Lightroom :: 5 - Can't Upload Images From Ricoh GR / File Not Recognized

Dec 15, 2013

I'm using LR5 and have just bought a Ricoh GR.

When I try to upload RAW images LR either crashes or I get "file not recognized "

I have the import set to " copy to DNG file"

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some more information:

- LR5 Beta behaves the same way

- some photographers add owner/copyright information into the camera (e.g. by using eosutility in the canon case) - this is stored in the raw (cr2 for canon) file and lightroom does show this information correctly
 
- i only need to open the xmp file in an editor and save - then LR detects changed/updated metadata information and displays the little arrow which then allows to read/import the metadata information from the file - and then all is fine and the information from the xml file is shown in LR.
 
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- photographer imports images into their local lightroom and do some modifications - mainly add metadata information

- photographers provide the cr2(nef) files together with the xmp files to us (upload)

- we download and import the files into LR and rework them and finally export to jpeg including metadata - !!! if LR does not correctly use the provided metadata information from the xml file during import then we end up with jpegs including incorrect/missing metadata

- we publish the jpegs to sell them and the websoftware does provide certain features or not, depending on the metadata (which is wrong in these cases)

- we only recognize the problen then and have a lot of work to recreate correct jpegs with correct metadata files

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