AutoCAD Civil 3D :: Missing Plan Production Templates?

Oct 2, 2013

I am an IT specialist running AutoCAD Civil 3D on about 100 computers for students at a community college. 

The students recently alerted me that the Plan Production templates are missing from their accounts.  I have previously watched these templates build, and they are supposed to be installed for each user the first time they run Civil 3D.  (I have actually seen these files get added to the enu directory as the green bar progresses.) 

At one time, these templates loaded, but now they are not.  I am seeing two other folders in this directory, as wel as several other templates in the enu root directory, but not the Plan Production folder.

Civil 3D is part of a suite of CAD apps I installed on our systems that includes base AutoCAD 2013, AutoCAD Architecture, AutoCAD Electrical, AutoCAD MEP, AutoCAD Inventor, AutoCAD Mechanical, AutoCAD MAP, and AutoCAD REVIT.

Also, I have installed Civil 3D SP2 directly over the base installation without first installing SP1.

Finally, some users have told me that we should run base AutoCAD once and let that progrm make  the first-time-use changes before running Civil 3D for the first time.  I have tried running base AutoCAD first and Civil 3D first, and neither seems to make any difference.

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I tried to on/off the annotation visibility tabs in the lower right corner (attachement 03)

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