Photoshop :: What Are Conditions That Make OpenCL Unavailable
May 16, 2012
Up to 2 days ago I had ATI Catalyst 12.2 installed. I was able to check all the boxes in the Advanced Graphics Processor Settings dialog and they stayed set. Specifically, I had [ ] Use OpenCL set and Photoshop CS6 worked very well.
Because I need to know about the quality of newer drivers for my own product development, I upgraded my ATI driver suite to the current version - Catalyst 12.4.
Unfortunately, this caused new problems I hadn't had before - specifically a number of GPU-accelerated features didn't work, such as Oil Paint, which would appear to try to start then just exit a split second later. And with Catalyst 12.4 the [ ] Use OpenCL setting became unavailable (grayed-out).
With my own testing done, I decided to completely uninstall the ATI Catalyst 12.4 suite, and drop back to Catalyst 12.2.
This was a simple matter of uninstalling everything AMD then rebooting (with the Windows driver), then installing Catalyst 12.2. That went smoothly. However, now I still do not find the [ ] Use OpenCL box has become available again - it's grayed out:
there are no remnants from the 12.4 drivers left on my system (though there's a possibility I could have missed something), and everything from the 12.2 set installed successfully, so the question is this:
Did Photoshop sense something about the 12.4 driver set, then set some kind of permanent "No OpenCL" flag in its own configuration settings? Here's my system info with the 12.2 drivers installed. Note the "OpenCL: Unavailable" entry. URL....
Note that all my GPU-accelerated features seem to work... Oil Paint works and is plenty fast, the various Blur tools work nice and fast, I can do 3D rendering (though there's one small glitch I've had since Photoshop CS6 was released where occasionally it becomes unresponsive for a few seconds at a time while doing 3D work). But it does finally respond.
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Jul 11, 2008
I see this freqeuently when I play my actions.
Right now all my adjustment layer actions wont work.
Then sometimes it works later. what is this?
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Apr 21, 2004
How can i take several images put them all together and make them look like they all belong where they are, like lighting conditions etc.
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Mar 24, 2014
In trying to get to grips with the Color management aspects of PSE11, I have encountered the following problems: Having selected "Display" a sequence of clicks (Change display settings -> Advanced settings -> Colour Management -> Colour Management tab -> Colour Management) gives a screen which includes the headings:Device Profile and Viewing Conditions Profile.
1. Device Profile. Besides sRGB and ARGB, the profile list includes the profiles for all of the Epson papers.I changed the Profile to an Epson Grayscale, this was accepted within the menu, but there are no changes from normal when I viewed the image on the Windows screen or within PSE11. ("normal" is sRGB or ARGB). I thought it worth a try to test that, if I wanted the display image to closely represent what I would get on a particular Epson paper, this may be a way to do it.So what is the purpose of all of the paper Profiles appearing in the Display listing?
2. The Viewing Conditions Profile has also several options. I have tried to find the criteria for choosing one rather than the other, but failed to find any information. I seek general guidance rather than the details of the Profiles.
Selecting Image on the PSE11 menu across the top of the displayed image, and then Convert Colour Profile, I tried this process on an image, converting tiff to sRGB. When saved there was an extra asterisk in the saved title but in this case, the file was still labelled tiff and there was no change in the number of Mbs. If a conversion has taken place, how is one to know? Does saving a tiff file as jpeg change its colour profile? When is it useful to use this feature?
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Feb 8, 2013
Civil 3D 2013, SP1.
Set STARTUP to 2, and make sure the Sheet Set Manager palette is visible.
Close Civil 3D, then restart it.
It should open in a zero-document state, with the SSM palette visible.
Now open a sheet set, and double click on a sheet in the SSM to open it.
When I do this, I get four "Unhandled Exception" dialogs in a row, then C3D disappears (crashes!)
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Jan 5, 2014
I am suddenly getting the error message "No images on the memory card meet the download conditions" when I try to import my pictures into Lightroom 5. My other cameras are importing to Lightroom as always... just fine. I have tried a direct import from the camera and also an import with my card reader and I get the same message. I have also changed cards with this camera and get the same error message.
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Jun 19, 2013
Building a machine for my daughter to run Adobe Photoshop CS6 Extended.I have those 3 cards available. Will CS6 use AMD OpenCL? I get conflicting data.I have Win7-64 and Win8 in boxes as well. I assume Win7 is safer?
Last is multi core CPU's important or not?I have machines from 6 to 32 cores (singles from 6 to 16 cores, duals from 8 to 32 cores).Is core count or clockspeed more useful? The slowest chips are 2.5ghz, the fastest are 3.33ghz.
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Oct 18, 2012
My computer currently have an AMD Radeon 6850 with catalyst 12.8 drivers. When I look at the OpenCL option it was greyed out. I know my card has OpebCL 1.1 support but at the same time, I don't know if OpenCL drivers were downloaded. I have just purcahsed the Adobe suite today.
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Nov 2, 2012
Just want to know if this normal. The Opencl option can be checked in the 64 bit version of Photoshop but not the 32 bit. Just updated the drivers for the Intel HD 4000 graphics from the Intel website and Opencl is still not an option. HD 4000 supports OpenGL 4.0 and Opencl 1.1
So is it something I can fix or should I contact Intel about it?Here is the basic OS/video info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
[code]...
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Dec 3, 2012
I've a 15" MacBook Pro (Graphic Card is 6490M) and installed Mountain Lion and Photoshop CS6. When I Check my System Info in Photoshop, it show the OpenCL is unavailable just like this:
Then I open the Performance tab in Preferences, and see that I cannot enable OpenCL and the GPU Acceleration like this:
How come? Is the problem of Mountain Lion or Photoshop? How can I solve the problem?
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Jun 13, 2013
I see that there have been a number of posts about the Graphics Processor option to use OpenCL being grayed out. Here is another one:
PS CS6 & NVidia GeForce GTX 660 Ti with the latest drivers,
siffer_GPU reports: “OpenCL ok version 1.1 CUDA 4.2.1” but OpenCL remains greyed out.
I have no doubt that the problem exists at the Adobe end.
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Jun 18, 2013
OpenCL doesn't seem to work for me. I have it checked in prefs, have the latest drivers, and a GeForce GTX 660M. Yet when I run an iris blur filter, it's extremely slow, and only uses 1 CPU. Under System Info, it lists the video card and OpenCL 1.1.
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Jul 21, 2013
I have CS6 Extended, and while I can use some 3d features, the options are not available. I've removed and reloaded PS, the graphics driver has been updated, removed completely and then reloaded, but nothing works even though I have never actually gotten a warning that the card isn't supported. It is supposed to be compatible with OpenCL but this isn't available for some reason.
The graphics card has vram of 512, with 503mb available according to PS. In preferences-performance, "use graphics processor" is checked. In the advanced button, "use graphics processor to accelerate computation" is checked, but "use openCL" is grayed out. I've tried unchecking it, restarting the program, and then turning it back on, along with all other forms of "turn it off-turn it back on". The screen resolution is 1366x768, if this matters.
Here are the specifics:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
[code]....
This graphics card should be enough to work with the 3d of PS, but it isn't, and I've looked at everything that I can find trying to figure this out.
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May 11, 2012
From the Nvidia web site it says that the GeForce GTX 560 Ti supports: DirectX 11 > 3D Vision > PhysX > CUDA > SLI >
301.24 drivers have been used and have downgraded to 296.10 to see if that would work, but it didn't.
When I check the performance tab under Advanced it shows that the OpenCL option is grayed out. When I check the Sys info log it also shows that OpenCL is Not availible (included below).
Why is this and when will it be fixed? Now that CS6 is shipping it should be working.
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
[Code].....
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Mar 25, 2013
I have a Radeon HD 5670 card (640sp version) and I'm unable to activate the "OpenCL" option in Advanced Graphics Processor settings.My GPU driver version is Catalyst 13.3 beta 3 for windows 7. The problem occurs in Catalyst 13.2, too. GPU-z report: [URL}...OpenCL works with Neat Image Plugin: [URL]...
Photoshop's System Info tool's report:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 32-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3
[code]...
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Feb 19, 2013
I am trying to enable OpenCL support in photoshop. Below you will find detailed specs
OS Information: Microsoft Windows 7 Professional 64bit 6.1.7601 Service Pack 1 Build 7601
Processor: Intel Core i7 950 (4x 3.06GHz/8MB L3 Cache) clocked to 3.2Ghz 159.99x20.0
Motherboard: Sabertooth X58
Memory: 12 GB [4 GB X3] DDR3-1600
HDD: 2x 60 GB Corsair Force Series F60 MLC SSD Run in RAID 0
System Drive: 1TB HDD
GPU Information :
2x - NVIDIA GeForce GTX 460 - 1GB - PALIT Sonic Platinum - Core: 800MHz - SLI Mode (Dual Cards)
For quick reference on the cards check here: [URL]
I have done a clean install of the GeForce 314.07 Drivers (releaesd 2/18/2013). In addition i have done clean installs of 3 Prior GeForce releases.
In case this cant be seen well this can also be found at [URL] For detailed specs check [URL]
I can run OpenCL benchmarking tests and they work great, but I still cannot active it in photoshop.
Ive tried using sniffer_gpu.exe in the photoshop folder at numerous different times and intervals, (while photoshop is open, after i close it, after a fresh reboot), yet i still cannot get it enabled in photoshop.
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Jun 23, 2013
I've just installed Photoshop CC 64 and am finding that with "OpenCL" checked under performance, my graphics card (Nvidia GTX 670, 2 gb, with updated drivers) temperature immediately rises from 33 C to over 45 C, and "core" from 324 Mhz to 1,005 Mhz (yellow zone), with high memory usage, without even opening an image. This does not occur with CS 6 (13.1.2 x64) with OpenCL checked -- the temperature remains constantly in the 33-35 C range.Is it a bug in PS CC? (system: Windows 7, x64 pro, 24 gb ram, i5 3570k)
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Jun 21, 2012
I have NVIDIA GeForce 520 which does support open CL and is officially tested by Adobe.I have the most updated driver installed from Nvidia.
I have win 7 64bit
I use Photoshop CS6 64bit
and still in preferences->performance->advanced settings I see "Use OpenCL" grayed out.
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Jan 14, 2014
Does LR support opengl or opencl?
Using opengl with PS CS6 and PS CC I have seem substantial speed improvements in a number of functions. However, in LR 5 it is getting slower and slower the more images I add. It will often stall/freeze or slow to a crawl. Out of sheer frustration I downloaded Capture One 7 and turned on the opengl support. I imported my entire 1.3 T of image files to C1 7. While it is not as quick as LR - when running as it should - C1 7 never slows down, never stalls, never crashes. I want to continue with LR but its stalls, freezes, slow dows and occassional crashes are killing me.
I have optimized my catalog regularly, put my catalog and previews on my SSD and the cache on a WD Velociraptor - and yet it is getting slower and slower. Both drives are less than 50% full. My images are on a 2t WD Velocirapotor raid 0 - 66% full. Otherwise my system is very quick and very stable - just LR 5 is the probem.
Win 7 pro 64 bit
AMD Phenom II X6 1100T 3.3ghz
16 gb ram
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Jan 24, 2014
I'm running the latest version of Cuda, Premeire Pro CS6 has been updated but my renderer options in Project settings has been greyed out and I'm stuck using "Mercury Playback Engine Software Only".
One of the plugins I use in Premiere (FilmConvert) is using OpenCL fine, but Premiere doesan't seem to reconise it.
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Mar 26, 2014
My setup is a Mac Pro with GTX 680 card for mac.I bought this card, thinking it would do what Adobe advertised: "GPU Rendering - Work faster and take full advantage of your hardware with full GPU acceleration, now included in Adobe Media Encoder."
I want to transcode FullHD H264 to XDCAM HD. GPU acceleration isn't happening. The GPU is idle, while the CPU does all the work. Sure, it I want do de-interlace or downscale to an SD Format, the GPU works. But apparently not for transcoding.
Adobe should not suggest that AME can take full advantage of my hardware, because it can't.
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Nov 8, 2012
I've purchased full extended master collection and had my 3D option work just fine.
I've recently updated all softwares and now that I go access my 3D it won't let me.
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Dec 22, 2013
I'm experiencing an interesting issue in Premiere Pro CC. When using Mercury Playback Engine with either CUDA or OpenCL acceleration, the SDI output from my Blackmagic Design Decklink Extreme 3D+ card exhibits a noticable gamma shift towards the dark. When I switch to Software Only playback, the image appears as it should. The image in the viewer window inside Premiere is not affected in any way, just the SDI output. I've confirmed this behavior at multiple frame rates, resolutions and codecs, including ProRes, XDCam and RED. The "Linear Processing" checkbox in sequence settings makes no difference.
It makes the MPE acceleration unusable, and Premiere is very slow without MPE.
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Jun 6, 2012
I previously had a few CS5 apps installed. They were volume license versions of some sort available through the school I was working at. (I don't know the details of the installation — the school network guys did it for me.) In these apps, the Update command was also unavailable ... I sort of assumed it was something odd with the install (maybe the update manager was not included) so I downloaded and installed updates manually from Adobe.com.
I have since left the school and dumped the apps. I just picked up a personal copy of Photoshop CS6. I find that the "Updates" command is still unavailable, but this is a regular install so I am crying foul.
I found this page about disabling the update manager for CS5 and CS6. I checked and sure enough I had a copy of AdobeUpdaterAdminPrefs.dat with updates suppressed, as mentioned in the article. Must be left over from my previous CS5 install, as I sure have never touched that file myself. However, upon removing it, my "Updates" command is still not available.
Is there some other way that updates can be disabled that I have not found yet? Is there a way to launch the update manager outside of the application?
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Aug 24, 2013
Suddenly I get the Message: Command "Batch" is currently unavailable. I have CS6 Creative Cloud single-app membership.
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Aug 27, 2013
Suddenly when I select multiple images in Bridge, then go to Tools>Photoshop>Batch, I get the message "The command "Batch" is currently unavailable." Batch is also greyed out in Automate. This occurs when no other processes are happening. What could it be? Batch command has always worked fine in the past.
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Sep 5, 2012
CS5 and I can not change the print page size. I need the Common Updater? Where is that found?
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May 12, 2012
I downloaded CS6 from adobe. I noticed that the 'filter gallery' is grayed out in the Filter Menu. There is also no filter gallery file in the CS6 plug in folder. Is the filter gallery not included in the standard CS6 download?
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May 27, 2013
I recently thought it would be nice to generate some 'pencil sketch' filtered images for a project, but when I looked at an image (.psd) to manipulate, the option was grayed out. CS5 has been a great tool for me and I usually upgrade every other version release, so CS7 would be my next upgrade.
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May 23, 2012
I just downloaded a trial version of Photoshop CS6 and noticed that I had an extremely reduced choice of file extensions at the moment I wanted to save my work. In fact, I wanted to save it in .tga, but the option disappeared from the list. The PSD file I want to save only has 4 layers, 3 of which use an alpha channel; the 4th being a plain black background.
And the weirdest thing is that when I create a new, empty file, I can save it as a .tga image, along with a lot of other extensions that disappeared for the other image. Like, I can't even save my first pic in BMP. I only can use PNG, JPG, CIN, IFF, TIFF, and 2 or 3 others. Oh and by the way, it's the x64 version. But it does the same thing with the x32 one. I tried already.
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Dec 14, 2003
i must have changed somethin in the settings, and
most of the keyboard commands wont work now.
( bad commands; cntrl+N, cntrl+T, etc., all that require "cntrl" )
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