Photoshop :: Could Not Open CS6 Because Disk Not Available
Sep 2, 2012
Running PS CS6 on a Mac Pro, Mt. Lion 10.8.1, 10 GB RAM, 3.6 Tb on 4 internal drives. A new problem cropped up just today. Launching PS brings error msg Could not open because a dik was not aviable, and a 2nd msg Could not open a scratch file . . . . Removing Prefs file works, but there's a BUT: I can't change some prefs without the problem reoccurring.
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I can reproduce the following: reinstall PS CS6, Change 1 preference, namely make another disk the scratch disk, move it to 1st place. Problem reappears. It appears I must leave the boot disk as the primary scratch disk. All my disks are OK, repaired & permissions verified by Disk Util.Even if I just clear prefs, verify releaunch is OK, and change this one preference, I get the prob.
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FWIW here are the last few lines from the Console log:
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9/2/12 3:57:12.000 PM kernel[0]: proc 2934: load code signature error 2 for file "Adobe Photoshop CS6"
9/2/12 3:57:12.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x100000000): p=2934[Adobe Photoshop ] clearing CS_VALID
9/2/12 3:57:12.000 PM kernel[0]: proc 2936: load code signature error 2 for file "AdobeCrashDaemon"
9/2/12 3:57:13.000 PM kernel[0]: CODE SIGNING: cs_invalid_page(0x100000000): p=2937[sniffer_gpu] clearing CS_VALID
9/2/12 4:00:28.064 PM WindowServer[116]: _CGXGetWindowOrderingGroup: Operation on a window 0x425 requiring rights 0x5 by caller Photoshop
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Apr 27, 2012
I can't open the program. I have a mac pro with four drives who thought I just finished a successful install of legit academic version previously used by myself only. Production Premium CS5.
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Oct 17, 2012
Photoshop CS4 will not open, when I try and open it I get "An unexpected and unrecoverable problem has occurred because of a disk error. Photoshop will now exit." Bridge is working fine?
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Jun 14, 2012
Changed order of scratch disks for PS CS6 and now can't open PS. Get the following messages:
Could not open a scratch file because the disk is not available.
Followed by :
Could not initialize PS because the disk is not available. Everything works. Reinstalled PS CS6 and get the same message.
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Aug 16, 2013
I have just got my computer back after having a new hard drive fitted. i now find I cannnot get into Photoshop 7 as i get the 'scrath disk full' message each time i try to open the program. When i click the ok box in the message it closes the program down. How do I change the prefernces if the program will not open?
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Sep 11, 2012
Photoshop CS6 at opening...What am I supposed to do with this??
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Jan 21, 2013
All my MACINTOSH versions of Photoshop - S5, Elements 10, Elements 11 - display the opening start screen, but ABORT THE LAUNCH of the EDITOR with the error message:
"Could not open scratch file because of disk error."
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"Could not initialize Photoshop Elements because the preferences file was invalid (it has been deleted)"
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I have cleaned up my external disks so that they all have at least 100GB of free space
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How can I correct this so that I can recover the Preferences, re-establish the Scratch Disk, and launch the Photoshop Editor?
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Jan 31, 2013
I have Photoshop Elements 10. It worked until I upgraded to Mountain Lion.Now when I try to open it, I get two error messages: 1: "Could not open a scratch file because the disk is not available." 2: "Could not initialize Photoshop Elements because the disk is not available."
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Jun 9, 2013
I've downloaded the Lightroom 4.4 disk image twice (to the default download folder) but neither will open on my Snow Leopard Mac. I get a message that it is "not recognized".
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Mar 25, 2014
I've started getting this error when attempting to open QT wrapped DVCPro HD in Premiere Pro CC (7.2.1) windows OS.
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I have the latest version of QT installed and I can open and play the files successfully on the same machine in QT. The files are located on a network share but I have tried copying them locally and I get the same issue.
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I've tried removing, reinstalling, updating QT, rebooting the machine, holding down shift when launching Premiere but none of these things have made a difference.
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I can open the same files on a different machine using the same version of Premiere (without QT installed - different OS though, Windows 8) and up until fairly recently, I could open these files on the machine where it's not working too.
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The really strange thing (as far as I am concerned at least) is that I can open up the project in AME and render it out to DVCPro HD on the same machine, without a problem but for some reason Premiere doesn't want to handle the files properly.
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Mar 29, 2012
Windows 7, had everything working fine. Added SSD and installed system from scratch on SSD. Old drive is now my second drive.
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Trying to put the scratch disk on the second (old) drive to reduce wear on the SSD. But every time I do, I get the disk error message and it erases all my settings (so annoying!)
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I figure it's a permissions thing since I've had to deal with that already to some degree, but I don't know how to fix it since I don't know where adobe is trying to save the scratch file.
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Mar 31, 2011
When the 'up' arrow appears in a thumbnail and comes up with the message:
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The metadata for one or more of these photos has been changed by another application. Should Lightroom import settings from disk or overwrite disk settings with those from the catalog?
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What exactly does that mean? This seems to happen every time I export an image to PS (CS5) and return to LR. What exactly has changed? What settings are being imported if I choose 'import settings from disk'.
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Jun 10, 2008
This document has been damaged by a disk error. The most likely causes of this error are: a defective disk drive, a defective disk drive cable, or incorrect peripheral cable termination. Some of the pixels in this document may be invalid.
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Oct 8, 2012
I have recently bought an SSD (sandisk 120GB) which i have installed windows on. i have another 500gb internal drive which is empty and am wondering whether i should install photoshop on the 500gb drive and put the scratch disk on the SSD or the other way round.
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Aug 2, 2012
how an SSD differs from a regular hard drive, there is no drop in performance when your stratch disk is assigned to the same SSD containing your Photoshop app.. I heard this setup is much faster than the conventional setup of having your app and scratch disk on separate hard drives.
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Aug 10, 2012
I have just built my new rig (Asus p9x79 pro, 32GB 1600Mhz DDR3, Intel 3820, old GTX285 1GB, Win7 pro.....many hard drives ) as I am working on a very big project producing 440x240cm200ppi digital drawings to be installed as lightbox artworks at the same size.
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My old system just could not cope with the demands I was putting on it as It only had 12gb RAM. I have two scratch disks set up x1 30gb SSD (dedicated) and x1 240gb SSD ( has other stuff on it with 75gb free ). I am also using Photoshop CS5 Extended (updated) with RAM usage set to 80% (23976).
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While I realise PS will still make use of the scratch disk despite the amount of RAM I was shocked to see the first drive (30gb) was almost full with 5gb space left when I loaded the PSB file with x9 layers. Looking at the meta data in Bridge it tells me the file size is 6.90GB with pixel dimensions of 34646x18898@200ppi. Windows reports that I am only using 20GB of my 32GB..
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Shouldn't PS be using more RAM before going to the slower reads on a SSD? Windows Task Manager tells me I have 8150 RAM cached, 12310 RAM Available and 4215 RAM Free. If Photoshop is not using the 12GB would it be wise to make a 9GB RAM DISK for an addition boost...not even sure if that would work, but, I hate the feeling of having all that RAM and 1/3 not being used.
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Jan 13, 2013
I had to uninstall PS CS6. How can I re-install it without the disk (I have my serial number and receipt). I can't see where to download it on the Adobe website unless I want to purchase a new copy. It is for a Macbook Pro.
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May 11, 2007
I added a second hard drive and would like to know how to best set it up for use as a scratch disk.
The default in the Plug-Ins & Scratch Disks dialogue box was:
First: Startup
Second: None
Third: None
Fourth: None
I'm wondering if I should change the first to the new drive or keep it as "startup" and add the new drive to second.
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Sep 17, 2006
I have a Mac Pro, with more than one HD. When I try to assign the other drive as the Scratch disk, and relaunch PS, I get the dreaded "can't access disk". I then have to remove prefs. and my Scratch disk no longer appears.
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Feb 2, 2009
I'm thinking about the getting the Intel 80gb MLC ssd drive for primary use as a scratch disk...I may get a SLC if I can justify the price...
Has anyone tried SSD's as a scratch disk. Any 'real world' experiences out there?
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Nov 14, 2004
I am using Photoshop 6. Since I have loaded a picture from a floppy disk, Photoshop keeps searching the a:/ disk of my computer with almost every action I do (selecting a tool, opening the layer style window, selecting a layer, what ever)
Every time I hear the sound of the computrer searching for a floppy, that is not there, and see the light of the a: drive flickering.
It makes working with PS rather slow.
This only happens with PS not with other programs. And it continues after resetting the computer.
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Mar 15, 2007
I recently bought Adobe Photoshop CS one-on-one book but the CD is missing. Can anyone help with this?
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Sep 17, 2008
I have an old computer with PS CS installed (an upgrade version based on an original PS 7 install). I now have a new computer (instead of, not in addition to the old one!), need to install CS on that, and cannot for the life of me find the PS 7 install disk. I have the CS install disk, and I have the S/Ns for both, but not the PS 7 disk. The CS disk won't install because it can't find an installed product.
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May 23, 2009
can explain the process to make a scratch disk for Photoshop cs3.I have a graphics company and bought cs3 it is working well but i am going to add another disk in my computer for this and need info to set this disk up.
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Dec 10, 2008
my computer got a lil virus, I had to system restore. Virus gone, BUT, seems as though my Photoshop kind of reset itself. Becuase when I opened it, the template was different (I used to have only 2 windows on the right, it reset itself to open with 4 windows) and when I used to create a new file the background was the transparent checkered pattern, and now it's just a plan white background, so something obviously reset.
THat's cool, no problem there. So I go to create a new photo, and I use a VERY simple too, I use the Paint Bucket to fill a 500x500 image, Photoshop has a lilttle load bar come up so it can LOAD to fill my little space, and if i let it sit, it will eventually say "Scratch Disk is Full".
Now, I've gone online to see how to fix that. I've found multiple FAQ sites. And this is what I've done to still no avail:
1. I've gone into Preferences and set the Scratch Disk location to my C:// drive that it previously was.
2. Set it so that 100% of my RAM can be used for Photoshop
3. Defragmented my C:// Drive
4. Searched for any ~PSD temp files, my computer said it found none.
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Apr 21, 2007
When I attempt to load photoshop,
A pop up box appears saying that the selected scratch disks are almost full,
and there are 4 drop down boxes: First, Second, Third, Fourth.
With the "First", with either Startup or C drive selected, photoshop won't load.
This pop up box has never appeared before.
So, when I press ok on this box, photoshop continues to load for a few seconds then it states that it cannot continue loading because there was an error that it couldn't recover from!
There are no PST temporary files located on my computer,
And it isn't the "working with large image" problem because I don't even GET to open photoshop in the first place!
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Nov 6, 2007
I am now working with 10megapixel images, just basic post processing i.e. saturation, curves, and sharpening.
My question is as follows.
I have a 1.6ghz dell laptop, with 1gb ram, and 80gb hd with about 32gb free.
Sometimes when batch processing (50 to 100 photos) at once, Ill get the scratch disk full error. I know its not a good idea to have the scratch and OS on the same drive, but not much I can do about it. I'm thinking about getting another gig of ram to bring me up to a total of 2gb, and a 500gb external hard drive. I can move the photos (about 20gigs worth) to the external, then i'd have about 50gigs free on my internal. I know an external is not the best for scratch, but again it will only be if I use the 50gb on my internal first. I will eventually have to get another HD anyway for these huge images.
So will a total of 2gb ram, 50gigs free on internal for primary scratch, and the remainder of my 500gb external for secondary scratch, give me a noticeable improvement?
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Feb 17, 2005
I am getting a "Scratch disk almost full" message when I start up PS.
I'm using v7.0 on XP.
The first disk offers me the option of C:/ or Startup.
When I select startup it complains its almost full but I can't find out where it is so I can empty it!
If I select C:/ it complains about sharing with windows and I don't know how to offer any further alternative.
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Jul 5, 2009
How much hard drive space should be allocated to photoshop? We are working with files at times exceeding 6GB. We have 32GB of RAM and a few hard drives, internal and external. Second: the size of my Documents folder is no more than 250gb and the capacity of the system hard drive is 500. What else could possibly take up so much room? the programs take up about 50gb so im left with 200 missing GB?
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Dec 16, 2005
Is it possible that there could be a coorelation between heavy useage of Photoshop and the fragmentation of a hard drive on a Windows platform? I've experienced some problems with my day-to-day computer tasks and I'm trying to pinpoint the problems. I surely hope this question doesn't sound too vague, and I thank you for any light you might shed on whether Photoshop could be a problem with disk defragmentation.
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Jan 11, 2013
which is the optimum location for photoshop scratch disk? startup disk or external disk. use imac i7,mountain lion.
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