Photoshop :: File Info Not Saving - All Metadata Disappears
Oct 15, 2013
Upon entering File Info and saving the image in Photoshop, all metadata disappears. However, If I apply a metadata template in Bridge, the metadata stays. What may be causing the File Info to not save with the image in PS?
Usig Bridge would be okay, however, I want to create layered images and keep all the metadata. If I attempt to do so in PS, the metadata for all image layers disappear.
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Jul 1, 2012
Isn't writing metadata to the XMP space of a file (jpeg or dng) altering the file? I assumed that non-destructive meant not changing the original file in any way, and this rewrites the file and thus changes the modification date. And if the Develop settings are included, then doesn't that confuse things as to which version will be displayed by an application that opens it? Do I need to store the original somewhere else? Or am I misunderstanding how this all works?
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Dec 12, 2013
In the past I've been successful adding and storing metadata to the 'Description' column in the project window in the past with the 'Link' symbol activated in the Metadata panel under 'ile'>Dublin Core>>Description. This would allow me to retain the description metadata when the media is imported into a different project.
However I am using this same procedure this week, but the data does not seem to be saving/adding to the XMP 'File' metadata. See screen shot below. I've experienced this problem within different proejcts and with the three main media types in our production house: XDCAM EX, P2 MXF and Ikegami MXF.
Why this would work previously, but not now? Is it related to the latest version updates?
This is a PC, Windows 7 system.
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May 17, 2012
I'm trying to export meta-data for a 5 years old MRW file in LR 4 Win x64 residing there since LR 2, but it results in "Could not write metadata. Unknown file I/O error. (1)" error. I have checked the file permissions and it seem to be fine. What else shoudl I check for?
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Jan 1, 2014
I have a Canon Rebel T3. I switch the camera's white balance depending on the lighting. But when i go to review the files, nothing in the metadata shows what white balance I shot it in. This applies to both jpeg and raw pictures.
It would be nice to see this info so I can compare which settings looked better.
Does Elements 11 show this data anywhere?
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Apr 4, 2012
This is a technical point...
Step by step:
- with an external dam software (IDimager), I assign the tag Event ("Iptc4xmpExt:Event") with, say, "TEST", to a jpg file.
- I update the file, then close IDimager.
- I open PS, open the jpg file and look at its informations (File > Informations)
Under "IPTC Extension", the box "Event" is empty... No more "TEST". I look at "Advanced" and I find this :
> no "IPTC Extension",
If I check the tag Event with an other program (XnView which allows to see the XMP, or the free and excellent EXIFTool), all is right. There is no problem with this mysterious "_1_" added by PS at the end of the Event tag name.
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Sep 29, 2012
I have a Metadata preset for my copyright info and eversince I created it, it has been stripping the capture infor from the image (ie Focal Length, ISO, F-Stop, etc), the preset does not delete this info from the image upon import?
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Apr 1, 2012
I just imported several photos into my catalog using a preset metadata import. After Import I edited all the photos and then was set to export. Unfortunately it was the wrong metadata preset and I want to change it on all my photos. Is there a way that I havent been able to find yet that would allow me to easily change over the metadata copyright info on all the photos without having to start all over again?
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Oct 12, 2013
I'm going to try this again. Using PS CC for photographers, that is Photoshop CC and Lightroom 5.x, new iMac running Mavericks.
Having processed an image in LR and PS, and saved as TIFF back to LR. All is well.
If and when I subsequently take the TIFF back into PS for further tweaks and again save as TIFF back to LR, replacing the original TIFF, I then get the Metadata Conflict warning, the exclamation mark.
As far as metadata goes, I don't want to lose what I did in LR....that is, keywords, color codes, captions, gps data, etc. I do want to retain the additional adjustments I made in PS.
I've noticed that when I choose to 'import settings from disc' that the color code disappears and I have to re-do it.
If I select the 'overwrite with LR settings' option, my concern is that I lose those PS adjustments.
My questions is: WHAT settings could have been changed in my round trip to PS that trigger the warning?
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Mar 13, 2012
I'm saving for web and want to preserve all metadata except camera info, but besides the camera info, it's not saving the description either. Is it right?
Actually, I only want to save copyright information, author, keywords and description, but there's not such option.
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May 16, 2012
In Photoshop CS6, when you save an open file to .psd, .tif, or .jpg, whatever metadata it contains is saved with the file, and you can examine it in Bridge. But when you save to .png, the metadata panel in Bridge is empty — there’s nothing there..Is this a bug or a feature?
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Jun 17, 2013
In Illustrator I'm using "save for web" to generate a png copy of an Illustrator file. The Illustrator file has copyright metadata, but when I check the png copy the copyright metadata is missing.
Why doesn't the png copy have the same metadata as the original file? Shouldn't the metadata be passed along when using "save for web"?
I applied the metadata in Bridge using the append metadata command.
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Oct 27, 2009
When I save an Illustrator (CS4 and below) file that has a document title and an author in the File Info tabs only the author field is properly transferred to the metadata of a PDF when using Save As PDF. The title field of the PDF gets the file name ("map_data_2006") and not the document title ("Map of Data in 2006"). How do I keep from re-populating the PDFs with metadata (which increases the file size after a resave) which is already stored in the AI files?
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Mar 17, 2014
Very often, but no always, when I save metadata in the file, appear an "not known error system" message
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Jun 23, 2013
file info in Photoshop shows only an empty box yet works in bridge.
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Sep 13, 2012
I used to be able to just open any image and my copyright info would be inserted into the file data. I guess it was a droplet, "when the file is opened or created then add file info from a xmp file". I still have the xmp file with all the data in but i am unsure how to implement it being automatically opened and added to the file when i create a new one? I thought i could handle it, i assume its a droplet of some sort.
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Feb 8, 2009
After I save a file for "Web & Devices," when I open it, it returns this message, "This file contains file info data which cannot be read and has been ignored." Will this cause any problem with the file once I place it in the website I'm building? I've never seen this message before on a photo I've edited. The changes I made involved color correction.
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May 31, 2012
We have been sending images out to contractors, and sometimes when they come back the files are having this error:
the file contains file info data which cannot be read and has been ignored
When I then try to Photoshop Script the file info it throws errors.
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Dec 16, 2008
Is there a way to save my copyright info and contact info with a picture but NOT include the Camera Data.
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Jul 11, 2007
when I save an image for web, all of the info that I have under "File Info" is lost.
who to make it so that the info remains?
And, not just certain fields, but all of it?
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Oct 28, 2008
With an open file, if I drag it to a new position, the content of the picture disappears, showing only the desktop underneath.
If I click on it with any tool, the content comes back. Drag it again and the content disappears.
Of course, if I turn off OpenGL features in prefs, the behavior goes away (as do all of the cool features like continuous zoom, sharp at all zoom percentages, etc.).
Vid car is ATI Radeon X1950 Pro with newest drivers.
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May 11, 2012
Modifying the "file info" for a gif file (in my case, "General" tab, "Document Title" and "Description") doesn't actually get saved with the file - or, at least, if it is saved, it's not visible when re-opening the file.
I believe that I understood that metadata for .png format isn't supported, but I thought that .gif was. (Test case is easy: open .gif file, add a Title and Description, save, and re-open - information is gone).
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Jun 20, 2013
I need to install a custom one that is working for CS5 and CS6, so that it can be seen and used in CC. But I don't know where to put it? (on the Mac)
for CS5 it goes here:
Main 3.0: /Library/Application Support/Adobe/XMP/Custom File Info Panels/3.0/panels/
User 3.0: /Users/[username]/Library/Application Support/Adobe/XMP/Custom File Info Panels/3.0/panels
for CS6 it goes here:
Main 4.0: /Library/Application Support/Adobe/XMP/Custom File Info Panels/4.0/panels/
User 4.0: /Users/[userName]/Library/Application Support/Adobe/XMP/Custom File Info Panels/4.0/panels
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Mar 18, 2006
if there is a way to erase all of the file info in photoshop? Camera make & model, F stop, shutterspeed, etc.?
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Jan 1, 2009
how scratch files work in CS4?
- Scratch files seem to be created even in 64 bit Photoshop with plenty of unused memory, so they are apparently not regular swap/page files. What sort of data Photoshop CS4 writes to them and why isn't this information kept in memory instead?
- Do scratch file writes/reads occur at the same time as operating system paging? Is there any practical reason not to put PS scratch disk and OS paging file on the same physical drive?
- Do scratch files benefit more from higher bandwidth or faster seek time?
- What is the typical ratio for Photoshop CS4 for reads and writes to scratch files?
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Nov 30, 2004
ok so Does anyone know how to change your File Info in photoshop... well I want to change the name of my Camera in it....
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Mar 26, 2013
How to erase raw data in file info?
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Jun 6, 2012
As a digital art teacher I need to check the files my students submit for authenticity. I noticed that since the last 2 CS Suite upgrades the "File info" functionality is no longer available (File>File Info). When I open a student file and I select this option, a blank window appears. I cannot click out of it so I have to do a "Force Quit" and restart the application. I work with Photoshop and Illustrator. I need to be able to see who created the file and when the file was created. How do I restore functionality? Is there a plug-in I need now? I work on a Mac in CS Suites 5.1
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Sep 5, 2012
I understand we no longer get thumbnails in file/open (apple and microsoft). But what happened to the detail panel for tiffs? I see it for jpegs (like who works with jpegs anymore). But not for tiffs. I have photoshop CS6 and am on Windows XP. I have the file/open function set for 'list.' I find setting it for anything else too cumbersome. And toggling bk and forth between file/open in photoshop and bridge is beyond cumbersome. How is this an improvement?
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Jan 22, 2009
How do I change the font used in the PS CS4 "File Info" dialog? The type on my Vista 64 machine is unreadable. All of the menus and everything else are okay; it's just this one dialog box. It's hard to keyword images.
The same dialog box on my Windows XP laptop looks fine, and I don't know why my desktop is using a different (inferior) font.
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Oct 21, 2006
I'm renaming my image files from the original DSCF_1234 to say 11_1234 the 11 would be for player no 11 if i was covering a football match, what i want to know is, how i match the file to info in a database, & add that info to the image description.
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