Photoshop :: OpenGL Not Working With ATi 4870 1gig
Jun 14, 2009
I was using this card in a previous machine on Windows XP 32bit and the OpenGL feature worked great! Since then, I've upgraded to a Quad Core AMD machine with 8 gigs of ram; same video card but on Windows XP 64bit to make use of the additional ram. However, even with the newest ATi drivers, the OpenGL feature is greyed out. I've done some reading and it seems like I'm not the only one with this problem. In Catalyst Control Centre, it says OpenGL version 6.14.10.8664.
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Feb 6, 2013
I have been trying to use the 3D features of Adobe Photoshop CS6 Extended and have been having no success. I have enabled the 'Use Graphics Processor' in the Edit->Preferences->Performance dialog box. I have also ensured that I have the latest version of the drivers installed. The video cards (in a CrossfireX configuration) are Sapphire HD Radeon 7970s. The thing is, when I installed Photoshop a few weeks ago, I tested the 3D functions and they worked fine. Now they no longer do so. I have updated video drivers and Photoshop since then but when I reverted back to the older drivers, the 3D features still didn't work. I have tested OpenGL in Modo 601 and Houdini FX 12 with no problems.
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May 1, 2012
I recently got a new computer and loaded my Photoshop CS4 on to it and the features of Open GL such as holding down the z key and using the scroll on the mouse to zoom in and out and also the left and right bracket key inceasing or decreasing the size of the brush do not work. The new computer is using Windows 7 64 bit and has an AMD quad core with 8 Gb RAM. I checked to make sure that Open GL is selected in the Edit>Preference>Performance where it also tells me that the graphics card does support accelerated graphics for Open GL.Â
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Jun 15, 2012
I have having a weird problem with Photoshop CS4. First of all, let me give off the specs.
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OS: Windows 7 64 bit
Graphics Card: AMD Radeon HD 7570 (Driver Version 8.960.11.1000, with latest Catalyst Control Center)
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I use Photoshop CS4 for freelance work, and one of the tools I like to use is the Rotate tool. When I first got my desktop and installed Photoshop, everything worked fine. However, recently I was forced to perform and factory restore on my desktop due to a virus.
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Today I started working on something and when I tried using the Rotate tool, it was not working (I go that error window saying it wasn't enabled). I checked the OpenGL settings to see it was enabled. Confused, I restarted Photoshop and tried again with no luck.
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This turned into a search around the internet to see just what is going on, but the only thing I could find was suggesting updating drivers for my graphics card and Adobe, which I have tried with no success. I have found out that some people were having the same trouble as me, but what makes my case odd is that it was working fine before the factory restore.
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Aug 25, 2013
OpenGL support does not seem to be working on PhotoshopCC. The HUD color picker does not appear and when I try to rotate the canvas, a message pops up that says the rewuest could not be completed because it only works with OpenGL enabled windows.
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I have two NVIDIA Quadro K600 cards (with up to date drivers), a Cintiq monitor and a new Dell workstation. I'm using the trial version of Photoshop CC. (I had to replace my computer recently because the old one died, and rather than reinstalling CS4 I decided to try CC and see how I liked it)
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My machine is a powerful graphics computer, so it ought to be able to handle OpenGL. Under Preferences / Performance I do have "Use Graphics Processor" checked, but it does not work.
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Jan 18, 2013
I just updated my photoshop to the latest version provided in the application manager.
i created a 3D document in front, had no problems except 1 crash while working with 3D layers.now it won´t let me open this psd becaus Open GL is not activated.
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Jan 8, 2013
I'm running CS6 from the Creative Cloud and since the latest update, Open GL is not working and I cannot use 3D.
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Photoshop doesn't detect a graphics processor, which disables Open GL and rasterizes all my 3D objects (that i already created on this machine).
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Graphics Card: NVIDIA GeForce 8600M GT 128 MBOS Version: OS X 10.8.2Memory: 6 GB 667 MHz DDR2 SDRAMPhotoshop Version: 13.1.1 x64Â
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Aug 1, 2009
Using on this test system:
Photoshop CS4 ExtendedATi FireGL V3400Windows 7 x64 RC Build 72294GB RAM My graphics card meets the required specification for OpenGL in Photoshop CS4, but it is not enabled (greyed out). Has anybody else had problems with CS4 OpenGL in Windows 7 x64? As a Microsoft Action Pack subscriber, I will actually be required to fully upgrade to Windows 7, a month after receiving it in mid-September. If this is a problem due to CS4 not being fully compatible with Win7
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Dec 2, 2008
CS4 OpenGL stops working after a few minutes of painting. It doesn't seem to have anything to do with the amount I paint. If I save the file, then reopen I can paint for another few minutes before the opengl stops working. Is this a standard problem with CS4? Is there a solution?
System Specs:
Windows XP SP3, updated
Latest DirectX & all software updated
Nvidia Geforce 9600 GT 512MB w/ latest driver
Athlon64 X2 Dual 3800+
2GB RAM
Photoshop CS4
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Nov 21, 2012
I have Photoshop CS5 Extended (x64), and I have enabled OpenGL in the preferences, AND I've checked that my Graphics card is supported, AND I've updated my drivers....
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I can't, for the life of me, get Repousse to work!!I'm trying to extrude a logo I've created.... BUT I've also tried to repousse a text layer and a Shape layer, just to test it... and NOTHING.
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Oct 21, 2008
My scanner, Epson 4870, is not in the import section in CS4. It's there for CS3. Instead I get a basic low tech wia option - which is ,well, too low tech for any practical use.
Does CS4 see your scanners?
The scanner will load up separately and I can still scan but it won't import into photoshop cs4.....
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Jul 27, 2008
I have an Epson 4870 scanner which I'm using with my Vista Home Premium (32 bit)software. When I first installed it, it worked fine. However, some update came along and made that a thing of the past. I've tried uninstalling and reinstalling. (The drivers are said to be Vista compatible, and they were for a while) I've searched the forum and Googled, but the only new advice I've seen is to turn off the Vista UAC or whatever, which opens the computer to security risks. Even with UAC off, it still doesn't work. I've considered getting a V700 or V750, but the reviews I've read don't show a significant difference in quality over the 4870, and I don't have enough 8x10 transparencies to warrant purchasing for that alone. I've also uninstalled and reinstalled CS3, trashed preferences, jumped over the moon while spinning counterclockwise, etc.
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Oct 15, 2012
I converted my operating system from Windows XP to Windows 7 and I cannot get my Epson Perfection 4870 photo scanner to work with it. I downloaded the driver and it took, but my scanner does not appear in Elements 11 as an import. I used Elements 3 and 7 before and these worked fine with the scanner.
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Mar 3, 2009
Brand new computer, 32-bit XP, 4GB RAM (sorry, but too many of my important programs don't run on 64-bit), Intel 9650 quad, 3.0 GHz, RAID array, etc. And an ATI 4850 graphics card with 512 MB DDR3 RAM (on the Adobe tested list) and it doesn't work properly with OpenGL turned on: brush lines do not complete until I start another line, or click someplace in the image (which creates another line!); preview for the stamp tool doesn't work (there is no preview); 'ghost' panels over the image stay there even when they're moved (a mouse click is needed to make them disappear). Animated zoom works (nice feature), flick panning does (not really needed), birdseye view does (also nice feature), rotate canvas does (not needed that I can see), pixel grid (might be useful); I haven't tried the others. Bottom line: if I turn OpenGL off, it works fine, but those features are absent. I've been updating my drivers as ATI has (they've done several in the past month or so),
I don't know how the beta testing was done or how this card could be on the approved list, but someone fell short.
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Jan 11, 2009
Konfiguration Dell
Win XPpro SP3,
CPU Pentium 3 3 Hz,
3GB RAM,
Graphic card: ATI FireGL V3100 128Mb with driver 8.543.0.0 ( 08october 2008)
Latest directX
The PS CS4 do not recognise the graphic card and GPU settings are grayed out in Preferences> performance.
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May 8, 2009
im a photoshop cs4 user,But openGL doesnt work,i have an dell XPS m1730 laptop with 2x 8800M GTX sli,those cards are probably the high-end cards from the 8M series, so i think openGL should work on it...
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Oct 7, 2013
Why Can I not enable OpenGl and thus 3d rendering in Photoshop?
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Adobe Photoshop Version: 14.0 (14.0 20130423.r.221 2013/04/23:23:00:00) x64
Operating System: Windows 7 64-bit
Version: 6.1 Service Pack 1
System architecture: Intel CPU Family:6, Model:10, Stepping:7 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2693 MHz
[code]....
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May 9, 2013
The are some unpleasant bugs on CS6 when OpenGL is turned off. bug in PS-13.1.2(only) on Win7x32.When making selection, for example, with magic wand it`s edges are terribly blinking and shaking.
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And very old bug on all versions of CS6 for win.When the rullers are visible, try to shake the canvas with, for example, hand tool to left-rigth. The rulers will be cracked with artefacts.
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main bugy-feature is thaе the contrast of path`s lines is very poor on noisy midle gray areas, even when the antialiasing is off.
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May 5, 2012
i did notice a lag (almostac ceptable, passable) using the brush tool , painting black and white on the maskes..i tried different video card from nvidia to ati , but did not find a real solution..the only solution is set the opengl off or set to basic,
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Feb 25, 2013
How can i enable OpenGL in my Photoshop CS6. I have GTX 650 Video Card. Here is screen. [URL]
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Sep 15, 2013
In photoshop cc I cant enable openGL however in Photoshop cs6 I can.
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 Processor 2 GHz Intel Core i7
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Memory 8 GB 1333 MHz DDR3
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Graphics AMD Radeon HD 6490M 256 MB
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Software OS X 10.8.4 (12E55)
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Jun 17, 2012
When I try to use the rotate function I get this error: could not complete your request because it only works with opengl enabled document windows.
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I've verfied that OpenGL is on, and my video card drivers for my ATI 7970 are up to date. I've also tried CS5 and the CS6, with no luck.
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Mar 10, 2012
Just curious what is the difference between Basic, Normal and Advanced OpenGL modes? I know Advanced method is more "GPU intensive" but how can I see the difference?
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Nov 7, 2013
I have a pretty old computer with windows xp. and i use photoshop cs4 on it. but last night i installed photoshop again to do some things with it. but when i wanted to rotate something i got a error. about openGl. when i go to edit - preferences - performance. i cant enable openGl because of the following reason: Graphics hardware acceleration is unavailable. i need to update my driver and possible my video card. but the problem is when i go to the site of Intel and check of my drivers are fine it says i have te newest drivers for my pc.
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Oct 28, 2008
I've just upgraded from PS CS3 to PS CS4 (default 32 and 64 versions) and I'm having problems with seeing image files above a certain size (even moderate size) with OpenGL Drawing enabled. Disabling OpenGL Drawing results in very slow image display (very easy to see the blocks being drawn one at a time), much slower than with PS CS3.
I'm running Vista 64 with latest updates. I'm trying to get PS CS4 32 running properly first, but PS CS4 64 seems to be having similar problems.
GeForce 9600 GT video card with latest driver 178.24 (updated yesterday and rebooted many times since then). That card is in Adobe's list of tested cards.
Main monitor (where I display Photoshop images) selected as primary in the driver dialog.
I put palettes/panes on my 2nd monitor.
I use Ultramon for 2nd monitor taskbar functionality. Turning Ultramon off doesn't seem to help, although I may need to disable Ultramon from launching on reboot.
No plugins installed yet in PS CS4 (32), as per Adobe kb advice.
4GB of RAM with Memory Usage set within Photoshop's Ideal Range.
For testing, I've been opening a few different size (px and bytes) RGB image files in Photoshop by dragging them from an Explorer window into the Photoshop window, then clickin in the Photoshop window to make Photoshop active and show its palettes.
First with OpenGL Drawing enabled in Performance, default Advanced Settings.
JPEG, 3600 x 2600 px, 4.5MB
- opens and displays ok (short delay before palettes appear)
- zooms and rotates smoothly
TIFF, 2 layers, 800 x 600 px, 16 bits, 2.5MB
- opens and displays ok (short delay before palettes appear)
- zooms and rotates smoothly
TIFF, 1 layer, 3600 x 2600 px, 16 bits, 54MB
- doesn't open properly, shows checkerboard instead of image, with checkerboard in navigator and layer icon in layers pane
- histogram is fine
- zooming and rotation are not smooth (jumps to new position/size)
- duplicate layer caused PS CS4 to stop working, with a close program dialog
- open PS CS4 32 again, no OpenGL message today, and OpenGL Drawing is still enabled (although I got the OpenGL Drawing message more than once yesterday)
TIFF, several layers, 3600 x 2600 px, 16 bits, 306 MB
- doesn't open properly, shows checkerboard instead of main image
- icons in layers pane look fine, same as navigator image
- checkerboard zooms and rotates smoothly
- duplicate layer is still checkerboard, back one history state stopped working / close program dialog
- started PS again, opened 1 layer TIFF, closed and tried to open multi layer TIFF again, but stopped working / close program dialog again
I then tried the same images with OpenGL Drawing disabled in Performance.
3600 x 2600 px JPEG
- ok, but slow, blocky redraw
2 layer 800 x 600 px TIFF
- ok, but slight delay in redraw (smallest of all the files, both in px and bytes)
1 layer 3600 x 2600 px TIFF
- opened ok, but slow, blocky redraw
multi layer 3600 x 2600 px TIFF
- opened ok, but slow, blocky redraw
From what I've read in various Adobe kb notes, it sounds like there's some kind of conflict with my video driver, but I haven't been able to figure it out. I even tried the registry plugin from the Adobe kb to disallow OpenGL Windows, but that didn't seem to make any difference. It didn't even stop me being able to select and use OpenGL Drawing in PS CS4.
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Oct 26, 2008
I have to go into the prefereneces every sodding time to enable the GPU support.. I have the latest gfx drivers XPsp3, 8800gtx, Photoshop seems incapable of just working properly, I suppose I could ignore the error message, but it would still leave me to have go turn the stupid poor feature back on... which does actually work, but PS seems to think it needs disabling after I close the program.. wtf
btw I did follow adobes crap support docs on this issue...
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"3. Update your GPU drivers and then turn on Enable OpenGL Drawing.
If Photoshop crashes or disappears because of a GPU problem, it turns off Enable OpenGL Drawing and it writes a flag file in the preferences folder, called GPUinitcrashed. The next time you open Photoshop, this warning displays: "Photoshop has encountered a problem with the display driver, and has temporarily disabled GPU enhancements. Check the video card manufacturer's website for the latest software. GPU enhancements can be enabled in the Performance panel of Preferences."
Download the most recent version of your display driver from the display card manufacturer's site (Windows) or check to see if there's an operating system update (Mac OS).
Important: If you turn on Enable OpenGL Drawing before you update your driver, then Photoshop uses the old display driver again. If the driver wasn't updated, then Photoshop fails again. If you do not turn on Enable OpenGL Drawing, then the GPU won't be accessed and Photoshop does not fail.
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Jan 3, 2009
I have a problem with CS4 under XP 64 bit. The 'Enable OpenGL Drawing' checkbox in the preferences is grayed out. I have a Radeon 4580 card which should work with CS4.
I recently had Vista 64bit installed and there was no problem there... OpenGL worked just fine in CS4, just as it should.
But I can't get it working in XP64. I've installed the latest drivers but still nothing.
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Jan 17, 2009
When I have been working on a document for a few minutes, Photoshop suddenly disable the OpenGL features such as the Rotate View Tool. OpenGL does still seem to be enabled in Edit>Preferences>Performance...
I think the disabling happens when I use the Brush Tool.
If I save, closes and re-opens the document, the features are back. (I just created an action for this)
My video card is a NVIDIA GeForce 6700 XL with updated drivers.
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Nov 19, 2008
I have just installed Photoshop CS4 Extended and am looking to enable the OpenGL Drawing function but it is greyed out. I have Dell Precision t5400 with Quad core Xeon E5410, 2gb RAM, Club 3D 8800GTS 640mb RAM graphics card on XP Service pack 2. I just updated the graphics drivers from nVidia and downloaded the AllowOldGPUS_ON.reg and restarted the PC. The option to Enable OpenGL Drawing is still greyed out.
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Jan 22, 2009
i installed photoshop cs4,
I am on Windows XP SP3, NVIDIA 8800GTS. The OPENGL Drawing in Photoshop CS4 works fine, but a lot of times, when i start photoshop, it'll say that OPENGL Drawing is disabled and i'll have to go in to preferences and re-endabe and restart photoshop again to get it working.
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Nov 26, 2008
I've got Photoshop CS4 up and running on my laptop, but no matter what video settings/drivers I use, I'm unable to get the harware acceleration working so Photoshop uses the video card to speed up operations. I've got the NVIDIA GeForce 8600M GT with the latest drivers from Dell.
Anyone else get acceleration working with their XPS laptop, or 8600M video card?
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