Photoshop :: CS4 Crashes
Jun 10, 2009
Jun 10, 2009 12:05 PM CS4 crashesI recently upgraded from Photoshop CS to CS4. I also run Elements 6. My problem: Now, Elements crashes whenever I use the edit function. CS4 allows all editing features but crashes with attempt to print. I also have a printing utility called QImage. Since installing CS4, QImage crashes with any attempt to open it. As a further "clue", attempting to print from Adobe Reader 9.1 crashes that program.
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May 18, 2013
Photoshop keeps crashing every time I convert a 32 bit image to 8bit. I am using Photoshop CS6 v13.0.4 x64 on MAC OS X 10.6.8. I goto Image>Mode>8bits/Channel.When the Merge HDR images Dialogue Box comes up I click "Merge".
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At the following window about HDR Toning it immediately crashes. (immediately as in, a second after I took this screen capture) When i click "Don't Merge" it works fine, so it has something to do with the HDR Toning editing capabilities.
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I have had problems before with CS6 working with 32 bit images on my Mac. It would render black within my selection. However it worked fine on Windows. In addition some who relied who also used MAC OS X 10.6.8 did it an it worked fine, however, he was using Photoshop CS6 v13.0.1 x64, while I am using v13.0.4 x64. So I think something broke in the later updates for PS CS6 for MAC. If I were to re-install Photoshop would that revert it to v13.0.1?
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Oct 18, 2013
I got a new computer:
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Processor Name:Â Â Â Â Â Â Â Â Â Intel Core i7
 Processor Speed:         2.3 GHz
 Number of Processors:         1
 Total Number of Cores:         4
 L2 Cache (per Core):         256 KB
 L3 Cache:         6 MB
 Memory:         4 GB
OSX 10.8.5
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I just installed my CS4 Creative Suite and Photoshop immediately crashes upon making a second layer. Adobe tells me that my computer is not compatible with this version of Photshop and I have to upgrade if I want to use Photoshop. I haven't even checked if the rest of the suite is compatible, but I assume it is not. I did try to update the Adobe Updater. It says "A new version of the Adobe Update is available for intstallation. Click OK to install it now. Note: You may be required to authenticat in order to install.Â
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Then it checks all the products in my Suite and returns on an endless loop to the above.
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Here is the report when it crashes:
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS4 [172]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS4/Adobe Photoshop CS4.app/Contents/MacOS/Adobe Photoshop CS4
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 11.0 [11.0x20080919 [20080919.r.488 2008/09/19:02:00:00 cutoff; r branch]] (11.0)
Code Type:Â Â Â Â Â Â X86 (Native)
Parent Process:Â launchd [143]
User ID:Â Â Â Â Â Â Â Â 502
[code]....
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Apr 29, 2013
I have CS4 on my mac OS X 10.8.3. Photoshop CS4 is crashing all the time.I update it regularly.It used to crash using layers, so i changed the graphic settings as suggested in this forum, now this is ok.
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Now PS crashes:
- everytime i do "save for web"
- often when i work on text layers
- sometimes for nothing in particular
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It is really impossible to work in this conditions.Fireworks CS4 crashes too when trying to save a file.
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Nov 1, 2012
Below is my system configuration:
**DELL i5 INSPIRON N5010**
Processor : Intel(R) Core(TM) i3 CPU 370 @ 2.40GHz
RAMÂ 6 GB
System Type : 64 bit OS Windows 7 Home Premium
Graphic Card : ATI Mobility Radeon HD 550v (1GB) (No Updates available for last 2 years)
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My problem is when I try to work with 3d workspace while using 3d feature for a particular object, it shows 3d platform and default 3d settings/ properties to that particular shape but as soon as i try to click on scene or any other property option in 3d layer menu it stops working and shows not responding error. I suspect the video card as I have only had this computer about one year and no problems with cs5. From what I can find out is that this is one of the video cards not tested by Adobe.Â
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Apr 30, 2009
Does this sound at all familiar to anyone or has anybody experienced this as well? I have a blank document open and have tried both placing and opening an image (not one image in particular but many) and I recieve a pop up box saying CS3 has encountered an error and needs to close. I've uninstalled all adobe products on my PC and reinstalled them hoping that would help, but the same problem persists.
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Aug 26, 2008
When I purchased CS3 Web Premium it took several months of tooling around to get it to install on Vista HP. Photoshop cs3 worked fine for a few months after installation. It now refuses to open any files - just goes to an eternal spinning icon. When I try to shut it down, it just says not responding. I reinstalled once (takes hours) and it worked for an afternoon. Next morning back to not opening files.
Macine is dell xps M1210, 2Gb Ram, Core 2 T5600 processor, NVIDIA Go 7400 64Mb card.
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Sep 22, 2008
Photoshop crashes whenever I try to have two files open at once. It's doing it on my co-worker's computer too. Mine has done it as long as I've had this computer, but his just started doing it today; it worked fine before that. We're running CS3 on Vista.
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Jun 9, 2009
My Photoshop CS2 has suddenly begun to crash on opening. After a few seconds it says " Unable to continue because of a hardware or systems failiure". All my other programs work OK (I think!). My most recent install was Office 2007.I am running Windows XP SP3 with 1.4G RAM and an Athlon 2G processor.
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Apr 19, 2009
I just built a system, here's the specs:Intel Core i7 9206GB OCZ RamMSI X58 Pro MotherboardAsus EAH 4870 Top GraphicsVista Ultimate 64 I initially built this system about a week and a half ago, and put a beta copy of Windows 7 on it while waiting for my copy of Vista to arrive. PS installed fine, was blazing fast, and all was good. I then got Vista, formatted the system, etc. Tried to install PS, and it would crash on startup. I figured it was driver issues, so I decided to deal with it later. I updated all the drivers, etc, and it still wouldn't work. I uninstalled it, but got an error on uninstall. Eventually I found the PS Clean uninstall script, and that has been helping. Now when I try to reinstall, it reinstalls fine, but again, immediate crash. I figured, long shot, but maybe somehow my PS disc was corrupt, so I spent last night DLing a trial from here. Again, immediate crash.Running 64bit Vista, I have the option to open wither Adobe Photoshop CS4, or Adobe Photoshop CS4 (32 bit.) They both have the exact same error.This is getting pretty annoying, and I honestly have already spent too long looking through KB articles, and I'm hoping you guys might have a solution for me. I have attached a screenshot of the error I have been getting. If it matters, this is a shot from the install of the trial I downloaded. Regarding a "program" causing it, and Windows closing it, this even happens with nothing open at all, including system tray things. Also, whatever Windows says it will close,
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Jun 16, 2009
Has anyone had trouble with PS 7.0 crashing when attempting to use the Image Size Function.It was fine until Auto updates from Windows came through a few days ago.
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Sep 24, 2012
My version of PS4 that was working fine has stopped working, it crushes at start up. I clean installed the program several times but the result is the same.
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Aug 16, 2012
I'm using CS 5.5 with Camera Raw 6.7 on Windows XP. Suddenly, I'm having challenges with images opened and edited in Camera Raw 6.7, with either trying to save directly to disk or opening in Photoshop. I am getting "out of memory" errors. I've purged the caches, etc., but to no avail.
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Jun 27, 2013
Every time I open Photoshopp CC on my Mac Pro (8-core, 32Gb RAM) I get the spinning beachball of death and the app is completely unresponsive. I have logged out and back in to the CC to no purpose. I am completelt fed up with continually beta testing Adobe's software and paying through the nose for it.
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There is also no crash log generated, nor an opportunity to submit one.
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Nov 10, 2012
I'm not sure why Photoshop CS6 crashes when it saves. Here is the debugging info.Â
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Problem signature:
 Problem Event Name:         APPCRASH
 Application Name:         Photoshop.exe
 Application Version:         13.0.0.0
 Application Timestamp:         4f61c045
 Fault Module Name:         aticfx64.dll
 Fault Module Version:         8.17.10.1151
 Fault Module Timestamp:         50525d73
[code].....
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Jan 14, 2013
If I open a PSD with type, the file opens but Photoshop hangs. If the PSD contains no type (eg type rasterised), Photoshop works fine. My OS is Windows Vista.
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Sep 23, 2013
After Adobe Creative Cloud installed Photoshop CC via the root account, see:
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The Adobe Photoshop CC 14.1.1 (14.1.1.415) crashes immediately on startup under OS X 10.8.5 unless I am running logged into the root account. This happens when I try to run Adobe Creative Cloud.app as a standard user or as a user with admin privileges.
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In other words, the only way I am able to run the Adobe Photoshop CC application is if I take the dangerious option of enablign the root account, logging into it and then directly running the application.
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how I can run Adobe Photoshop CC without having to both enable and login to the root account.
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Jul 30, 2012
Windows 7 Pro, 64bit, Intel i5, 2.80 GHz, 12GB RAM, ATI Radon 5770. Photoshop crashes after one or two applications to image.
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Jul 31, 2013
I have a windows 7 32bit machine with sp1. And it meets all the system requirements for cs6..After I install adobe, i can open a drawing, but if i make a change to the drawing it crashes with the following error
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Problem Event Name:BEX Application Name:Photoshop.exe Application Version:13.0.0.0 Application Timestamp:4f61beba Fault Module Name:StackHash_0a9e Fault Module Version:0.0.0.0 Fault Module Timestamp:00000000 Exception Offset:191d5f40 Exception Code:c0000005 Exception Data:00000008 OS Version:6.1.7601.2.1.0.256.4 Locale ID:1033 Additional Information 1:0a9e Additional Information 2:0a9e3 72d3b4a d191 35b953a78882e789 Additional Information 3:0a9e Additional Information 4:0a9e372d3b4ad19135b953a78882e789Â
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I have uninstalled it and reinstalled it. I have tried to go ( as I saw one person on you tube do ) --> Right click computer --> click on properites --> advanced system settings --> settings ( under performance section ) --> Data execution prevention --> Turn on DEP for all programs except the programs listes below. --> when I try to add photoshop in there, it wont allow me to. It says It needs to be turned on.
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Apr 19, 2013
I just got a brand new Dell XPS8500 with Windows 8 2 days ago and installed CS6, and I'm having problems with Photoshop crashing, Indesign has also crashed a few times.
Photoshop seems to be working for a few minutes and then crashes, and just says that it has encountered a problem and needs to close, no further explanation. It looks like my Windows is up to date, but when I try to download Adobe updates it says "The update server is not responding. The server might be offline temporarily or the internet or firewall settings may be incorrect". I didn't think there would be updates, I only installed 2 days ago.
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Feb 14, 2013
I just upgraded to Photoshop CS6, however it crashed whenever I try to print. CS5 still prints fine.
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Jun 28, 2013
Windows 7 PC. Photoshop CC crashes when trying to save a psd file as a jpg file using Save As...
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Nov 11, 2013
When ever I try to use the 3D features of Photoshop, the program crashes.
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Feb 20, 2013
CS2 crashing all the time after 10 sec on Mac OS X 10.5.8?
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS2 [562]
Path: /Applications/Adobe Photoshop CS2/Adobe Photoshop CS2.app/Contents/MacOS/Adobe Photoshop CS2
Identifier: com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 9.0.2 (9.0.2x312 [20060822.902x312 02:00:00 cutoff]9.0.2x311) (9.0.2)
Code Type:Â Â Â Â Â Â PPC (Translated)
Parent Process: launchd [103]
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Interval Since Last Report:Â Â Â Â Â Â Â Â Â 2655 sec
Crashes Since Last Report:Â Â Â Â Â Â Â Â Â Â 2
Per-App Interval Since Last Report:Â 690 sec
Per-App Crashes Since Last Report:Â Â 2
[code]....
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Aug 3, 2013
HDR toning crashes PS CS6 and CC on 64bit only.opening 32bit or certain 16bit file on photoshop(CS & CC) 64bit crashes every time.HDR images dont preview properly either.same file loads as 32bit in CC 64 bit mode and loads as 16bit in CC32bit mode.actual file is in 16bit mode.Photoshop 32bit mode has no such issues with opening or toning HDR image.
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Jun 19, 2013
Just installed Photoshop CC, for the first day it worked fine, now it opens and before I can open a file, it closes (crash) without any error message.
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Sep 17, 2013
why, I changed nothing on my system, recently I can't save for Web anymore. At the point I click the menu-button, the program shuts down, no chance to save anything.I installed it completely new (the whole CS2 suite!) and didn't took over any presets.It's running on Windows 7
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Jul 17, 2012
One of my users has had Photoshop CS6 installed pretty much since launch with no issues, however since last week just after launching a Windows error report pops up informing the user that it has crashed, however if the user simply moves the error report window to one side Photoshop will continue functioning normally, but as soon as "Don't Send/Dubug/Send Report" is pressed Photoshop closes.
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Below is the error information taken from Event viewer - The machine is running XP SP3, 3GB RAM and an ATI Radeon HD 3600 Graphics card.
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Faulting application photoshop.exe, version 13.0.0.0, faulting module kernel32.dll, version 5.1.2600.5781, fault address 0x00012afb.
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0000: 41 70 70 6c 69 63 61 74Â Â Applicat
0008: 69 6f 6e 20 46 61 69 6c  ion Fail
0010: 75 72 65 20 20 70 68 6f  ure pho
0018: 74 6f 73 68 6f 70 2e 65Â Â toshop.e
0020: 78 65 20 31 33 2e 30 2e  xe 13.0.
[code]...
Updating the graphics driver.Reinstalling the applicationClearing PS preferences. Nothing on the machine has changed that I could see.
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Jul 22, 2013
I have windows 7 64bit, , Dell Precision Covet, 16GB Ram 3.2 GHZ Intel Core i7.My graphics card is NVIDIA Quattro K400M, latest drivers dated 6/21/2013.  My windows experience score is 7.6, my machine is state of the art, highest Dell Precision available.
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Now that we can eliminate my hardware as the problem, or my drivers as a problem, I would like to report, as many others have, that Photoshop crashes on applying Liquify. I just bought a year subscription to cloud, and the very first thing I tried to do with my photo causes a repeated crash.
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Faulting application name: Photoshop.exe, version: 14.0.0.0, time stamp: 0x5176451b
Faulting module name: Liquify.8bf, version: 14.0.0.0, time stamp: 0x51763ab8
Exception code: 0xc0000005
Fault offset: 0x00000000001e9d88
Faulting process id: 0x1bf8
Faulting application start time: 0x01ce86b38cbd9d03
Faulting application path: C:Program FilesAdobeAdobe Photoshop CC (64 Bit)Photoshop.exe
Faulting module path: C:Program FilesAdobeAdobe Photoshop CC (64 Bit)RequiredPlug-InsFiltersLiquify.8bf
Report Id: d0926330-f2a6-11e2-8c4e-74867a6d2c39
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May 3, 2013
Recently my CS5 Photoshop crashes a lot. It usually happens when existing file is being opened. The files that I open most of the time does not have some font activated, since I recently moved my stuff to new machine.
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My system is MacPro5,1 Mid 2012, 3.33 6-core with 32 GB memory, OS X 10.7.5; I have done all suggested OS & Photoshop updates.I use FontExplorer X Pro for my font management.Here is the crash report:
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Process:Â Â Â Â Â Â Â Â Adobe Photoshop CS5 [16961]
Path:Â Â Â Â Â Â Â Â Â Â Â /Applications/Adobe Photoshop CS5/Adobe Photoshop CS5.app/Contents/MacOS/Adobe Photoshop CS5
Identifier:Â Â Â Â Â com.adobe.Photoshop
Version:Â Â Â Â Â Â Â Â 12.0.4 (12.0.4x20110407.r.1265] [12.0.4)
Code Type:Â Â Â Â Â Â X86-64 (Native)
Parent Process:Â launchd [123]
[code]...
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Nov 8, 2012
I already tried dumping preferences. This started happening suddenly and consistently crashes even on newly created files. Crash report below:
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 Process:    Adobe Photoshop CS5.1 [384]Path:       /Applications/Adobe Photoshop CS5.1/Adobe Photoshop CS5.1.app/Contents/MacOS/Adobe Photoshop CS5.1Identifier: com.adobe.PhotoshopVersion:    12.1 (12.1x20110328.r.145) (12.1)Code Type:  X86-64 (Native)Parent Process: launchd [131]
[code]....
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