Lightroom :: Can't View Or Import Video (4.4 And 5)
Aug 3, 2013
I have a problem with my PC. I cannot view or import video in Lightroom.
I have tried both Lightroom 4.4 and 5, with same results.
I have video in these formats: mts, mov and mp4, and they all have the same problem.
I properly have done some "adjustments" of my PC, but cannot find out what has caused the problem.
Description:
In the Import window, I see this message "Preview is unavailable for this file". After I press Import, I get this message: "Video support is disable"
For those movies already importer, I can move the cursor over the movie, and view "fast replay" of the movie. However, the play button do not show.
Pressing spacebar only zoom. As do double-click. I can view the videos using QucikTime or Media Player.
I am using Windows 8 64 bit.
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Jan 13, 2012
I don't know what happened. Initially everything seems fine. Then when I use loupe view to see video, the view only shows the left top corner (about 60% of the length and height). And I can't change (zoom out) back to show the whole video.
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Jan 28, 2014
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Apr 19, 2012
I have been unable to import video to Lightroom 4 from my Canon 7d (.mov files). I could import without issue using Lr 3.x. I would be able to do quick edits of photos and videos all in one place for friends/family events.
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Nov 21, 2012
Lightroom 4.2 won't import video, not from a Nikon D800, Canon 5D Mark II nor an iPhone. I just get "There is a problem with the video file." The files are fine, and somewhere in the past I was able to import videos. So what's changed?
LR 4.2
Mac OS 10.6.8
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Apr 28, 2012
I have videos from Canon FS100 (SD video in .mpg). I can view/ playback in windows, Adobe Premier Pro and edit them also. But LR40 cannot import them - no preview , and when I import it says "There is problem with file". Tried reboot / quicktime update erc. No effect. LR3 can import and playback these files!
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Feb 24, 2014
How to download video tutorial for later view
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Apr 6, 2012
I receive the following error when importing video files from a D90:
"The movie files contain no video frames".
The files import fine in 3.5.
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Sep 2, 2013
I just noticed that I can no longer import .MOV files from my Nikon D800 into Lightroom 5. I am running on Mac OS X 10.8.4 on a Macbook Pro, LIghtroom 5.0, Camera Raw 8.1. I plug the camera into the USB port of my macbook pro (don't have a SD slot on my macbook pro)
When I click import in Lightroom the .MOV files don't even show up at all in the import dialog.
When I tried to import video from my iPhone 5, they showed up on the import screen and I was able to succesfully import them.
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Jul 7, 2012
I'm running Lightroom 4.1 on Mac OS X 10.7.4.
I just installed Lightroom. Lightroom will not import any of my video files. After import fails to import them into the lightroom library it tells me "there is a problem with the video file" and it lists all of my videos.
90% of my videos were shot on various iPhones.
I have read the troubleshooting video
[URL]....and did not find it useful.
Google searches are not panning out either.
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Nov 17, 2013
I cannot import video taken with my Leika D-LUX 5 into Lightroom 3. The photos I take import fine. What can be done to correct this?
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Oct 21, 2012
Lightroom 4 will not recognize the video files. It will only import the photo files. How do I import the video files?
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Mar 25, 2012
I have LR4, and Windows 7. After installing LR4, I could not import mov files. I rebooted, and no change. I have 8 GB of ram, and a duel core Intel processor. I tried to associate the mov files with LR4, and I tried moving the files, first on the SDram card from my Nikon D7000, then to the local hard drive. The result is the same. I try to import just one mov file, and nothing else, but the result is the same. There is a problem with the file. Each file tht LR can not open, opens fine with media player, or any other player installed on my system.
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Sep 18, 2012
As I screen video clips in Lightroom 4, I'd like to be able to view the timecode numbers in the window so that I can log the footage. Can this be done?
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Oct 27, 2012
I have hundreds of JVC Everio video files that are natively created as MOD files on the camcorder. However, I can copy them to my Windows 7 system and simply rename them as *.MPG files and they play fine in Windows Media Player. I noticed that Adobe Premier Elements can import MOD files, but I get a "There is a problem with the video file..." error message in LR4.2 when I try to import the renamed MPG file. The Import function won't display MOD files as a valid file format, but the MPG files do appear in the Import browser list.
Below are the specs from the MOD file renamed to MPG.
GeneralComplete name : F:Digital_Media2007Videos20071208V-Christmas_Trees!
DVDMOV00A.MpgFormat : MPEG-PSFile size : 88.5 MiBDuration : 1mn 47sOverall bit rate mode : VariableOverall bit rate: 6 902 Kbps
[Code] ........
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Oct 4, 2012
I have an issue where videos aren’t importing into my catalog, but the videos play fine on the machine. Forums suggest that there might be an issue with the video cache, and some threads suggest I try to purge the cache. I go to Preferences > File Handling > Video Cache Settings > Purge Cache, and I get the dialog:
The Video cache is being purged. This message with be dismissed when the purge is finished.
I’ve let that message appear for 24+ hours, and it still doesn’t go away.
My questions: Where videos don’t import? How to manually purge the video cache through some other method than the Preferences UI? .
Mac OS 10.8.2
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Jun 26, 2012
I have several hundred videos I have taken, either with a Canon SD800, Canon S95, Canon T2i or a GoPro.
New videos I take on this equipment works just fine when adding to Lightroom. But when I try to import older files, I get error: video file not imported with the quantity in parenthesis.
I have tried purging the video cache, I have tried task manager - disabling dynamiclinkmanager and dynamiclinkmediaserver. Occasionally I will be able to import one or two videos after doing this but then it hangs up again.
Running Win7, LR4.1.
I don't have anything else up and running when I do this.
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Aug 5, 2012
After I've upgraded to OSX 10.8 Mountain Lion, I begin to see the following issue while trying to import .mts files from my Panasonic GH2 SD cards:
1. LR no longer sees individual files on the SD card. I know that this is because ML has decided to treat all AVCHD-related directories as packages and LR can no longer see the indivisual .mts files from the file system. However, Premier Pro CS6 CAN.
2. Even after copying the .mts files to an unrelated directory, LR is no longer able to import the files. I get the "There is a problem with the video file"
3. The .mts files I previously imported into LR 4.1 with Lion no longer plays inside LR. I see the thumbnail but if I attempt playback I get the "there was an error working with the video" error.
There obviously major compatibility issue with LR 4 and ML in relation to video files. I relies on LR for all my video file cataloging needs - now I am unable to do so. All of this was working just fine with Lion.
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Apr 10, 2012
I have M2TS video files stored on my computer. When I import a file into LR4, I have no sound. I also tried importing files directly from my Sony camcorder, but still have no sound.
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May 27, 2012
Is there a way to disable lightroom 4 from importing or processing any file with a video extension mkv, 3gpp etc, as its really slowing down my workflow.
My typically workflow consists of pulling my files off of my memory carsd manually via explorer (into a specific folder under a root folder which I create manually). I then synchronise the root folder in lightroom.
Unfortunately LR4 seems to take over and hour to do this since I have a lot of uncateloged videos. LR fails each time to catalog the videos.
LR3, since it didn't support video, was blazingly fast and performing the same operations in LR3 takes minutes as oppose to hours.
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Apr 21, 2012
Findin that Lightroom 4 and 4.1 are not importing video/movie files. Without exception every attempt made has resulted in an error.
In many cases just the first frame gets imported and converted to a low grade jpg image.
The same files import cleanly in to Aperture 3.x without difficulty.
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Dec 3, 2013
I have a jpeg on my desktop which I want to import into Lightroom but the photo is greyed out in the Import view. How do I import a greyed out photo?
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Mar 20, 2013
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May 5, 2012
So far the only way I have discovered is to laboriously click the checkbox on each image I want to import. It seems that one should be able to select a range with one click (e.g. holding down Shift and then clicking the last image in the range) or by using a context (right-click) menu. No dice.
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Oct 30, 2012
I run a HP DV6 Laptop with Core I7 and Windows 7. While editing my photos my computer appeared to over heat (which is a recurring issue that I'm working to resolve) during mid-post production. Upon restarting my computer, and when I accessed the same photos, I got a very lengthy loading icon when I clicked on a photo under the "Develop" tab. This problem recurred and in attempt to resolve the problem I decided to delete the library and re-import the files. Upon re-import, I cannot view all the photos in the library grid view. I'm not sure if my files are now corrupt from the sudden crash or is it just a data issue with LR?
I've attached a screen shot of what the problem library looks like...
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Nov 20, 2010
I'm in the process of evaluating several video editing programs. So far I've used AVS Video Editor, Cyberlink Power Director and Adobe Premiere.With each program I've spent 30 minutes making a quick demo video to see how intuitive it is and how well it performs. Today I downloaded Corel Visual Studio and decided to give it a go.
I've run into a problem straight away.I've tried to import raw avi files.So I'm using the "Select Import Source Folders" screen.When I navigate to the folder containing the files the OK button is greyed out and won't work.It's greyed out all of the time.
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Aug 10, 2013
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Feb 27, 2011
I forgot I have v11.5 and am getting some good results creating my own SmartScene menus. Can I import DVD-video to use in a new DVD and make minor in/out changes without it reencoding? Otherwise, I'll have to dig out my backup of avi files and start anew since the original source is Hi8 and can't be re-encoded.
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Jan 27, 2014
I'm trying to import a MPEG video from my camcorder into after effects, but AE says that the video is "corrupted or unsupported" and won't load it. I've tried taking it and exporting it from Premiere Pro and i've also tried just importing it as raw footage and it won't load it either way.
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