Photoshop :: Why CS5 Using External Disks
Jan 27, 2011
I keep having a problem where I cannot unmount my external hard drives while Photoshop is running. I have them unchecked in the System Preference for "scratch disks", so what else can cause Photoshop to use the external disks? It's a real drag having to quit Photoshop every time I want to move my laptop into another room.
(By the way, the only reason this disk is attached is it contains my music library, so no, I'm not opening files off that disk either.)
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Dec 27, 2004
I have a problem with Scratch disks in Photoshop CS. I am trying to work with PSB format. Every time I do an operation on a large file (even as small as 1 GB PSB)I get the Scratch Disk dialogue Error- Scratch Disks full. Code:
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Jul 10, 2007
I have Photoshop CS3 (and Windows Vista) and just recently every time I attempt to crop, it gives me the error message that my scratch disks is full. I went into my Preferences and put my C: drive as my first choice (which is only about 10 percent full) and my D: drive as my second. I have a new HP with the D: drive being the recovery portion of the hard drive. I have gone in and cleaned it out. I have restarted both Photoshop and my computer. I read online that you can clean out all of the temp files but it did not say where to locate them. I have searched for "#pst" files. I also can't find my "Local Settings" (because Vista still confuses me) to find temp folders. The only temp folders, I can find has nothing to do with Photoshop.
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Mar 8, 2008
I've got a problem with Photoshop CS3.
It says that my scratch disks are full. I had it one time when I started PS, and now when I'm brushing.
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Feb 5, 2013
so I got the 'scratch disks are full' message when I tried opening new projects. After googling, I read to just change the location to another hard drive instead of the main one, so I went into preferences, unchecked the C drive & checked the E drive. Now photoshop won't let me open it. I get this message:
"Could not open a scratch file because the fil eis locked, you do not have nexassary access permissions, or another program is using the file. Use the 'properties' command in the Windows Explorer to unlock the file." how do I do this, exactly?
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Jan 3, 2013
I just installed Photoshop 7.0 on my Windows 7 system. When the program first booted I got the message that I should put the scratch disk on a seperate volume. I was not allowed time to do this even if I new how. Now the program will not load. I get the message Scratch Disks Full.
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Aug 8, 2006
Every time I click,File ->New, it says, "Can not create a new document because the scratch disks are full." What is a scratch disk and how do I make it empty so that I can create a new document?
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Apr 3, 2002
I get a message when trying to open up photoshop 6.0 and says scratch disks are full and not enough memoery to initialize MP library.
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Nov 14, 2005
I have tons of space and ram available on my machine. This error msg occurs when I try to crop. I have gone as far as to reinstall PS [but kept my preferences]. Scratch is set to my c: drive and the default 50%. Any suggestions on what else I might try?
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Aug 30, 2002
I've been using ps6 program has halted on me and come up with an error telling me my scratch disks are full.
I've got the photshop bible and the adobe book on ps6 but neither explain it very well or give me any clue as to how I should make my scratch disks bigger?
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Jun 11, 2009
I can not complete any action while in photoshop because the scratch disks are full. I have already run into the Performance Preferences and allowed the program to use the 7.09 GB I have of free space. I am about to throw out the laptop through the windows....
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Apr 1, 2002
how do I empty my scratch disks?
I need them empty so I can scan some images...
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Feb 2, 2009
PS CS3
I am trying to crop a JPG slightly to get a specific size. I have set the size in the toolbar of the crop tool and draw the crop mask, but when I try to complete the crop it says "Cannot complete your request because the scratch disks are full". I have two disks on this machine, one with 26GB free and the other with 77GB free and this is only a 250x970px image. I did several prior crops on the same image among other operations, but wanted to use the exact size on this one since it needs to fit in a rotating banner for a website. I can crop it if I leave out the exact size, but then, of course, I am only guessing at the size.
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Aug 31, 2013
I cannot initialize Photoshop 7 because the scratch disks are full.
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Aug 19, 2012
could not use brush too because the scratch disks are full
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Jan 28, 2003
I had a really big file open and suddenly my computer crashes. And now when I select the Startup as scratch disk it always sais the scratch disks are full. Even when I restart PS or my comp, the message stays. So I have to select a different drive.
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Sep 2, 2008
I am creating an extremely large file to be printed @ over 20 feet long. I've been in touch with the printer who told me that my original file, at 1/4 scale and 100 DPI was not high enough resolution, 1/4 would have to be 400 PPI, which is where I am now.
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Mar 10, 2013
My CS6 Photoshop can no longer find scratch disks and won't load... I have reloaded the software but it still won't load and gives me the same error.
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Oct 18, 2013
I'm working with a fairly large CMYK document, 300dpi 160inches x 38inches. On disk it registers as just under 3.69gigs as a .PSB file, and as 1.53g/18.0g in Photoshop's Document Sizes info panel. I'm using CS6 extended.
I'm at the point where I can barely work with this thing any longer, as nearly any time I attempt to run a filter or make basic transformations, I get the "scratch disks full" error and PS is unable to complete the task. I'm also receiving the same error when attempting to save changes to the file to disk.
The thing is, in my performance preferences I have an external HDD with 330gigs of available space set as the primary hard drive, and am still getting this error. If I switch the primary scratch to a second internal 7200rpm HDD with 60gigs available, I don't have that issue for the first couple of operations, until the PS temporary file baloons to 40+gigs and I start getting the error again, necessitating a restart of Photoshop which of course loses my unsaved changes. I've also tried allocating my two internal SSD drives (Windows 7 and applications) as the 3rd and 4th scratch disks, which doesn't seem to work at all. They both have only around 5gigs free each.
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Jan 8, 2014
When I try to open Elements it says the Scratch Disks are full. How do I correct this problem?
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Feb 19, 2013
I have 180 GB of free space on my scratch disk and I try to open 558 MB file, but I still get the "Could not complete your request because the scratch disks are full." -message. I have 8 GB of RAM and no other major programs on. What to do?
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Mar 25, 2013
Installed Photoshop Elements 11 and get an error msg when I try to open "Unable to initialize Photoshop Elements because the sratch disks are full"
Running Dell/Windows 7...Have 1.8TB hard drive with 1.3TB free.
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Nov 5, 2012
Just intslled Elements 2.0 on my HP Pavillion running Win 7 (64-bit) and got "Could not initialize Photoshop Elements because the scratch disks are full". What gives, what this is referring to.
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Aug 15, 2012
When I try to start the program for the first time - just installed it - I get the error message "Could not initialize Photoshop Elements because the scratch disks are full". The error is a fatal one - big cross on the left had side - program closes when you press OK
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Sep 24, 2013
I try to move a complete folder from my internal to an external disk within LR. The directory will be created, but then it stops and shows "Unknown Error..." When I create the subdirs manually, I can move the single pictures.
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Mar 16, 2012
Since I have (unfortunately) the Windows 7, Lightroom 3.6 does not want to allow me to import to any other disk but to C: But my fotography is not on the system drive.
As a work around I have a "2 step import" import to C:drag and drop directories after import the new directories into my photography drive. I wish I could stay with the far superior Windows XP, but I cannot. Its business with getting money for updates/upgrades.
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Mar 29, 2013
With ProX5 I am trying to burn an MPEG4 HD project that is 1 hr 40 minutes long to a dual layer disk. I have a dual layer burner. I got an "unspecified error" on my first try. Should it work ok?
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Apr 2, 2014
Premier Pro on a MAC.
Error code:
Scratch disks are write protected or unavailable. To open this project,, the scratch disks will be set to your Documents folder. Would you like to continue?
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Apr 18, 2013
If I have 4 Scratch disks does photoshop use all scratch simultaneously or does it wait for the first scratch to fill up before it starts to use the next one ?
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Dec 16, 2003
I'm currently working on a Mac G3 with a G4 chip upgrade. I'm pretty short, however, on HD space (only 2.5 GB left), and I don't want to deal with putting in a new and bigger internal HD on this particular machine (too many issues there). My question is, how much of a performance drop off will I get if, instead of a new internal drive, I get a fast, FireWire, external drive?
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Aug 28, 2013
My computer is getting glitchy and I want to burn a copy of my cs6 to HD or thumb drive. I think it's legal would like to be sure. I went to pdf files suggested for another persons question but it is in every language but English???How to accomplish this burned copy
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