Photoshop :: CC Stops Working After Using Load Files Into Layers In Bridge CC
Oct 26, 2013
Okay, so basically I selected some 40 images in .bmp to load into Photoshop, but it stops working and closes. I don't have any other versions installed and I already tried installing it again, with no avail. Is there anything I can do to fix this? Should I also try installing Bridge again?
Bridge CS6 always stops importing the files from my D800 via USB 3.0 after exactly 6 jpg files are transferred. In mixed nef+jpg as well as in jpg only mode. No matter if CF only or SD only or both cards are used. No problem with .nef only.To change the target directory to another SSD or HD makes no difference.
But at the same USB 3.0 ports (I tried them all), no problem whatsoever to do the transfer via Windows Explorer. So I guess it must be something with Bridge and USB3.0 and jpgs from the D800.System is a brand new W7Ultimate64 on an IvyBridge Z77 platform.
I had a problem with bridge CS6 dynamic link failing and had tech support finally discuss the problem by phone They had me reinstall PSCS6 and Bridge among other things like setting the permissions differenty. It worked ok when I opened it again after those changes and then I closed the apps and opened them again the next day (today) but now the CR files will show no thumbnails nor previews in bridge and will not load into PSCS6. I get now the following error messages
These are files that are on my system and not from a camera plugged into the computer. They had worked just fine before the reinstall and permisisons changes the tech had me do. They open in the preview app and look fine so I know they are not corrupted files and I have tried different saved versions of the same (or any other CR file) and none of them will now open and Camera raw itself seems no where to be found. My prefences in camera raw have not clanged.
I tried image processor in bridge to make them PS files and got the following error message.I tried to load one of the CR files from the finder dirretly and got the following error message.
When I double-click a file it will open the file in CS6 version 13.0.1, but then after a while double-clicking will no longer open jpeg or raw files. I can open the same files by going to File > Open in the Menu Bar.
When I am simply opening downloaded files from my camera, I can open 200-300 by double-clicking with no problems. However, at times when I am working on an image, it is not long before I can't open a file by double-clicking. It will open a blank Photoshop window, but without any Toolbar or Menu Bars.
This happens on a regular basis. Sometimes, also, Photoshop is slow to Quit, for no apparent reason.
I recently have installed Corel Draw x5 and everything was working perfectly fine when all of a sudden it stopped opening .cgm files. It will pop up the message of Corel Draw has stopped working and then I click OK and it closes the program. Every other file extension I have tried opens prefectly fine.
Here are a couple of things that I've done so far:
1. Reverted back to a Default Workspace.
2. Closed out all Dockers.
3. Reinstalled entire program and all features. Updated all patches and Clean booted the PC with only MS Services running. (As instructed by Corel Support)
When in Bridge, after selecting 6 images (CR2) using the command TOOLS>LOAD FILES INTO PHOTOSHOP LAYERS the first file will load into Photoshop, Photoshop will then generate a second blank layer and then read the second file. At this point the "script" will stop. I am left with a document with 2 layers. The top layer has my first image, the bottom layer is empty.
At this point when I quit Photoshop I am prompted to save this open document which appears to be the only open document. I choose not to save this as a file. I then get a dialogue box prompting to save another open document. Photoshop has loaded the second file to place as a layer but as the "script" has aborted I am left with an open, but invisible file.
When I first loaded CS6 on Snow Leopard, it would demonstrate this behaviour every time I attempted to run this command from Bridge.I did a clean install on a blank HDD of OSX Lion. Installed CS6. The command worked without fail for about a month.
Then I would get the command aborting occasionally. Restarting Photoshop would let me continue for a few hours before this aborted script problem would happen again. Over the last week it has become more frequent, to a point where this workflow is unusable.
A restart of Photoshop may fix the problem for the next batch of images, only to fail again soon after, or fail on the first attempt after a relaunch of Photoshop. A reboot of my computer will allow my to load one or two sets of files before again failing to complete the command.
I have tried the following:
In Photoshop preferences:
disabling the "Use graphics Processor"
Increasing or decreasing the amount of RAM available to Photoshop
Changing the cache levels or changing the cache tile size
changing the scratch disk
Trashing the Photoshop preferences file (Photoshop Settings.psp)
In Bridge
Purging the cache
Increasing or decreasing the cache size
Resetting Bridge preferences (holding Command on launch) and deleting all cache files.
In general system
Quitting extra programs (Safari, Thunderbird, iTunes)
Sometimes this will seem to then allow Photoshop to load a full set of images, only to abort again after a few sets.
Rebooting the computer - again will work for a few images sets before again failing.
Now the fact that it worked fine for several weeks without presenting a problem would indicate that it is not a bug.The fact that is slowly started happening then became more frequent would indicate something changing slowly over time - a larger cache folder perhaps, although purging known Bridge cache folders has not filed the problem.
System is as follows:
Mac Pro 2 x 2.66 Quad Core 24GB RAM ATI Radeon HD 4870 512 OSX Lion 10.7.4
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