Photoshop Elements :: Photos / Videos Not Accessible - 2 Transferred
Dec 5, 2013
How do I access my photos? I am locked out of Elements and Photoshop and cannot access my photos or videos! Only two (2) photos were transferred to this new revel?
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Oct 17, 2013
Since my photos were transferred to revel I have to pay every month and my photos are not automatically transferred. They keep saying transferr pending and when I try to log in it says photoshop not available, error 400.
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Feb 11, 2014
Have just transferred photos from old to new computer. Photos transferred OK but folder names did not. It would save a lot of work if folder names could be transferred as well. Running Photoshop 11 and Windows 8.1.
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Jan 2, 2013
How do I get photos from a Samsung i917 into Elements 8. There is no tab for phones under "get photos and videos" under "get photos?"
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Jan 17, 2014
I own Adobe Premiere ELements 11 and Adobe Photosho Elements 11, Nikon D90 for stills and Canon HD 53x for digital video. When I create a show and burn a DVD and play it on the TV the stills are so fuzzy it hurts my eyes to lool at them. The video segments are crystal clear and sharp. Once in awhile the still photos come out clear.
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Oct 16, 2013
Just upgraded to Photoshop and Premiere Elements 12. Decided to use Elements Organizer for the first time starting with a completely new Catalog.
I selected a subset of my photos to just check it out -- a folder with 3 subfolders. I am certain there are zero duplicates in my Windows file structure. After "Get Photos and Videos" "From Files and Folders..." the import occured quickly but all 3 subfolders were duplicated under "My Folders". Photos were also duplicated.
It's not too bad that My Folder shows dupes but the images are considered 100% different between. For example, if I tag 1 photo, the same one in the duplicate folder still needs tagged. I should not need to run a duplicate image search either when the source folder contains no duplicates. This is really disconcerting as I have nearly 20K photos (I scanned every photo my mom and dad took from the past 30 years). Cleanup of false dupes in something that large is just rediculous.
Is this a bug? May-be an intentional function of the program?
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Dec 18, 2013
Only photo's and not video's download from my Sony camera into Adobe Photoshop Elements 12. Why? And how do I download video's from my camera into Adobe Photoshop Elements !2.
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Nov 10, 2013
I am creating a slideshow with elements using photos and videos but the video sound doesnt play?
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Dec 8, 2012
I just bought Photoshop Elements 11 recently and I'm trying to import photos and videos from my phone, Samsung Galaxy SIII, but having a little trouble.
When I go to "Import from Camera or Card Reader" option and choose my phone from the "Get photos from" drop down menu in "Source" section the "Photo downloaded" finds every single photo and/or video stored on the device and it's memory card but I'm trying to import only photos and/or videos I've shot my self with the phone, witch is kept in an folder named DCIM, but I simply can't figure out how to so my question is: How do I import photos and/or videos from my Android device?
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Jan 6, 2014
Using Elements 11 - My photos are taking over my hard-drive and I want to safely transfer all my photos and videos to an external hard-drive. How do I do it without loosing info and/or later having to re-connect thousands of pictures?
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Aug 25, 2012
I have recently moved my photo files to a different harddrive from their original location. Some of these images had been included in "collections" prior to the move. Now, when I open a "collection", the photo files are no longer associated with the collection. How do I reassign a location to these files in these collections?
I have already reassigned the photo files in the catalog to their new harddrive location.
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Jan 8, 2013
I just upgraded from Photoshop Elements 10 to 11. Some tags transferred (Events, Places) and others (Names) did not. How can I get the rest of the tags to transfer?
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Jan 30, 2014
I have transferred several catalogues from Photoshop v2 but lost all the tagging.
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Jan 12, 2014
I recenty upgraded from an old Vista PC to a new one running Windows 7. My IT guy transfered all the files and my application software. I'm running Elements 11 along with Organizer. I shoot in Nikon RAW (.NEF), open in Organizer, then edit and save in Elements to JPG format. My new photos work fine, but the old files have lost their associativity between the original RAW file and the resulting JPG. Is there any way I can restore the associativity for the files that were transferred from my old PC?
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Jan 8, 2014
Why are the icons in layer panel not accessible when I open a photo to edit in PSE 11? I want to make another layer and I can not.
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Mar 14, 2014
I upgraded from Photoshop 6 to Photoshop Elements 11 under Windows. My albums transferred ok, but I lost my captions. Can they be retrieved?
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Sep 25, 2012
If I copy a bunch of pictures from PSE 10 & then load them into a tablet (galaxy tab 2 10.1) should all of the Tags still have all of the EXIF data & tag information from PSE? The reason that I ask is because I looked at a few picture copied this way & the tablet gives the choice of displaying things like where picture taken,presumably from GPS data as well as by date taken etc?
I can call up some picture with where taken but none that would have used other tags.
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Dec 19, 2013
Last night I purchased Elements 12 online. Prior to my purchase, I chatted with an Adobe techie to make sure Elements 12 would properly overwrite/remove Elements 9 currently on my computer and replace it with the Elements 12. I was assured this would be the case, it wasn't. Not only do I still have Elements 9 on my system but, when my pictures were transferred from Elements 9 to 12, they were all transferred as single thumbnail pictures instead of the Folders containing specific pictures. I don't relish the thought of creating new Folders and transfering close to a thousand pictures pertaining to a specific Folder that were in my Elements 9. Just wondering if the download of Elements 12 was really successful based upon what happened.
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Aug 13, 2012
I want to import only photos, not videos. How do I set up Lightroom 4 to ignore (not show) videos in the import screen?
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Mar 16, 2011
One thing that is slowing me down is that all my photos and videos are on a Western DIgital NAS box that I can access with fairly decent performance. I want to leave them there as I have them all organised how I want them. I have a 64-bit Windows 7 laptop with 4GB RAM and Intel Core i5 processor and access the NAS box via a Wireless-N connection on the laptop via a Netgear Wireless-N router.
When I add a video or photo I get a lag (more notably the videos) but worse is selecting a video after importing it into a library. It can take a good 10-30 seconds before I can continue using VideoStudio. Is there anyway I can reduce this lag selecting videos or is my only option to copy videos to my laptop?
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Apr 6, 2013
I had this problem in LR3 so I decided to upgrade to LR4 thinking it will be better but same result. I can't import at all. Import Photos and Videos Button in the dropdown is grayed out. Import button is also grayed out! I can't do anything!
By the way, I'm using Mountain Lion.
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Dec 15, 2012
I like keeping my videos in a separate directory from my images so they are easy to find and stream with media center. Is there a way to import both images and video from a card at the same time and have the videos go to a different directory than the images?
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Feb 10, 2014
PSE11 transferred data from hard drive to external drive how do i direct PSE11 to new drive/catalog
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Mar 21, 2013
I have a folder of around 6GB worth of photos (all in JPEG format, and all taken using Nikon D7000 on the same day), then when I imported them into LR4.3, only around 100+ were imported. I then tried to import the remaining photos, but an error came out an said "no photos or videos were found to import".
- Windows 8 (64-bit)
- Lightroom 4.3
- 4.0 GB RAM
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Nov 2, 2012
Are there any issues to import the catalogue with videos and photos from version 3 to version 4?
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Mar 3, 2014
is there any way to import photos and videos into seperate folders?
I use lightroom to manage my photos and videos, but the videos are much larger so I prefer they are stored in a different location.
I can import them together and drag the photos to a new folder, but this does not create the same folder heirarchy as importing them would.
Currently I import once for photos and onece for videos, but I'd prefer to just "import"
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Jan 13, 2014
I have Premier Elements and Photoshop Elements. The videos in Pemier Elements play ok and when I click on them Windows Media Player plays them ok, but the Organizer in Photoshop says I don't have the right decompression software to display them.
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Oct 14, 2012
The program doesn't recognise the file extension .mov de Quicktime or .wmv de Windows. What do I need to do so I can work with those files?
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Mar 25, 2014
Can I make videos with Adobe Photoshop Elements 12
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Dec 2, 2013
Just upgraded PSE & PE v11 to v12 now mp4 videos do not show thumbnails in Elements Organizer, vido does play but no sound . Video with sound does play in output projects. Same mp4's on same PC work fine in PSE & PE v11? Have upgraded to latest version of Quicktime.
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Feb 10, 2014
I am running the elements 9 I have downloaded my pictures and video from my Canon camera the pictures I can view but the videos will not play or cannot be viewed , an error states the compression or a non compatability. What I have to add or download to allow me to view , edit and share my pictures and videos.
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