Photoshop :: PSE 7 Blue Screen Just After Launch
May 31, 2009
Windows Vista Home PremiumHP Pavillion m7790yPSE 7.plenty of space on the hard discs and plenty of RAM. PSE 7 worled fine for months until a few days ago. Now, when I launch 7, the initial welcome screen (chose Organizer, Editor etc) appears for half a second, then the conmpture crashes with a blue screen error message saying that a bad driver was detected that caused the computer to shut down. Here are all the things I have tried - none worked. I did a deep scan in Safe Mode with my antivirus - results cleanI ran the Winodws utilities to check for errors in memory and hard drive - results clean.I used the Windows driver updater to update each and every driver - no failures.I reinstalled PSE 7I reinstalled my HP printer softwareI read the Windows event manager messages about this crash and all that it says is that I have a driver problem.
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Mar 11, 2012
I have been running CS5 for over a year on Windows XP and today it won't launch. No messages-nothing. When I click the PS icon it turns light blue as if launching but then nothing.
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Feb 10, 2009
I have used "Share My Screen" meeting feature a few times on my machine.
a client and it gave me the blue screen of death crash and forced a restart. After it did this 3 times I gave up.
Windows XP Home 2002 SP3
PhotoshopCS4 Extended
CS4 Production Premium
RADEON X300 SE 128MB Hypermemory
Intel Pentium (R) CPU 3.00 GHz 2.99 Ghz
2.50 GB RAM
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Oct 2, 2013
I get this error message every time I startup the Editor. I have tried uninstalling and reinstalling the software. The same problem exits. I have tried the Control+alt+Shift when the Editor is starting up and that does not work either.
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I am running this on a Windows 7 machine. I am trying to launch the Editor from the welcome screen. The editor comes up and I can see the workspace but then the error message comes up. I get the same error message when I try to launch the Editor from the Organizer.
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The error message states: "A problem caused the program to stop working correctly. Windows will close the program and notify you if the solution is available"
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I have LR 4 loaded on my machine and do most of my editing there. I tried to open the Editor to create a blank canvas and got this error message. I also get the error message when trying to open a photo in the editor directly from lightroom.
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When I attempt to run updates for PSE 11 I get the following error message: "The update server is not responding. The server might be offline temporarily, or hte internet or firewall settings may be incorrect. Please try again alter. Error Code: u41m1c212
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Nov 21, 2013
I have an issue where in Photoshop, opening a menu and clicking on something like, File > New or any other option, will leave a blue shadow on my screen, of that menu item. It persists over every program until I restart the computer, even if Photoshop has been closed. This has only happened in the last week.
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Is this an issue with Photoshop, or is it my computer?
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Jul 23, 2013
I have been using Ps-CC for about 2 month now with no problems and now this starts to happen. I have tried rebooting my PC to no avail. Should I uninstall PS-cc and reinstall and are there special instructions for this?
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Oct 15, 2012
The program opens normally and after 3-5 seconds I get a blue screen crash. Just before the crash, photoshop displays a message about a problem with the display driver and GPU. I am unable to read the entire message before the system crashes. I re-installed the video driver and CS4 but the problem persists.
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This is a recent phenomena (two days ago). The program operated normally with the current OS/software/hardware configuration for over a year.Windows 7, SP1 (64-bit)Intel Core2 Q9550 @ 2.83gzh, 8gb RAMNVIDIA GeForce GTX 550 Ti video card (updated driver)
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Aug 20, 2008
I capture a lot of brochures from holiday trips etc including outline maps of local areas. I then add rthese to albums, shows etc.
When I scan these, they frequently include a significant blue (sometimes grey) tint most noticeable at the edges or on folds in the items being scanned, presumably representing areas where the contact between the document and the glass is not quite as good as elsewhere.
I've tried weighing down the scanner lid, but I've not noticed any noticeable improvement.I'm now playing with the settings to see if I shoude be tweaking anything to improve this.
In the meantime, I'm left with a number of docs to clean. I've been doing this with the clone tool, but it is very time consuming.
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Nov 23, 2013
I'm using Adobe Photoshop CS3 10.0.1.
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When launching, the window labeled "Adobe Design Suite Premium CS3" opens - it's only filled with white, and no text or graphics (I think it's usually the window asking me if I want to register, which always comes up when I launch the program (rather annoying in itself). However, now it seems that the launch gets "hung" on this window, as, even the the program starts, all the menus are grayed out, and I can't open any files or do anything. Also, the window mentioned above only has the yellow "minimize" button available in the top left corner, so I can't close it or otherwise get rid of it. Since even the Quit function is grayed out, I have to quit the program with a force quit. Also, this same thing happens in my other CS3 programs (In Design) as well.
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I tried trashing the photoshop plist file (com.adobe.photoshop.plist) and also the com.adobe.118.registration file, which had no effect.
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Sep 5, 2012
This happened 3-4 times when I was using the trial version and I wasn't sure which program from the trials that was doing it, but it started after I downloaded and used the Adobe Clound trials so I stopped using them. Eventually I went ahead and upgraded to the subcription and have been using Illustrator and Muse for a few days now and have not had a problem until today. I had Photoshop open and minimized, as well as Illustrator, and walked away from my desk. When I returned, the screen was blue with the Windows "shut down to prevent further damage" screen. I have a photo of the message. I realized that I had been using Photoshop the last few times this happened also. It never happened before I tried this software and stopped when I stopped using the trial.
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Jan 5, 2009
For some reason the 'Full Screen Mode with Menu Bar' option has a blue background now. The background used to be gray, and then one time i opened up Photoshop and now the background is blue. It is very annoying and affects my painting. The grey was neutral, now it is blue so my colors are going to appear off.
If you don't know what i mean: Open Photoshop, make a canvas (new image) Hit the key "F" on your keyboard 2 times so the canvas takes up the entire page but the menu bars are still up. The color around the canvas is Blue, when it has ALWAYS been gray.
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Jul 12, 2012
I've just started using Photoshop CS6 via Creative cloud. (Before i used a DVD version of CS5)I'm having a weird problem with the liquify filter:When I want to open a picture in the filter it shows only a blue screen... Why? What happened?
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At first I thought maybe it couldn't'nt work with the dng format and then I tried opening a jpeg in the liquify filter, same problem.I've had no problems in CS5 and I'm working on the same computer.
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Dec 2, 2012
Doing a photo merge of 6 different pictures, I have a systemic blue screen crash using Photoshop CS6 extended. There is a win32k.sys error message (page fault in non paged area).
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I tried my photo merge 5 times (once with only 2 pictures) and it always crashed. I have 32 Gb RAM and a i7 3960-X CPU + a GeForce 690 GPU.
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Oct 25, 2012
When I open PS my powerbook screen turns a a light blue like a photofilter had been applied to it. The second I shot down the app, my screen color returns to normal. This only happens with PS not LR, AI or any other app I have. Also it just started last night and is continuing to be troublesome today. Obviuose I cannot properly correct photos when everything has a blue tint to it.
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Mar 14, 2014
When I click on the PS 10 the organizer rectangle comes up, but, when I click it the blue screen freezes at the initializing model point and won't go to the list of albums. But, if I click on the Edit, instead, the blue screen goes to the full page with its fix tools. If I click on show items in the bin the whole list of usable albums comes up. I have run every fix and scan I can think of. Premier elements does the same, but, CS6 is fine.
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Oct 13, 2012
LR has just started to launch in full screen mode on my iMac without any opportunity to minimize it or move to another program. I would like it to launch like it used to where I can control the window size but can't seem to figure out how to get back to that capability. I have an iMac running Mountain Lion. LR is the only program effected as Photoshop still launches the old way.
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Feb 22, 2012
I recently built a PC for photo editing, and I am receiving the BSOD at different points when Lightroom is open. The first time it happened was when I was moving about 1000 raw files from one folder to another (did it twice to me doing that). From there, I grabbed the latest video card driver from Nvidia, and I also went into the bios and set my memory back to "Auto" rather than 1600 (which is what it's rated for). Thought maybe it was hardware related. Everything was going fine, I did some editing, and then while it was just sitting there with LR3 open, I got the BSOD again.Â
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Here is what I'm running:
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CPU - i7 3.4ghz 2600k
Mobo - Asus P8Z68-V LX LGA 1155 Intel Z68
RAM - G.SKILL Ripjaws X Series 8GB 240-Pin DDR3 SDRAM DDR3 1600
System SSD - Corsair Force Series GT CSSD-F120GBGT-BK 2.5" 120GB SATA III
    -I have Windows 7 64-bit, Photoshop CS5.5 and Lightroom 3 installed on this drive and I also have current project photo files stored on this. Once done editing, I export them to a 1TB HDD.
Video - EVGA GeForce GTX 560 (Fermi) 1GB
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Here are the details after logging into Windows after the crash:
Problem signature:
Problem Event Name:Â Â Â Â Â Â Â Â Â BlueScreen
OS Version:Â Â Â Â Â Â Â Â Â 6.1.7601.2.1.0.256.48
Locale ID:Â Â Â Â Â Â Â Â Â 1033
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Nov 4, 2013
I just upgraded from VS Pro5 to VS Pro 6. Will not launch.
Get error msg "Screen resolution size is not sufficient to launch the application"
Screen resolution is currently set at 1366 x 768 which is "recommended" I have reset resolution and restarted with each attempt at changing resolution... still get message..
Not a happy camper... Seems they should be sophisticated enough to check that system is set properly.... and if not, to give information on how to correct.
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May 11, 2012
When Lighroom launches the first screen is a "Select a Catalog" Screen. Can the various entries in this screen be edited or deleted? How? Can the list of catalogs therein be cleared?
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Apr 25, 2012
I attempted to copy with base point some blocks from one drawing to another and got a blue screen saying physical memory dump, and then my computer restarted. I tried the same thing using the insert as a block, but had the same problem. I am using autocad 2012
I'm running Windows 7, it says with 8gig ram, and video card is a Intel(r)hd graphics family. The computer is less than 2 weeks old.
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Jun 15, 2012
One of my end users reports to me that his computer has been crashing. We soon learn that it crashes every time he starts AutoCad LT 2006.
What I have done so far is completely removed autocad and all associated programs. Reinistalled, installed a newer version (Autocad LT 2007), upgraded to the latest bios and firmware on the machine. Replaced the RAM, and just about everything else under the sun and this machine still crashes every time you start auto cad. I asked the user when the last time was that it worked and he said he was using it about a month ago just fine.
I installed the program on my identical laptop and it works just fine.
I ran the BSOD via Kernel mode through WinDBG and it points to ACPI.SYS. Being that this is a heavy system driver file, need getting this program to actually work short of me reinstalling the entire OS on the machine? The stop error is the 0x00000050 memory error.
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May 21, 2012
Every now and then, but recently more then I want, I get a blue screen while doing a stress analysis.
I have a pretty simple assembly with just 2 parts in it. One of these parts is built as a multibody part. It can be that the blue screens started to occur after I made a multibody design, however I am not sure about that. I downloaded and installed Inventor R13.
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Feb 9, 2014
I had a blue screen while working with Lightroom and now I can not open catalog. I got this window: recover data from the directory? Option "Import from another catalog" also does not work.
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Feb 6, 2013
Every few weeks when opening a drawing, my computer restarts (just plain crashes windows and it restarts automatically). This only happens using AutoCAD, no other program has done this as of yet. I have no service packs installed and I haven't seen another post that refers to this problem. When I click on "Check for solution", nothing comes up.
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Jul 1, 2013
My computer has been extremely stable for the past few years without a single BSOD... Until recently when I updated LR4 to LR5.
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After a good 15-20minutes within the program, all of a sudden it will BSOD. It does not happen doing ANYTHING else with the computer, including gaming such as FSX and other simulators which can be very heavy on the GPU/Memory/etc...
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I ran memtest and it passed.HD Tune on my HD's, no errors.I reduced my overlock to be sure it was not a voltage issue or something, but same results. Prime95, passed.
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I tried doing a "Repair" with the LR5 installer file, but it still happened.
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Windows 7 - 64bit professional edition
Intel i7 2600K CPU
16GB DDR3 Ram
570GTX GPU
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Lightroom is running off my 120GB SSD Drive, with it's catalog on my 2.5TB internal HD (one of a few).Updated my GPU drivers (clean install) and ran windows driver verifier to make sure all drivers were "proper".
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I have a very important shoot I am trying to process and this is a big bummer right now... Again, been using LR4 every since it was released and never had a BSOD... Right after I upgrade, it starts happening once things start get a bit demanding (quick editing or quick adjustments). I have not noticed a trend when it does crash, but it may have something to do with the crop and/or straighten tool... I have noticed it has BSOD on me when doing some of those, but I believe other times as well. I will make sure to pay attention from now on to report any reliable trends when it happens.
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May 30, 2012
Everytime I try to open files created from Microstaion but saved as CAD it blue screens my computer! I have a newer laptop with Windows 7. However, an older computer in our office with Windows XP can open these files with no problem? Both computers have AutoCAD LT 2012.
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Jan 18, 2013
I am having problems with my rendering,  yesterday everything was working fine but today every time i set rendering quality higher than draft, Revit either fails to render (rendering area goes black) or the pc crashes and i get bluescreen.Â
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Jan 27, 2014
My PC will crash when attempting to export in Premiere Pro, I will get the blue screen.
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I ran a memory diagnostic test to see if it was the ram, it did not come back as having faulty ram.
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Somtimes the pc will just freeze too.
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Seems like this only happens with adobe.
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I somtimes could export a file after attempting 2-3 times but now it crashes almost every time.
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I have tried many different export formats but it seems to not be limited to just one format, it happens with all formats.
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I have tried to find a solution but I still have not.
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Here are my PC specs:
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OS Name Microsoft Windows 7 Ultimate
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
Processor AMD A6-3670 APU with Radeon(tm) HD Graphics, 3000 Mhz, 4 Core(s), 4 Logical Processor(s)
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Oct 7, 2012
when i go into the editor and pull up a picture and blue background appears behind the picture and circle enters the screen. how do i get out of this?
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Aug 16, 2012
i have 1000 eps files to work with and i dont have the time to go to each one and change the color from blue to black! all are different shapes so i need a batch command that will keep the white, white and change any other color to black!
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Aug 8, 2013
I'm using PSE 11 on a MacBook Pro. My Blue Skies have too much green in them for my preference. I'm sure there is a way to change this, but how? Also, can I change the default 'blue skies' to something more to my liking for a long-lasting remedy?
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