Photoshop :: Slow File Open And Save
Feb 23, 2013
I have CS6 installed on a Mac Pro desktop, 3.3 Ghz machine, 6 Gb RAM, running OS X Mountain Lion. Everything is running fine, updated and it's a great machine. But I've noticed that opening Photoshop files that are somewhat large and layered take WAY too long to open or "save." I mean...3 minutes is much too long to wait.
I have a spare physical drive configured (in preferences) for extra RAM, with plenty of empty drive space. The startup drive has well over 250 Gb of space remaining.
The only applications running are Photoshop and Bridge. There is 6 Gb of RAM to run these applications and open files. OpenGL is checked in Preferences and I'm running an nVidia graphics card, as well.
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Aug 7, 2013
I am having an issue when opening and saving files is very slow when I have a project active in the Project Navigator.
If I have an active project, and I open a file via Project Navigator or Windows Explorer, the process hangs for 15-20+ seconds at the 'Opening C:xxxxxxxxxxxxxxx.ac$' point, where it is creating the temporary file.
If I 'Close the current project' in the project browser and open the same file via Windows Explorer, the process takes less than a second.
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Sep 10, 2012
My 8 core 2.8 GHz Mac Pro has 10 GB RAM and a blank 100 GB scratch disk. Photoshop is always quick. Has been for years. Suddenly today, Photoshop is slow like molasses to open & save files. Lots of progress bars and wait cursors. Everything else on the Mac is fine. It boots quickly & normally, and other apps are happy. My boot drive, a clean installed Mountain Lion system, says S.M.A.R.T. Status: Verified. In Activity Monitor, a process with ID # 0, Kernel Task, was using 700 to 800 MB RAM, while another process, mds, with ID # 44, is using 350 MB RAM.
I should add that I booted from a backup system and its copy of Photoshop was also doing the same thing. In addition, a high level troubleshooter on Apple Discussions informed me that my present level of 500 MB RAM for Kernel Task is normal. So all I know is Photoshop is suddenly slow.
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Aug 16, 2011
We have started to deploy AutoCAD 2011 64 Bit on Windows 7 64 Bit machines and have come across an issue where when opening or saving files across a Cisco WAAS accelerated network that have referenced images takes a lot more time than drawings that do not have attached images. We have updated graphics drivers to the most recent certified driver from the autodesk site as well as disabling Aero and all the other Windows 7 tweaks to no avail. The files with images still open/save much slower than those without.
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May 9, 2012
Autocad 2012 was working fine until a week ago when it started taking a long time to open drawings--even search for drawings on our network. It also takes at least 30 seconds to save files, where it used to take 5 seconds at most.
I found the AutoCad 2012 and AutoCad LT 2012 SP1 Ribbon Hotfix, which sounded like my problem, but it is for Product Version F.107.0.0 and I have Product Version F.51.0.0.
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Feb 19, 2014
I work in a print shop that prints biggish stuff. I will frequently have files that postscript to close to a GB or more. Working on simple vector art with a few images in CC is not too much of a problem, but I still notice CC is slower than CS 6. The big problem is when I get a few 200mb PDF's, or files with layers of transparent PSD files in them etc, big busy files, then AI CC really bogs down, or frequently crashes altogether. CS 6 is MUCH better. I don't have the font issues, AI CC works fine with simple files. Saving & opening these big files is such a problem, I just save them back to CS 6, but that causes problems too, I do not want to, nor should I have to have 2 versions open at the same time.
I always try to optimize the files as best possible, but it is tough sometimes as they R supplied by the customer, and the time it takes. We save to a Windows Server 2008 R2 box over gigabit network, which I know is not best practice, but no choice with the sheer volume of files. Would B insane to try to keep track & copy them back & forth, and it was never a big issue with CS 6. I am the first victim in our office, but the other 3 Mac Pro's will B switching over to CC this week, and I know the operators will B crying.
Mac Pro 2.4GHZ 12 core 32GB 1TB
Mac OS X 10.7.5
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Apr 23, 2012
I have recently installed Corel X6 and have found it to be painfully slow when opening files. At first I had thought it might be a network issue so I copied the file to a local drive and experienced the same problem.
The file is only 819Kb but it takes about 3 minutes to open the file. When I first select the file in the File Open dialogue window Corel just hangs for about 1 minute. It finally responds then takes a further 2 minutes to process and open the file.
I have turned off my antivirus software as I thought this might be a file scanning issue but still the same result.
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Mar 1, 2011
I have autocad civil 3d 2008 in my pc. From last 2 days I got a different problem i.e. when I am selecting open / save command from File menu graphical file select explorer is not opening just message in the command window . Previously I used to select files using graphical file explorer.
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Sep 6, 2013
I am using Autocad2014. I have had issues with two windows7 64bit machines where using the file open dialogue (network file) has an 8 second delay to open the file. If I open using recent documents(in cad) or windows file explorer to open them, there is no delay. Moving the file to the local machine stops the delay, but removing XREF's did not.
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Jun 27, 2013
I have the student version of AutoCAD 2012 on an HP laptop with Windows 7 Home Premium OS. I originally installed AutoCAD in June of 2012. It worked fine for 9 or 10 months but now whenever I select File/Open, File/Save, or File/Save As, AutoCAD stops responding and the spinning blue donut appears. AutoCAD never comes back and I have to close it from Task Manager. I uninstalled AutoCAD and reinstalled it, and the process went smoothly. However I still have exactly the same problem with the File operations. I apply Windows updates, but other than that have not made any changes to the software on the laptop. AutoCAD works fine for everything except the File operations. I am able to save with CTL/S and am able to open AutoCAD files from File Manager.
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Dec 29, 2012
I've seen a lot of posts on this subject, so rather than replying to a specific one that may be on a different trail, I decided to open a new discussion. Lately I've had a lot of problems saving a file while in photoshop cs6 and getting this error. Sure, I can do a save as then delete the former file, but that doesn't solve the problem.
Since it happens so often, I want the solution. Since the only application I have running when I get this error is Bridge, I closed Bridge when I got this error, and then I could save the file. In some of the discussion threads on this problem, I did see some reference to previews.
I suspect this has to do with Bridge building previews or extracting previews or something related behind the scenes. I will keep monitoring this situation to see if closing Bridge always takes care of this problem. However, I never had this problem before, if some of the latest updates created a new problem. I run Windows 7, and all the latest releases of ACR,
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Nov 17, 2013
I am getting this error every time I try to: a) either open a file; place another file into existing open file; etc.Also, I can not save files, because after I go to File - Save or File -Save as, the screen I am supposed to use to save my files open and closes 1 second later.
I deleted Photoshop CC, re-start my Mac, install CC again, and nothing.
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Aug 12, 2009
Started to use PhotoShop CS4.I use Canon DPP for preprocess then bridge to PhotoShop in TIF format. I occasionaly want tosave in JPG format rather than TIF to give the file to my friend. However, there is no option tosave in JPG in "File/Save in other name/" function.Could a guru help me how to do this.If a file was in jpg when opened, it can be saved in jpg, though.
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Sep 3, 2008
i can't open or save bmp file in my CS3 extended. It is saying that is impossibile operate the request cause the file type is wrong.
Even if i try to save a total new and blank work does not allow me save in bmp ( the option is even not shown!)
I guess some update has screwed up the configuration but i don't now who to solve it.
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Apr 25, 2008
I use photoshop cs3 extended
Ex. I open photoshop cs3 extended --> create file --> make file ---> save ---> close
but later I can`t open save file!
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Apr 29, 2013
if i need to rename or change anything in the iproperties of ipt, im doing it from the vault.my problem is that, when i change something in iproperties of an ipt thru vault, i have to open the idw to update it.
as most of the iproperties in ipt shows in the idw.
its easy to change the properties in vault. but its deleting its purpose if i have to each idw to make sure i have the updated idw.is there a code where i can open all idw and save the same file and checking to the vault automatically?
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Jul 8, 2013
Civil 3D 2013.One of the problems my team has is that we have a number of remote offices that all work on the same drawings. To ensure integrity of the drawings, we use a Wide Area file replication and locking service to ensure the files do not become out of sync and corrupted between offices.
AutoDesk seems to open and save files and their subordinate xrefs serially in a single thread instead of in a multi-threaded manner. Because of this there is a Huge time impact on just opening and saving files at remote sites as a result of Civil 3D having to wait for the home office file lock check on each and every file before opening the next file.
We have 100Mbit down / 20Mbit up transmission links at both sites dedicated to the file replication, with Gbit backbone in both offices.
note that the remote site has a full copy of all files in its replicated share. These local files are what Civil 3D is opening. No Files are being transferred during file open unless a remote change has just occurred (proven through replication logs).
When the drawing file is opened for editing, a file lock check is performed and Windows waits for the response to ensure it can be opened for editing before telling Civil 3D. When Civil 3D has this file open, it has a list of all the xrefs for this file. Civil 3D then seems to open each file in sequence.
This is a problem when a large latency is introduced through our 3rd party Wide area file system by a remote site file lock check.
This is not AutoDesk's fault but the compounding of the two system's operational behaviours, causing a Very long wait on file open, Save, PaperSpace operations (30 minutes for large drawings).
I would like to see a multithreaded (threadpool) file open occur against the entire list of xrefs (during save as well). Then recursively executed for all subordinate xrefs of those files until the operation is complete.
As long as a file list is maintained during the operation and updated as each file operation completes (which obviously it is) in the primary thread, this should not cause any problem. All dependancies can be opened in sequence once the initial file operations are complete and when a particular file in the list is required but not open yet, it's priority can be raised in the threadpool.
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Sep 3, 2004
I'm a photographer, and I do a lot of editing in Photoshop.
One time my computer's OS crashed, and it's an emergency to finish my work within the morning, so I took my harddisk and went outside to look for public computers.
Since my file is copyrighted and private, I was afraid that my PS files we're copied over the network and viewed after I left the computer shop.
Is there any options or plugins that we can use, to set and open the PS file in the photoshop program with password protection [or encryption]?
So we can, atleast, have confidence when bringing these files anywhere...
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Aug 10, 2006
Getting a lot of this recently, when I try to save or close file.
"could not save the file.. it's already in use or was left open"
Don't remember seeing this so much. What does it mean, I'm screwing up?
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Jul 17, 2008
When I open an image in Photoshop CS3, an open box appears and I have selected my image, but when I click the Open button, an error message comes out that says "could not continue with the open command because two or more files were selected for opening at once". So I clicked the OK button and then I could not click all buttons even Close button. I still have to press CTRL+ALT+DEL to close or I have to restart the whole PC.
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Jul 6, 2008
When I use file open|save|save as in CS3 using the _Adobe_dialog_ the path always goes back to the root directory rather than the last one I used.
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Nov 29, 2012
I use 'Save as .jpeg' ALL the time (Photoshop CS6, Mac ML), and it really feels like I should just be able to press one button (a shortcut) and the name/quality dialogs don't appear and it just saves a .jpeg into the folder that my original .PSD/file is in.
So basically:
- Press one button to save my open .PSD/file as a .jpeg
- Automatically save it in the same folder as my .PSD
- Save it as '10' quality in the jpeg settings
- No dialog boxes, as soon as I press the button, it saves it - if there's already a .jpeg of the same name, it creates a '-1','-2' etc.
I've tried using 'Actions', but it seems to save it wherever my original Action folder was - it doesn't change to whatever the current folder the .PSD is in...
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Jun 3, 2013
Photoshop just becomes unresponsive until I use alt+f4 to close the invisible option dialogue. As a result, I'm currently unable to do things like open PDF files or save JPEGs.
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Jul 15, 2013
How do I save an illustrator cc file to open in cs6? I get an error when I send the file to a colleague and they cant open it.It doesn't give me any options.
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Sep 5, 2011
i'm having a problem with maya 2011 , i can't open some file and sometime the program don't save and an error message appear saying i "maya could not save", i've got to send my work next saturday and i'm desperate now .
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Oct 24, 2013
when i go to open or save a file in illustrator, the pop up box will only last 2 seconds? i just recently installed the new maverick osx but it was working fine yesterday.
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Jan 19, 2011
I've just instaled PSPP x3 on a new computer (i5-2500k / 8GB / Intel mainboard / ATi HD5450 with 512MB / Win 7 Pro - 64-bit), followed by the 4 patches.
When I start PSPP everything appears OK. I dragged an image into the program and worked on it.
When I came to save it (using the floppy disk icon or File / Save) PSPP immediately went into the 'Not Responding' state. When I restarted it, the same thing happens, but also with file open icon and File / Open as well. Editing functionality seems unimpaired.
I followed the 'complete uninstall' process; CDS 2010 Clean-Up ver1.8.exe, folder cleanup and registry cleanup. I turned off User Account Control, rebooted, disabled my anti-virus, and then reinstalled. Exactly the same as before.
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Sep 17, 2010
I want open a PSD-File (CMYK) and save it as PNG (RGB). The Problem is, that the colors are completely wrong (orange is brown and so on). I tried something with Colour Management and -Workspace but nothing solves the problem.
If i take a look with XN View the Colours looks good. Same problems with JPG in CMYK (MS Paint shows correct colors, PaintShop wrong).
Example.png
Example
(237.38 KiB) Downloaded 462 times
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Oct 2, 2012
we have a new lab in our district with Autocad 2010 64-bit version installed on HP Compaq 8022 Elite SFF computers. There is 4 GB memory on the computers and a Quadro 400 graphics card. Autocad and Windows 7 64-bit have both been updated to the latest versions. The Autocad application locks up almost every time someone chooses the new document icon, or when they try to 'save as'. Sometimes when they choose to open a new document first, close that dialogue box, then try to choose the new document icon it works ok. But, for the most part, the application is unuesable. Some possible solutions we found online that don't work are to not use the Aero themes (we don't) and to not use Norton AV (we don't).
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May 30, 2012
I used to be able to save as and browse to the file where I want to sane or open a file
Now I get a dialog box where I can only save to the default location or manually enter the path and file name
Same with opening a file - I go file open and it is gives a path to the last file I used. There is option to browse - how I get this back to the normal function of open/save by browsing?
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Oct 17, 2013
I've downsaved the file as an ai file for CS6 in CS7, however when I go to open it in CS6 it forces me to open each artboard as a separate file. How can I save it so the file will open normally?
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