Photoshop :: CS And CS2 Metadata Preferences Are Dropped

Jul 23, 2008

I work for a forensic laboratory and my section uses Photoshop CS and CS2 on WindowsXP. While working with images for comparative analysis any enhancements or changes to the image must be documented. We set the Preferences to record a "detailed" history log in the metadata for the image.

We have found that sometimes these Preferences are dropped for some reason and the Metadata History Log is not set. Is this a common problem and is there a fix?

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Jun 9, 2012

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May 10, 2013

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Sep 20, 2013

Sometimes when I start up Photoshop CS6, I discover that all my preferences have reverted to defaults.

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Oct 8, 2013

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Jan 28, 2009

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Sep 20, 2006

I've been noticing that my preferences for Photoshop (and InDesign too) occassionally revert back to their defaults on their own (rulers default back to pixels or picas, workspace defaults back to the original state and so forth). It was mildly annoying, but does anyone know why this is happening? Has anyone else experienced this? Not the most earth-shattering of problems but obviously not normal...(makes you wonder if something more serious may be lurking behind the scenes).

I know to change rulers permanently you need to do it with all documents closed, so that's not it (I'm sure that would be everyone's first piece of advice).

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