Photoshop :: CS6 Crashes After Launch
Jul 17, 2012
One of my users has had Photoshop CS6 installed pretty much since launch with no issues, however since last week just after launching a Windows error report pops up informing the user that it has crashed, however if the user simply moves the error report window to one side Photoshop will continue functioning normally, but as soon as "Don't Send/Dubug/Send Report" is pressed Photoshop closes.
Below is the error information taken from Event viewer - The machine is running XP SP3, 3GB RAM and an ATI Radeon HD 3600 Graphics card.
Faulting application photoshop.exe, version 13.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 70 68 6f ure pho
0018: 74 6f 73 68 6f 70 2e 65 toshop.e
0020: 78 65 20 31 33 2e 30 2e xe 13.0.
[code]...
Updating the graphics driver.Reinstalling the applicationClearing PS preferences. Nothing on the machine has changed that I could see.
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Jun 27, 2013
Every time I open Photoshopp CC on my Mac Pro (8-core, 32Gb RAM) I get the spinning beachball of death and the app is completely unresponsive. I have logged out and back in to the CC to no purpose. I am completelt fed up with continually beta testing Adobe's software and paying through the nose for it.
There is also no crash log generated, nor an opportunity to submit one.
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Feb 5, 2013
I was using an Adobe free month trial of CS6 Production Premium about one month ago, before I purchased it for keeps. Photoshop was working fine.
Ever since registering my CS6, though, whenever I try to launch Photoshop, it gets as far as "Measuring Memory", then crashes with a message "An unexpected and unrecoverable problem has occurred. Photoshop will now exit." There is no crash report (at least, not that I can find).
An Adobe technician on the phone suggested I try upgrading to Mountain Lion, but nothing I've read on similar problems said upgrading is a viable solution. Plus, I'm not too impressed with a troubleshooting tip that involves paying money for a package of improvements which are irrelevant to me, and will probably be accompanied by other drawbacks.
I've tried fixing my preferences, uninstalling and reinstalling... No dice.I'm running CS6 on my MacBook Pro, OS X 10.6.7, with a 2.53 GHz Intel Core i5, and 8 GB of RAM.
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Oct 26, 2013
I have two Macs, a late 2012 MacBook Pro and a 2009 iMac, both installed with Creative Cloud and running Mavericks. The MBP is doing great. No issues whatsoever, and it is my main machine these days.
However, Photoshop CC is crashing on launch on the iMac every time. I can't use it at all there. Here is the top of the crash log, leaving off everything from "Binary Images:" on...
Process: Adobe Photoshop CC [2380]
Path: /Applications/Adobe Photoshop CC/Adobe Photoshop CC.app/Contents/MacOS/Adobe Photoshop CC
Identifier: com.adobe.Photoshop
Version: 14.1.2 (14.1.2.427)
Code Type: X86-64 (Native)
Parent Process: launchd [168]
Responsible: Adobe Photoshop CC [2380]
User ID: 501
[code]....
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Sep 25, 2012
It had been working fine up until today. I have not made any changes or updates with my computer. It is version CS4, I am on Mac 10.5.8
I tried de-installing and re-installing, did the 11.1 update, still won't open. It crashes before the photoshop template even appears.
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Oct 27, 2013
If I enable Suitcase Fusion 5's auto-activation plug-in for Photoshop CC, the app crashes on launch. If I disable it, Photoshop launches, and performs, normally. The Extensis plug-ins for InDesign and Illustrator work without issue. I've contacted Extensis.
My software and OS are all current; I'm using a 17-inch, mid-2009 MacBook Pro with Processor: 2.8 GHz Intel Core 2 Duo, Memory: 8 GB 1067 MHz DDR3, and Graphics: NVIDIA GeForce 9600M GT 512 MB.
I leave the plug-in deactivated and simply open fonts manually, but I'd really like the Extensis plug-in to work as expected. Desperate for a solution, or at least an understanding of the incompatiblity.
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Jun 1, 2012
Could not initialize Photoshop failed to initialize CoolType..... photoshop cs6, upon launch.. crashes with this error..
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May 10, 2013
I have had this problem intermittently for years with different versions and different computers, but this time it is not going away. I need to use the 64 bit version for large files, but it keeps crashing in several different ways.
1- I open the program from the desktop. It shows the spash screen, shows the workspace for a couple of seconds, and then crashes with the message:
Problem Event Name:APPCRASH Application Name:Photoshop.exe Application Version:12.1.0.0 Application Timestamp:4d90d339 Fault Module Name:StackHash_8d67 Fault Module Version:0.0.0.0 Fault Module Timestamp:00000000 Exception Code:c0000096 Exception Offset:0000000078e650ac OS Version:6.1.7601.2.1.0.256.48 Locale ID:1033 Additional Information 1:8d67 Additional Information 2:8d672743ada8a2e1e75c51ac7051c8c2 Additional Information 3:354b Additional Information 4:354bf194360e47150cf5d5ca4e71d674
I am using the latest version.My video card drivers are totally up to date.I am using a decent computer with 16 gig of ram.I am opening the program as an administrator.I have reset the prefrences too many times to count by deleting the prefrences and holding down ctrl+alt+shift at startup.
2- If by some wild stretch of the imagination I get the program to start with totally cleared prefrences and running as administrator then the program will crash about 75% of the time when using "Save As".If I try to do anything special like create a new folder to put the file into then the chances of a crash increase greatly.
3- If I try to open up a file from Lightroom, even if the files are opening every other way, Photoshop will crash very often.
What is going on here? I have made no changes to my computer, have not installed any new programs, and, as I stated earlier, have everything updated. I even stopped using plugins a long time ago because I did not want to take the chance that it was going to cause this fragile program to crash, so all plugins are uninstalled. Why does this keep happening? When this has happened before everything will work fine for months and then suddenly I cannot get the program to open. When it does open again, for seemingly as unknown a reason as when it stopped, it will work anywhere from a few minutes to another couple of months.
This seems to be a problem that tons of people have, but I have not been able to find any answer other than "Delete Settings" or "Run as Administrator" or "Update *****." What can I do to keep this from happening and to fix it when it happens?
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Sep 4, 2011
So I had VS x3 and it started to give me serious problems, i.e. no longer able to export to MPEG-HD, So now I have X4 thinking it would resolve my issues, but no. Now I cannot even launch X4, as soon as it opens I get an 'unexpected error, program needs to close' message. It freezes immediately, and I cannot even open any menu items. I have tried removing and reinstalling QuickTime 7.55, also tried updating my codecs and uninstalled/reinstalled VSx4, none of that worked. I installed this program on my desktop, and it works fine there but ther only difference there is my desktop runs Vista Ultimate 64-bit, and my Alienware M11x runs Windows 7 Home Prem 64-bit.
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Dec 13, 2012
I have a file that we have worked on for a long time that has important information in it. When I try to open the file, I get this message. I am running AutoCAD LT 2011. My co-worker with AutoCAD lt 2012 is able to open it. I tried to recover the drawing, to no avail.
AutoCAD LT 2011
AutoCAD Civil 3D 2012
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May 8, 2013
I finally updated my CS6 suite. Eveything seemed fine until I opened Illustrator. Crashed
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Jun 20, 2013
I had both Inventor 2012 and 2013 (and entire Product design suite of both program versions) installed on my Win 7 64 bit Dell Precision Laptop, all working flawlessly. On recieving a copy of 2014 I decided to uninstall Inventor 2012 which I carried out through Add/Remove programs in Windows 7. Then I tried to launch Inventor 2013 and got an 0xc0000005 system error as per attachment 1.
I then went through the entire removal process to completely remove Autodesk products to do a fresh install of Autodesk 2014. This worked out and I did everything exactly as suggested here... [URL]
Then I disabled my Avast virus checker and stopped the process via task manager.
I then did a complete fresh install by right clicking on the Setup file on the Product design Suite 2014 dongle and choosing "open as administator" which I started without any issues. The installation then stopped while installing INventor 2014 with a 1406 error as per attachment 2. I searched the registry for the file mentioned in attachment 2 and deleted it from the registry and clicked retry and the installation finished without any further errors. I then restarted my computer and launched Inventor and again I recieved the 0xc0000005 error.
I then updated Inveontor with the DL21503391 update 1 from here... [URL]
I then updated 360.
I then tried to relaunch Inventor by right clicking and choosing "run as administrator" and proceeded to get the error 0xc0000005 as per attachement 1.
Obviously uninstalling 2012 is where the system 0xc0000005 issue began. I am trying to avoid a fresh Win 7 install.
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Nov 7, 2013
My illustrator CC crashes right after it launches on the MAIN profile of my macbook pro. It launches fine in the guest profile.
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Dec 6, 2012
Hardware config:
Model Name: MacBook Air
Model Identifier: MacBookAir4,1
Processor Name: Intel Core i5
Processor Speed: 1.6 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Software:
System Version: OS X 10.8.2 (12C60)
Adobe Creative Cloud, Illustrator CS6
Problem:
Adobe Illustrator was working fine on my MacBook Pro. That is in the shop being fixed, meanwhile I have a loaner computer which is what the specs are above. All my Adobe apps work, except for Illustrator. When I launch it, it loads everything but just as the main menu across the top loads I get an error stating:
Configuration error uninstall and reinstall the product.
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Mar 5, 2012
Just installed CS5.1 a couple of weeks ago. Runs no problem in 64 bit. But 32 bit is a different story..In Mac, Get info, and set CS5 to open in 32 bit, CS5 launches an instantly freezes with the spinning beach ball.I can't do anything expect force quit.Mac Pro, 8 core, 10 GB ram, OS 10.5x
I need to be able to run in 32 bit for plug-ins that are not 64 bit.
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Jun 19, 2013
cannot launch PS CC
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Sep 30, 2012
I have photoshop CS4 and when I try to open it it shows error message 148:3 and won't open.What should I do about this? What does that error code mean?
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Jun 28, 2012
I have a fully activated copy of Photoshop CS6 64-bit and it has been working fine up until this week. I attempted to launch it earlier today. All that happens is the computer indicates its reading the harddrive then just stops and nothing happens. Further clicking on the shortcut brings up the loading indicator for 2 seconds and then nothing happens.
After consulting the internet, I discovered it could be a GPU driver issue. I checked for an update, installed it, restarted and still no luck.I also booted into safe mode to see if a program was conflicting with it, Photoshop wouldn't launch there either.
PC Spec:
AMD Bulldozer FX-4100 @ 3.6GHz
16GB DDR3 RAM
Nvidia 8600GT (I know it's old, but I've had no previous issues with it and photoshop)
Running Windows 7 Ultimate 64-bit
Adobe Photoshop CS6 64-bit
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Nov 4, 2013
I can't launch CS5 - I get an owl orphanage error message - MSVCP110.dll was not found.
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Sep 6, 2012
Photoshop CS6 will not launch on my Mac running Lion 10.7.4. I've re-installed 4 times. The problem initially happened after installing a popular 3rd party script, (which works fine on my other computers) but I have trasehd those script files plus un-installed & re-installed Photoshop multiple times and it continually crashes on start-up. The error messages I am getting are attached to this message. The start up-screen launches but then it crashes after it says "Loding brushes..."
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Jan 9, 2013
I use Photoshop everyday and for whatever reason today photoshop won't launch (though bridge will). I've restarted my computer and this hasn't worked. The crash report says this:
Date/Time: 2013-01-09 15:11:39 -0600
OS Version: 10.7.5 (Build 11G63b)
Architecture: x86_64
Report Version: 9
Command: Photoshop
Path: /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Version: 12.0 (12.0x20100407.r.1103) (12.0)
Parent: launchd [188]
[code]....
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Oct 22, 2012
I am on a mac (mountain lion 10.8.2) and photoshop will not launch. I click the icon and it only bounces once, then nothing happens. I tried going into the finder window and double clicking on the launch that way, but same thing...nothing. I also tried to open a photo and .psd file and still nothing. Photoshop was working on Friday (10/19), I installed some updates Friday evening/saturday moring. Bridge does still work.
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Dec 29, 2008
I've been having an odd problem recently with Photoshop under 64-bit Vista. When trying to open it (whether by clicking on a file associated with it, my desktop shortcut, from the start menu, or on the *.exe file itself), it fails to launch 90% of the time and opens the remaining times at seeminly random intervals.
For each time I try to open it and it fails, though, a new listing of "Photoshop.exe *32" shows up under the processes tab of the Windows Task Manager.
Just yesterday, I did a clean install of Windows and reinstalled CS3 Master Collection, and the problem is still there. I've tried disabling nearly every non-Microsoft service from the MSConfig utility, and it still happens.
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Apr 21, 2008
I recently re-installed P/S 4.0 which I have been using without problems on this computer for years. I had rebooted the hard drive and when I reinstalled the program for 4.0 it indicated a successful installation. The program appears where it should in the "All Programs" menu, but when I click on it I get an error message: "There is not enough memory (RAM) to launch Phot0Shop." I am running Windows XP Home Edition, SP2, I have more than 500 MB of available RAM, and I have used this program on this and other computers for years. I am also using Norton 360. Anyone else have this problem? Is there a setting elsewhere I need to modify? I even tried installing the minimum version. Same result.
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Jun 21, 2012
How can I launch camera raw, to re-edit a photo, or otherwise on Demand? Mac cs4.
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Nov 24, 2013
After installing Photoshop CC how do I launch it?
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Jun 21, 2013
I have just downloaded the new Photoshop CC and can not get it to launch, I have downloaded it through the Abode Creative Cloud and there is no Launch option.
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Dec 24, 2012
several programs in cs6 cloud subscription don't work at all and in the programs that do at least load some of the tools don't work. the latest is Photoshop the text tool wont work.
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Jul 11, 2013
I downloaded CC and then install PS via the CC app. How do I open Photoshop CC. It is not click able in the CC app, and it is nowhere on my hard drive.
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Jul 11, 2012
I've just installed Photoshop CS6 (64bit). I cannot launch Adobe Bridge - I get the message "Waiting for Bridge CS6." and it won't progress beyond this point. I've rebooted the PC, but still the same.
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Jan 15, 2013
I'm no longer able to launch Photoshop 5.5 on my Mac OS X 10.7.5 (Lion) system. I did a reinstall with same results. All software is up-to-date. The only change has been a second monitor connected to the computer. InDesign and Illustrator work fine.
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