VideoStudio :: X3 Does Not Create Proxy Files

Corel videostudio does not create proxy files.I bought pro x3 in february, but did not install it before yesterday. I installed the version linked in the purchase email from february 2011. I have not installed any updates or patches, so the version i use is Corel VideoStudio Pro 13.6.2.36

Settings:

- Corel is installed on c drive

- proxy folder is set to a folder on my d-drive

- Just to be sure to create proxy files, i've set: "Create proxy when video size is above 352 x 240"

- I have checked "auto generate proxy teamplate"

- i have checked settings-smart proxy manager-enable smart proxy

I have created a new project and added 2 files.

file1.AVI
video compression: MJPEG compressor
attributes: 24 bits, 1280 x 720
total frames: 340
file size: 41 738 KB

file2.AVI
video compression:Microsoft DTV-DVD Video Decoder
attributes: 24 bits, 1920 x 1080
total frames: 222
file size: 13 061 KB

I select both files, right click and choose "create smart proxy file"I open the "smart proxy queue manager" and i see the two files dissapear. However, they just fly through as nothing is really done with the files When the files are gone from "smart proxy queue manager" i open "smart proxy manager", and there's no files here. There is neither files in the proxy folder i've chosen.

I've also tried to play the video, hoping the files will be created automatically. I've tried to create the proxy files after installing the patch for pro x3.I've tried to reinstall videostudio.

I still can't get the proxy files, which means i can't edit the video either. When i preview with the editor, it stops all the time. The thing is, i managed to create the proxy files a year ago when i first tried the x3-version, and that's why i bought the product.how i can make it work?