Photoshop Elements :: Installation Consistently Fails To Initialize
Feb 24, 2013
A few months ago I successfully loaded Elements 11 onto my desktop. As we are going on holiday decided to load also onto my laptop. As laptop does not take discs, I decided to download as a trial and then put in serial number. It seemed to download alright but every time I have tried to instal I get the message "Installation failed to initialize". This has happened many times and I have tried rebooting etc. At one stage they got me to download Adobe Application Manager, but it was not explained, or identified, why. Adobe Application Manager seems to be for more advanced Adobe products. I have also got Adobe Download Assistant, which seems appropriate.
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Dec 15, 2013
During installation of Elements 12under Windows 7, while installing Shared Technologies installation stops with error DF 037, and then reverses the entire process. I found the corresponding errors in the installation log: Unable to delete a number of directories under: c:Program DataAdobeCamera RawLens profiles1.0Tokina I deleted these directories manually, but the problem persists and the deleted directories are back.
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Nov 4, 2013
I had PSE9 & PRE9 installed on my Windows 8 machine. Upgraded to Windows 8.1, disliked it, reinstalled 8.0 and am trying to put my computer back to where it was. No problem with CS4 re-installation but PSE9 & PRE9 reach almost the end of the installation process, then roll back the installation.
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Nov 15, 2013
I am trying to install CS3 on a new Macbook Pro Retina 13" with Mavericks. All of the CS3 apps except Photoshop installed correctly. Photoshop fails and when I try to launch it returns a message that it cannot be initialized because the disk is not available. I have tried reinstalling it and the installation fails. I tried launching the old copy from the previous computer's disk (now in USB enclosure) and I get the same error message. I tried copying it over to the new HD without success. Tried phone support because it's an older version. CS3 is supposed to be compatible with Mavericks. Since the older copy and the new installation return the same message, I suspect (just a guess) some software issue, perhaps prefs or other files copied over from the old installation.
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Oct 8, 2008
I get a message on my computer that there's an update to install, but when I attempt to install it, it goes through the motions of installing itself, then says it couldn't install itself and that I have to reinstall the original product so that it can install itself. I'm very reluctant to go through the whole installation process all over again, so I'm curious if there's any other way to get these updates. This is a registered product by the way, in my name.
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Mar 4, 2009
I am trying to install the trial for CS4 Extended and no matter what I've tried the installation always fails. I am running Vista64 w/ AMD64 5000+ dual core and 4 GB RAM. Any ideas on how I can get the installation to actually install the program? It doesn't give me any specific error code, it just says that my installation failed and asks me to restart my computer and try again.
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Sep 8, 2013
Trying to install CS2 on a mac mini (mountain lion) but installation fails?
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Oct 12, 2013
I've tried to install Lightroom 5.0 and, just now, Lightroom 5.2. The installer fails with a warning: "Adobe Photoshop Lightroom 5.2 can't be installed on this disk. An error occurred while evaluating JavaScript for the package." Not exactly clear. It also displays a warning for my primary drive and for the installer volume.
When I look in the installer log I see the following entry:
Oct 12 13:34:26 TM-MBP-2.local Installer[721]: JS: Package Authoring Error: Exception thrown while running volume check. TypeError: 'null' is not an object (evaluating 'my.target.systemVersion.ProductVersion')
When I look into the console for errors I found the following entry:
10/12/13 1:34:23.000 PM kernel[0]: HFS: Vol: Lightroom 5.2 Very Low Disk: freeblks: 1084, dangerlimit: 1178
Apparently the Lightroom installer is complaining about the amount of disk space available. The drive I'm trying to install it has 134 gb of space available.
how to get LR 5.2 installed?
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Jul 17, 2013
I asked essentially this question on Elements Village a few days ago. No responses as yet, so I thought I'd try here...In PSE10, I have many photos scanned to TIFFs. In the Organizer, I set the dates for these photos to match when the original photo was taken (which of course is not present in the automatic metadata for the scanned image). However, when I look at the actual photo files (either with exiftool, or looking at the metadata available in Windows Explorer on my Windows 7 machine), usually my added date is not present. If it is there, I see a "Date taken" in Explorer. In exiftool, it appears in a few places, including IPTC Date Created and XMP-xmp:Create Date. However, it only appears in about 5-10% of the files. The ones where it does appear seem random to me.I have this problem after doing Write Keyword Tags and Properties Info to Photos, although I'm thinking this isn't a factor with this problem. How to get these added dates to be written reliably to the files? And why is it intermittent with PSE10?
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Aug 26, 2013
Why do some elements allow an inside stroke (not centered on vector line) and others do not?
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Mar 10, 2013
I bought elements 11 and while in editor, i cannot get the "guided" tab to initialize. The other tabs work jut fine, but the guided tab will not open. This is the one that will probably be used the most. What do I need to do? I am using the MAC version.
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Jun 5, 2013
I have just installed Elements 11 on a current Mac and when i start it i get this error Error: "could not initialize photoshop because the file is locked..." I have trashed the prefs, reinstalled it , restarted nothing works. If i log in as another user on the Mac it opens with no problem.
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Jun 6, 2012
I have Photoshop Elements 9 installed on my computer (MacBook Pro running Lion). However, I had not used it for a couple of months because I was using the CS6 beta, which finally expired. When I tried to open PSE9, the splash screen loads fine and finishes loading everything, but when it disappears I get a dialog of "Cannot open Photoshop Elements because of a program error."
This is while running on my main admin account. It opens normally on another admin account which I do not use often, except for some text encoding issues which were not present before.
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Mar 25, 2013
Installed Photoshop Elements 11 and get an error msg when I try to open "Unable to initialize Photoshop Elements because the sratch disks are full"
Running Dell/Windows 7...Have 1.8TB hard drive with 1.3TB free.
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Aug 15, 2012
When I try to start the program for the first time - just installed it - I get the error message "Could not initialize Photoshop Elements because the scratch disks are full". The error is a fatal one - big cross on the left had side - program closes when you press OK
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Dec 16, 2013
Up until two days ago, my Photoshop Elements 11 installation worked just as I expected. Since then, when I launch, it goes through its startup, displays the editor interface and then quits. The only error message I get is from Windows (version 7) informing me that the program has stopped working
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Feb 25, 2014
Photoshop Elements 12 on Windows 7 64bit.
When I try to backup my catalog to DVD it appears like it is working then a box opens with "Elements Organizer" at the top. At the bottom it says, "Disk Creation by Sonic Solutions" and in the middle there it says "Writing Disc" with a progress bar under it. This displays for a while but the progress bar never goes above 0%.
After a while (like 5 minutes) a Windows Error message appears that says "Elements 12 Organizer has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available"
There is no other error information displayed that indicates what the error is however I went to the Windows Event Viewer and found the following Event:
Faulting application name: PhotoshopElementsOrganizer.exe, version: 12.0.0.0, time stamp: 0x524214b6
Faulting module name: PXSFS.DLL, version: 5.8.13.0, time stamp: 0x51cad181
Exception code: 0xc0000005
Fault offset: 0x000ccba0
Faulting process id: 0xd74
Faulting application start time: 0x01cf3243f6538b77
Faulting application path: C:Program Files (x86)AdobeElements 12 OrganizerPhotoshopElementsOrganizer.exe
Faulting module path: C:Program Files (x86)Common FilesPX Storage EnginePXSFS.DLL
Report Id: 34b9de37-9e45-11e3-9f25-f8b1569a4035
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Oct 1, 2012
Catalog fails to load in Photoshop Elements 5.0 on windows 7 operating system. After installation, the "edit" portion of the program runs regularly but the "organize" portion fails to load the catalog.
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Aug 24, 2012
Installing OEM software with a new printer update camera raw fails.
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Nov 13, 2013
Setting up a new catalog - failed many times - as low as 166 items. Twice got to 95% of 203,000 files - Windows 7 - 16GB - I7 cpu - fast HDD
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Dec 31, 2013
Problem in Photoshop Elements11 Editor The Organiser works OK.OS = Windows 7 with Internet Explorer 11Error message = 'Microsoft Visual C++ Runtime Library Error. Program: C: Program Files (x... This application has requested the Runtime to terminate in an unusual way.
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Mar 17, 2013
8 catalog fails to convert to 11?
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Oct 1, 2012
I just upgraded from PSE 7 to PSE 11. Everything seems to have installed and the organiser loads, but I cannot get the editor to load. When selecting editor mode, it attempts to load but then crashes, a window pops up "Adobe photoshop elements 11 has stopped working".
I made a shortcut of the editor to desktop, but it crashes as well. This has happened since install, the editor has never worked.
System: meets all minimum requirments for software to run.
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Aug 17, 2013
I've just bought Element 11 in the AppStore and after the launch I get:
Process: Adobe Photoshop Elements 11 Editor [6249]Path: /Applications/Adobe Photoshop Elements 11
Editor.app/Contents/MacOS/Adobe Photoshop Elements 11 EditorIdentifier: [url] 11.0 (11)App Item ID: 571583293App External ID: 11641628
Code Type: X86 (Native)Parent Process: launchd [622]
User ID: 501
Date/Time: 2013-08-17 20:55:40.370 +0200OS Version: Mac OS X 10.8.4 (12E55)Report Version: 10[code]......
I tryed to remove and reinstall application but with the same result.
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Mar 6, 2013
My PSE 6 ceased to run. I have uninstalled it using the provided uninstaller. I have tried to re-install but keep getting this message:
Microsoft Visual C++ Runtime library runtime error
Program E:/Adobe Photoshop Elementssetup.exe
This application has requested the Runtime to terminate it in an unusual way..I have PSE 10 installed and it runs OK BUT I prefer the older v6 which has Twain support for my scanner
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Aug 25, 2013
i have installation cd for Elements10 but dont have cd driver, how can I download it? and I have Windows 8.
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Oct 10, 2012
Just installed version 11 of PhotoShop Elements. In trying to convert the Version 10 Catalog to Version 11, the conversion fails. I have repaired and optimized the Catalog with Version 10, but still no luck with the conversion. A
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Feb 18, 2014
Just installed elements 12 (on windows 8), built a catalog but can't load jpg files taken on an LG phone. The pictures load into picture viewer and into elements editor (at which point they are then in the catalog), but I can't import directly.
nothing was imported, the file or folders selected to import did not contain any supported file types or the files are already in this catalog.
the files are jpg and they are not in the catalog.
Ive noticed (scanning the forum) that other people have had issues with LG phones in previous versions of elements
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May 8, 2013
Organizer and Editor launch after computer restart. But, after exit the program, only Organizer will re-launch- Editor won't. The PSE Editor PROCESS continues to run in the Task Manager even AFTER I close the Editor. - and ONLY if I END the Process in Task Manager ( or re-start the computer) will the Editor then launch. Did a clean install. Problem continues.
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Dec 14, 2012
I updated Camera Raw today (12-14-12) through the Adobe Software Updater. Now when I start PSE 11, I get a message that the software has exceeded its activation limit.
I rebooted the computer, and the same problem re-occurred. Upon startup, PSE 11 pops up a message that the software activation limit has been exceeded.
Let me be clear, I bought the application from Adobe, I have a valid license that was delivered from Adobe via email, the software has only ever been installed once, on this machine.
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Dec 29, 2012
Windows 8 operating system (upgraded from 7) PSE & premier installed from disk, purchased from Amazon.
Organizer has sometimes worked, but the last two times (after re-booting), it has failed.
Out of space for back up, but I can't fix that without getting into the catalogs.
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