Photoshop :: Crashed - How To Redownload Without Disk

Nov 1, 2013

I only hav the serial number, no disk

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Photoshop :: CS6 Crashed While Using RAM Disk On Windows 8

Aug 19, 2012

I have Photoshop CS6, I upgraded from Windows 7 to Windows 8 (both x64). I use the RAM disk as a scratch disk (16 GB RAM total, 4GB RAM disk). When I use filter liquify, Photoshop crashed. I tried two RAM disks and both have the same behavior. In Windows 7 it worked good. I have final version of Windows 8 from MSDN, no beta.

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Photoshop :: Unable To Redownload CC

Nov 20, 2013

I got a error message that said that I should delete and reload Photoshop CC. However, the CC Application does not recognize that the program is no longer on my Mac and will not allow me to download it again. I tried restarting the computer, but that did not work.

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Photoshop :: How To Get A Link To Redownload CS6

Nov 2, 2013

My computer crashed and I am re-installing all software.  My order history does not show up in Adobe.com, but my serial number shows up under "My Products."  How can I get a link to re-download Photoshop CS6?

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Photoshop :: No Export Layer To Files Button - Any Way To Redownload Default Scripts?

Feb 11, 2013

Okay I am trying to make a homemade flip book in Photoshop CS5 and am trying to save the frames. I imported a video and converted it into individual layers for every frame.

Now I'm trying to save it by going to 'File > Scripts > Export Layer to Files' and there is no options in my Scripts tab at all.
When I go to 'File > Scripts' all that's in there is just 'Browse'.

Then when I click on 'Browse' it just takes me to the folder where I opened the PS file. How I can get the default scripts back? I don't even have any scripts to export layer comps, which is something I do frequently.

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Photoshop :: Scratch Disk Can't Be Created / Disk Error

Mar 29, 2012

Windows 7, had everything working fine. Added SSD and installed system from scratch on SSD. Old drive is now my second drive.
 
Trying to put the scratch disk on the second (old) drive to reduce wear on the SSD. But every time I do, I get the disk error message and it erases all my settings (so annoying!)
 
I figure it's a permissions thing since I've had to deal with that already to some degree, but I don't know how to fix it since I don't know where adobe is trying to save the scratch file.

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Photoshop :: CS6 Crashed In OSX 10.8?

Aug 22, 2012

Photoshop CS6 crashed in OSX 10.8.

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Photoshop :: Cs3 Crashed

Aug 6, 2008

photoshop cs3 crashed while i was working on a file. i checked the temp folder and found a file that was modified the day it crashed. there is no extension and when i tried to open it in photoshop it said that it "could not complete my request because the file is in use or left open"... is my file hosed or is there a way to recover it?

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Photoshop :: Elements Has Crashed Twice?

Sep 21, 2013

photoshop elements has crashed twice and both times I have had to reinstall the software from the disc, I try to open the program and windows reports the the program has stopped working and is looking for a solution, nothing is found and when I try to reopen the program the same thing happens, the only solution I have found is to reinstall the software

I am using windows 7 ultimate, with 4 gb ram and 300 gb of free space, plus 4 x processors, I have tried to run the software in compatibility mode as win Xperia service pack 2 but it acted the same?

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Photoshop :: Crashed While Working?

Apr 13, 2012

I was working at a project, crashed while working on it and when I woke up, my laptop have updated and Photoshop was closed. Is there a way to recover the work like in Office 2010?

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Photoshop :: PSD File Was Crashed After A Blackout

Nov 1, 2012

I was working on a .psd file (opened in PaintTool SAI) when there was a blackout so my laptop was crashed. When I opened it an hour later, the .psd file was ruined; all layers flattened to one black background layer; and no matter how many programs I tried to open the file, it's still the same black image.
 
Is there any possible way to recover my .psd file before it was crashed?

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Photoshop :: How To Reinstall CS3 - Computer Crashed

Jun 7, 2013

My computer crashed and i need to reinstall Photoshop CS3.  i cannot find this application online.

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Photoshop :: Install CS5 On New Computer / Old One Crashed?

Aug 29, 2013

How do I install CS5 on a new computer. My old computer crashed.

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Photoshop :: Computer Crashed And Lost CS2?

Sep 17, 2013

How can I download CS2 for the 2nd time as my computer crashed and lost the software?

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Photoshop :: CS6 Auto Recover - Crashed?

Jun 14, 2012

Was asked to troubleshoot a Win 7 PS13 (CS6) crash today - first time to my knowledge PS has ever crashed! On restart, no Auto Recover option. All work lost. Did some checking.
 
Found two folders:
1. On the boot disk, found Usersxxxx.......AutoRecover
2. On the exclusive scratch disk - set on G: - found the folder G:PSAutoRecover (as well as the PS temp file in the root of G:).
 
Both the AutoRecover folders were empty.Set auto save time to 5 minutes... Rebooted. Restarted PS and created a new file - test01.psd. Saved it. Did some work, didn't save... kept checking... (played games for 15 mins). Checked. Both AutoRecover files remained empty.
 
Crashed the system (forced shutdown). Auto recover option and the test file was not showing up in the recent files list... opened the original test01 .psd. No work subsequent to the original save showed up. Nor any recovery option. Did some more work on the file... just checked... both the AutoRecover folders are still empty.(Just closed PS and saw that the PS temp file deleted itself. Both the AutoRecovery folders remain - empty.} So, my questions are:
 
1. Is there a 'Permissions' attribute i need to set? Or...
2. Is the AutoRecover messed up? Or...
3. Is the installation messed up and should i advise a reinstallation?

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Photoshop :: File Crashed / Won't Open - CS4?

May 17, 2012

I have a CS4 file i have been working on (rendering a PDF) file got big 1.7 gig, crashed, and now wont open. I get this message: Error opening the PDF document. Error code =0x20030003. I need to recover this file.

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Photoshop :: CS5 - How To Recover Crashed File

Mar 20, 2012

My .psd (cs5) file crashed. Is there anyway to recover it.

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Photoshop :: Harddisk Crashed Before Deactivation;...

May 4, 2008

We have 3 Photoshop CS3 licenses at my workplace, and we didn't record which machine have which license. Then a week ago one of the machines broke down and it was too late to deactivate. So now we are having a trouble reinstalling the program.

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Lightroom :: Should It Import Settings From Disk Or Overwrite Disk Settings From The Catalog

Mar 31, 2011

When the 'up' arrow appears in a thumbnail and comes up with the message:
 
The metadata for one or more of these photos has been changed by another application. Should Lightroom import settings from disk or overwrite disk settings with those from the catalog?
 
What exactly does that mean?  This seems to happen every time I export an image to PS (CS5) and return to LR.  What exactly has changed?  What settings are being imported if I choose 'import settings from disk'.

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Photoshop :: Computer Crashed - How Can Get Elements Back

Sep 29, 2013

My computer crashed last week and I had Photoshop Elements 9 installed on it. It has been quite a few years since I bought the program and I have since lost the disc during the multiple moves I've went through. Is there any way I could redownload it somehow without paying for it again? My computer is basically trash now so there's no real way for me to get the program off or deactivate it.

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Photoshop Elements :: Deactivation When Computer Has Crashed

Mar 18, 2013

My old system crashed, so I cant deactivate program. Program is also on my laptop. Trying to install program on new system, but keep getting deactivate message.

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Photoshop :: How To Get CS5 Back On Laptop After Hard Drive Crashed

Oct 28, 2013

I did upgrade from Photoshop cs4 to cs5 few years ago by buying an upgrade CD..now my hard drive crashed and i lost my Photoshop cs5..
 
serial number is available  but i don't have the cs5 upgrade cd.   how can i get the Photoshop cs5 on my laptop?

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Photoshop :: Hard Drive Crashed / How To Reinstall CS 13 And Lightroom 4

Apr 27, 2013

Hard drive crashed. How do I re-install CS 13 and Lightroom 4?

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Photoshop :: BUG / CC Crashed Immediately After Selecting Nvidia GTX 680M Gpu?

Jul 16, 2013

First Photoshop doesn't recognized my GPU which is Nvidia GTX 680M. I'm using a new Alienware R4 with Win8 pro.

Photoshop CS6 doesn't recognize my NVIDIA GeForce GTX 675M GPU?

[URL]
 
After following the instruction now Photoshop CC is supposely using my NVIDIA GPU, but it immediately crashed after launching, for both 32 bits and 64 bits. My NVIDIA driver version is 320.49 600 series, the latested one I just updated. If I deselect the NVIDIA option in the control panel I no longer suffer the crash problem but as you know there is a reported problem with Intel HD4000 integrated GPU where screen flickering keeps happening if you use a toolbox. To avoid the problem the only thing I can do is to deselect the use GPU option in CC option (changing the mode advanced setting doesn't work). By deselcting the GPU option get rid of the problem but there is another problem with zooming: it cannot zoom in real time anymore, instead it's having a toolbox where you choose a reagion and it will jump to that region, and I can only zoom in by doing this, not zooming out.
 
So basically I had a problem with NVIDIA which crashes CC immediately and a problem with Intel HD4000 integrated GPU with flickering screen and another problem with no GPU selected where I cannot zoom in real time. Whatever I do always give me some sets of problem that I can't solve.BTW I haven't try CS6 yet, I may proceed to download a trial copy and I thought CC and CS6 are using the same core. Nevertheless, those problem should definately be looked into.

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Photoshop Elements :: Create Catalog In New PC / When Old PC Crashed Unexpectedly

Dec 20, 2013

My laptop recently died before I was unable to do a backup of the PSE 9 catalog.  I thought I was covered, however, since I do regular backups of my total system.  In reviewing the backup data though, I discovered that I had copies of all of my pictures -- but the backup tool that I was using was NOT copying the PSE catalog file.  Bottom line, I'm now missing probably 15+ years of catalog information......
 
Someone has told me that they believe they can pull some information off the damaged disk of the old PC.  If this is possible, what file(s) should I ask them to try and recover -- and where would it likely be located?
 
Windows 7 OSPSE 9Catalog was not backup prior to system crash. I do not recall file structure of where photos were stored -- but I do have back up copies of all pictures (now stored on my new laptop) 

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Photoshop Elements :: Organizer Just Stopped Opening / Crashed

Mar 9, 2014

My pse10 organizer just stopped opening. crashed.Have been working with organizer for years.

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Photoshop Elements :: How To Get Picture Back After Program Crashed

Nov 21, 2012

I spent 6 hours drawing a picture and didn’t save it once ‘cause I’m dumb and Elements just crashed. Is there any way I can get my picture back?

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Photoshop :: Reinstalled CS3 Won't Work / Computer Hard Drive Crashed

Nov 25, 2012

I own Photoshop CS3.  My computer hard drive crashed so I am reinstalling everything.
 
I originally downloaded CS3 from Adobe and I have the product Key.  I have a backup of the original Adobe files that I downloaded in 2010, on a CD.  I put a copy of the files on my new C: drive and then installed the software.  It installed fine, but when I open up CS3 it freezes, it shows the CS3 menus but I can't do anything else.
 
Is it because I didn't deactivate my old CS3?

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Photoshop :: Unhandled Exception Error Ox80040707 DLL Function Call Crashed

Aug 24, 2012

Is there a fix for Unhandled Exception error Ox80040707 DLL function call crashed?

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Photoshop :: Error :: A Defective Disk Drive, A Defective Disk Drive Cable, Or Incorrect Peripheral Cable Termination

Jun 10, 2008

This document has been damaged by a disk error. The most likely causes of this error are: a defective disk drive, a defective disk drive cable, or incorrect peripheral cable termination. Some of the pixels in this document may be invalid.

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Lightroom :: PC Crashed With Both CS6 And 4?

Mar 17, 2013

My PC crashed with both CS6 and Lightroom 4. . .I purchased a Mac Pro.  Can I download the Mac versions of both programs and use my currenct serial numbers?

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