Premiere Pro :: CC Playback Of Lumetri Saved Looks Not Working
Nov 29, 2013
I just upgraded to Premiere Pro CC and Speedgrade CC specifically to use the Dynamic Link btween these two programs. Exporting from Premiere to Speedgrade works great, but upon returning to Premiere, none of the clips that have the Lumetri effect added will play. The timeline and the audio play, but the video remains frozen on the last effect-free shot.
I noticed that Premiere can play the preloaded Lumetri Looks, but whenever I try to apply the Lumetri effect that recalls a saved look, again it freezes.
I have a nVidia Quadro 200 GPU, and I even updated to the latest driver hoping that would solve something, but no go.
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Mar 8, 2014
After rendering a few clips in my timeline for playback, my video tracks are no longer playing back. The timeline time marker plays, the time counts, and the audio playback is working correctly, but the video stays on the frame in which playback started, and does not move change until pausing playback.
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Apr 1, 2014
I was watching through footage and choose a handful of clips ... my video worked fine. Then Friday I came back to start putting everything together and the clips "went blank," The audio could be heard and played back in real time, but the video displays as a black screen or a green screen. I tried rendering, but it said it would take 2+ hours to render the 1 minute of clips I had in my timeline. Even the sections that did end up rendering just showed a blank red screen. Clips are .MTS (which I've used in every project previously with no problem) shot with a Panaconic HMC-150.
I'm using Adobe Premiere Pro CS6 on Windows 8, 64-bit operating system
Processor: Intel Core i7 CPU - 920 @ 2.67 GHz
12.0 GB of RAM
The thing that gets me is that this has worked for months, even worked with these clips a few days ago, and now it seems like everything just vanished.
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Feb 10, 2014
Mid-job (and of course now that I need to color correct), PP CC has stopped exporting video to my external monitor. I have tried trashing prefs (holding Shift+Opt at start-up) and it doesn't do the trick. In looking around, I've noticed people having this problem when using some BlackMagic cards, but my monitor is plugged directly into the Thunderbolt connector of my MacBook Pro. I've enclosed my Playback settings.
Oddly enough, when I fire up my old copy of PP CS6 it plays back to my external monitor just fine.
I've had had enough late-night edits that I may have inadvertently initiated some keystroke that changed a setting, but I can't think of what that would be or why a Preference Trash wouldn't reset it.
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Mar 4, 2014
Using Premiere cs6.Audio keeps dropping out during playback. Audio is present in the export.The audio drops out at random and drops back in at random.
I have tried everything from converting my wav to an mp3/aiff, moving my cache and preview files (and changing my scratch locations) to my computer from my external hard drive, creating a new project, deleting the pek files, even closing all apps.
This is something that just started happening out of nowhere in the middle of a project and has gotten worse and worse with use.
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Nov 4, 2013
I have a 27" iMac (late 2012) with NVIDIA GeForce GTX 680MX graphics card running Mac OS 10.8.5.
I'm using Adobe Premiere Pro CS6.0.3, and when I updated my OS to 10.9 Maverick, I began to experience several problems, including:
The dreaded spinning beachball and "Premiere not responding." "This project was last used with Mercury Playback Engine GPU Acceleration (CUDA) which is not available on your system. Mercury Playback Engine Software Only will be used.Video files - I think they were all .MOV - became "squished" to the top of the Program Monitor (movie only took up about 1/3 of program monitor window). After a long chat with Adobe Support, he indicated that the update to 10.9 Maverick was the problem, so I:
Updated to Premiere 6.0.5, but that did not fix any of the issues.Logged in as "Root," which worked for a while but I also received 3 "Premiere encountered problem and must shut down."Deleted preferences, repaired permissions, basic troubleshooting practices, etc, but problems persisted.
Eventually I restored my computer from a Time Machine backup to a day prior to the OS 10.9 update, and this seemed to fix all the issues. So I was back to Mac 10.8.5 and Premiere 6.0.3.
But the .MOV-compressed-in-the-program-monitor problem began to surface again (see photo below).
So I updated to Premiere to 6.0.5 (but not my OS - it's still 10.8.5), and the "Mercury Playback Engine" error is back.
And the .MOV files are still compressed in the Program Monitor. I have a project that I completed in 6.0.3, but is now messed up in 6.0.5.
Is the only solution downgrading to Premiere 6.0.3, and if so, must I do a clean install of the program from the DVD?
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Feb 20, 2014
No playback in timeline or viewers for most projects. Task Manager shows that PrPro CC is doing something, but no visible effect. Scrubbing works, but no audio. Happens mostly on single-track sequences 1920x1080 and larger. My system: (PC) hexacore 3.34 GHZ (12 CPUs), 32 GB Ram, RAID-0, GTX 770 Adobe certified graphics. Worked great before. A bug in the last update (02-19-2014)?
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Feb 12, 2014
I have a friend who is just completing a film for a public screening...(about 400 people, mostly volunteers involved in production.)He will be using a regular projector hooked up to a PC to play the video.The source footage is 1080p HD shot on a HVX200. Edited on Premiere Pro CS5.
What format should he use to export so he gets great quality but it can also play without the computer stuttering and dying etc? We've debated between H.264 (mpeg 4 file format) or DVD Blu Ray.MPEG 2 (or some Quicktime format?)
Do we choose h.264 and bump up the bitrate to maximum? Stick with the preset recommendation? There also is h.'264 bluray'..have no idea what difference that makes.
We're not experts on codecs and resolutions etc.Premiere Pro presents this plethora of options.
We want to choose....File ...Export....a format and preset (and maybe adjust a setting or two) and get the best result.
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Mar 18, 2014
I have encountered this problem on all recent Premiere projects I've worked on with a variety of audio types. My audio is cutting in and out in a seemlingly random way while the video keeps running fine. Sometimes the audio will play fine for 15 seconds then stop, sometimes it stops and starts after about 2 seconds. I have tried adjusting all of my preferences, settings, audio types, and even video types but the problem always comes back. Spoke to a friend who's new to Premiere and he's having the same problem. Considering moving back to FCP despite the weak interface.
Currently I am editing Canon 5d Mkii footage at 1080p, 29.97 fps. I am using none of the audio attached to the video clips - only editing to a separate m4a music track. My audio is at 44100 Hz. I am playing back video at 1/4 quality. I am running a fully updated Mac Powerbook with a 2.6GHz Intel Core i5 and 8gb of RAM.
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Dec 20, 2013
When capturing HDV clip with Premier Pro CC and playing it in the timeline, the video stutters. I play the same captured clip in Windows Media Player, and it look great. I am using Adobe Premiere Pro CC.-Version 7.2.1(4)
I have the following equipment:
Camera
Canon XH-A1S (set to HDV 60i)
Processor:
Intel® Core™ i7-4930K CPU @ 3.40GHz
Memory:
32 GB
System Type:
64-bit Operating System
Rating:
7.8 Windows Experience Index
Graphics Card
GeForce GTX 760
Solid State Drive
Samsung SSD 840 EVO 750G SCSI Disk Device
Resolution
1920x1200, 59Hz
BD-RW
Pioneer BDR-208D ATA Device
Monitor
Dell U2412M
Clip properties:
Type: MPEG Movie
File Size: 1.1 GB
Image Size: 1440 x 1080
Frame Rate: 29.97
Source Audio Format: 48000 Hz - compressed - Stereo
Project Audio Format: 48000 Hz - 32 bit floating point - Stereo
Total Duration: 00;06;04;06
Pixel Aspect Ratio: 1.3333
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Jan 16, 2014
I have two recent model 27" iMacs running CC. On one system, playback freezes or I getting a Media Pending screen when playing AVCHD (.mts) footage. The second system can playback all the footage with no probplem.
The troubled system specs are: iMac 27-inch, Mid 2011
Processor 3.4 GHz Intel Core i7
Memory 16 GB 1333 MHz DDR3
Graphics AMD Radeon HD 6970M 1024 MB
Software OS X 10.9.1 (13B42)
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Dec 23, 2013
I am using a Lumix GH3 camera and recording in .mov at 50fps progressive and 50mbps. My computer is a macbook pro two years old with 2.2ghz intel core i7 and 8gb of ram (1333 MHz DDR3).
The footage plays fine in the editing suite until I add an effect then the playback is extremely slow and jerky even after render. I am new to PPCC and I've just moved from FCP 7 as it didn't recognise the footage at all.
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Apr 30, 2013
I've listed my setup below and then have stated the issue I'm experiencing.
27-inch, Mid 2011 iMac
3.4 GHz Intel Core i7
16GB 1333 MHz DDR3
AMD Radeon HD 6970 1024MB
Running Mac OS X Lion 10.7.5 (11G63)
Currently working off of a portable 1TB G-Technology G-DRIVE via FW800.
Working in Premiere Pro CS6 Version 6.0.2
Editing in a sequence with settings:
1920 x 1080 23.976fps (also tried in a 29.97fps timeline with same issue)
Working with footage that is 23.98fps
Working with a combination of ProRes 422 (LT) and native H.264 Quicktime files strait from a 5D Mark 3.
The issue I'm having is during playback the audio will competely drop out. The video will continue playing on just fine but the audio drops completely out. All audio levels drop as well in the audio mixer meters so it truly is losing all communication with my audio layers in the timeline.
I read in other forums to go into Finder and delete out the .caf files, re open Premiere Pro, wait for them to be recreated then carry on. I tried this approach with no luck. Deleting the .caf did not change anything. Audio is still dropping out as I try to play through my timeline. The only way to get the audio back is to pause then press play again. I have 5 total channels of audio with only 2 of those channel active.
This is incredibly frustrating have to export out a video just to be able to watch it through.
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Feb 26, 2014
When editing a multicamera sequence, I keep running into this weird phenomenon where I can't stop the playback. I hit the space bar, start making cuts, then when I want to stop I hit the space bar again and nothing happens. The sequence keeps playing, sometimes stopping after a couple a minute or so, sometimes not until the end of the sequence.
The nested multi-cam sequence has just 4 streams of DSLR video. The machine I'm using has plenty of CPU power and memory and an nVidia GPU, so I'd be surprised if resources are a problem. The source media is on a Raid-0 array.
I've tried switching the resolution to 1/4, but this makes no difference. I have several layers of audio but have solo'ed just one to see if that would work. No.
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Jan 3, 2014
I use nvidia card with cuda support GeForce GTX 650 Ti. I was trying to enable Mercury Playback Engine on Premiere Pro and got this results. It's a footage applied on the top with transparency enabled. On the left side MPE is used. Software only on the right side. Why I get this lower quality with Mercury Playback Engine?
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Mar 18, 2014
ever since I updated to the newest version of quicktime, any file using the Quicktime animation codec stutters and freezes on playback.
This has happened before, and rolling back to previous versions worked then, but isn't working now.
I've gone far enough as to format the computer and reinstall everything, but the problem still occurs. Every other codec seems to work fine. I can work around it by using other export methods, but it's a problem when I need to edit previous or co-workers projects on my machine.
Here are my specs:
Operating System: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_rtm.101119-1850)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: Z87X-UD3H
BIOS: BIOS Date: 05/16/13 21:47:33 Ver: 04.06.05
Processor: Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz (8 CPUs), ~3.4GHz
Memory: 32768MB RAM
Available OS Memory: 32656MB RAM
Page File: 4053MB used, 61256MB available
Windows Dir: C:Windows
[code]....
Here's an example of how the image is now being displayed:
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Mar 11, 2014
A few months back, I spent a bucket of gold on upgrading to a new high end computer.
The specs:
Windows 8.1
i7-4770k 3.50GHz
32gb RAM
GeForce GTX 780
SSD Harddrive as main
2 extra harddrives
None of them are in RAID though.
But here's my problem. In the beginning, editing in After Effects CC and Premiere CC was smooth as butter.However, lately, especially Premiere has started giving me issues.
At the moment, I'm editing to 1080p footage, in h.264 format. There's a few effects on it, such as an overlay 720p footage, using Red Giant Looks twice (on one adjustment layer, and on the footage itself), and some other minor stuff like curves and such.
The effects don't seem to matter much though. Even if I play back the footage with no effects at all, playback is still choppy.
I have playback set to 25% size, and 1/4 resolution, and I still only get what I would guess is around 5-10 frames per second. Sometimes it drops completely, down to just 1 or 2 frames per second. Heck, at times it just doesn't update at all for a few seconds.
When I check my CPU usage, everything is fine. It hasn't reached max at all. RAM is still PLENTY (usually around 20gb left), and it seems that both harddrives (Premiere is running on the SSD and the files used are on another harddrive) aren't maxed out either in capacity.
This isn't JUST Premiere, as I said, I've seen a decline in After Effects performance as well.
I've attached 3 screenshots, of my CPU usages, and the 2 harddrives, showing a few minutes playback in Premiere.
CPU Usage:
SSD drive:
Secondary drive:
As you can see, apart from a few spikes here and there, none of them seem to be having issues with capping out. RAM is sitting at a steady 30% usage.
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Feb 27, 2014
I'm new to Premiere Pro CS6,I thought I had a pretty powerful computer all things considered. Basically, what's happening is the moment I put any sort of basic video effects on a clip, (e.g. "brightness & contrast" or "fast color corrector") the video playback (but not the audio) becomes extremely choppy and laggy. Playback and overall performance are excellent before I put effects on. It's just the moment I put some on it slows down tremendously.
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Apr 6, 2014
I am using Premiere Pro CS6 and have Nvidia Quadro K2000 graphics card.
The 'video rendering and playback' section of the project settings is grayed out, not allowing me to access the mercury playback engine at all.
How I can use mercury acceleration with this card?
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Dec 3, 2013
I rendered the video previews on the timeline (5 video timelines) The length of the timeline is 1 hr 20 min. The first 37 minutes playsback fine but from that point on, the edited video flickers showings video from the footage on each stacked timeline. I restarted computer hoping that would take care of the problem but did not.
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Feb 19, 2014
i have a black magic declink studio on my hp workstation Z600 and im working on a premiere cs project and wanted to watch on a external monitor , when going to preferences playback setting black magic isn't appearing as an option but in audio hardware it is!!
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Aug 5, 2012
After I've upgraded to OSX 10.8 Mountain Lion, I begin to see the following issue while trying to import .mts files from my Panasonic GH2 SD cards:
1. LR no longer sees individual files on the SD card. I know that this is because ML has decided to treat all AVCHD-related directories as packages and LR can no longer see the indivisual .mts files from the file system. However, Premier Pro CS6 CAN.
2. Even after copying the .mts files to an unrelated directory, LR is no longer able to import the files. I get the "There is a problem with the video file"
3. The .mts files I previously imported into LR 4.1 with Lion no longer plays inside LR. I see the thumbnail but if I attempt playback I get the "there was an error working with the video" error.
There obviously major compatibility issue with LR 4 and ML in relation to video files. I relies on LR for all my video file cataloging needs - now I am unable to do so. All of this was working just fine with Lion.
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Nov 16, 2012
While editing a large video file (one hour), the audio playback worked for a while, but then simply stopped working. Can still see video and edit it, but without hearing the words / background, editing will not be correct. Is there a bug in the software or some way of reseting the file? I have noticed a similar issue with videos in LR4.
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Feb 27, 2014
I need to make a type change to my project i edited 2 months ago and now Helvetica Neue LT is not installed on the system in premiere CC. It is subsituting courier...yuck! I reinstalled font (font name is green on my system) and says it is installed but does not appear in c/window/fonts folder. I restarted my pc after I reinstalled font. What is happening? I went on typekit since I am a cloud subscriber and it does not appear there. THis is their corporate font and it worked before.
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Sep 12, 2012
I am trying to reduce my playback resolution and the information you provide in the help section does not match my screen so I cannot find the setting options for this
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Aug 29, 2012
We have all of our job files stored on our network. If you open a sheetset from one of those network folders, it will open normally, you can view and scroll thru it normally, but the second you select / right click anything, it locks up cad (grey screen) and shows us the hourglass for 3-6 minutes, and then allows you to work with it, but with a 10-20 second delay on anything you try to do. If you copy the same job folder to the C Drive, and re-open the sheetset, it operates perfectly. Running a constant ping to our server returns a <0ms return with no lost packets.
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Mar 12, 2014
I am running Premiere Pro CC on a Mac running Mavericks. When I try to open a previous version project in CC that has avi or .dv files, I get the following error:
"The preset used by one or more sequences in this project requires third party components that could not be located. These sequences will be modified to use a custom sequence setting instead. To continue editing using original preset, quit the aplicationwithout saving the project, re-install and third party components that are required and re-open the project."
Once the project opens, the avi and .dv files are listed as 'offline'.Am I missing codecs or is this related to something else? I have a few projects with avi files so would be great to find out what's going on!
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Feb 21, 2014
I got the program to load (see prior question). Now the viewers do not function correctly. I am working on a memorial video using pictures. I am working from project that was working. When I click on a picture, it does not showing in the source viewer. On the playback viewer, if I click on the viewer pane, the picture shows up, but does not advance to the next picture (the audio continues to play. If I click on the viewer again, it will change to the next p[icture, but that will also freeze. I am using windows 7 with 8 core processor and an ATI video card. I have updated quicktime, flash and also card drivers (from ATI site). Also having a problem updating as it is saying I have to disable a file claaed clickmanager.exe before it can install updates
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Feb 3, 2014
I used to have this problem with CS5 and hoped it wouldn't happen again when I bought in to CC.
In the timeline certain audio tracks will not allow me to enable clip keyframes. When I try the 'add keyframe' button is greyed out. I can add track keyframes no problem but using them is a lengthy work around. The error also seems to be radom and trashing my prefs makes no difference.
Specs are:
iMac 27" 3.4GHZ i7, 16GB DDR3, Radeon HD 6790M 2GB
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Mar 18, 2014
I am currently working on a 24fps project with R3D footage in Premiere.Some of the footage for a new sequence I am working on was shot at 48fps (and will need to be exported to 24fps while retaining 48fps' slow motion effect).
Can Premiere play back in the program monitor at 48fps? Can it interpret/render 48fps footage to export to 24fps while retaining the original attributes of the 48fps footage? Or would I need to use additional software to accomplish this?
I would like to be able to edit/playback the footage at the correct frame rate within Premiere as I need to synchronize it with music to see which segments of the clips I have will work best.
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Dec 13, 2013
Needed the speedgrade update at 7.1 doesn't work, just had 7.2 update on my machine. As soon as i launch the app 'The application was unable to start correctly (0xc0000005)SG doesn't work because it's waiting for PPro to start up.AE does start.
I've uninstalled, i've cleared the temp folder of downloads and tried again.PPro starts installing but complains 'installation suceeded but a patch failed' U44M1P37 is the code. It's left me with v7.0 installed, no further than that.
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