Paint Shop Pro :: Error Installing Creative Content And KPT
Dec 10, 2013
I installed PSP x6 ultimate using the install 32 and 64 bit versions. I tried to install the kpt and creative content and get the following message-
"setupnewsetup.cpp(143)
PAPP:
PVENDOR:
PGUID:
$15.0.0.498
@windows vista service pack 1 (7601)
IE version:9.11.9600.16428"
I also get the same error message using the 2nd dvd to install "perfectly clear" and "ultimate creative content".
I am running windows 7 pro and don't know why I am getting the error messages. Could this be because they do not run on the 64bit versions? If so when asked to install both versions would they run. There is no program start application for the 32 bit version even if you select install both.
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Sep 16, 2013
Where do I find the creative content file. I installed the X6 upgrade and it's not there or offered.
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Oct 27, 2013
I installed the Creative content for the PSP X6 Ultimate. I can see the new content, but I would like to use one of the "environment map" as a Pattern, so I would like to copy it into the Pattern folder, but I cannot find those new files from the Creative Content.
Where are they stored once installed? It was where I expected it to be (in Program Data) but it was in a different drive!
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Dec 2, 2013
I just signed up for the monthly membership to CC and downloaded LR and PS, both downloaded ok. PS is working but when I went to register the LR I get finished and it gives the error "assertion failed".
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I have used LR 3 on this computer, but a few months ago it stopped working and I had my son uninstall it from this computer, so I am not sure if that has anything to do with it.
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Feb 11, 2013
I have a brand new Dell desktop that runs windows 8. I installed the Adobe Creative Suite 5.5 Master Collection and got a message saying that there were errors during installation and some things might not work properly. I uninstalled and did it a second time. Same message.
I then spoke with an Adobe agent who told me to download a program to detect what the errors were. He said they were minor issues and shouldn't affect the programs. I then spent hours today speaking with Dell on the phone and the rep took remote control of the computer and did a diagnostics check on the hardware. He said everything is fine. I asked him if it might be the video card needing an update so he ran an update. Same issues, no change.
We changed the compatibility to windows 7 and still no change. I then uninstalled the creative suite and tried installing it from the desktop. Still same problems. These are the issues in Photoshop:
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1)When using certain tools (transform tool, crop tool) the images goes completely black.
2) The background switches at random- sometimes checkered, sometimes grey, and sometimes black.
3) Color saturation is incorrectly represented. It switches whenever it wants. For instance, when I zoom in and out it changes.
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In Adobe Bridge some of the RAW images don't show in the program. Some I just can't open. Others open fine. Those images will open in Photoshop but not in Bridge.
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Mar 21, 2014
I am trying to install Creative Cloud and I keep running into Error Code 206.Obviously Iam connected to Internet
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Aug 18, 2013
I am mainly using PSP X2 and would like to install some of the patterns, gradients, and other stuff that were included in the 2 Creative Editions of Paint Shop Xtras. When I open the installer, it wants to look for Paint Shop Pro 8.
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Sep 15, 2012
How do I access the Creative Collection, which I downloaded and installed with PSP X5 Ultimate?
I upgraded from PaintShop Photo Pro X3.
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Sep 27, 2013
I've just downloaded the creative collection which was around 450mb and installed it but I can't find what it has installed. The blub says something about extra backgrounds, where do I find them. What else was installed? The pack installed very quickly for the size so I'm wondering if it installed correctly.
Using Win 7 64bit
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Nov 25, 2013
In this version PSP-X6 I am not able to activate my plugins. Here's what I did started the application and went to File /Preferences / File Location / Plugins. I added the folder where I have my plugins and selected the Enable Adobe plugins, Limit plugins w 8B? ext., Folder option enable, use sub folder, click OK then closed out the application and re-started PSP and open a picture with into effects, plugins and none of my plugins are available to be used.
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Sep 22, 2011
Just installed PSP Pro X4 and tried to uninstall X3. Can't do it. Tried three times. Get an error msg: "The Installation Wizard encountered a problem while trying to configure your software.
Could not access file: c:users homasappdata....setup.msi -- The system cannot find the path specified. Would you like to continue? Yes No" When I choose Yes I get another error msg that says: "Installation Wizard not complete. Your system has not been modified. To complete installation at another time, please run setup again. Click finish to exit the wizard. You do not have sufficient privileges to complete this installation. This installation requires administrative oo elevated privileges. Please contact your administrator and then retry this installation."
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Dec 6, 2012
After Installing Sp3 PSP X4 does not start. I only get Error message:
Error: Versions must match.
Master = 14.2.0.1
RC = 14.3.0.1
I tried to install it also on a Windows 7 computer with same result.What to do?
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Nov 7, 2013
While downloading the latest Service Pack 1, I get a fault-message (see attachment)
Even after deleting and re-installing Corel PSP X6 (version after initial install = 16.1.0.48)
Tried to download the SP through the program itself, but even from the download from the Corel server, i have the same result !
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Aug 9, 2012
I recently installed some "Megalo's Plugin Pack" and it just kept crashing my paint.NET, so I tried going to the effects and file types folders and deleteing all the plugins, but there was so much I had no idea which was plugin stuff and normal paint.NET. So I just deleted everything paint.NET and tried reinstalling it, but it just says "Fatal error installing paint.NET (1603)"
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Oct 22, 2013
After installing the latest fix/update/patch Paintshop Ultimate X6 crashes continuously. After startup it goes for a minute or so and then crashes. I have uninstalled and reinstalled it without any change. I've emptied the temp directory.
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Dec 28, 2011
I am tracing a simple raster shape in a new vector layer and I want to know how I can remove a portion of the content from the center. Picture a shape like a letter "o" where there is shape data comprising the perimeter ring, and no shape data in the center. I trace the perimeter of the the shape making a solid eliptical-type shape, but I need to then remove a portion of the center of the shape so that only the ring of the O has vector data. How can I do this?
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Jul 17, 2013
I head over to the icon in the top-right corner, "Corel guide". Then I go to the tab "Do more".From here I can download frames, patterns, preset shapes etc. However, I cannot find the downloaded content after installing. I have restarted PSP afterwards, but to no avail. I would try to uninstall and reinstall the packages, but I can't find a way how to do it.
I am using Windows 8 64bit, and the latest update for PSPx5.
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Oct 11, 2011
how to disable - Content menu (menu on right mouse click in Explorer) - Browse with Corel PaintShop Pro X3/X4 ? I do not use this "feature".
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Sep 3, 2011
I have a new box version of PantShop Photo Pro X3. Using the CD to install, I am getting a 1935 error message.
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May 2, 2009
i got the package suite from my school and im having trouble installing the content disk with the extras. everytime i insert it into my computer it just asks me to import photos. how do i install it as it should be?
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Jun 29, 2011
I'm trying to scan a picture using a LEXMARK Platinum Pro905 all-in-one printer with PSP X3 (v. 13.2.1.20). Lexmarx drivers are the latest available.
Please note I'm using a French version of PSP so I'll try to translate the titles, menus and messages in English. I'm going in File > Import > From a scanner or a camera (3rd option)
A pop-up windows is opening with settings for scanning. I'm able to modify every option if I want to. If I click on "Preview" (with a document in the scanner), I'm getting a preview of the document. Using the preview, I can select the area of the document I want to scan. So far so good.
When I click on the "Scan" button, the pop-up with the scan setting is disappearing (which is probably normal) but a pop-up error message is displayed right away :
The French says "Une erreur s'est produite lors de la lecture du fichier".
In English, it would probably translate by "An error occurred while reading the file". The only choice I have is to click "Ok".
I also tried with another scanner (HP Scanjet Q4010) with same result. Both (Lexmark + HP) are using an USB connection. In the past (few months ago), I was able to scan a document using this method with my HP scanner and PSP X2.
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May 29, 2011
I installed PSP X3 trial version to see if I actually wanted to buy it, but after installing it, I keep getting Not Responding when I try to open the program.I am running out of time on my trial time.
PS: I have the same problem with XI, so I reverted back to Jasc PSP9.
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Nov 29, 2011
repeat error each and every time I use any adjustment on graphics, photos or anything I am working on with PSP X3. Am including a screen shot, edited down to the forum specifics, and I had to edit the screen capture with PSP X2 since to reload PSP X3 will now require my restarting my computer.
I have used Paint Shop Pro since it's very first incarnation as a tiny program courtesy of the folks with Jasc, so this is not my first time using the product, just the absolute worst experience doing so.
No matter what the image, file type, or set-up, when I try to make adjustments (even if I make sure to stop and make double sure they are finished processing), eventually the program locks up and I get the error shown and stated.
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Sep 10, 2012
It's been a few days now that when I try to save a picture (either with "save", "Save as", or "save copy"), I get the following message popping up:
"because of the limitations of the specified file format (and possibly the save options you've selected), the saved file will be limited to a merged image. Would you like to continue?"
I have hit ok to that and the software would save the picture, but when I checked the size of each picture I noticed a dramatic drop in size (from 6.5MB to roughly 1.3MB). Just for the record, the editing I did to these pictures was minimal, just a little rotation and a removal of maybe 2mm from each size.
First of all, is it normal to get this message?
And then, is such a drop in size normal?
it's pictures in JPEG taken from the camera and saved as JPEG.
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Jul 20, 2010
I cannot seem to get the Help menu item to work at all. Every time I select Help -> Help Topics... I get a dialog box with the following error message: Web Works Help display fail! I've reinstalled PSP twice. And I downloaded the latest update.
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Mar 5, 2013
I purchased PSP X4 Ultimate, a little over a year ago, and recently purchased a new computer. (I had purchased the software through the corel.com website digital download, so I downloaded the files directly from their site.) After installing it on my new computer I started getting the Authenticity can not be Verified Error.
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Dec 19, 2011
I made some changes to a photo and when I went to save the changed photo(save as) in JPG format I get an error writing file to drive, no explanation and it wiped out my original photo on the drive.
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Jan 29, 2012
Image with resolution larger than monitor size, view in PSP set to 1:1...Ctrl+Shft+A for full screen view.
PSP switches to full-screen with move (hand) tool present for moving around the image. However, when the move tool is used it behaves like the Esc key and defaults back to preview view within PSP.
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Jul 10, 2012
My PSP X3 locked up and I had to use the Task Manager to close it due to "not responding." This has repeated each time I have tried to load the program, including trying the suggestion of pressing "Shift" and trying to launch the program on a reset. There's no error message, it doesn't get that far. The welcome screen loads, shows the program is updating the cache, etc. but then it goes to no response, no error message, just 100% locked up. Have to use the Task Manage every single time to get it to close.
Right before this happened yesterday, I also experienced difficulty copy and pasting one image or selection into another. No paste commands would appear. I tried doing the "clear" selection as posted online, but no real answer on that either.
short of uninstalling and going through all that crap again. I'd buy the latest version, but since I've had no end of problems with this version I am hesitant to move forward if there are more bugs.
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Jun 21, 2011
I cannot get PaintShop Photo Pro X3 NL to start up anymore. Windows Task Manager shows PSP to have started up - as a service only. In the meanwhile, I do get this error message:
[Webbrowser:]
["Cannot find ...:/Users/Kanis/AppData/Roaming//Corel/Messages/540229901_907002/EN/MessageCache...
Check path of the internet address."]
(I'm running my PC in Dutch; so I translated it as correctly as possible).
This message appears from the very instant that I installed Corel WordPerfect X5 on my system, i.e. February 8, 2011. Then I uninstalled WP X5 completely. However, the above message keeps appearing, whenever I try to start Corel PaintShop Photo Project Creator or PSP X3.
In order to keep on going, I installed PSP X3 on a virtual machine on this PC (O/S: Windows XP 32 bits SP3 under VMware Workstation 7.1.4 ( under host W7 Ultimate 64 NL)). It works fine from the beginning, but this is not meant to be. Therefore, on June 6, I tried a fresh reinstall on PSP X3 on the main operating system (W7 Ultimate 64 NL). The problem persisted, as before. I then uninstalled ALL Corel applications from that system, went through the entire register and deleted all traces of Corel, PSP X3 and WP X5 applications. Expelled also all traces of PSI-Service related items (also from the register). Then I made a fresh reinstall of PSP X3, and it worked. Eureka ? Until this very morning. Same old story started all over again. So obviously I have not found the root of the problem. It must have been masked for some time. What is the source of the error message? And how come it causes PSP X3 to start as a service only, and not continue. Note: note even the start-up screen of PSP X3 does show up.
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May 17, 2013
I don't know if it is a bug, or something to do with Windows7 but it has been bugging me for quite a while.
On my old computer (which ran Windows XP), i could choose to open several images in PSP (all versions i had at the time) and the number of selected files didn`t seem to matter. Now, on my new computer (since a few years), i run with Windows7 and i find that if i select more than 4 files to open at once (usually jpg or png) i get an error message asking me to "select a valid file". If i deselect enough files to reach 4, it opens them fine.
It is not a big issue, although it might get a bit annoying if i have 20 small files to open at once, as i have to do it in groups of 4 at the time.
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