Photoshop :: Computer Crashed - Lost Photoshop CS3
Nov 16, 2008
Recently my computer crashed and I had to reinstall Windows XP. While reinstalling Windows my hard drive was reformatted. I have lost my Photoshop CS3. I still have my serial number for CS2 but I don't have my serial number for CS3. How can I get back my CS3? I don't see anywhere I can download CS2 or CS3 now that CS4 is available.
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Sep 17, 2013
How can I download CS2 for the 2nd time as my computer crashed and lost the software?
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Oct 28, 2013
I have CS5 installed on a desktop computer that crashed and I can't get it working to deactivate CS5. I am going to purchase a new desktop and would like to install CS5 on the new computer, but it was already installed on two computers (desktop and laptop) so no activations are left. I have the Disk and serial number.
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Jun 7, 2013
My computer crashed and i need to reinstall Photoshop CS3. i cannot find this application online.
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Aug 29, 2013
How do I install CS5 on a new computer. My old computer crashed.
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Sep 29, 2013
My computer crashed last week and I had Photoshop Elements 9 installed on it. It has been quite a few years since I bought the program and I have since lost the disc during the multiple moves I've went through. Is there any way I could redownload it somehow without paying for it again? My computer is basically trash now so there's no real way for me to get the program off or deactivate it.
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Mar 18, 2013
My old system crashed, so I cant deactivate program. Program is also on my laptop. Trying to install program on new system, but keep getting deactivate message.
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Nov 25, 2012
I own Photoshop CS3. My computer hard drive crashed so I am reinstalling everything.
I originally downloaded CS3 from Adobe and I have the product Key. I have a backup of the original Adobe files that I downloaded in 2010, on a CD. I put a copy of the files on my new C: drive and then installed the software. It installed fine, but when I open up CS3 it freezes, it shows the CS3 menus but I can't do anything else.
Is it because I didn't deactivate my old CS3?
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Jan 27, 2014
My Vaio crashed for the umpteenth time. How do I restore all my pics to my new computer?
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Aug 22, 2012
Photoshop CS6 crashed in OSX 10.8.
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Aug 6, 2008
photoshop cs3 crashed while i was working on a file. i checked the temp folder and found a file that was modified the day it crashed. there is no extension and when i tried to open it in photoshop it said that it "could not complete my request because the file is in use or left open"... is my file hosed or is there a way to recover it?
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Sep 21, 2013
photoshop elements has crashed twice and both times I have had to reinstall the software from the disc, I try to open the program and windows reports the the program has stopped working and is looking for a solution, nothing is found and when I try to reopen the program the same thing happens, the only solution I have found is to reinstall the software
I am using windows 7 ultimate, with 4 gb ram and 300 gb of free space, plus 4 x processors, I have tried to run the software in compatibility mode as win Xperia service pack 2 but it acted the same?
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Apr 13, 2012
I was working at a project, crashed while working on it and when I woke up, my laptop have updated and Photoshop was closed. Is there a way to recover the work like in Office 2010?
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Nov 1, 2012
I was working on a .psd file (opened in PaintTool SAI) when there was a blackout so my laptop was crashed. When I opened it an hour later, the .psd file was ruined; all layers flattened to one black background layer; and no matter how many programs I tried to open the file, it's still the same black image.
Is there any possible way to recover my .psd file before it was crashed?
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Nov 1, 2013
I only hav the serial number, no disk
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Aug 19, 2012
I have Photoshop CS6, I upgraded from Windows 7 to Windows 8 (both x64). I use the RAM disk as a scratch disk (16 GB RAM total, 4GB RAM disk). When I use filter liquify, Photoshop crashed. I tried two RAM disks and both have the same behavior. In Windows 7 it worked good. I have final version of Windows 8 from MSDN, no beta.
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Jun 14, 2012
Was asked to troubleshoot a Win 7 PS13 (CS6) crash today - first time to my knowledge PS has ever crashed! On restart, no Auto Recover option. All work lost. Did some checking.
Found two folders:
1. On the boot disk, found Usersxxxx.......AutoRecover
2. On the exclusive scratch disk - set on G: - found the folder G:PSAutoRecover (as well as the PS temp file in the root of G:).
Both the AutoRecover folders were empty.Set auto save time to 5 minutes... Rebooted. Restarted PS and created a new file - test01.psd. Saved it. Did some work, didn't save... kept checking... (played games for 15 mins). Checked. Both AutoRecover files remained empty.
Crashed the system (forced shutdown). Auto recover option and the test file was not showing up in the recent files list... opened the original test01 .psd. No work subsequent to the original save showed up. Nor any recovery option. Did some more work on the file... just checked... both the AutoRecover folders are still empty.(Just closed PS and saw that the PS temp file deleted itself. Both the AutoRecovery folders remain - empty.} So, my questions are:
1. Is there a 'Permissions' attribute i need to set? Or...
2. Is the AutoRecover messed up? Or...
3. Is the installation messed up and should i advise a reinstallation?
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May 17, 2012
I have a CS4 file i have been working on (rendering a PDF) file got big 1.7 gig, crashed, and now wont open. I get this message: Error opening the PDF document. Error code =0x20030003. I need to recover this file.
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Mar 20, 2012
My .psd (cs5) file crashed. Is there anyway to recover it.
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May 4, 2008
We have 3 Photoshop CS3 licenses at my workplace, and we didn't record which machine have which license. Then a week ago one of the machines broke down and it was too late to deactivate. So now we are having a trouble reinstalling the program.
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Oct 28, 2013
I did upgrade from Photoshop cs4 to cs5 few years ago by buying an upgrade CD..now my hard drive crashed and i lost my Photoshop cs5..
serial number is available but i don't have the cs5 upgrade cd. how can i get the Photoshop cs5 on my laptop?
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Apr 27, 2013
Hard drive crashed. How do I re-install CS 13 and Lightroom 4?
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Jul 16, 2013
First Photoshop doesn't recognized my GPU which is Nvidia GTX 680M. I'm using a new Alienware R4 with Win8 pro.
Photoshop CS6 doesn't recognize my NVIDIA GeForce GTX 675M GPU?
[URL]
After following the instruction now Photoshop CC is supposely using my NVIDIA GPU, but it immediately crashed after launching, for both 32 bits and 64 bits. My NVIDIA driver version is 320.49 600 series, the latested one I just updated. If I deselect the NVIDIA option in the control panel I no longer suffer the crash problem but as you know there is a reported problem with Intel HD4000 integrated GPU where screen flickering keeps happening if you use a toolbox. To avoid the problem the only thing I can do is to deselect the use GPU option in CC option (changing the mode advanced setting doesn't work). By deselcting the GPU option get rid of the problem but there is another problem with zooming: it cannot zoom in real time anymore, instead it's having a toolbox where you choose a reagion and it will jump to that region, and I can only zoom in by doing this, not zooming out.
So basically I had a problem with NVIDIA which crashes CC immediately and a problem with Intel HD4000 integrated GPU with flickering screen and another problem with no GPU selected where I cannot zoom in real time. Whatever I do always give me some sets of problem that I can't solve.BTW I haven't try CS6 yet, I may proceed to download a trial copy and I thought CC and CS6 are using the same core. Nevertheless, those problem should definately be looked into.
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Dec 20, 2013
My laptop recently died before I was unable to do a backup of the PSE 9 catalog. I thought I was covered, however, since I do regular backups of my total system. In reviewing the backup data though, I discovered that I had copies of all of my pictures -- but the backup tool that I was using was NOT copying the PSE catalog file. Bottom line, I'm now missing probably 15+ years of catalog information......
Someone has told me that they believe they can pull some information off the damaged disk of the old PC. If this is possible, what file(s) should I ask them to try and recover -- and where would it likely be located?
Windows 7 OSPSE 9Catalog was not backup prior to system crash. I do not recall file structure of where photos were stored -- but I do have back up copies of all pictures (now stored on my new laptop)
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Mar 9, 2014
My pse10 organizer just stopped opening. crashed.Have been working with organizer for years.
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Nov 21, 2012
I spent 6 hours drawing a picture and didn’t save it once ‘cause I’m dumb and Elements just crashed. Is there any way I can get my picture back?
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Aug 24, 2012
Is there a fix for Unhandled Exception error Ox80040707 DLL function call crashed?
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Mar 15, 2014
I started a new computer with LR5, and it runs fine. But, when I imported my pics from a previous computer running LR4, all the pics loaded into the new LR without any tags or processing. How can I get that info without having ot reprocess thousands of pictures?
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Jan 2, 2009
PS CS4 Trial version that I installed on my machine works fine. However, I installed it on my gfriends computer. It opens, but after a couple of seconds it just closes without any warning.
Any ideas why.
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Mar 17, 2013
My PC crashed with both CS6 and Lightroom 4. . .I purchased a Mac Pro. Can I download the Mac versions of both programs and use my currenct serial numbers?
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Jul 4, 2013
I am pretty used to VS crashing and becoming corrupted from version 6 to X4. I either reinstall or do a system restore. This time my free dvd template pack is not there but it says it is installed and will not give me the option to download again. I just have the basic DVD menus.
"C:Program Files (x86)CorelCorel VideoStudio Pro X4ContentMenu Template" gives me the four folders (4x3,16x9,HD Basic, HD pop up)
Is there a registry setting I can change to make VS think I did not download the menu pack so I can download it again or is there a better option?
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