Lightroom :: Why Won't 4 Play Audio In Video Files Any Longer
Mar 31, 2012
For some reason today it just stopped paying the audio from my Nikon D300S video files. I tried importing a new file but that won't play either and I reloaded the program and that won't work either. I know the audio is that as it will play in Windows.
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Jun 13, 2013
Photoshop CS6 Extened won't play or process Dolby Digital (AC-3) Audio Files from my AVCHD video files.The video plays fine just no sound at all. When processed still no sound. Are there any (AC-3) audio codecs I can download and install. How would I install them. Do I need to convert audio files to another format & if so how & what format.
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Feb 17, 2013
Video will not play properly [audio plays well video hangs ] in Adobe Photoshop CS6 running on a Win7-64 machine equipment with a quad-core processor. Video plays properly in Lightroom 4 and Bridge CS6.
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Aug 7, 2013
My Canon 60D video (*.mov) files are sucessfully imported to the Lightroom catalog, but Lightroom won't play them in LibraryLoupe view.
http:[url].....
but it shows video frames, when I hover mouse from left to right edge of item in LibraryGrid view. Seems like output of "Loupe" for video is broken and play control (scroll and buttons) is disabled. Have tried LR 5.0 and LR 5.2 RC.
Quick time 7.7.4 plays this files perfectly.
OS: Windows 8.1 Preview
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Jul 24, 2013
We just did a :30 commercial spot and delivered it to several outlets for regional broadcast. Most of them accepted our compressed output just fine (an H.264 QT, 1080 @ 29.97, PCM audio) but one outlet kept rejecting the file for being TOO LONG. We measured the file in several programs on the Mac (AE, FCP, QT 7, QT X) and it always came up as exactly 30 seconds every time. Even AE pegged it at 899 frames, so we definitely weren't over.
AUDIO was running long, not the video. He sent us a screenshot from Vegas Pro (I guess their system is all PC-based) and it showed the video stream at :30.00 and the audio stream at 00:30:29 -- nearly a full second longer than the video! How could this happen? I always thought the length of each stream was identical, so why woudl the audio come out slightly longer?
One clue: the actual AIFF file used in the output comp is itself 00:31 long. I shortened it in the composition to fit within the time, and every setting for 'Duration' that I know of was set for 00:30, but it's like it just ignored the duration on output of the audio and exported the entire length of the track into the audio stream.
Here's my workflow -- I did use other programs to make the file so maybe something else is the culprit:
Finish in AECS6, render out to ProRes 4444 Master @ 23.98; re-import the file and drop into 29.97 comp to correct the frame rate for broadcast, render out to another 4444 Master file @ 29.97; dropped that into Apple Compressor to make H.264 file with PCM audio.
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Mar 13, 2012
the audio does not work on any of my video files, now that i have upgraded to LR4; the audio for these files works fine in LR3; audio is working with slideshows in LR4.
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Sep 19, 2012
i down loaded some videos from a sony hand held but there was no sound in any of the videos?
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May 24, 2013
Llightroom 4.4 crashes everytime I try to playback video causing the app to close. The video loads fine, I can see the thumbnail, but when I hit play I hear audio for a few seconds, the video doesn't typically play or plays for only 1 second then the app crashes. Video files play fine in quicktime or Windows media. This happened in 4.3 as well so not related to the upgrade to 4.4. Here is what is logged in the Windows error log.
Windows 7 64 bit
Application Error
Faulting application name: lightroom.exe, version: 4.4.0.11, time stamp: 0x514b016c
Faulting module name: MSVCR100.dll, version: 10.0.30319.1, time stamp: 0x4ba220dc
Exception code: 0xc0000005
Fault offset: 0x000000000003c250
Faulting process id: 0x13d4
Faulting application start time: 0x01ce58f418edb142
Faulting application path: C:Program FilesAdobeAdobe Photoshop Lightroom 4.4lightroom.exe
Faulting module path: C:Windowssystem32MSVCR100.dll
Report Id: 843f731f-c4e7-11e2-a017-00214f56581f
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Sep 16, 2013
When I double click on the video downloaded from NikonD7100 in Library mode in lightroom 5 it will not play. I have windows 8..
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Mar 3, 2012
Using Pro X4
I have a video file, I have an audio file. Video is loaded in the video track, audio in the Voice track.
HOW in the ... do I sync them? I have the mixer on, I can see the wav graphics, I can see where I want them to line up but either the Video track must slide forward ( and it won't, it's locked on 0 ) or the audio track must slide backward (but it won't slide below 0 start) I've tried splitting, clipping... I can't get it cut just right. All I want is time frame 0 for the video to start at positive time frame within the audio.
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Dec 13, 2013
I started a Premiere Pro CS5 project on my PC at work. Video files played both audio and video, life was good. Unfortunately my PC at work is slow, so I want to continue working on the project on my home PC. Uploaded the needed files with Sugarsync, went home, but when I open the project here all the video files only play audio.
So I know the files CAN display video, so it must be something to do with my home computer and CS5 install? I tried reinstalling PP CS5, no change. Is there a setting I may have accidentally disabled at home to force audio only?
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Jul 22, 2012
I can't get my avi video files to play in LR. I could be wrong but I thought they worked just fine in LR 4. Can't find the preferences menu that would list what program controls which file extension in LR.
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Jan 22, 2013
I'm using Elements 9.03 with Windows XP. When I download videos from my Sony HandyCam, the video portion of the file does not play back, only audio. Is there a setting I can adjust or do I need to use a more recent version of Windows?
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Mar 21, 2013
I would like to know if there is an LR4 web module that can also play .mov files. If there is not such an animal internally, perhaps you know of one I could download.
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Feb 2, 2014
When using an HDMI link (from my Acer laptop) to an A/V receiver, no audio is sent over the HDMI when using Lightroom5 to play video clips, but it works OK when playing the same clips directly from the files). Playing YouTube videos, and tutorials, also work correctly (audio on the HDMI).(The audio is output from the laptop speaker, and the 3.5mm jack.)
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Apr 21, 2014
I can't get any audio to play while in Premiere Pro. The computer's programs has audio in the speakers and headphones with everything but Premiere, including exported premiere files but I'm not sure why. It was fine just two days ago.
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Jul 10, 2011
I have recently upgraded my old VideoStudio 12.00 to VideoStudio Pro X4 and have only just started using the program again after a couple of years of absence so I am still on a learning curve.
Can I extract the audio from a video clip and if so how and how can I convert it, if necessary into an Audio Interchange File Format, so that I can export it to a program such as Audacity for removing background wind noise before importing the Audio back into the videoStudio project.
I have tried using all the audio filter functions in VS to remove the background noise, to no avail.
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Aug 25, 2012
...adding effects in VS x5 pro. I just downloaded the trial after upgrading to a new laptop running windows 7 and was told I could not use my videostudio 11 or moviefactory 6 plus. So I have video that I imported from my SDHC card in high def, it played fine until I started adding a crossfade and a couple of slow motions. Now, every video had no sound. I have tried deleting them and bring them back in, but still no sound. It will play music over the tracks, but I have lost all my original sound. I thought I would be able to add some music and lower the original soundtrack at certain points, letting it fade in and fade out, allowing for the original audio to play through and along with the music. I am pretty dissapointed right now and need some answers. Also what happened to the moving menus? I am confused with the templates as well... begininng, middle end or complete. Is that instead of moving menus? Can I not make a moving thumbnail menu with music and chapters?
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Nov 20, 2013
The following didn't eventually cause me a problem since I have retained some earlier versions of VS. Normally, starting way back with VS version 8, I've happily downloaded avi files from my handicam, edited them and made nice home movies on DVD, worth watching even by non-family .
But now I've just been given a couple of mpeg-4 files (total time of 1 hr 20 min or so) to turn into a nicely edited DVD (it's an orchestral concert). If I insert the files into the timeline in either X5 and X6, the audio doesn't sound when I try to play either the project or the clip. Do the same with X4 and things work perfectly, audio comes through loud and clear. So I've used X4 for the task, I kept it on my computer.
An additional task was to make an audio CD - no sweat, I just created a sound file (in the "share" tab) with X4 and went from there. Trying to do the same with either X5 and X6 caused the software to crash with an error message.
error message
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Aug 15, 2013
I've created a slide show and have attempted to insert an audio mp3 file. Audio file shows that it has been added to slide show but it wil not play.
I've added the mp3 multiple ways, by using the add media -- audio from element organizer as well as by add media ---audio from file but it won't play
MP3 plays fine when I click on it from the organizer.
I've tested the mp3's that came with elements 11 and they play fine. What's the deal?
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Jan 28, 2014
I am using Premiere CC to edit Pro Res 422 in a sequence using the ARRI Cinema 23.976 sequence preset. My rough cut sequence has lost all audio playback. I can play audio from the source, and in other sequences in the same project but this sequence specifically is not giving my ANY playback. In audio hardware, I have set output to built-in output and made sure that my system is set to the same thing as well. When I click into channel properties, right click>Modify Channel I see 4 audio tracks set to Source Channel 1, 2, 3, 4. All are set as "Ch.1" under Channel in track.
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Sep 4, 2013
This is the error message I get when I try to upload my raw files into LR4 from my Canon 5D MarkIII:
"The files are from a camera which is not recognized by the raw format support in LR. (7)
ex file # 5B9A0008.CR2
I recently upgraded from a 5D classic to the MarkIII. Jpeg's upload fine. I've googled, looked in the manual, searched for LR update and nothing has worked.
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Aug 28, 2012
I'm using Video Studio Pro X4. I'm just trying to make a simple, first movie and failing. I have a Sony HD Handycam that produces .m2ts files. I just want to be able to create HD movies that I can play on generic software on my tv. So I assumed I could create an MPG file and play it using Windows Media Player 11. After rendering an MPG file, I get no audio output.
- I imported the .m2ts files into VS
- Put two short clips in the timesline.
- Basic transition.
- Share -> Create Video File -> HDV (tried all options)
- I create the MPG file and I get no sound on playback using Media Player
I would think this is the most basic thing I could possibly be doing and it doesn't work. I am using an underpowered XP laptop, but I would think that would just be a speed issue. I'll get a better desktop for editing, but if I can't perform the most basic of tasks now I'm thinking it's a software issue.
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Feb 26, 2014
Every Quicktime I import and cache into my project won't play audio, even though the audio tracks show up in the timeline with waveforms and the seqeunce specs match that of the source audio. Apparently Flame users are having similar problems. I'm having to strip out the audio into AIF for separate import and re-sync.
Oddly enough, I can hear the audio prior to import when playing the preview clip in Media Hub.
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Dec 18, 2012
I created a PDF slide show with MP3 audio (from Elements Organizer version 10.0). The PDF doesn't play the audio. What can I do ?
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Apr 22, 2013
So my animation is a song and I'm doing like a video clip with interactivity (the interactivity is not inside at the moment).I need to have a play button so we can see (heard) on iPhone, iPad...
My problem is that the animation begin immediately behind the play button and before I press it.So the song and the animation are not synchronize.I try many things to stop the animation but nothing is working.
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Mar 6, 2013
LR4 has a longstanding bug where it can no longer edit RAW files in Photoshop CS6.
Most (including me) appear to be using a work-around where a copy is made of the Photoshop CS6 executable and slightly renaming it. this is then plugged into LR4 as a third-party editor. A far from convenient or professional affair!
Why does the Adobe Labs ADOBE RAW beta not update RAW in LR4 but only CS6?
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Dec 30, 2013
How do I insert an audio while you play back an animation?
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Jan 28, 2014
I have uploaded an edge animate cc published html with sound. The html file opens perfectly on my mac pro safari browser perfectly with audio. But when I open the same file on my iphone5 the file opens but no the audio does not play.
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Nov 15, 2012
Suddenly I can no longer sort JPG and RAW files together by capture date. I have two Canon SLR's shooting in RAW and one Canon point an shoot shooting in JPG and want to collate the photos in LR4, which I was able to do up to now. I cannot find out what I did to make this happen or correct it in LR preferences.
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Dec 21, 2013
After sending files to Photoshop for further editing, use simple "save" command to return them to Lightroom. That used to work but now only JPEG files do round trip, not raw files (DNGs) although round tripping to Elements works fine. Photoshop is saving them to my catalogue instead.
Adobe agent spent more than an hour tinkering with my computer before giving up. Tried to blame use of DNG but this is an Adobe invention. Also said to use synchronise folder command as a work round but this restores deleted files as well. He promised to "escalate the problem" and I would be called back, but that was a week ago.
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