Photoshop :: Unable To Import Photos From Camera And Files
May 22, 2013
When I try to import photos from a camera or files I get this message The ODBC data source reported the following error: (internal error;data not found)
Why am I getting the error message and is there another way to import?
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Dec 24, 2012
unable to load photos into PSE 6 (Mac) from camera or HD.
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Apr 7, 2013
I am unable to import raw files to E11 from my Panasonic Lumix 200. I get a response that says "nothing imported - no supportive file types" also "can't complete request as file appears to be from a camera model which is not supported by installed version of Camera raw". I think I understand that I need at least a 7.2 version and don't know what I have. The camera is a fairly recent model.
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May 6, 2012
I'm trying to import photos from my camera, when I get to import after renaming, it won't let me - the import button is not highlighted
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Nov 25, 2013
i just bought canon d70 i have camera set for raw and jpeg, lightroom 4 updated and set to treat jpegs seperatly, but it isnt seeing my cr2, it knows its there but says preview not available unable to import this file type
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Apr 13, 2013
I have been importing and editing photos from a Canon Powershot S3-IS and never had a problem until today. This is the first time I've tried it with the latest upgrade to lightroom.
I first tried importing from my camera memory card slot. Lightroom froze. Then I tried using my card reader and inserting that in the USB slot. Lightroom froze. I tried to connect the camera directly to the computer with the USB cord. Lightroom told me that it could not import the files.
I tried importing the images to my computer and then from my hard drive copying them into Lightroom. That worked. Is the camera too old to use with the latest update from Lightroom. I would think a jpg. file would be pretty standard. how to import to Lightroom without the extra step?
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Jan 16, 2014
When I upload in i-photo I get a prompt asking me if I want to delete the photos from my camera. How do you do this in Lightroom?
Also, when in Lightroom can you 'safely remove or unmount' your camera from your computer? I have a mac and am not sure how to safely remove my camera when I'm not in i-photo.
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Jul 31, 2013
I like using Bridge to import my photos but also like to use LR5. After I organize and edit in camera raw I want to import (ADD) the adjusted photos into LR5. Problem is the adjustments dont import into LR. The original raw DNG is imported without the fixing that I did.
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Sep 8, 2013
I am unable to import pictures from my camera or any other location. The following message appears:"Import Results..Some import operations were not performed.
The following files were not imported because they could not be read (1):..I tried this and does not work
"Generally, when things work at first and then suddenly stop working, the problem is with the preference files. These tell Lightroom how to behave and if something goes wrong with them, it tells the program to behave in a way that causes errors.
We'll want to recreate the preference file. Simply delete, rename, or move the file while Lightroom is closed and then reopen. On launch, Lightroom attempts to read this file for instructions, if it not there a new one is created with all default settings.
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Sep 9, 2012
I use Element 9 on a MacBook Pro. When I try to import my photos, the downloader opens, it asks me where I would to import the files, and then it is frozen. Won't let me click choose, or cancel. I actually have to Force Quit the Downloader.
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Nov 7, 2013
I cannot open new files from Photoshop CS6.
I have to go outside of the program and open them by dragging the file onto the dock icon. This means I cannot open any of my digital camera files (transferred into Nikon Transfer into "Pictures") from the program. So, I have to go 'outside' of PS, and then back in – and this eats up a good deal of time, and this latest version isn't as quick as it used to be.
Sometimes, it won't even let me open a file I'd worked on only a few hours before. Again, I can open them 'outside' PS, but I keep getting this error when I try to access them from via command-O:
"Could not complete your request because of a program error."
I've reset the defaults twice. Fresh operating system. Clean user account.
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Sep 16, 2012
All working OK until 8 days ago, then bridge just disappeared completely. Looked like it had opened but would disappear when I clicked on the icon. Re-installed, Bride now visible but unable to view .CR2 files in camera RAW or in Photoshop, comes up as "unable to open".
Have tried to install the 5.7 camera raw update, extract files, click on application, then Photoshop opens and advises "invalid file type". Not sure what to do now and have a large number of wedding files slowly building up .
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Aug 21, 2012
I have a new Canont41 and I can't sign on to elements org
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May 26, 2012
Have PS6 with Camera Raw 7.0 Unable to open Canon 5D Mark III files. SNo support or upgrade available on the site but 6.7 upgrade.
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Aug 6, 2013
I dont want to update to cs 6 but my raw files wont open with cs5 and also I dont want to use dng converter slowes everything down, what should i do.
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Apr 26, 2013
I was still unable to import photos into Corel Videostudio Pro x4. I uninstalled it then went to reinstall it, but whenever I click on the install button on the menu, it just flickers for a bit.
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Jun 7, 2013
I am unable to import photos into Lightoom 4.4 on Macbook Pro running on Mountain Lion. I tired importing photos directly from the sdcard, both via the inbuild reader & and external USB reader. Import fails in both cases. I then tired copying the files to desktop, import fails with move option too. But when i use the add option, the import works fine.
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Jan 11, 2012
I am trying to import photos from my compact flash disc (which I use in my camera) to Lightroom3 on my Mac. The files are .jpg files. The message that I get is that the files cannot be read. But I am able to import them to iPhoto, Photoshop Elements on my PC, etc. I contacted support and chatted with three different people. I uninstalled Lightroom 3.6 and re-installed 3.5 - that didn't work. So the next guy had me re-install 3.6 and update the Camera RAW version to 6.6, that didn't work.
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Jun 6, 2013
Tried importing files from memory card with pics taken in both JPEG and RAW. Imported JPEG's but not the RAW pics. It has accepted RAW files before. First time using Nikon D800 camera.
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Nov 25, 2013
Why doesn't Adobe Bridge download files from "get photos from camera", error message" Adobe Bridge CS6 cannot obtain files from this device. ensure that the device is connected properly,or that the battery is charged,and try again.
When I'm using a card reader that does not require batteries, is it because they are Leica DNG files??? I have managed to drag and drop instead but would prefer to use "get photos from camera".
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Feb 11, 2014
I am unable to import photos from iPhoto
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May 11, 2013
When I try to import them, it shows up as no photos found.
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Oct 23, 2012
When I press IMPORT in Lr4.2, a choice of accounts and sources appears: I press Applications under Mac HD, some apps, like iWork and Documents appear, but not iPhoto. When I try to export JPEGS from iPhoto, a sign appears saying there is not enough disk space to export.
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May 22, 2012
Using Lightroom 4 [814577] on a Mac (with 16Gb memory) Mac OS Lion 10.7
When I plug in my Canon 7d and click import, I see a preview of my photos. However, when I then try to import, I get the message "no photos were found to import"
I have the latest firmware on my 7d.
I have tried using a different CF card.
None of this has worked.
I can import via the EOS utlity; but I should be able to do this directly from my camera.
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Mar 26, 2014
I recently imported the camera roll (not the photostream) off my iPhone 5 into Lightroom. The filename appears as the number of the image (eg. IMG 6438); I want to import photos also taken with the same iPhone that had been uploaded to my MAC desktop (because they include photos not currently on the camera roll) but they have assumed a different filename (eg. 2013-06-27 14.40.16.jpg). I have checked off "Do not import duplicates" (and am not renaming upon import) but LR is not recognizing them (the identical photo) as such and weeding out the ones I actually don't have in my library is becoming increasingly problematic..
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Oct 28, 2012
Since this morning, I'm unable to import photos or create a new catalog in LR 4.2 on Mac OS X 10.8.2. When I choose "File -> Import Photo or Video" nothing happens. The same happens when I choose "Create new catalog". Also when I insert a CF card into my cardreader, there is no import dialog popping up.
I have updated to 4.2 a while ago but never tried to import new photos so I wasn't aware of that issue.
I tried to reinstall LR and I also optimized the catalog but that did not solve the problem either.
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Jul 28, 2013
I upgraded from 10 to 11 just so I could do this, but it seems I was mistaken.
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Dec 1, 2013
I have been using Lightroom 5 happily for several months with no problems. A few weeks ago, I started getting the message at the import screen that previews were not available. This was OK, I just guessed on which I needed to import.
Starting last week, I cannot import files from either of my cameras. On the import screen, when it is trying to find files, it just hangs up. Have let it go for half an hour and nothing. When I click "cancel", I get the message that Lightroom has encountered a problem and needs to close.
I have tried purging the cache, though I'm not sure it is working, as I never get any message that the purge has been successfully completed. I click the button and nothing happens. I have tried starting a new catalog in case my other one is too big (approx 14,000 images), but same problem. I have tried installing the beta 5.2 version, still same problem.
I would love a solution to this, as for now I am having to import the NEF files by just dragging them to a folder on my desktop, and then importing the files from that folder into lightroom (when importing from folders on the computer, I have no problems).
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Oct 10, 2013
try to import *.CR2 files from my new camera Canon EOS 70D to Lightroom 3.6, but it is not supporting format. What to do?
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Apr 23, 2013
All worked fine with a77. Have downloaded new adobe raw 7.2 Can import for sdhc card to LR and then edit in PSE10 but unable to download from card into PSE10
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Jul 9, 2012
Camera Raw import filter for Nikon D800 NEF files in LR 3.6? I believe LR 4.1 supports this file type natively, but I am not yet ready to update to 4.1.
I can, however read these files in Adobe P-Shop CS5 and Bridge CS5.
OS: Windows 64)
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