Photoshop :: File Not Compatible Error - CS4
Jan 30, 2013
I cannot open a PSD file I was working on the day before.
I get 'Could not complete your request because the file is not compatible with this version of Photoshop'
I created this file using CS4 and was opening yesterday fine.
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Mar 12, 2012
I am trying to load an action and am getting the error Could not complete your request because the file is not compatible with this version of Photoshop. I am getting this with both my Windows 7 version as well as MAC OS 10.7.3. Both versions of Photoshop is at the latest version, 12.0.4 (12.0.4x20110407 [20110407.r.1265 2011/04/07:02:00:00.
That version is from my MAC. Others that have tried this version of action is working fine. Now, I do not know what version of operating system and version of Photoshop that they are using. The action is a .atn file so that is not an issue. The creater states the action works regardless of what version of Photoshop a user is running.
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Mar 25, 2012
The file is .psb (large document format). I am on a mac, OSX10.7.3, PS CS5.1. I have been working on this file for some time, and this message suddenly appeared, which of course has stopped all work, and the job is almost ready to be printed!
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Jun 26, 2008
I've been using photoshop CS2 for a while now and have recently encountered a problem.
after, working on a .PSD file for a week, i tried to open said file and recieved the error message
"This file is not compatible with this version of photoshop."
I've looked up the causes for this and i'm not saving over a network and i don't have norton antivirus installed.
How do i stop this?
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Feb 1, 2008
I am getting the message "this file is not compatible with this version of Photoshop." Which doesn't make sense because I used this version of Photoshop to create this file.
I am on CS3
Windows XP Pro
The file is a layered Tiff and is 190.3M
AVG is my security, not Norton Anti Virus
When I look at the preferences it states that it was created in CS3. How can I open this file? and what caused this to happen?
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May 2, 2012
I can not open a photoshop file, although it was saved with the same version. "The file is not compatible with this version"
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Apr 10, 2013
I have a single user who's PS (CS6) that seems to always (or atleast, a great majority of the time) corrupt large .psd documents. It doesn't seem to matter if she is working with previously created files, or starting from scratch. If she saves a file that is larger than about 900MB, it corrupts and nobody can open it anymore. I've tried removing the entire CS6 design suite, and reinstalling it, but the issue persisted. I have about 10 users on identical systems that have never had issues, and she never had issues until about two weeks ago. As far as I know, nothing major changed on the system when this started happening. how I can stop the file corruption?
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Oct 23, 2008
I have CS3 Web Premium on an Alienware Area 51 M12j 7700i laptop.
Recently I had to wipe the HD and reinstall the OS, and everything else.
Photoshop deactivated, installed and re-activated fine, but when I try to use any brushes(except the default ones), I get:
"Could not load the brushes because the file is not compatible with this version of Photoshop"
This is weird as they worked just fine before I had to redo everything...
Anyone know what's the cause?
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Mar 12, 2014
Cannot open a Photoshop Elements 7.0 file that was created yesterday. It says the file is not compatible with the current version. How can I get it to open?
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Oct 11, 2013
I was working on a TIFF document,suddenly windows crashed.Then,when i tried to open again the file with ps,it says: " the document isn t compatible with this PS'version"..It seems to be corrupted,or damaged.How could I recover this file?
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Apr 23, 2012
Im making individual movie frames and the adding them together to make a movie. I saved as a bmp.
If I import to MS Moviemaker all is well.
However if I import to Adobe Premier Pro it won't see the image. But if I open the image with MS Paint, make a minor change and then save it, Premier Pro will see the image.
To simplify things. My bitmap works in Moviemaker. It won't work in Premier Pro unless I save it (the gimp file) with MS Paint.
I have seen this before with other programs. I'll edit an jpg and save it as a jpg. However some programs won't accept the modified image but they will accept the unmodified one.
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Jan 31, 2014
We first get a digital proof form printers as .pdf. Sometiems they save them with PDF compatible on. This makes my job harder because will get ilustrator asking for all the links when opening the .pdf.
What we do is open the .pdf form the printere, adn paste this on topof our orignal .ai file. This is to proof what theyt changed. Adding in theri product numbers, adn updating the UPCS is about all we want to see. What we look for is shifting type, or missing elelements.
Mas OS 10.8.4, AI CS5
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Aug 15, 2013
I need to send a file I have completed in CS6 Illustrator to someone who does not have the program - they are using CorelDraw.
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Apr 8, 2013
I'm using Cad and i'm trying to get a floorplan drawing into Lightscape 2007. The CAD drawing appears fine when loaded into Lightscape 2012, but because of the project we have to use Lightscape 2007. Unfortunately only parts of the floorplan appear when loaded into Lightscape 2007, I've played around with layers, I've saved it as the earliest version of CAD that I can and nothing works. how to load a CAD drawing into Lightscape 2007?
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Dec 4, 2013
I was working with Illustrator - InDesign as usual. At the moment of linking my AI file into InDesign, I got this message 8 times in an A4 size frame:
"This is an Adobe® Illustrator® file that was saved without PDF content. To place or open this file in other applications, it should be re-saved from Adobe Illustrator with the "Create PDF Compatible File" options turned on. This option is in the Illustrator Native Format Options dialog box, which appears when saving an Adobe Illustrator file using the Save As command."
Weird... I have never seen this before. I resaved the file, and it keeps happening. I see no such option as "Create PDF Compatible File" when saving just an AI file... I am not trying to make a PDF!
I have done the same procedure linking other AI files into this ID file and it is working as usual. Is just this very one. And it doesn't seem particulary different from what I do everyday...
I finally made a PDF from the AI and placed it into InDesign. But everytime I have to update the AI..
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Apr 8, 2013
I'm using Cad and i'm trying to get a floorplan drawing into Lightscape 2007. The CAD drawing appears fine when loaded into Lightscape 2012, but because of the project we have to use Lightscape 2007. Unfortunately only parts of the floorplan appear when loaded into Lightscape 2007, I've played around with layers, I've saved it as the earliest version of CAD that I can and nothing works. How to load a CAD drawing into Lightscape 2007?
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Feb 25, 2008
I am getting a Could not open due to unexpected end of file error messages on a bunch of jpg's I am receiving via email. The files open in Microsoft Office Picture Manager.
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May 7, 2007
I'm trying to create a digital layout in PSCS version 8.0, and when I go to save the psd file (very early stages of the creation...its not very large yet) I get an error that says "Unable to save (file name) because of a disc error". I've never seen this before and am trying not to panic, but I'm on a deadline! LOL And am running behind as usual!
I am using an older mac, and I'm pretty dang maxed out on Gb...gotta clean up some files, but having a hard time finding a free dup file finder for macs...so I'm procrastinating, basically. Could the fact that I've got very little Gb available left have something to do with this?
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Apr 1, 2009
I have been re-saving many of my PSD files using CS3 image prosesssor with compatibility mode turned off. They have simply been saved again as PSD files into a different folder - no changes to the original PSD files. This has worked well and reduced file sizes by up to 50% (I had compatibility mode turned on previously).
of the 60 files I have processed, 3 will no longer open , I get a message that says "file will not open due to a program error."
these files have only ever been used in CS3. , they are quite large
from just under 1GB to 1.5GB, however other similar large files have processed successfully. I have re-tried without success.
I still have the original files so no data loss is involved.
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Feb 8, 2009
After I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
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May 31, 2012
We have been sending images out to contractors, and sometimes when they come back the files are having this error:
the file contains file info data which cannot be read and has been ignored
When I then try to Photoshop Script the file info it throws errors.
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Mar 18, 2013
when trying to reopen a file from the "recently used" file list? When I try to click on a file from the list it gives me a message stating "error opening file". I know this will happen if the file has been moved to another location, but the files are in the same place as when I originally opened them. None of the files in the list will open anymore. Is this a pathing issue?
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Dec 29, 2012
today i downloaded gimp 2.8.2 for windows 8, but when i tried to run the installer it downloads halfway and then displays an error message.
it says something in the style of: An error occurred when trying to copy a file. The source file is corrupted.
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Dec 6, 2012
I'm linking an excel file to an .ipt file with iLogic code determining if the Material type is a certian value it will find the correct material thickness. These file work great when working on them thru Vault but when I "Save As Template" and create this file where our other template files are located (not Vault) this fuction does not work. I have realized that I had to place the a copy of the excel file in the same file folder as the template ipt, but even this does not fix the issue.
I recieve this error:
Error in rule: Material, in document: Part6
'MWW Materials (Inventor).xlsx' could not be found. Check the spelling of the file name, and verify that the file location is correct.
If you are trying to open the file from your list of most recently used files, make sure that the file has not been renamed, moved, or deleted.
It seems completly countintutive that just saving the file as a template file would cause this not to work when all files that are required are located in the same file folder. Maybe I need a reference to the excel document within the iLogic code.
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Feb 20, 2013
Get this error when I try to open more than one file. Happens on different files, but especially on jobs that have side panels on packaging. The files have placed .psd images. Happens on different computers (10.6 & 10.8.2).
Can get the file open usually by closing the othere open file, but then is hard to copy and paste between files. Sometimes I get this when trying to open one file, but restarting Illustrator usually fixes this.
Have tried working directly from the hard drive, and still get this problem. Does to follow an exact pattern, can try to open file a, then b one day thsi will work another will fail. Seems like something is corrupting the memory, and usually happens with more complex files. Happens in CS5 & CS6, though I mostly work in CS5.
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Jan 19, 2013
Is CS3 Compatible with Mac OS 10.8.2
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Jan 24, 2013
I need to know if Photoshop 5.5 is compatible with Windows 8? If not what would I have to do to use Photoshop on Windows 8?
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Apr 22, 2013
I used PS and an Epson 1650 scanner for many years. Bought a new Win 7 64 bit computer recently and installed CS 6 Extended . Now, when I try to import from the scanner I get the error msg: "No WIA compatible devices were detected."
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Oct 4, 2013
My computer died and I have to buy a new one which will probably come with Windows 8. Is Photoshop CS5 compatible with Windows 8?
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Sep 23, 2012
I was wondering if CS6 Design and Web Premium Windows download version is compatible with a Mac? I'm currently running Lion, But will be upgrading Mountain Lion shortly.
I was told by customer service that I CAN use it on my mac. But then if that is true, I am unsure of what the point of having a Mac/PC option is?
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Nov 8, 2013
Is Photoshop 5.5 compatible with 32 bit Windows 7?
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