Photoshop :: Use OpenCL Option Is Grayed Out
Jun 13, 2013
I see that there have been a number of posts about the Graphics Processor option to use OpenCL being grayed out. Here is another one:
PS CS6 & NVidia GeForce GTX 660 Ti with the latest drivers,
siffer_GPU reports: “OpenCL ok version 1.1 CUDA 4.2.1” but OpenCL remains greyed out.
I have no doubt that the problem exists at the Adobe end.
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Jul 21, 2013
I have CS6 Extended, and while I can use some 3d features, the options are not available. I've removed and reloaded PS, the graphics driver has been updated, removed completely and then reloaded, but nothing works even though I have never actually gotten a warning that the card isn't supported. It is supposed to be compatible with OpenCL but this isn't available for some reason.
The graphics card has vram of 512, with 503mb available according to PS. In preferences-performance, "use graphics processor" is checked. In the advanced button, "use graphics processor to accelerate computation" is checked, but "use openCL" is grayed out. I've tried unchecking it, restarting the program, and then turning it back on, along with all other forms of "turn it off-turn it back on". The screen resolution is 1366x768, if this matters.
Here are the specifics:
Adobe Photoshop Version: 13.0 (13.0 20120315.r.428 2012/03/15:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: AMD CPU Family:15, Model:0, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2
Physical processor count: 4
[code]....
This graphics card should be enough to work with the 3d of PS, but it isn't, and I've looked at everything that I can find trying to figure this out.
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Jun 21, 2012
I have NVIDIA GeForce 520 which does support open CL and is officially tested by Adobe.I have the most updated driver installed from Nvidia.
I have win 7 64bit
I use Photoshop CS6 64bit
and still in preferences->performance->advanced settings I see "Use OpenCL" grayed out.
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Jun 10, 2013
I have Photoshop CS6 installed via Creative Cloud, now I have updated Lightroom to LR5 and I wanted to update ACR from 7.1 to 8.1 but in the Photoshop menu the Update option is greyed out. How to update ACR to the current version?
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Jul 5, 2013
Just upgraded from Lightroom V4.4 to V5. After this upgrade I find that I can no longer select the option "Edit in Photoshop", the option is grayed out and is not selectable. I have Photoshop CS6 currently installed and don't have plans to upgrade to Photoshop CC (out of my price range).
If Lightroom V5 only interfaces with Photoshop CC now?
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Dec 28, 2013
When I plug my camera in, its a Panny TZ25 in this instance, Aperture opens on my Mac and I can see the photos on the camera, Lightroom does the same if I open it but my trial version of Elements 12 doesn't see the camera, the import option is greyed, but if I select "open" I can open the remote disc icon and view the folders on my camera. I assume there is a problem with a twain plugin of some kind ? I would have thought 12 would have had the camera in its list by default. It did in LR as I mentioned.
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Feb 12, 2013
In expert mode under the Layaout Tab at the bottom of the screen I can see seven options for layoutas of up to four pictures - all work except the "all floating" option which remins greyed out - what do I do to bring it into use - it is probably the most useful option !
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Mar 4, 2014
The View menu option to display the File Name is grayed out and thus I cannot display the file name.
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Sep 27, 2011
I shoot AVCHD video from my Canon Vixia HF S 21 at the highest setting of 24 Mbps / 60i. I have a Lite-On BD Burner and make BD-R discs. Originally when creating the movie that will be burned to disc, I was using the Blue Ray option (MPEG2 25000kbps). I was not happy as I saw much degradation of the image. I know from users on this forum that H.264 is the prefered format, but VS X3 limits you to 20000kbps, which will result in an even more degraded image. (Will this limit be removed in VS x5??)
What I found by accident was in the above project, use the option "Same as first clip". This resulted in an H.264 video, VBR 22700 kbps and the video is very sharp on my 55" LCD TV compared to the MPEG2 compression. So I am quite happy with this setting.
My problem is on my project right now, the Same as first clip option is grayed out. Why is this happening? Could it be that this time I captured as real 24F rather than in 60i format? My only option is MPEG2 for BLuRay, or use MPEG optimizer which still shows Mpeg2 but now VBR is 22700 rather than 25000 kbps. There is no way to get it to render as H.264. BTW I also noticed this the other day when rendering a project from video from my wife's Flip camera.
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Oct 11, 2011
On some of my projects, the Save option is grayed out and unavailable. I can do a Save As and overwrite the previous file (which gives me no backups), but a simple Save doesn't work. It's not a central file or linked to any other files.
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Mar 18, 2011
I need to crop a photo, but the cropping option of grayed out in the menu.
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Oct 27, 2011
I go in Tool, options, labels, and the label button is grayed.
CorelDraw X5 v. 15.2.0.686 Hot Fix 4 - Windows 7-64
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Jul 3, 2012
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Oct 8, 2011
I now have xscanimage running from a command line. I added a soft link from .gimp-2.6/plug-ins/ to /usr/bin/xcanimage and restarted gimp. In File/ Create the option for xscanimage remains greyed out. What must I do to make it active?
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Oct 23, 2012
I am using LR 4.2 (on Mac) and have been using LR since 2.0. Yesterday all the badges on all my photos disappeared in Grid View. I didn't change any prefernce settings, or update that I am aware of. When I go to View > Grid View Styles> Show Badges, that option is checked, however it is grayed out. On the Mac that usually indicates it is not a viable option.
I've restarted the program but the problem remains. how to bring back badges?
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Jun 4, 2013
I have an Epson Artisan 725 AiO printer. I have been trying to acquire an image from the scanner on this machine. It is a TWAIN scanner. When I try to select the source, the TWAIN option is grayed-out and will not allow to be selected. My question is: Why is this option grayed-out. Does Corel X6 64 bit support TWAIN scanners?
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Aug 5, 2013
Am using Inventor 2013. I have imported some surface models into an IAM. They are not visible in the idw. When I attempted to make them visible by right-clicking on the item in the idw browser, then selecting the "Include all Surfaces" option, the option was grayed out. How can this function be enabled?
Also, can "Include all surfaces" be enabled in advance for all surface models/all views in the idw so that it does not have to be done after creation of each view?
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Mar 14, 2013
I have CS2 Premium which I'm running on an older PowerPC Mac (G5 - Dual 2.3 GHz ) running OS 10.4.11. I've had this setup for many many years (registered/activated with Adobe) but suddenly one day I could no longer launch my Photoshop app: when I clicked on the Pshop icon it would start the launch (open) procedure ... and then almost instantly it would quit (in just a few seconds ... before the application even got to the 'title/credit' screen).
I've recently tried uninstalling CS2 (everything except Acrobat) and I ended up doing a manual uninstall of Version Cue. I've been on Macs for 20+ years so figured this would be a pretty straightforward procedure - uninstall -> reinstall and then back to work. Nope.
I'm attempting a fresh installation direct from the original CS2 CDs. In any event, when I try to (re)install CS2 - and after going through the standard screens with Adobe's usage terms agreement and installation hard disk selection - I arrive at the screen where one selects which application(s) to install by checking the various boxes (or alternately, to install the entire suite) but the 'Adobe Photoshop CS2/Adobe ImageReady CS2' line and checkbox are grayed out, so it will not allow me to check them and continue with the Photoshop installation process.
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Jan 17, 2011
I'm trying to import photos into LR3.3, and the thumbnails are grayed out, as is the import button. The photos come from two other cameras -- one Canon Elf, the other I'm not sure. I received them through dropbox, and they open fine with Bridge and Photoshop CS4.
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Jun 19, 2013
Building a machine for my daughter to run Adobe Photoshop CS6 Extended.I have those 3 cards available. Will CS6 use AMD OpenCL? I get conflicting data.I have Win7-64 and Win8 in boxes as well. I assume Win7 is safer?
Last is multi core CPU's important or not?I have machines from 6 to 32 cores (singles from 6 to 16 cores, duals from 8 to 32 cores).Is core count or clockspeed more useful? The slowest chips are 2.5ghz, the fastest are 3.33ghz.
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Oct 18, 2012
My computer currently have an AMD Radeon 6850 with catalyst 12.8 drivers. When I look at the OpenCL option it was greyed out. I know my card has OpebCL 1.1 support but at the same time, I don't know if OpenCL drivers were downloaded. I have just purcahsed the Adobe suite today.
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Nov 2, 2012
Just want to know if this normal. The Opencl option can be checked in the 64 bit version of Photoshop but not the 32 bit. Just updated the drivers for the Intel HD 4000 graphics from the Intel website and Opencl is still not an option. HD 4000 supports OpenGL 4.0 and Opencl 1.1
So is it something I can fix or should I contact Intel about it?Here is the basic OS/video info:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
[code]...
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Dec 3, 2012
I've a 15" MacBook Pro (Graphic Card is 6490M) and installed Mountain Lion and Photoshop CS6. When I Check my System Info in Photoshop, it show the OpenCL is unavailable just like this:
Then I open the Performance tab in Preferences, and see that I cannot enable OpenCL and the GPU Acceleration like this:
How come? Is the problem of Mountain Lion or Photoshop? How can I solve the problem?
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Jun 18, 2013
OpenCL doesn't seem to work for me. I have it checked in prefs, have the latest drivers, and a GeForce GTX 660M. Yet when I run an iris blur filter, it's extremely slow, and only uses 1 CPU. Under System Info, it lists the video card and OpenCL 1.1.
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May 11, 2012
From the Nvidia web site it says that the GeForce GTX 560 Ti supports: DirectX 11 > 3D Vision > PhysX > CUDA > SLI >
301.24 drivers have been used and have downgraded to 296.10 to see if that would work, but it didn't.
When I check the performance tab under Advanced it shows that the OpenCL option is grayed out. When I check the Sys info log it also shows that OpenCL is Not availible (included below).
Why is this and when will it be fixed? Now that CS6 is shipping it should be working.
Adobe Photoshop Version: 13.0 (13.0 20120305.m.415 2012/03/05:21:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
[Code].....
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Mar 25, 2013
I have a Radeon HD 5670 card (640sp version) and I'm unable to activate the "OpenCL" option in Advanced Graphics Processor settings.My GPU driver version is Catalyst 13.3 beta 3 for windows 7. The problem occurs in Catalyst 13.2, too. GPU-z report: [URL}...OpenCL works with Neat Image Plugin: [URL]...
Photoshop's System Info tool's report:
Adobe Photoshop Version: 13.0.1 (13.0.1 20120808.r.519 2012/08/08:21:00:00) x32
Operating System: Windows 7 32-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:15, Stepping:13 with MMX, SSE Integer, SSE FP, SSE2, SSE3
[code]...
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May 16, 2012
Up to 2 days ago I had ATI Catalyst 12.2 installed. I was able to check all the boxes in the Advanced Graphics Processor Settings dialog and they stayed set. Specifically, I had [ ] Use OpenCL set and Photoshop CS6 worked very well.
Because I need to know about the quality of newer drivers for my own product development, I upgraded my ATI driver suite to the current version - Catalyst 12.4.
Unfortunately, this caused new problems I hadn't had before - specifically a number of GPU-accelerated features didn't work, such as Oil Paint, which would appear to try to start then just exit a split second later. And with Catalyst 12.4 the [ ] Use OpenCL setting became unavailable (grayed-out).
With my own testing done, I decided to completely uninstall the ATI Catalyst 12.4 suite, and drop back to Catalyst 12.2.
This was a simple matter of uninstalling everything AMD then rebooting (with the Windows driver), then installing Catalyst 12.2. That went smoothly. However, now I still do not find the [ ] Use OpenCL box has become available again - it's grayed out:
there are no remnants from the 12.4 drivers left on my system (though there's a possibility I could have missed something), and everything from the 12.2 set installed successfully, so the question is this:
Did Photoshop sense something about the 12.4 driver set, then set some kind of permanent "No OpenCL" flag in its own configuration settings? Here's my system info with the 12.2 drivers installed. Note the "OpenCL: Unavailable" entry. URL....
Note that all my GPU-accelerated features seem to work... Oil Paint works and is plenty fast, the various Blur tools work nice and fast, I can do 3D rendering (though there's one small glitch I've had since Photoshop CS6 was released where occasionally it becomes unresponsive for a few seconds at a time while doing 3D work). But it does finally respond.
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Feb 19, 2013
I am trying to enable OpenCL support in photoshop. Below you will find detailed specs
OS Information: Microsoft Windows 7 Professional 64bit 6.1.7601 Service Pack 1 Build 7601
Processor: Intel Core i7 950 (4x 3.06GHz/8MB L3 Cache) clocked to 3.2Ghz 159.99x20.0
Motherboard: Sabertooth X58
Memory: 12 GB [4 GB X3] DDR3-1600
HDD: 2x 60 GB Corsair Force Series F60 MLC SSD Run in RAID 0
System Drive: 1TB HDD
GPU Information :
2x - NVIDIA GeForce GTX 460 - 1GB - PALIT Sonic Platinum - Core: 800MHz - SLI Mode (Dual Cards)
For quick reference on the cards check here: [URL]
I have done a clean install of the GeForce 314.07 Drivers (releaesd 2/18/2013). In addition i have done clean installs of 3 Prior GeForce releases.
In case this cant be seen well this can also be found at [URL] For detailed specs check [URL]
I can run OpenCL benchmarking tests and they work great, but I still cannot active it in photoshop.
Ive tried using sniffer_gpu.exe in the photoshop folder at numerous different times and intervals, (while photoshop is open, after i close it, after a fresh reboot), yet i still cannot get it enabled in photoshop.
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Jun 23, 2013
I've just installed Photoshop CC 64 and am finding that with "OpenCL" checked under performance, my graphics card (Nvidia GTX 670, 2 gb, with updated drivers) temperature immediately rises from 33 C to over 45 C, and "core" from 324 Mhz to 1,005 Mhz (yellow zone), with high memory usage, without even opening an image. This does not occur with CS 6 (13.1.2 x64) with OpenCL checked -- the temperature remains constantly in the 33-35 C range.Is it a bug in PS CC? (system: Windows 7, x64 pro, 24 gb ram, i5 3570k)
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Jan 14, 2014
Does LR support opengl or opencl?
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I have optimized my catalog regularly, put my catalog and previews on my SSD and the cache on a WD Velociraptor - and yet it is getting slower and slower. Both drives are less than 50% full. My images are on a 2t WD Velocirapotor raid 0 - 66% full. Otherwise my system is very quick and very stable - just LR 5 is the probem.
Win 7 pro 64 bit
AMD Phenom II X6 1100T 3.3ghz
16 gb ram
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Jan 24, 2014
I'm running the latest version of Cuda, Premeire Pro CS6 has been updated but my renderer options in Project settings has been greyed out and I'm stuck using "Mercury Playback Engine Software Only".
One of the plugins I use in Premiere (FilmConvert) is using OpenCL fine, but Premiere doesan't seem to reconise it.
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