Illustrator :: CS6 Crashes When Dragging
Feb 7, 2013
I'm running Illustrator CS6 (16.2.0) on Mac OS X 10.8.2 and Illustrator crashes as soon as I attempt to drag anything. The crash is reproducable if I do the following:
1. Launch Illustrator and create a new document
2. Create a text field, line, or shape
3. Select the Arrow tool
4. Drag the element I just created
Illustrator will crash as soon as I try to drag. I can move the element using the arrow keys, but the crash happens when I try to drag with the mouse.
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Jul 12, 2012
I'm refining some SVG files, imported into GIMP as paths. I added numerous guides on the images and drag anchors to the guides. All the paths consist of straight lines only. The problem is that on some anchors GIMP performs the "drag curve" operation instead of the "drag anchor". As a result, my straight lines become broken (curved).
The only solution I've found so far is to apply maximum zoom level, say 400%, and repeat the dragging in this resolution. This makes GIMP work properly, at least, I'm able to "drag anchor" as expected. But switching back and forth to the 400% zoom level is a bit annoying and inconvenient.
Is there a better way to "say" GIMP that "dragging anchor" is the "dragging anchor", not "dragging curve"?
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Apr 19, 2013
When I drag a selection to the edge of the window enough to cause the artboard to move while holding a selection, the whole window fills with clutter built of the selection.
As soon as I stop dragging and release the mouse, the window clears and the move is completed appropriately.
I hope the image can go well with my description...
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Oct 29, 2013
I'm not able click and drag an object in CC and can't figure out why.
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Mar 17, 2014
I'am using illustrator CC but while using the star tool, instead of being drawn while being dragged by the tip or the outer radius, my star is getting dragged from the inner radius. The problem does not occur when dragging while holding the alt key.
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Nov 7, 2012
I've got a strange thing happening in AI CS5. While dragging an object (a placed and linked jpeg with a clipping mask), I can't see it. It then reappears on release of the mouse button.
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May 24, 2013
When modifying a pre-existing shape by dragging an anchor point, the paths refuse to stay straight/right-angled (see image below, red lines). Even when I line it up beautifully and cannot see any hicks in the line, they become crooked the moment I let go of the anchor point. Certainly the shift key won't work. Is it something I need to change in my settings? 'Snap to point' doesn't do anything either, obviously. Smart guides are on too.
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Oct 14, 2012
Using CS6 Mac, I am un successful in dragging and dropping a scanned image from PS to Illustrator.In the past i was able to do this with CS3 PC.
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Feb 24, 2014
I draw a rectangle. I want that rectangle to be longer, so I drag one side. Why does the other side move a little? I can't think of an instance where this would be useful behavior.
Here's the rectangle:
Here is what it does when I drag:
Notice the outline preview of how big the rectangle will be. On the left side, It has moved considerably from it's original position. Why? Why on earth would I ever want that and is there a way to make it stop?
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Jan 2, 2014
Just started a pen tool exercise in illustrator, at some point while using the pen tool I don't know why or how it happens but my screen stops "updating", "refreshing" or "drawing" while I drag it with the hand tool. What I mean is that if I start dragging with the hand, the rulers move as normal, but anything inside just stays a still picture and only when I release the mouse button is the screen changed to where I have dragged. Although the very edges of the artboard/workspace near the rulers behave normaly, I can see bits and pieces flying past there, but it's like there's this big square at the center of my screen that is a still image.
The problem is only inside Illustrator, the rest of my computer and screen behave normally.
I am using Windows XP SP 3, all updates 'n' stuff.
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Oct 18, 2012
20 years using illustrator and for the first time, I don't know why but it suddenly became impossible to copy an object by dragging it while pressing "alt". And I've lost the dragging along the grid locking by maintaining caps pressed...
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Aug 8, 2012
I'm having trouble importing images in Illustrator CS6. Dragging from finder doesn't work, nor does the "place" option. When opening an image in illustrator, all i get is a blank document.
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Feb 16, 2014
I've been trying to select and area of a JPEG but the whole thing keeps moving around.
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Aug 22, 2013
Why can't I adjust the scale of my text by clicking and dragging the corner boxes? Why I have the text selected, all it does it let me highlight it to change font, size, etc, OR all I can do is move it throughout the artboard. Why can I click and drag the corner box to adjust?
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May 22, 2012
Having trouble moving objects between layers by simply dragging the right-hand dot to a new layer? CS6 won't let me drag the dot on any kind of selected art from any kind of file I've tried..
Click the name of the desired layer in the Layers panel. Then choose Object > Arrange > Send To Current Layer. Drag the selected-art indicator , located at the right of the layer in the Layers panel, to the layer you want. But method #2 doesn't work at all for me. In fact, the cursor doesn't even change when I mouse over the selected-art indicator dot.
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Jul 21, 2013
When I click and drag with the direct selection tool, I'm getting a drag on the object rather than a marque for selecting points. As soon as I click, the tool switches to the black arrow tool. Did I mess up a setting somewhere? I'm not using any modifier keys.
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Aug 1, 2012
I'm simply creating a word on an artboard "Item #1" at 90pt bold and centered to the artboard. I now want to copy it a couple of times on the same artboard by holding down alt + shift and dragging beneath it to create new copies of the word with the goal of printing this artboard and using a paper cutter to make evenly cut labels.
1. How do I create a consistent amount of space between each label when I drag each copy down?
2. If I already have the labels on an artboard, how can I space them out so that there is an even amount of space between them?
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Jan 28, 2011
I have a situation where the default behavior of my rectangle tool (or any of the other shape tools) is now different. I'm on Mac OS X 10.6.5 running Illustrator CS5. It acts as though the option-shift keys are pressed, so whenever I draw an object, it draws from the center point and the dimensions are constrained, so i can only draw a square or circle, not a rectangle or ellipse. Additionally, whenever I use the selection tool, it clones the object I drag, and also constrains the positioning, so i can only drag in a 0, 45 or 90 degree angle (or multiples thereof). It's as if my option-shift keys are permanently pressed (if I actually press option-shift, the behavior persists). I tried using a different (brand new) keyboard, tried throwing away preferences, and the problem remains. I also tried booting up Illustrator CS4, and the weird problem showed up there! This behavior just started happening spontaneously. I couldn't think of anything weird that happened (a crash, a new plug-in, etc.). I can't find a preference that sets this behavior either.
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Mar 19, 2014
I have a path with a smooth point. The two direction points form a direction line with any non-45-degree-angle - say 11.8 degrees. I want to drag one direction point while keeping the angle of exactly 11.8 degrees.
Is there a key combination for that (Mac OS)?
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Oct 23, 2012
Just for clarification, are there any drawbacks to just dragging an image from my desktop onto an artboard instead of placing it? The image will not be autotraced, and will become part of a layout in my AI file.
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Nov 18, 2012
When I try to save a pdf from Illustrator, it crashes. I have CS5. It doesn't matter which settings I choose in the dialog box, it always shuts down illustrator and says Adobe Illustrator has stopped working....
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Sep 6, 2013
I became a member of Adobe Creative Cloud a few days ago. Today I started working in Illustrator CC, but it really bothers me that everytime I save my doccument it crashes.Well, at least, it says that it crashes, but if I wait a couple of minutes it works again and it saved my procress.
Also when I close the program and open it again, it already crashes before I have done anything.
I am working on a Windows 7 computer, and with Illustrator CS6 I didn't had this problem at all.
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Jul 31, 2012
My issue is pretty straightforward, I cannot export to PNG unless I trash the Illustrator preferences (located in: user/Library/Preferences/Adobe Illustrator CS6 Settings/en_US/) BEFORE I start Illustrator. As soon as I close Illustrator, I must delete those preferences again the next time I start up the program or I won't be able to export a file.
- I recently upgraded to Mountain Lion, but I was having the same issues in Lion.
- I have uninstalled the whole CS6 Creative Suite and reinstalled (literally deleting every single Adobe file in the Library folder) still the same issue.
- It seems to only be PNG files that I can't export to. If I try and make it a JPG it will export (I do commonly need to export with transparency so JPGs won't work for many things I need to export).
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Jun 13, 2013
Mac OS X 10.8.4
Illustrator CS 6
Everytime I try to do save for web in Illustrator CS6 it gets hung up and I end up having to force quit the program. I have uninstalled and re-installed the software and it works once but then goes back to doing the same thing. I also noticed that now the program is getting hung up when I try to undo a move or text and again I will have to force quit the program.
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Dec 11, 2012
So a few times now I have gone to save a document and illustrator cs6 64 bit crashes. It doesn't outright close, but it stops responding to windows and all of the pallate windows and main window begin to flash black and then back to regular.
I run windows 8 on this computer and am worried that it just incompatible for the os. So I have begun to run the program in windows 7 compatability mode. For the last 20 minutes it hasn't crashed out, but I've only saved two documents and this error has only happend three times in a month of using the application, though two of those times were within an hour of each other today.
I'm not 100% certain but I believe that each file it has happend on is also one that I had just saved for web.I found as much of a crash log as I can in this new os but it reads as follows:
The program Illustrator.exe version 16.0.3.691 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1110
Start Time: 01cdd7e0adea99a9
Termination Time: 322
Application Path: C:Program FilesAdobeAdobe Illustrator CS6 (64 Bit)Support FilesContentsWindowsIllustrator.exe
Report Id: 9856d88b-43df-11e2-be73-10bf48b5fe20
Faulting package full name:
Faulting package-relative application ID:
I'm not really very familiar with the action center control panel but I couldn't find any additional information there.
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Jan 2, 2014
Illustrator CC crashes upon saving using OS X 10.75 on a Mac, with Dual Core Intel Xeon processor and 5 MB of memory. Tahoma and Verdana fonts are intalled. We cannot save a crash log, because the computer freezes, and we have to restart!
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Jul 5, 2013
I am running a fully licensed pro version of Illustrator CS6 on two machines. They both now crash (freeze) when saving EPS. Fine on PDF, Ai, etc... just EPS on both machines. No error messages, just a freeze then a force quite.
Both machines are 27in iMacs, under one year old, latest versions of Mountain Lion, all top notch and running on i7 & i5 processors. Spec is not the problem. All software is updated.
Really at a loose end. Reinstalled the software on one machine, OK at first, then back to crashing.
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Jan 15, 2014
why does illustartor CC open then crashes and i get a message saying windows does not know what the problem is. everytime i open it, Now i know it works on my computer becuase i've used illustartor plenty of times on my current desktop but ever since today its been acting wierd and work so i've uninstalling and reinstalling but still nothing works then i tried installing on another hardrive still did not work and i cleaned out my registryies, optimized my disk, and cleaned temp files tooo.
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May 14, 2012
I just installed Illustrator CS6 from the creative cloud and it will not allow me to save. The entire program crashes. I also installed Photoshop CS6 and that is doing fine.
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Jun 6, 2013
Illustartor never used to do this. I have installed it onto a new computer with a windows 8 operating system. The file I was working with was simple, but had aprox. 30 layers to it.
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Dec 18, 2013
Whenever I have an open video file with GOM Player (my vide file player) Illustrator will casually crash upon opening, Illustartor would load completely and then just crash. The same thing would happen if Illustrator is open and I want to open a vide file - then GOM Player would crash, after trying to open the same video file, while Illustrator is open, GOM Player would play a black screen. Similarly, if GOM Player is open and I try to open Illustrator a few times at about the second or third try Illustrator will finally load.
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