Paint Shop Pro :: Error When Trying To Scan A Document
Jun 29, 2011
I'm trying to scan a picture using a LEXMARK Platinum Pro905 all-in-one printer with PSP X3 (v. 13.2.1.20). Lexmarx drivers are the latest available.
Please note I'm using a French version of PSP so I'll try to translate the titles, menus and messages in English. I'm going in File > Import > From a scanner or a camera (3rd option)
A pop-up windows is opening with settings for scanning. I'm able to modify every option if I want to. If I click on "Preview" (with a document in the scanner), I'm getting a preview of the document. Using the preview, I can select the area of the document I want to scan. So far so good.
When I click on the "Scan" button, the pop-up with the scan setting is disappearing (which is probably normal) but a pop-up error message is displayed right away :
The French says "Une erreur s'est produite lors de la lecture du fichier".
In English, it would probably translate by "An error occurred while reading the file". The only choice I have is to click "Ok".
I also tried with another scanner (HP Scanjet Q4010) with same result. Both (Lexmark + HP) are using an USB connection. In the past (few months ago), I was able to scan a document using this method with my HP scanner and PSP X2.
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Dec 19, 2012
I am trying to scan images from HP8600 printer/scanner attached via network. I get this error message "Not enough memoy to complete this action. Please close one or more documents or applications and try again. If this does not correct problem, you can try adjusting the memeory setting in Windows or you can work on a smaller version of the document."
I have already:
- rebooted to have a "fresh" copy of Windows 7
- increased the virtual memory from 6GB to 9GB
- decreased the scan to 100dpi (from the standard 200 dpi)
- tried a different HP8600
- had the HP8600 scan and push the image to the computer (works, but just an average image)
- searched the forum
- read the PSPX5 bug thread
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Sep 1, 2013
Having a new problem with X3. Starting today, when I try to add borders to a raster image, I get the following message:
"Command could not be completed because the document type is unsupported"
Same thing happens if it is "Merged Visible"
If the image is flattened or is a background image all works fine. I do not have this problem in X2. I did reset the workspace, as sometimes that works, but not in this instance.
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Oct 6, 2011
In PSP versions prior to X4, when you had the current image maximized within the interface you'd get a standard MDI Document Control Icon appearing at the left end of the Menu Bar. This is a feature common to the most Windows programs built in the default Multiple Document Interface style. The new custom style of X4 removes this.
It's a not a huge deal, but I'm pretty used to doubleclicking that little doodad to close my images, so I figured I'd try to get it back.
Here it is in X2 (on the left) and the little "@" symbol is the version I've recreated to work around its absence in X4 (on the right):
To do this, open any image, start recording a macro, close the image, Save the macro and call it "Close Current Image" or something like that.
Restart X4 because customization changes don't stick if you've had an image open this session. (long standing bug)
Right click the empty space in the middle of the Edit perspective. Choose Customize. Hit the Scripts tab. Find your macro in the dropdown, pick an icon and hit the Bind button. Your script now appears in the Bound Scripts part of the dialog.
Switch to the Commands tab. Select Bound Scripts. Drag your script to the left end of the Menu bar. Even though you've bound an image to it, the image doesn't show (another bug, I guess). Right click your new rather wordy looking "Close Current Image" menu entry and select "Button Appearance". At the bottom of the Button Appearance dialog you can change the text to something nice and short like "@" or "X" maybe. Hit OK, and you've got a convenient close image button that lives visually in about the same spot as similar icons in most MDI-based software.
Restart X4 after customizing and before starting any work otherwise the changes won't stick.
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Sep 3, 2011
I have a new box version of PantShop Photo Pro X3. Using the CD to install, I am getting a 1935 error message.
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Dec 6, 2012
I scanned a document into PSP X5 and I am trying to use the materials palette to highlight (in red) certain spots on the document. The palette defaults to grey shades only. I reset the workspace to factory defaults and even tried the SHIFT-START - without luck. However, if I open any color images, the palette shows full color options. if this is a problem with how I scanned the document into PSP X5?
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May 13, 2008
i want a print a text document.
when i scan my document.
it does not look as good as orginal document.
How can i improve my document after i scan so that it will look as good as orginal document.
i am using Photoshop CS3.
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Oct 16, 2012
I take a picture of a document (text printed on a white piece of paper), which I then load in gimp. There, I can rotate, rescale and cut out the document. What I want to do in addition is to whiten the background, so it looks like if I had used a copy-machine to scan the document.
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May 29, 2011
I installed PSP X3 trial version to see if I actually wanted to buy it, but after installing it, I keep getting Not Responding when I try to open the program.I am running out of time on my trial time.
PS: I have the same problem with XI, so I reverted back to Jasc PSP9.
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Nov 29, 2011
repeat error each and every time I use any adjustment on graphics, photos or anything I am working on with PSP X3. Am including a screen shot, edited down to the forum specifics, and I had to edit the screen capture with PSP X2 since to reload PSP X3 will now require my restarting my computer.
I have used Paint Shop Pro since it's very first incarnation as a tiny program courtesy of the folks with Jasc, so this is not my first time using the product, just the absolute worst experience doing so.
No matter what the image, file type, or set-up, when I try to make adjustments (even if I make sure to stop and make double sure they are finished processing), eventually the program locks up and I get the error shown and stated.
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Sep 10, 2012
It's been a few days now that when I try to save a picture (either with "save", "Save as", or "save copy"), I get the following message popping up:
"because of the limitations of the specified file format (and possibly the save options you've selected), the saved file will be limited to a merged image. Would you like to continue?"
I have hit ok to that and the software would save the picture, but when I checked the size of each picture I noticed a dramatic drop in size (from 6.5MB to roughly 1.3MB). Just for the record, the editing I did to these pictures was minimal, just a little rotation and a removal of maybe 2mm from each size.
First of all, is it normal to get this message?
And then, is such a drop in size normal?
it's pictures in JPEG taken from the camera and saved as JPEG.
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Jul 20, 2010
I cannot seem to get the Help menu item to work at all. Every time I select Help -> Help Topics... I get a dialog box with the following error message: Web Works Help display fail! I've reinstalled PSP twice. And I downloaded the latest update.
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Mar 5, 2013
I purchased PSP X4 Ultimate, a little over a year ago, and recently purchased a new computer. (I had purchased the software through the corel.com website digital download, so I downloaded the files directly from their site.) After installing it on my new computer I started getting the Authenticity can not be Verified Error.
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Dec 19, 2011
I made some changes to a photo and when I went to save the changed photo(save as) in JPG format I get an error writing file to drive, no explanation and it wiped out my original photo on the drive.
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Jan 29, 2012
Image with resolution larger than monitor size, view in PSP set to 1:1...Ctrl+Shft+A for full screen view.
PSP switches to full-screen with move (hand) tool present for moving around the image. However, when the move tool is used it behaves like the Esc key and defaults back to preview view within PSP.
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Jul 10, 2012
My PSP X3 locked up and I had to use the Task Manager to close it due to "not responding." This has repeated each time I have tried to load the program, including trying the suggestion of pressing "Shift" and trying to launch the program on a reset. There's no error message, it doesn't get that far. The welcome screen loads, shows the program is updating the cache, etc. but then it goes to no response, no error message, just 100% locked up. Have to use the Task Manage every single time to get it to close.
Right before this happened yesterday, I also experienced difficulty copy and pasting one image or selection into another. No paste commands would appear. I tried doing the "clear" selection as posted online, but no real answer on that either.
short of uninstalling and going through all that crap again. I'd buy the latest version, but since I've had no end of problems with this version I am hesitant to move forward if there are more bugs.
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Jun 21, 2011
I cannot get PaintShop Photo Pro X3 NL to start up anymore. Windows Task Manager shows PSP to have started up - as a service only. In the meanwhile, I do get this error message:
[Webbrowser:]
["Cannot find ...:/Users/Kanis/AppData/Roaming//Corel/Messages/540229901_907002/EN/MessageCache...
Check path of the internet address."]
(I'm running my PC in Dutch; so I translated it as correctly as possible).
This message appears from the very instant that I installed Corel WordPerfect X5 on my system, i.e. February 8, 2011. Then I uninstalled WP X5 completely. However, the above message keeps appearing, whenever I try to start Corel PaintShop Photo Project Creator or PSP X3.
In order to keep on going, I installed PSP X3 on a virtual machine on this PC (O/S: Windows XP 32 bits SP3 under VMware Workstation 7.1.4 ( under host W7 Ultimate 64 NL)). It works fine from the beginning, but this is not meant to be. Therefore, on June 6, I tried a fresh reinstall on PSP X3 on the main operating system (W7 Ultimate 64 NL). The problem persisted, as before. I then uninstalled ALL Corel applications from that system, went through the entire register and deleted all traces of Corel, PSP X3 and WP X5 applications. Expelled also all traces of PSI-Service related items (also from the register). Then I made a fresh reinstall of PSP X3, and it worked. Eureka ? Until this very morning. Same old story started all over again. So obviously I have not found the root of the problem. It must have been masked for some time. What is the source of the error message? And how come it causes PSP X3 to start as a service only, and not continue. Note: note even the start-up screen of PSP X3 does show up.
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May 17, 2013
I don't know if it is a bug, or something to do with Windows7 but it has been bugging me for quite a while.
On my old computer (which ran Windows XP), i could choose to open several images in PSP (all versions i had at the time) and the number of selected files didn`t seem to matter. Now, on my new computer (since a few years), i run with Windows7 and i find that if i select more than 4 files to open at once (usually jpg or png) i get an error message asking me to "select a valid file". If i deselect enough files to reach 4, it opens them fine.
It is not a big issue, although it might get a bit annoying if i have 20 small files to open at once, as i have to do it in groups of 4 at the time.
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Oct 9, 2011
The PSP X4 trial I was using expired yesterday. Today when I try opening .pspimage files in X3 that I originally created in X4, I get an error message that says they are not valid Paint Shop Pro image files.
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Dec 10, 2013
I installed PSP x6 ultimate using the install 32 and 64 bit versions. I tried to install the kpt and creative content and get the following message-
"setupnewsetup.cpp(143)
PAPP:
PVENDOR:
PGUID:
$15.0.0.498
@windows vista service pack 1 (7601)
IE version:9.11.9600.16428"
I also get the same error message using the 2nd dvd to install "perfectly clear" and "ultimate creative content".
I am running windows 7 pro and don't know why I am getting the error messages. Could this be because they do not run on the 64bit versions? If so when asked to install both versions would they run. There is no program start application for the 32 bit version even if you select install both.
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Jun 17, 2012
Just upgraded from X3 to X4, software initialy worked fine, then I installed the KPT add in and now I get the following error message when attempting to view any pictures...An error has occureed while trying to read from the file.
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Sep 29, 2011
I have installed my PSP X4 and from what i see it looks great, faster loading, but every time i click on a jpg i get the error message "an error has occurred while trying to read from the file"..i have looked in preferences and found nothing, i have reset it, and also tried ctr F8, but still cant get my jpgs to show to use them,
i have used PSP since about v5 and never had a problem like this before
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Aug 31, 2011
I am creating photo scenery for Flight Simulator X - my source files are large bmp's. From each of these I create a greyscale file which I Save As a tif file. However, when I recompile the bmp and tif together, I get error messages. Most common is a reference to Date/Time being incorrect.
If I load the tif file in GIMP, it reports "Incorrect Count for field DateTime (21, expecting 20); tag trimmed" - If I then save the tif in Gimp, it recompiles without errors.
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Mar 13, 2012
Halfway installing PSP Prox4 from my disc or via the web, error message comes up: "The system can not find the device specified" and "Your system has not been modified".I have the latest drivers and DirectX installed.
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May 3, 2013
I installed Paint shop pro X2 on windows 7. I get an error message "detect language0 failure exiting".
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Apr 25, 2012
I just purchased Corel PaintShop Pro x4 today.At the beginning of installation, a box pops up and says: "The feature you are trying to use is on a netwok resource that is unavailable.
Click OK to try again, or enter an alternate path to a folder containing the installation package "vcredist.msi" in the box below."
Nothing works when I change the destination folder, and when I finally click "cancel" another box pops up saying: "Error 1714. The older version of Microsoft Visual C++ 2005 Reditributable cannot be removed. Contact your technical support group."
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Apr 25, 2013
I just recently started having problems with my PSP Photo XI program on my laptop. The other day it would start up and run normally, but the next day when I went to run the program, it wouldn't start. My computer would freeze up and show this error message: "The application failed to initialize properly (0xc0000006). Click OK to terminate the applicaion."
I tried turning off my computer and running the program again, but the same thing came up. I tried to run the repair program on it, nothing. I even tried to uninstall PSP XI to no avail as I got a different error message: "Internal Error 2328 C:Program FilesCorelCorel Paint Shop Pro XICoreErrorCodesRC.dll"
I really don't know what to do, short of just completely resetting my laptop back to factory settings and starting fresh. But even then I don't know if that would fix the problem.
I wish I knew why the program decided to just stop working one day, as I haven't downloaded anything and my anti-virus is up to date.My computer is a Dell XPS M1710, and it runs Windows XP SP3.
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Nov 5, 2013
I've created a pdf file (with illustrator cs3). when I try to open it on photoshop CS3 I receive this message:
"error opening the portable document file (PDF) document. error code = 0X20030055"
I can open this pdf file outside photoshop.no problem openning other pdf files on photoshop.
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Jan 21, 2013
I'm trying to click on a polyline and change the shape of it by dragging it's corners around. So when I do that, and hit escape to exit the "stretch" command, it undos what I did and I get a "Scan Terminated by Control-C" error.
I've tried auditing (0 errors) and saving, closing the drawing and reopening it. Still does the same thing.
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Jan 29, 2013
Computer Asus G50VT, Processor Intel Duo T9400, 4 BG Ram, 2 x 500 GB HDD, Nvidia GeForce 9800M GS 512 MMB
I just move from Win VIsta Ult. to Win 8 Pro 64bit.I installed PSP x4. The installation went fine, but when I try to start the program I get the following error:
The application failed to start because its side-by-side configuration is incorrect. Please see the application event log or use the command-line sxstrace.exe tool for more details.
I am missing Visual C++ runtime files, but I installed VC++ runtime files 2005, 2008 and 2010 both x64 and x86. Didn't work.
I also tried to install PSP x3, same error...
I ran sxstrace.exe but it means nothing to me. See the results below:
=================
Begin Activation Context Generation.
Input Parameter:
Flags = 0
ProcessorArchitecture = Wow32
CultureFallBacks = en-GB;en;en-US
ManifestPath = C:Program Files (x86)CorelCorel PaintShop Pro X4Corel PaintShop Pro.exe
[code]....
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Sep 23, 2012
since i have some heavy scanning to do (i need to scan 300-500 pages from different books), scan button AND a shortcut to the scanner/scan menu. I searched for plugins, none found.
Could it be possible to add the "Get image from scanner or Camera" to the menu bar ? It would reduce clicking a great time for me (and surely many other people too).
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