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Nov 22, 2013

I have Adobe CS6 Design Standard student and teacher edition.  The package includes Photoshop CS6, version 13.0.1 x64.  In Photoshop CS6, when I bring up the Select Color Range dialog, I see the correct dialog box, but the main image of the photo on my screen changes to a black and white display that looks like the preview of a color range mask in the dialog box, instead of the normal full color image I should see.  This occurs whether or not I have yet made a selection.  Here is a screen photo of this incorrect display: 
 
This problem does not occur when I use Photoshop CS2 on the same computer.  Here is a photo of the correct display in Photoshop CS2:
 
On November 20, I spoke with an Adobe support person on the telephone.  I was unable to describe the problem in a way that the support person could grasp, and the case No. 0184920291 description is now listed as "effect doesn't come with color sliders".  It is impossible to use the selection eyedropper to select a color from an image displayed as a monochrome mask.

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Screenshot: [URL]
 
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