro retina and want to change platform. How can this be done?
View 1 Replies View RelatedBeen working on a project moving files from Light room 4 to Photoshop CS6 for final edits and experiencing recent files crashing PS CS6 when using the smart sharpen filter. I've processed hundreds of files in CS6 and never had this issue till lately. All other filters work fine, including other sharpen options, it's just the smart sharpen interface.
I over-installed/re-installed Photoshop CS6 thinking a driver might have corrupted for that filter, then installed all available upgrades but the problem persists. I can't figure it out, and it's a problem - I use smart sharpen a lot for final output. Am I overlooking something simple? Or, do I need to just uninstall PS CS6 and do a total re-install or is there another option?
restore the the ability of Photoshop to open with a preview on windows machines. That is; a single click on a file from within Photoshop gives a small preview image to tell you what it is you are opening. This is crucial to professional photographers in the industry working quickly with lots of images as I do in the medical/scientific photography field.
Every other version of Photoshop has had this feature and I can tell you a lot of power users like myself are not using CS6 just because a single click doesn't preview what you are opening. My company just spent $10,000 upgrading six machines and no-one is using CS6 for work - they are sticking with CS5. CS6 is only good for 'playing around' with photos, if production is key, then to save time, we need to see what we are opening on a single click - it's a no brainer! Check the forums to see this that is true, and if you are reading this and agree with me, write and tell adobe to fix this - pronto!
Do I need to re-purchase/recreate the presets?
If it is possible, how do I go about it?
I am a long time user of LR and have the standalone LR4.4 on my Laptop and destop. I have just registered on the cloud for the full pacage and cannot download the LR5 from the cloud as a message comes up saying words to the effect. This platform does not support LR5.
View 4 Replies View RelatedWill 3D Studio Max/AutoDesk provide a path to the web? Is Scaleform that plan?
AutoDesk has concentrated on high-end cinematic and gaming markets, leaving lowly web productions to Swift 3D, Papervision and Away3D. I've looking for Autodesk's response for years. In my opinion it's Time to piggy back on the soon to be released Flash Player 11 3D Plug-in. Flash has a 99% web penetration and multi-platform delivery system (save the Iphone). But beyond the Flash Player 11 3D support, Autodesk needs to respond to Adobe.
Flash Player 11 codename Molehill has 3D baked in. This will give a 3D interface on multiple platforms. BTW, Adobe is also plunging into 3D, in it's graphics programs, e.g. photoshop - OK not the same I know. However, I can understand why AutoDesk wouldn't want to play with Adobe. Adobe has begun to seriously compete with other AutoDesk arena's (film editing).
But if AutoDesk has decided to not play on the web, or try to create a competing plug-in they’re making a strategic mistake. If you don't play you can't win. A competing plugin will never get the penetration -- just ask Unity3D. Which leaves working with Adobe. Which is kind of like practicing on the apposing team’s field. Waiting any further for hardware or HTML5 and SVG is just not smart.
Is there any news on porting Max content to SVG? I know Unity3D is porting their tool set. I read Unreal is also porting its engine.
I need to design a platform (total load 5 ton) that needs to be pulled up and lowered with one hydraulic cylinder that operates a cable system. The cable needs to go via wheels and other things to get in the corner of the platform. (I hope you can visualize what i mean with this task)
I wonder if there is a way to simulate cables (or ropes) in Inventor. And if so how can i do it.
I have Autodesk Inventor 2011 Simulation.
I have an computer that suddenly can only open an .PDF file in Acrobat, and not in Illustrator. We have art files that are in PDF format, and Purchase Orders that are in PDF format. We would just drag the icon over the software we wished to open the file. In this case Illustrator for the art file and Acrobat for the P.O. As of today, PDF's only open with Acrobat and that's it. I know it's probably a setting I'm forgetting.
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